WORK-LIFE

Republic Bank Limited Employee’s Perspectives on BALANCE

Work-Life Balance in Trinidad and Tobago

By
Kayla Lalla

Course Instructor: Ms. Joy Clarke

Research Supervisor: Ms. Lynn Rollins Beckles
MGMT3116 - Research Project/Practicum

University of the West Indies, Open Campus

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INTRODUCTION BALANCE

1. According to (Yadav, 2014) work-life balance (WLB) refers to a

situation where an individual can devote sufficient time to their
job and personal life without one affecting the other.
2. From an organizational perspective, work-life balance may be a
part of good performance, and from an employee’s perspective,
work-life balance programs may be a positive factor in deciding
to work for or remain with a particular organization (Mayerhofer
et al., 2011).
3. Due to the COVID-19 pandemic most of the banking industry
simply decided to allow employees to work from home.
According to research (Capuano, 2021) experts have predicted
that post-pandemic jobs would be permanently altered by this
historic event.
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PRACTICUM/RESEARCH TOPIC
STATEMENT OF THE PROBLEM

The demanding workload of a banking professional extends

beyond their regular business hours at times. The job can be
both mentally and physically challenging and can carry over
into their personal life. Employees are accountable for not only
addressing customer requirements and fulfilling functional
obligations during their workday but also preparing for the
upcoming day beyond their working hours.
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RESEARCH QUESTION

What are the challenges and effects of work-

life balance and the areas to improve work-
life balance satisfaction among employees at
Republic Bank Limited?
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FOCUS OF THE PRACTICUM/RESEARCH TOPIC

Purpose of the report/study
• The purpose of this research study is to conduct a
comprehensive analysis of how the work-life balance impacts
employee's performance at Republic Bank Limited as well as
their personal life.

Significance of the report/study

• Work-life balance is essential for the banking industry. It will
allow Republic Bank Limited employees to be more efficient
and effective. There is also considerable importance for the
organizational concern, as it has a direct effect on the
employee’s health and performance.
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PROPOSED LOCATION OF PRACTICUM/RESEARCH

Figure 1: Republic Financial Holdings – Corporate Profile 2023 (

https://republictt.com/pdfs/RFHL-CORPORATE-PROFILE-2022.pdf )
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PROPOSED LOCATION OF PRACTICUM/RESEARCH

•Republic Bank is one of the largest and longest serving indigenous banking and financial
services organizations in Trinidad and Tobago, offering a complete range of products and
services to retail and commercial banking customers, corporate clients, and governments.
•Republic Financial Holdings Limited (RFHL) is the registered owner of all the banks in the
Republic Group:
•Republic Bank (Guyana) Limited,
•Republic Bank (Barbados) Limited,
•Republic Bank (Grenada) Limited,
•Republic Bank (Suriname) N.V.,
•Republic Bank (Ghana) Plc.,
•Republic Bank (BVI) Limited,
•Cayman National Corporation,
•Republic Bank (EC) Limited and other subsidiaries.
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LITERATURE REVIEW BALANCE

Introduction

The literature on work-life balance at Republic Bank

Limited was examined and analyzed employing both
critical and creative methodologies, with the intention
of fostering a comprehensive and holistic grasp of the
conceptual underpinnings that define work-life balance
The research will be conducted using a variety of
sources, including academic articles, industry reports,
and interviews with experts in the field.as it pertains to
individuals employed within the bank.
It will provide valuable insights into the strategies that
banks can use to improve work-life balance for their
employees while also highlighting the challenges that
come with implementing these strategies.
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Developing employees’ work-life balance strategies to improve

individual health and well-being balance
• (Ganesan Shanmugavelu & Amuta Arumugam, 2020) suggests that
human resource professionals can implement work-life balance
initiatives to improve the bottom line of their companies, improve
employee morale, and retain knowledge-based employees. These
initiatives can include flexible working hours, telecommuting, and job
sharing.
• Companies can provide employees with mental health support to help
them cope with stress, resulting in employees seeking better control
over their work schedules and a supportive work environment to
achieve a healthy work-life balance.
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Role of Family Support in Balancing Personal and Work-Life of

Women Employees

• (S. Padma, M. S. 2013) have emphasized the importance of family

support in attaining a balance between personal and professional
aspects.
• Employees with grown-up children find it easier to achieve this
balance compared to those with younger kids.
• Similarly, individuals who are responsible for the well-being of
elderly parents or in-laws encounter greater challenges in achieving
work-life balance compared to their counterparts.
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Work-Life Balance Policies and Practices in the Banking Sector

• A study conducted by Yadav and Dabhade (2014) delves into the

examination of work-life balance policies and practices within the
banking sector. The investigation explores various types of
initiatives that are available, identifies barriers to their
implementation, and proposes policy implications to foster an
effective work-life balance.
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Implications of Work-Life Balance and Job Stress

• According to the findings of Saba, Kauser, M., Shaikh.,

Imamuddin, Khoso., N., Channa. (2023), it is crucial to
maintain a cheerful outlook and minimize stress-inducing
situations as these factors can have an impact on work-life
balance.
• Researchers suggest that organizations should prioritize work-
life balance initiatives to promote a healthier and more efficient
work environment (Anurag, Maurya., Gaurav, Talan, Kanchan,
Sehrawat., 2015).
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PROPOSED METHODOLGY
The target audience of this study is the employees of
Republic Bank Limited.
The sample size includes one hundred (100) participants
who are employed at the bank and fall in the age group of
twenty to fifty years.
These participants will be selected from three different
branches of the bank namely North, Central, and South to
get their views on employees’ perspectives and identify
strategies to improve work-life balance.
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METHODOLOGY BALANCE

• The quantitative method will be used, which allows for a critical

analysis of the issues that arose in this research, including data
collection methods and analysis.
• The sampling technique to be used in the study will be simple
random sampling.
• The sample size includes one hundred (100) participants who are
employed at the bank and fall in the age group of twenty to fifty
years.
• Primary data for the research will be collected using a self-
administered questionnaire structured to achieve the stated
objectives of the study. Employees must complete within one
week.
• Secondary data will be collected by obtaining various documents
such as annual reports, Republic Bank Limited (RBL) websites,
records etc.
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ETHICAL CONSIDERATION

Confidentiality:
Employee information is treated confidentially, ensuring that
respondents do not have to provide their names in the
questionnaires. It is just as important as consent because it
conveys to employees that everything written is confidential,
protecting them from backlash.

Informed Consent:
Before conducting the research, we looked for ways to use
employee feedback. In addition, employees must be at least 20
years old.
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Debriefing:
Before participants proceed to fill out the questionnaire, they will be
provided with an overview of the purpose of the study, the reason for
conducting the study, the researcher’s goals, and the benefits to both study
participants.

Counseling:
Employees will be aware that their involvement in this matter is not
mandatory but welcome. If they decide to participate, they will have the
right to withdraw at any time. In addition, no information that could be
used to identify the person is published to guarantee their anonymity.
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CONCLUSION
The introduction of a work-life balance policy at
Republic Bank Limited can result in significant
advantages for both the company and its workers in
the long run.
It is vital to identify and address the specific
challenges that such a policy aims to resolve to ensure
that it adequately meets the needs and expectations of
the employees at Republic Bank Limited, thereby
resulting in a harmonious work-life balance.
 REFERENCES WORK-LIFE

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• Anurag, Maurya., Gaurav, Talan, Kanchan, Sehrawat. (2015). Implication of work-life balance
and job stress. International Journal of Research in Commerce, Economics and Management
• Capuano, A. (2021). Post-Pandemic Workplace Design and the Plight of Employees with
Invisible Disabilities: Is Australian Labour Law and Anti-Discrimination Legislation Equipped to
Address New and Emerging Workplace Inequalities? SSRN Electronic Journal.
https://doi.org/10.2139/ssrn.3862217
• Corporate Profile – Republic Bank. (n.d.).
https://www.republictt.com/pdfs/RFHL-CORPORATE-PROFILE-2022.pdf
• Ganesan Shanmugavelu, & Amuta Arumugam. (2020). Developing employees’ work-life balance
strategies to improve individual health and wellbeing balance. EPRA International Journal of
Research & Development (IJRD), 186-195. https://doi.org/10.36713/epra5973
• Malik, M., Wan, D., Dar, L., Akbar, A., & Naseem, M. A. (2014). The role of work-life balance
in job satisfaction and job benefit. Journal of Applied Business Research (JABR), 30(6), 1627.
https://doi.org/10.19030/jabr.v30i6.8879
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• Mayerhofer, H., Schmidt, A., Hartmann, L., & Bendl, R. (2011). Recognising diversity in
managing work life issues of flexpatriates. Equality, Diversity and Inclusion: An International
Journal, 30(7), 589-609. https://doi.org/10.1108/02610151111167043
• S. Padma, M. S. (2013). Role of Family Support in Balancing Personal and Work-Life of
Women Employees. IJCEM International Journal of Computational Engineering &
Management, Vol. 16 Issues 3, May 2013, pp 93-97, ISSN: 2230-7893
• Singh, S., Singh, S., & Srivastava, S. (2020). Relational exploration of the effect of work-
related scheme on job satisfaction. Vilakshan - XIMB Journal of Management, 17(1/2), 111-
128. https://doi.org/10.1108/xjm-07-2020-0019
• Yadav, R.., & Dabhade, Nishant. (2014). Work Life Balance and Job Satisfaction among
the Working Women of Banking and Education Sector - A Comparative Study. International
Letters of Social and Humanistic Sciences, 21,
181-201. http://doi.org/10.18052/WWW.SCIPRESS.COM/ILSHS.21.181
• Yadav, R. K., & Yadav, S. S. (2014). Impact of work-life balance and stress management on job
satisfaction among the working women in public sector banks. International Letters of Social
and Humanistic Sciences, 26, 63-70. https://doi.org/10.18052/www.scipress.com/ilshs.26.63