MKTM033 2019-2020 Overview • There are no arguments for the statement of “freedom is the most important thing in this big information era”. Based on that very true opinion, I am going to propose a new venture. That is a restaurant with books named “EatBooks”. As we all know, when we are hungry, we go to a restaurant for having something to eat and to full tummy. Like that, today people are in hunger for seeking freedom in their minds. There is no something like a book that can take us anywhere within a second in free mind. In the restaurant, I replace books with food. That is the concept of the restaurant. Simply when a customer enters the restaurant, we offer a private space for him or her with a book according to his or her preference and charge for the hours the customer spends in the restaurant. This is can not clearly define as a product or service and the restaurant has characteristics of both product and service. • I chose Colombo city as the marketplace as initiation and the target market is the elder community who are hardly busy with eight hours daily work as well as busy with complex family problems. Even though this is a new concept for Sri Lanka, I think there is competition with existing restaurants because people are more familiar with them in the area. Introduction to entrepreneurship • Some sources have described entrepreneurship as the new appearance of the individual who formulated a wander idea, developed it, collect resources, and created a new business venture. Some sources have described it as the process by individuals of recognizing new opportunities and adapting them into merchantable products or services. Most of the sources have described entrepreneurship as bringing something new. • Identifying Opportunities is one of the important things in entrepreneurship. There are several sources to identifying opportunities as follows. Observing trends of customers, their buying patterns, and expectations. Try to solve problems in creative ways. Identifying gaps in the market, Following competitors. SWOT analysis as an entrepreneur Strengths Creative motivated, flexible, future- oriented Weaknesses Resistant to change, lack of communication skills, not initiating, lack of resourcefulness Opportunities Foreign markets, the social power of the internet, potential investors Threats Personal risk of not monthly earning, family problems SWOT analysis and PESTEL analysis of the new idea SWOT analysis PESTEL analysis Strengths Creative idea, future- Political The government help to innovations oriented, filling a niche Environmental Increasing trends noncommunicable diseases, Weaknesses Lack of monetary support, health problems lack of resources and space Social The interest of elders to try new experiences, Opportunities The emerging trend of reading Increasing family problems, an increasing soft copies of books, trend in lack of communication and people increasing social problems of are getting to isolated, busy life peoples, new discussions about freedom Technological An emerging trend of reading soft copies of Threats Lack of staff, competition from books, elder community’s lack of interest to restaurants, updating use technology technology Economical Emerging economic problems led to seek freedom Legal Rules and regulations imposed on traditional restaurants Market and Competitor Analysis • Here, I have considered food selling restaurants as the competitors. Therefore, I have taken McDonald's Company as the competitor the considering the equal nature of the businesses. Then I have made a list of criteria for the comparison. After that, I have ranked both businesses according to those criteria. In the rank allocation, 10 marks stand for “highest” 5 marks stand for “medium” and 0 marks stand for “lowest”. (See appendix 1) • Unique Selling Proposition (USP) helps to analyse the special features of the company. According to the analysis, the Unique Selling Proposition (USP) of the company is the quality of the service, low cost of products and services as well as the health-friendly both physically and mentally. • The value proposition is the statement answer to why does a customer visits the marketplace. The value proposition is “The place where you meet you”. The meaning or the detailed analysis of that statement is as follows. “Visiting this place will meet you as real you with your thoughts in your world. Come and enjoy the freedom you have lost and seeking for a long time. You will have the help of books that are true and real friends a human can ever have”. The Comparison with Competitors • The concept - EatBooks Company comes up with a brand new concept for the market and the McDonald's Company’s business concept is an existing concept and is a very traditional business concept. When attracting customers this will be a strength for EatBooks Company. • Cost - McDonald's Company purchases ingredients, make food, and sell food. They have bear a large amount of cost even for one restaurant of restaurant network. But EatBooks Company’s business does not have that type of process. Therefore, EatBooks Company relatively bears a low cost. • Product or service differentiation - McDonald’s Company sells various types of products and they always introduce new updates of their products. Also, EatBooks Company will be able to have come up with new updates for businesses if the inventor and the team think in a new way. • Easiness of access - McDonald’s Company has a strong network of restaurants in the Colombo city area. And McDonald’s Company does home deliveries. That is a highlighted strength for that company. But as an initiating company and because of the lack of financial strength, EatBooks Company can not build a strong restaurant network in the short term. Also, according to their nature of the business, they can not do home delivery. • Quality and health effects - There is a big conversation between health organizations, the government, and the whole society about the bad effects of instant food consumption. Increase noncommunicable diseases and reduction of the life expectancy of both female and male population help to that conversation. McDonald’s Company has a huge impact from that conversation. The company uses many non-health-friendly ingredients for its food products. That is a big threat for them. However, visiting EatBooks Company does not generate that type of bad issue for customer health. And bringing peace of mind is EatBooks Company’s main objective and one of the main values of its beliefs. Considering the above detailed comparison, I can conclude that high quality and low cost are the basis of completion in EatBooks Company. The comparison with ideal businesses and the future of the new venture As the first step under this topic, I am going to compare the new venture with the ideal business locally and globally. • Starbucks Company - Starbucks is one of the well-recognized brand names in the world which founded in nineteen seventy-one, has a history of forty years. The company holds the world’s largest coffeehouse chain. Howard D. Schultz is the founder of the Starbucks Company. The most interesting characteristic of him as an entrepreneur is the initiating ability of him. Since Starbucks Company also is a restaurant, EatBooks Company and Starbucks Company have the same business model. Creativity is the most important thing in Starbucks Company. • Apple Company - Although the Apple Company is a different business model than EatBooks Company model, focusing on Apple Company may be generating good effects for EatBooks Company. Bringing new updates with their products within a shorter period is the main important thing about Apple Company. EatBooks company also can try this characteristic. As the second step under this topic, I am going to explain the way Eatbooks Company is going to have profit in the future. • The huge effect of social media - It is not a secret that social media can change the whole world within a minute. We always see there rare posts sharing about new updates especially new concepts come up with good intention. With social media marketing campaigns, EatBooks will be able to have huge attention in the market. • Popularity as a new passion - As a result of the popularity of social media networks, we can see elder people are also familiar with social media. The elder community also likes to try new things as an experience in their lives. Come EatBooks Company and have freedom will be a new passion for the elder community in the future. • Low-cost leadership - As the low cost is one of the basis completions of EatBooks Company will be able to have low- cost leadership in its long run. • Priority of basic needs - Although freedom is a basic need of human life, when conflicting need of foods and freedom, The link between the selling and personal relationships with customers And the market segmentation
• Continuing close connections with customers helps to remain
customers with the company, attracting new customers, as a marketing tool likewise. But sometimes it may harmful because of credit payables, lengthy-time period of repaying likewise. • The market segment consists of customers who share similar needs, ages, expectations, income levels, and lifestyles. The four types of market segmentation are demographic market segment, p psychographic market segment, geographic market segment, and behavioral market segment. As initial, the market is segmented by geographical location which is the Colombo District area. The start up capital requirement and the funding sources
Annual building rent cost = 100,000
Annual electricity bill = 100,000 Cost for books = 100,000 Marketing campaign cost = 50,000 Tables and Chairs = 250,000 Other PPE = 60,000 Layout designing = 75,000 Total cost of stating = 735,000 There are several funding sources I can use as follows, • Applying for a bank loan • Use savings • Finding potential investors • Contact businesses and schools in my field of work Appendix 1 Criteria EatBooks Company McDonald's Company Pricing 3 7 Quality (Here, quality is the customer 8 5 satisfaction after one visit to the place) Not suffering from health issues after 10 0 purchasing products or receiving the service Restaurant network 2 9 Brand recognition 3 10 Easiness of reach the product without 0 9 visiting the place Market share 1 7 Cost 3 8 References • Hoque, N., Khan, M.A. & Mohammad, K.D. 2015, "Poverty alleviation by Zakah in a transitional economy: a small business entrepreneurial framework", Journal of Global Entrepreneurship Research, vol. 5, no. 1, pp. 1-20. • https://www.apple.com/ • https://www.mcdonalds.com/us/en-us.html • https://www.starbucks.com/