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case study 1

Gateway and Apple: Two Different Journeys


into Retailing
Group members
 Humna Naveed Abbasi
 Obaid Asif
 Hassan chaudry
 Hassan Saeed
Why did Gateway choose not to carry any finished-product inventory
at its retail stores?Why did Apple choose to carry inventory at its stores?

Gateway decision
• Build-to-Order Strategy
• Customization Focus
• Cost Control

Apply decision:
• Customer Experience
• Highly Controlled Product Variants
• Impulse Purchases
What are the characteristics of products that are most suitable to be
carried in finished-goods inventory?
• Standardization
• Stable Demand
• Low Risk of Obsolescence
What characterizes products that are best manufactured
to order?
• High Customization
• Low Demand & Unpredictable Sales
• High Risk of Obsolescence
• High Storage Costs
How does product variety affect the level of inventory a retail store must
carry?

Ways of affecting inventorey


• Demand Forecasting Complexity
• Inventory Turnover
• Supplier Relationships
• Customer Experience
Is a direct selling supply chain without retail stores always less
expensive than a supply chain with retail stores?
• It's not always the most cost-effective option.
• The decision depends on various factors like industry,
product complexity, target market.
• In many cases, companies might find a hybrid approach -
utilizing both direct selling and select retail partnerships -
to be the optimal strategy for their specific situation.
What factors explain the success of Apple retail and the failure of
Gateway country stores?
• Customer Experience
• Inventory Management
• Brand Image
Gateway Country Store Struggles:
• Inventory Strategy
• Limited Customization
• Location
Thank you

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