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BPA 301:Organization Theories and

Behavior
Lecture 1
Date: 18-01-2024
What is organization

 A social unit of people that is structured and managed to meet a need or to pursue
collective goals.

 All organizations have a management structure that determines relationships


between the different activities and the members, and subdivides and assigns
roles, responsibilities, and authority to carry out different tasks.

 Organizations are open systems--they affect and are affected by their


environment.
What is 'Organizational Behavior - OB'

 Organizational behavior (OB) is the study of the way people interact within
groups. Normally this study is applied in an attempt to create more efficient
business organizations.

 The central idea of the study of organizational behavior is that a scientific


approach can be applied to the management of workers. Organizational behavior
theories are used for human resource purposes to maximize the output from
individual group members.


Organizational Behavior (OB) is the study of human behavior in organizational
settings, the interface between human behavior and the organization, and the
organization itself.
Academic Focuses

 The topics covered by Micro OB include cognition, decision making, learning,


motivation, negotiation, impressions, group process, stereotyping, and power and
influence.
OB In Practice

 Personality, essentially a series patterned behavior, plays a large role in the way a
person interacts with groups and produces work.

 Knowing a person’s personality, either through a series of tests, or through


conversation can give a better idea of whether they’re a fit for the environment
they’d be hired into, and how best to motivate that person.
Nature or Features of Organizational
Behavior

 A Separate Field of Study and not a Discipline Only.


 An Interdisciplinary Approach.
 An Applied Science.
 A Normative Science.
 A Humanistic and Optimistic Approach.
 A Total System Approach.
Scope of Organizational Behavior

 People
 Structure
 Technology
 Social System
 Individuals
 Groups of Individuals
Objectives of Organizational Behavior

 Job Satisfaction.
 Finding the Right People.
 Organizational Culture.
 Leadership and Conflict Resolution.
 Understanding the Employees Better.
 Understand how to Develop Good Leaders.
 Develop a Good Team.
 Higher Productivity.
Main Challenges and Opportunities of
Organizational Behavior

 Improving Peoples’ Skills.


 Improving Quality and Productivity.
 Total Quality Management (TQM).
 Managing Workforce Diversity.
 Responding to Globalization.
 Empowering People.
 Stimulating Innovation and Change.
 Emergence of E-Organisation & E-Commerce.
 Improving Ethical Behavior.
 Improving Customer Service.
 Helping Employees Balance Work-Life Conflicts.
Limitations of Organizational Behavior

 Behavioral Bias.
 The Law of Diminishing Returns.
 Unethical Manipulation of People.
Key Forces Affecting Organizational
Behavior

 People.
 Structure.
 Technology.
 Environment.
Contributing Disciplines to the
Organizational Behavior field

 Psychology.
 Sociology.
 Social Psychology.
 Anthropology.
 Political Sciences.
 Economics.
End of the Lecture

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