 EDD EDD WOW Report

 Application Audits.
 Audits Of different types of
application. August(Consolidated) 2023
 Agent wise Quality
Audits(Including Emails, September (Weekely) 2023
Application and calls)
 Monthly Audit Count(Sep,All Week) and Score | EDD Process

Name of the Agent Week 1 Week 2 Week 3 Week 4

Abhik New Joiner 66%
Atul 20% 0 80%
Anshumaan 42% 50% 100%
Ayushmaan New Joiner 33%
Kamal 25% 50% 28%
Kartika New Joiner 83%
Prince Kumar 25% 60% 58%
Rajwinder kaur New Joiner 86%
In Training
Sakshi Bindal 40% 42% 87%
Shalini Singh 37% 75% 58%
Shivam Saxena 29% 42% 82%
Shivam Verma 57% 42% 100%
Shweta Gupta 0 25% 86%
Sofia Khan 33% 75% 38%
Srashti New Joiner 71%
Vijay New Joiner 88%
 Monthly Audit Count(Overall, Sepember) and Score | EDD

Name of Agents Total Audit Count Average score

Abhik 3 66%
Anshumaan 17 57%
Atul 15 40%
Aayushman 10 41%
Kamal 15 34%
Kartika 6 84%
Prince Kumar 20 52%
Rajwinder kaur 7 85%
Sakshi Bindal 24 67%
Shalini Singh 24 56%
Shivam Saxena 28 61%
Shivam Verma 62 77%
Shweta Gupta 25 45%
Sofia Khan 18 48%
Srashti 7 71%
Vijay 8 88%
Total 289 61%
 Monthly Audit Count(Overall, Sepember) and Score | EDD

Sep. Overall Pie-Chart September (Overall)

Abhik Anshumaan Atul Aayushman
Kamal Kartika Prince Kumar Rajwinder kaur
Name of Agents Total Audit Count Average score 289
Sakshi Bindal Shalini Singh Shivam Saxena Shivam Verma
Shweta Gupta Sofia Khan Srashti Vijay

1%
3%
2% 6%
6%
5%

3%
9%

5%

2%

7%
84 85 88
77
67 71
21% 2% 66 62
61 60
57 56
52 48
45
40 41
34
8% 24 24 28 25
17 20 18
15 15
10 6 7 7 8
03 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
10% 8% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
 Quality Comparison and Score For August & September| EDD

August SEP. WEEK 1 SEP. WEEK 2 SEP. WEEK 3 SEP. WEEK 4

No. of No. of No. of
Name of Agent Score Audits Score No. of Audits Score No. of Audits Score Audits Score Audits
Abhik New Joiner New Joiner New Joiner 66% 3
Atul 33% 12 20% 5 0 3 80% 10
Anshumaan 50% 8 42% 7 50% 4 100% 7
Ayushmaan New Joiner New Joiner New Joiner 33% 6
Kamal 60% 15 25% 4 50% 4 28% 7
Kartika New Joiner New Joiner New Joiner 83% 6
Prince Kumar 57% 14 25% 4 60% 4 58% 12
Rajwinder kaur New Joiner New Joiner New Joiner 86% 7
CSX Training
Sakshi Bindal 63% 16 40% 5 42% 4 87% 15
Shalini Singh 58% 19 37% 8 75% 4 58% 12
Shivam Saxena 47% 17 29% 7 42% 4 82% 17
Shivam Verma New Joiner 57% 7 42% 4 100% 12
Shweta Gupta 80% 20 0 6 25% 4 86% 15
Sofia Khan 54% 13 33% 6 75% 4 38% 8
Srashti New Joiner New Joiner New Joiner 71% 7
Vijay New Joiner New Joiner New Joiner 88% 8

Total Sore 72%

 Monthly Audit Count(August) and Score | EDD Process

August Error Pie Chart

Audits Errors Percentage
Audits Errors Percentage

108 52 52
24%

Total Audit Count: 108 51%

Total Error Count : 52

Percentage : 52
25%
 Monthly Audit Count(Sep, Week 1) and Score | EDD Process

Name of the Agents Total Audits 1st week Total Numbers of Errors Percentage

Kamal Ojha 4 3 25

Shivam Verma 7 3 57

Sakshi Bindal 5 3 40

Shivam Saxena 7 5 29

Anshumaan 7 4 43

Shalini Singh 8 5 38

Prince 4 3 25

Shweta Gupta 6 6 0

Atul Singh 5 4 20

Sofia Khan 6 4 33
 Monthly Audit Count(Sep, Week 1) and Score | EDD Process

Week 1 Week 1
Audits Errors Percentage
Total Audits 1st week Total Numbers of Errors Percentage
57.1428571428571

30% 42.8571428571429
43
38
33
46%
28.5714285714286
25 28

57

7 8 7 7
5 4 5 5 5 6 6 6
4 4 3 4 3 3 3 4
23% 0
Anshumaan Atul Singh Kamal Ojha Prince Sakshi Bindal Shalini Singh Shivam Shivam Verma Shweta Gupta Sofia Khan
Saxena
 Monthly Audit Count(Sep,Week 2) and Score | EDD Process

Name of the Agents Total Audits 1st week Total Numbers of Errors Percentage

Ayushmaan 4 2 50

Shivam Verma 4 1 75

Prince Kumar 4 1 75

Shivam Saxena 4 1 75

Sakshi Bindal 4 1 75

Shweta Gupta 4 2 50

Shalini Singh 4 1 75

Sofia Khan 4 1 75

Kamal 4 2 50

Atul 3 3 0
 Monthly Audit Count(Sep,Week 2) and Score | EDD Process

Week 2
Week 2 Total Audits 1st week Total Numbers of Errors Percentage

Audits Errors Percentage

75 75 75 75 75 75

31%

50 50 50

57%

12%

3 3 4 4 4 4 4 4 4 4 4
2 2 1 1 1 1 1 2 1
0
Atul Ayushmaan Kamal Prince Kumar Sakshi Bindal Shalini Singh Shivam Saxena Shivam Verma Shweta Gupta Sofia Khan
 Monthly Audit Count(Sep,Week 4) and Score | EDD Process

Name of the Agents Total Audits 4th week Total Numbers of Errors Percentage

Ayushmaan 10 2 80
Shivam Verma 12 0 100
Prince Kumar 12 5 58
Shivam Saxena 17 3 82
Sakshi Bindal 15 2 86
Shweta Gupta 15 2 86
Shalini Singh 12 5 58
Atul 7 0 100
Sofia Khan 8 5 38
Rajwinder kaur 7 1 85
Kartika 6 1 83
Srashti 7 2 71
Vijay 8 1 88
Ayushmaan 6 4 33
Abhik 3 1 66
Kamal 7 5 28
 Monthly Audit Count(Sep,Week 4) and Score | EDD Process

Week 4
Week 4
Total Audits 1st week Total Numbers of Errors Percentage
Audits Errors Percentage

58 71

85 37 88 28
86 83
80
34% 66
66

58 85

48%

33
82
86

17
15 15
12 12 12
10
7 7 7 8 7 8
6 5 6 5 5 5
3 4 3
1 2 1 1 2 2 2 1
0 0

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