Professional Documents
Culture Documents
What Is An Incident?
An incident disrupts the work process, does not result in injury or damage, but
should be looked as a “wake up call”. It can be thought of as the first of a series of
events which could lead to a situation in which harm or damage occurs. Employers
should investigate an incident to determine the root cause and use the information
to stop process and behaviors that could just as easily have resulted in an accident.
Example of an incident:: A 50 lb carton falls off the top shelf of a 12’ high rack and
lands near a worker. This event is unplanned, unwanted, and has the potential for
injury.
What Is An Accident?
Unplanned, unwanted, but controllable
event which disrupts the work process
and causes injury to people.
Accidents
Accidents or injuries are the tip of
the iceberg of hazards
Investigate incidents since they are
potential “accidents in progress”
Incidents
Don’t just investigate accidents. Incidents should also be reported and investigated. Criteria for
investigating an incident: What is reasonably the worst outcome, equipment damage, or injury to the
worker? What might the severity of the worst outcome have been? If it would have resulted in significant
property loss or a serious injury, then the incident should be investigated with the same thoroughness as an
actual accident investigation.
The 50 pound carton falls off the top shelf of a 12’ high rack and lands near a worker. The outcome of an
investigation might include correction of sloppy storage at several locations in the warehouse,
unstable/heavy items will be stored at floor level if possible, refresher training of stockers on proper
methods is done, supervisor begins doing daily checks.
What is an “Accident”?
By dictionary definition: “an unforeseen event”, “.chance..”,
“unexpected happening..”,
• From experience and
analysis: they are
“caused occurrences” Fatalities
• Develop a
plan
• The time to develop your company’s Accident Investigation Plan is before you have an
incident or an accident. The who, when, where, what and how should be developed
before the incident.
• Accident Investigation Training, investigation tools and policies and procedures should be
developed before the incident or accident.
How To Investigate
• Collect facts
• Interview witnesses
As an investigator, you will often come to the conclusion that someone engaged in an unsafe
act. It is most important to determine why they engaged in an unsafe act as well as verify that
they did or did not know better.
How To Investigate
• Write a report
Preplanning will help you address situations timely, reducing the chance for
evidence to be lost and witnesses to forget. All procedures, forms, notifications,
etc. need to be listed out as step-by-step procedures. You might wish to develop
a flow chart to quickly show the major components of program.
Develop a Plan Tips (continued)
These are some common items for a kit. What else might be useful?
Anything for specific business or workplace that might be needed?
Investigate All Incidents/Accidents
• Also answer:
– Is this a company or industry-recognized
hazard?
– Has the company taken previous action to
control this hazard?
– What are those actions?
– Is this a training issue?
Begin Investigations Immediately
• Employees/other witnesses
• LISTEN
• Record the task and activity factors. First, describe the general
type of task the employee was performing at the time the injury
occurred. Second, record the specific activity in which the
employee was engaged.
• Record the causal factors. Record the events and conditions that
contributed to the incident. Be as specific and complete as
possible.
Uninsured Costs
• Once average costs have been established for each incident class, they
can be used as multipliers to obtain total uninsured costs in subsequent
periods. These costs are then added to known insurance premium costs
to determine the total cost of incidents.
Example of a Cost Estimate
• The average cost for each incident class was applied to these
totals to secure the results shown in Table 7-B.
• The estimate should be rounded to three significant digits-in
this case, to the nearest thousand dollars. As a result, in this
instance, the analyst reported to the plant manager, "During
the past year, incidents cost this company about $155,000 in
compensation, medical expense, lost time, and property
damage."
• The average costs determined in this pilot study represent
the actual experience of this particular organization.
Table 7-B. Estimate of Yearly Accident Costs
________________________________________________________
Average Cost Total
Class of Number of per Accident Uninsured
Accident Accidents (from pilot study) Cost
________________________________________________________
Class 1 34 $251.10 $ 8,537.40
Class 2 148 80.80 11,958.40
Class 3 4,000 15.70 62,800.00
Class 4 34 507.10 17,241.40
• The following items of uninsured or indirect costs are clearly the result of
work incidents and are subject to reasonably reliable measurement.
1. Cost of Wages Paid for Time Lost by Workers Who were not Injured.
• These are employees who stopped work to watch or assist after the incident or
who lost time because they needed the equipment damaged in the incident or
because they needed the output or the aid of the injured worker.
3. Cost of Wages Paid for Time Lost by the Injured Worker, other than
Workers' Compensation Payments.
• Payments made under workers' compensation laws for time lost after the waiting
period are not included in this element of cost.
6. Wage Cost Caused by Decreased Output of Injured Worker after Return to Work.
If the injured worker's previous wage payments are continued despite a 40% reduction
in output, the incident should be charged with 40% of the worker's wages during the
period of low output.
• When incidents take place off the job, a major portion of the costs
are borne by employers. Some of the costs are obvious, such as
insurance premiums and wages paid to absent employees.
• For example, a new worker does not produce at the same level as
an experienced worker; thus, the decreased productivity of the
new worker indirectly increases the manufacturing overhead.
Categorizing OTJ Disabling Injury Cost