INDIAN OIL CORPORATION LIMITED

COMPANYS INTRODUCTION
IOCL

is the largest public sector enterprise. It is ranked 191 in fortune 500 companies. It holds 53% of market share in petroleum products. Companys vision is to become a major, diversified, transnational, integrated energy co. with national leadership.

PROJECT SCOPE :

To develop a corporate IT strategy, taking availability of technology SAP R/3 To define deliverables from CIIS., considering best practices worldwide. To determine the needs for upgrade and addition of hardware and software. Identify common system platforms / environments. To examine the availability of in-house skills and current systems set-up.

To design the system with open architecture. (without disrupting the totality of process) To evaluate cost-benefit based on clearly defined bench marks. To develop required system architecture integrate existing modules-create new/additional modules (as required). To carry out ~Trial Implementation ,debugging, stabilization of the system. To standardize,implement,replicate the integrated system across organization.

PROJECT OBJECTIVES
Centralized control with decentralized customer response. Standard,accurate,real time data to support decision making. High degree of reliability & security. Communication connectivity across organization. Uniform look-feel of software anywhere in the corporation.

KEY BUSINESS REQUIREMENTS Data capture, validation at source One process, One owner, One segment methodology. Integrate business solutions linking islands of information. Right information to the right people at the right time in the right format. People and process integration across the corporation. Global best practices emulation.

Response time issues

The SAP R/3 system is gradually getting slowed down. Printing of invoice is getting slowed down. This resulted in increase of time. Inconvenience to customers. This threatened them to go to new levels. End-user requirements are not satisfied.

PROBLEMS
Response time issues had cropped up following the end of the month. Hardware configuration and installation. Database design and installation Implementation of SAP. Nature of process. Communication bandwidth limitations.

ALTERNATIVES & SOLUTIONS

Scheduling all reporting and batch jobs. To use SAP message service. Remove and shift reporting load from database server to business warehouse. To reduce the delays in processing transactions.