J. B.

INSTITUTE OF ENGINEERING &

TECHNOLOGY

By: Under the Guidance of

VOLAPU VINEELA Dr. Danda Udaya Shekhar
22671E0009 Associate Professor MBA,
MBA 2022-2024 M.Phil, Ph.D

A STUDY ON THE PERFORMANCE

APPRAISAL SYSTEM AT ICICI BANK
 INTRODUCTION

• Performance
appraisal is a
systematic and
structured process
that evaluates an
employee's job
performance and
contribution to
organizational goals.
Need of study performance appraisal
on ICICI bank
studying performance appraisal
within ICICI Bank allows for a
comprehensive analysis of its
impact on employee
performance, development, and
organizational success. It
provides valuable insights for
both internal improvement and
external benchmarking in the
field of human resource
management.
 OBJECTIVES OF THE STUDY

• Assessing Effectiveness
• Identifying Strengths and
Weaknesses
• Employee Satisfaction
• Motivation and Morale
• Alignment with Organizational
Goals
• Feedback and Communication
• Impact on Decision-Making
• Employee Development
Opportunities
 REVIEW OF LITERATURE
A literature review on the performance appraisal
system at ICICI Bank would involve a
comprehensive analysis of existing studies,
articles, and publications related to performance
appraisal systems, specifically focusing on
ICICI Bank. Results indicated that private
sector bank employees perceive greater
fairness and satisfaction with their
performance appraisal system as compared
to public sector bank employees. The
findings also indicate significant difference
in the developmental climate prevailing in
software and manufacturing organizations
 SAMPLE DESIGN
Sample design refers to the process of
selecting a representative group, or
sample, from a larger population for the
purpose of conducting a study. In the
context of a study on the performance
appraisal system at ICICI Bank, sample
design involves making decisions about
how to choose participants (employees or
stakeholders) from the entire population
associated with the performance appraisal
system at the bank.
 TOOLS USED FOR ANALYSIS

chi-square test, Z test, Anova

Statistical Software
Microsoft Excel
Qualitative Data Analysis Software
Surveys and Questionnaires
Data Visualization Tools:
 COMPANY PROFILE
ICICI Bank (Industrial
Credit and Investment
Corporation of India) is
an Indian multinational
banking and financial
services company
headquartered in
Mumbai, Maharashtra,
India, with its registered
office in Vadodara.
 INDUSTRIAL PROFILE
ICICI Bank is one of the prominent banks in India and
is known for its comprehensive range of financial
products and services. Here is a brief industrial profile
of ICICI Bank:
Overview:
Name: ICICI Bank Limited
Type: Public
Founded: 1994
Headquarters: Mumbai, Maharashtra, India
Industry: Banking and Financial Services
Key People: Sandeep Bakhshi (MD & CEO), Girish
Chandra Chaturvedi (Chairman)
 RESEARCH
METHODOLOGY
The RESEARCH METHOD
is the framework that the
researcher follows as they
conduct the study. As such, it
is an indispensable tool for
any serious researcher. As a
result, it is essential that the
researcher choose the
methodology that is best
suited to their needs
 SOURCES OF DATA
The Primary sources:
• Using a questionnaire to gather
information directly from
respondents, • Conversations with
real people.
The secondary sources
• Studying the company's manual
Reading relevant Performance
Evaluation texts Conducting an
organization-wide internal survey.
• Conducting an online search for
the desired data.
 LIMITATIONS OF THE STUDY
• The time I taken for
the research is not
adequate. So the
depths analysis is not
done.
• *Some respondents
not provide some
information due to
what’s over reason
• *The sample size was
very small.
X`

VOLAPU
VINEELA
22671E0009
MBA 2022-2024