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Dokumen - Tips Dessler Hrm12e PPT 08
Dokumen - Tips Dessler Hrm12e PPT 08
Training and
Developing
Employees
Copyright
Copyright ©© 2011
2011 Pearson
Pearson Education,
Education, Inc.
Inc. PowerPoint
PowerPoint Presentation
Presentation by
by Charlie
Charlie Cook
Cook
publishing
publishing as
as Prentice
Prentice Hall
Hall The
The University
University of
of West
West Alabama
Alabama
WHERE WE ARE NOW…
Know what is
Begin the
Feel welcome Understand the expected in
socialization
and at ease organization work and
process
behavior
Daily Facilities
routine tour
1 Needs analysis
2 Instructional design
3 Program implementation
4 Evaluation
Training Needs
Analysis
Specialized Software
Assessment Center
Results Performance Appraisals
Tests Interviews
Can’t-do or Won’t-do?
• Programmed Learning
• Audiovisual-Based Training
• Vestibule Training
• Teletraining and
Videoconferencing
• Electronic Performance
Support Systems (EPSS)
3 Do a tryout
4 Follow up
Presenting Providing
Allowing the
questions, facts, feedback on
person to
or problems to the accuracy
respond
the learner of answers
• Advantages
Reduced training time
Self-paced learning
Immediate feedback
Reduced risk of error for learner
Employer Responses to
Employee Learning Needs
3
Develop an abbreviated task
analysis record form
4 Develop a job instruction sheet
5 Compile training program for the job
Long-Term Focus of
Management Development
What to Change
1 Unfreezing
2 Moving
3 Refreezing
Controlled experimentation