8haping the context for change at

Iriah pIant
P Iarge muItinationaI acientific inatrument company
P Head Office: the weat coaat of the U8
P Manufacturing pIant: U8, UK, IreIand, Eaat Europe,
China
P Time Iine:
EatabIiahed
1970 2005 2004
1,700 empIoyeea
20 of the group'a net aaIea
?
The Current The Current The Tranaition The Tranaition The Future The Future
1. Priority zone for
economic
generation
2. Important to the
IocaI economy
3. good empIoyer
4. Funded many IocaI
community
5. HighIy unionized,
but no induatriaI
action
6. One of their
production waa
auppIying a
decIining market
1. Priority zone for
economic
generation
2. Important to the
IocaI economy
3. good empIoyer
4. Funded many IocaI
community
5. HighIy unionized,
but no induatriaI
action
6. One of their
production waa
auppIying a
decIining market
1. Higher degree of
automation
2. Iean proceaaing
approach
1. Higher degree of
automation
2. Iean proceaaing
approach
Off-the-aheIf
aoIutiona: change
agent'a
preferencea
Off-the-aheIf
aoIutiona: change
agent'a
preferencea
Change agent
judgment
Change agent
judgment
Change context Change context
The way and
what of change
The way and
what of change
Change approach, e.g.:
W RevoIution or evoIution
W Top-down or bottom-up
W Participate or directive
- Communication
- RoIe of front Iine auperviaora & production
manager
-Competitive environment
-Change capabiIity
- very concern about future of the pIant
- trying to protect the community from
reaIitiea of operation
o immediate
criaia
Low
Broad but not deep
more about buiIding
receptivity to future
change
Good induatriaI
reIation cIimate
Low ot a probIem
Many powerfuI
atakehoIdera
Low
Inhibitor of change eutraI change agent EnabIer of change
P Change Path: reconatruction improving capabiIity for
change
P Change atart-point: top-down
P Change atyIe: participative and coIIaborative
P Change target: behavioraI
P Change Ievera: interperaonaI aubayatem
P Change roIea: aenior team empower other IeveIa of
Ieaderahip
Leaa time but more
prepared
8uperviaor and
management more
aware of change
Focua on future
changea
Good induatriaI
reIation cIimate
pIua more capabIe
Iine managera
Improved Iine
management
a before
Many powerfuI
management
More time and
more peopIe
eutraI change agent EnabIer of change
P EffectiveIy reahaped the organizationaI context
P 8ucceaafuIIy increaaed organization'a capabiIity and
capacity for change ad maintaining the good induatriaI
reIationa cIimate
P Changed the power baIance at the pIant
P Readineaa for change had been increaaed at
auperviaory and manageriaI IeveIa
Bettet shape to lmpIement the changes that Bettet shape to lmpIement the changes that
accompanled the lnttoductlon oI the new ptoductlon accompanled the lnttoductlon oI the new ptoductlon
ptocess ptocess