Communication Styles
Communication Styles
There are four major communication styles:
• Direct– direct and task oriented
• Vibrant – enthusiastic and relationship oriented
• Considerate – supportive and avoids change and
confrontation
• Analytical – accurate and detail oriented
SELF EVALUATION
Question i ii iii iv
no.
1 D V C A
2 A D C V
3 C V D A
4 D V A C
5 D V A C
6 C V D A
7 D V C A
8 A D C V
9 V D C A
10 V D A C
11 C A V D
12 D A C V
13 V C D A
Question i ii iii iv
no.
14 D V C A
15 D V C A
16 C V A D
17 V A D C
18 V C D A
19 D V C A
20 D C V A
21 V C A D
22 D C A V
23 V A C D
24 D V C A
25 C A D V
26 D V C A
DIRECT
• Self driven and self motivated
•Speak forcefully
•Present position strongly
•Focus on actions, results and rewards
•Make decisions quickly based on fact and
experience
VIBRANT
•Love to learn new skills
•Persuasive communicators
•Are good narrators
•Focus on the big picture
•Use motivational speech
CONSIDERATE
•Good at building rapport
•Good listeners
•Good counselors
•Take an interest in the person behind the job
•Have a knack for empathizing and creating
harmony
ANALYTICAL
•Focus too much on details
•Fear personal disclosure
•Can be overly cautious or too slow
•Use little variety in vocal tones
•Might not give enough positive feedback
INFLUENCE OF COMMUNICATION
STYLES
DIRECT VIBRANT CONSIDERATE ANALYTICAL
Decisive Express Listens Focuses on
opinions specific details
readily
Verbal Direct speech Generalizes Close, personal Precise
language language
Doesn’t stop to Persuasive Supportive Avoids
say hello language emotions
Speaks quickly Lots of voice Speaks slowly Little vocal
inflection variety
Para Loud tones Animated Soft tones Brief speech
verbal
Formal speech Loud tones Patient speech Even delivery
DIRECT VIBRANT CONSIDERATE ANALYTICAL
•Direct eye contact •Quick actions •Gentle •Poker face
handshake
Body •Firm handshake •Lots of body •Likes hugging •Controlled
language movement movement
•Bold visual •Enthusiastic •Slow movement •Avoid touching
appearance handshake
•Keeps physical •Cluttered •Family pictures in •A strong sense
distance workspace workspace of personal
space
Personal •Displays planning •Personal •Likes side-by- •Charts, graphs
space calendars in work slogans in side seating in office
space office
•Work space •Likes close •Carries •Tidy desktop
suggests power physical space sentimental items
Communication Interaction style Potential Stumbling blocks
Style
Quickly Impatient
DIRECT Challenge Others
Directly
Overly Independent
To the point Domineering
Focusing on the “WHATs”
Conversationally Overly sensitive
VIBRANT Lack of follow through/details
Allowing time for anecdotal support
Disorganized
Sensitively Unprepared
Allowing time for much verbalizing
Focusing on the “WHATs”
Patient, allowing time to respond Avoids confrontation
CONSIDERATE Slow to initiate
Non-threateningly
Indecisive
Clearly Withholds feelings
Supportively
Privately
Focusing on “WHATs” and “HOWs”
Objectively Too critical
ANALYTICAL Insensitive
Thoroughly
Withdrawn
Accurately Imposes high standards
Patiently, allowing time to change
With no surprises
Focusing on “WHATs” and “WHYs”
