Professional Documents
Culture Documents
02”
Submitted To:
Submitted By:
Hammad Shakeel
Class:
BSSE-2A
Roll No:
018
Session:
2020-2024
Subject:
Communication Style
“Your communication style is the manner in which you collaborate with others, and it
decides how you talk, act and respond in different circumstances. It involves two basic
dimensions: the assertiveness level of our communication and the emotiveness level of
our communication. We also use different styles depending on with whom we are
communicating.”
Direct Leaders have high assertiveness and low expressiveness. They lead by
taking charge.
Gets to the bottom line
Speaks forcefully
Maintains Eye Contact
Presents position strongly
Direct communicators take the other speaker’s words at face value: they will not
analyze the message for underlying meaning. They value the effectiveness of short,
direct answers, and expect and respect honesty and frankness.
With direct communication, there is less risk of misunderstanding, but more risk
of surprising or offending the receiver. With indirect communication, there is more risk
of misunderstanding, but less risk of offending the receiver.
Example:
For example, your supervisor may say to you, 'You need to get to work on time
every day. You must not be late again.' That's pretty direct. There's little to no room for
misunderstanding what your supervisor means.
Spirited Leaders have high assertiveness and high expressiveness. They lead by
inspiring.
Persuasive
Is a good Story-Teller
Focuses on the big Picture
Uses motivational Speech
They are enthusiastic and friendly. Rather be around other of people then alone.
Able to motivate and generate excitement in others because of their optimistic focus and
lively nature. They thrive in the spot-light of a group of people. Work at a fast pace and
are suited for high-profile public position. Fast to build relationships and use their
alliances to accomplish work. They are spontaneous and quick to take decisive action.
Example:
Hi Anas!
I thought your presentation yesterday was fantastic! I enjoyed the way that you had the
audience participate in the session.
I think you would be a great choice for the educational component at our next board
meeting. The Board of Directors needs some information about local economic trends,
but in a way that is not too boring or complicated.
Would you like to have lunch to discuss it? I’m free on Thursday or Friday this week. Let
me know if either of those days will work for you.
Thanks so much!
Hammad
In this example it would be enthusiastic and flattering to Anas. She will be pleased at
your appreciation and would be more pleased that you want her to repeat it.
Systematic leaders have low assertiveness and low expressiveness. They lead
by planning carefully.
Presents Precisely
Focus on Facts
Efficient on Speech
Well Organized Workplace
They prefer to make decisions based on facts, not emotions. Very accurate and
objective. Rely on data and are excellent problem solvers. Orderly and prefer to work in
an organized environment with clear guidelines. Thrive in task-oriented positions that
require independent work.
When you talk to someone with a “Systematic” Communication Style, try and avoid
lurching off on tangents. Systematic communicators are quite reflective and expect
conversations to go from point A to B to C to D. You have to be logical, detailed and very
factual. If you decide to estimate make sure to let them know it’s an estimate. This will
ensure they don’t assume exactness.
Example:
The example of how not to communicate with a direct communication style person is
a good example of how not to communicate with someone systematic style as well. You
could also avoid phrases like:
● I believe that…
● I Feel That…
Considerate leaders have low assertiveness and high expressiveness. They lead
by building group harmony.
Listens Well
Is a good Counselor
Uses Supportive language
Builds Trust
They value warm personal relationships. Good counseling skills and are a good
listener. Cooperative and enjoy being part of a team. Always aware of others’ feelings,
and reliable. Suited for any profession that requires you to care for others.
Example:
For considerate style people, the example of used a show not to speak to a direct
style person is actually good one to use for a considerate style. It builds to the point
easily, it shows care for the other person, and it makes are question a friendly, personal
manner.