Chapter 5:

SECURITY AND SAFETY IN WAREHOUSE MANAGEMENT

 Chapter 5: Security and Safety in warehouse management

 Objectives

1. Understanding concepts of warehouse safety

2. Understanding objectives, features and roles of warehouse safety
3. Understanding concepts, objectives, roles and contents of warehouse securities
 Chapter 5: Security and Safety in warehouse management

 Content
1. Concepts, objectives, features, and roles of warehouse safety
2. Content of warehouse safety activities
3. Concepts, objectives, roles of warehouse securities
4. Content of warehouse securities
Chapter 5: Security and Safety in warehouse management
Concepts, objectives, roles of warehouse safety
Today’s Warehouse Safety Challenges
 Warehouses across the country are facing new and unusual safety challenges.

 Otherwise, companies struggling to keep up with e-commerce giants often make sweeping
changes and expect safety processes to catch up. But if a company doesn’t have a safe
warehouse, they are in danger of losing good-quality workers, facing large lawsuits and fines,
and losing their customer base.
Chapter 5: Security and Safety in warehouse management
Concepts, objectives, roles of warehouse safety
Today’s Warehouse Safety Challenges

 The reasons for the drop in safety at warehouses are many, but a low unemployment rate and
lack of properly-trained workers are two examples. Other challenges include workflow and
workload changes, worker engagement, and injuries and fatalities, whether from unsafe
working conditions, human error or other reasons.
 In 2019, the transportation and warehousing worker injury rate was 4.4 per 100 full-time
workers. The sector has the second-highest rate of recordable cases in private industry after
agriculture, forestry, fishing and hunting. There were also 914 fatal occupational industries
in transportation and warehousing in 2019, and trucking accounted for 617. In 2015, there
765 fatalities in the sector, which presents a worrying trend
Chapter 5: Security and Safety in warehouse management
Concepts, objectives, roles of warehouse safety

Objectives of warehouse safety

• Identify warehouse hazards

• Prevent back injuries
• Work safely with material-handling equipment
• Protect against accidents on the loading dock
• Stack materials safely
• Prevent slips, trips, and falls
http://www.osha.gov/Publications/osha3165.pdf
OSHA stands for Occupational Safety and Health Administration
 Chapter 5: Security and Safety in warehouse management
Concepts, objectives, roles of warehouse safety

Safety Hazards:
• Cause physical injuries and accidents
• Cause immediate harm
• Examples: broken bones, cuts, bruises, sprains or
electrocutions

Health Hazards:
• Cause internal injuries like diseases or illnesses
• Cause long-term harm, may take years to develop
• Examples: Cancer, heart disease, loss of hearing or
reproductive problems.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety

Forklift
Risks
OSHA statistics show that an average of
100 employees are killed each year in
forklift accidents, and as many as 95,000
total forklift accidents occur on an
annual basis. In many cases, these
accidents are avoidable.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Pedestrian Safety: Basics

Pedestrians suffer 26% of all forklift-related injuries.

Be aware of forklift operation and pedestrian safety standards to protect yourself.

 Don’t ride or stand on forklifts.

 Be aware of your surroundings when
forklifts are operating nearby.
 Don’t engage in horseplay on or around
forklifts.
 Don’t walk or stand under forklift loads.
Don’t allow a driver to pass a load over
your head.
 When standing in front of a wall, trailer, or
other immovable object, don’t allow a
forklift to approach you directly or put
yourself between a forklift and its
destination.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Forklift Operation Safety
 Only trained and authorized drivers are allowed to
operate forklifts.
 Even though authorized drivers are the only ones who
should be driving, it’s still important to know forklift
operator safety basics:
•Don’t allow bystanders or coworkers to ride or stand
on a forklift at any time.
•Don’t engage in horseplay or reckless driving.
•Do not pass the forks or loads over anyone's head or
allow anyone to get beneath them.
 Don’t drive up to anyone standing in front of a fixed
object of such a size that the person could be caught
between the forklift and the object.
 Conduct regular forklift maintenance according to
company procedures.
 Do not exceed the rated capacity shown on the forklift
nameplate. (Don’t operate a lift if you cannot
determine capacity.)

Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Warehouse Working and Handling Hazards

 Warehouse work can expose you to stressful

postures and repetitive motion. Warehouse
risks include:
• Strains and sprains from lifting loads
improperly or from carrying loads that are
either too large or too heavy.
• Fractures and bruises caused by being
struck by materials or by being caught in
pinch points
• Cuts and bruises caused by falling
materials that have been improperly
stored or by incorrectly cutting ties or
other securing devices.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Warehouse Working and Handling Hazards
Picking By Hand: High Products

Consider using stock-picking

carts with ladders attached to
avoid lifting objects from above
the head.
When you are 10ft. (3m.) or
more above the floor, use
fall protection.
Follow your workplace’s ladder
safety policies.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Warehouse Working and Handling Hazards
Picking By Hand: High Products

To put small, light items close to the

edge, use pick sticks or hooks.

To reach high product, use only

stock-picking carts or platforms or
cages that comply with the
regulations – do not climb the
racks or use the forks of a lift
truck as a platform.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Warehouse Working and Handling Hazards
Picking By Hand: low Products

Hazards
 Muscle strain or injury to back or shoulders
 Injury to your fingers and toes due to
pinches/drops
Solutions
 Make sure that heavy product is raised off the floor
to a good picking height (use racking or skids).
 Put pallets on rotating turntables or use skids with
wheels.
 To reduce reaching, move lower pallets as far
forward in the floor slots as possible without
blocking the aisle.(đảm bảo ko chặn lối đi) Ensure
there is space between pallets so that workers can
step beside the pallet to minimize reaching to the
back, and to avoid stepping on the pallet.
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Warehouse Working and Handling Hazards
Picking By Hand: low Products
Before you lift:
 Protect your hands and feet with CSA-approved safety
shoes and gloves.
 Warm up and stretch your muscles before lifting.
 Reduce lifting by hand as much as possible. Use
mechanical aids or request help to lift heavy or bulky
items.
 Read the product weight before lifting.
While You Are Lifting:
 Get a firm grip on the load and keep it close to your
body.
 Face the direction you will be moving to avoid
twisting.
 Do not twist or turn your body while you are lifting.
 To avoid reaching while you are lifting, pick the cases
from the front of the pallet and then have a forklift
turn the pallet to unload the remainder.
 When you have to put your load on a flat surface,
Chapter 5: Security and Safety in warehouse management
Activities of warehouse safety
Pallet Jack and Hand Trucks

OSHA reports that from  When operating pallet jacks and hand trucks:
 Wear PPE to protect your hands and feet.
2002-2016 a total of 56
 Racing is fun. Getting an amputation is not so fun.
major injuries occurred
Don’t race or ride on pallet jacks or hand
involving pallet jacks. trucks.
These included:  Never place your feet under a jack or truck platform.
25 fractures Be wary of pinch points between the platform and/or
4 fatalities the handle and your load.
8 amputations  Always push the load, don’t pull, unless going
down an incline.
Chapter 5: Security and Safety in warehouse management
Solutions of Warehouse Safety

 Hazard communication
 Electrical Safety
 Guarding floor & wall openings
and holes
 Respiratory protection
 Lockout/tagout
 Emergency Equipment
 Safety Guideline Compliance
You have the right
to a safe workplace!
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Hazard Communication
• Employees should be trained on the risks of each chemical
being stored
• Provide spill cleanup kits in any area where chemicals are
stored.
• Have a written spill control plan.
• Train employees to clean up spills, protect themselves and
properly dispose of used materials.
• Provide proper personal protective equipment and enforce its
use.
• Store all chemicals safely and securely.
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Electrical safety

The first step towards electrical safety is controlling or

eliminating factors in your warehouse that pose electrical hazards.
Ground fault electrical shock is a common electrical hazard.
Employers provide ground fault circuit interrupters (GFCIs) for
receptacle outlets.
Warehouses should provide assured equipment grounding
conductor program. Either of these methods can eliminate
hazards in ground fault electric shock..
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Guarding Floor and Wall Openings and Holes

The easiest way to avoid falls in the warehouse is by eliminating and controlling fall
hazards. This can be achieved by the use of fall protection equipment or devices.
There are basically two types of fall protection. With a combination of both, you can
ensure a safer environment for employees who are exposed to fall hazards.
One type of fall protection is the fall restraint; these systems consist of equipment that
prevent a free fall, for example guardrails/standard railings, full body harness, and warning
lines.
The other type is the fall arrest, these systems help by stopping a fall in progress or
saving an employee in the middle of a fall, for example the use of safety nets.
.
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Respiratory protection

Many accidents occur each year and most of the time it is because of the
absence or lack of personal protective equipment (PPE).
Employers must provide their employees with proper PPE. Many accidents occur
not because of absence or lack of PPE but because employees do not to wear it.
This is particularly true of respiratory protection. Respiratory protection is
designed to protect the wearer from dust, fumes, paint spray, pesticides and other
substances that could bring about long-term or permanent impairment or even
death.
As with other types of PPE, safety programs provided to warehouse employees
must specify the proper ways to clean, maintain and repair respirators.

.
.
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Lockout/Tagout

In the warehouse there is often defective or damaged equipment. It is

important that these items are tagged with an “Out of Service” until it
gets replaced or repaired.
This will keep employees away from items that may cause serious
injury or illness. Tag is “a device usually made of card, pasteboard,
plastic or other material used to identify a hazardous condition”.
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Emergency Equipment

1. Sprinklers
2. Fire extinguishers
3. Evacuation routes
4. Electrical panels
5. First-aid supplies
6. Alarms and phones
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Safety guidelines compliance

Warehouses range from product distribution centres to popular

retailers that sell oversize and bulk products. Whether it is an
industrial, commercial or retail facility, warehouse workers should
follow safety guidelines for loading docks, conveyor systems,
forklifts and pallet jacks, material storage and handling, and good
housekeeping.
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Personal Protective Equipment (PPE)

This is equipment or clothing to protect the worker, such as respirators,

eye goggles, gloves, knee pads, hard hats, steel toed shoes, harnesses
Chapter 5: Security and Safety in warehouse management
Solutions of warehouse safety

Personal Protective Equipment (PPE)

 Hard hat
 Eye protection
 Hearing protection
 Dusk mask
 Work gloves
 Safety shoes
 Cold weather gear

| UTC | FTE- DBA| Dr. Nguyen Thi Van Ha | ‹2›

10/29/2024
Chapter 5: Security and Safety in warehouse management
Concepts, objectives, and roles of warehouse securities

Warehouse security is one of the most important aspects of many commercial businesses.
Companies all over the world depend on their warehouses to store valuable aspects of their
business, and security problems will result in financial losses as well as lower employee morale.
That’s why logistics companies and storage facilities must have physical barriers and security
deterrents that guard against unauthorized access

Warehousing security
– Example potential threats include:
• Theft
• Pilferage
• Heat and humidity
• Vandalism
• Fire
• Loss of electricity
– Focuses on protecting products and preventing their theft
Chapter 5: Security and Safety in warehouse management
Concepts, objectives, and roles of warehouse securities

Securing products in warehouse

1.Warehouse environment bring together people, product and
machinery an due to this it is critical to understand the factor impacting
the safety and security of product within the workplace
2. As a warehouse operators, need to secure products from:
– Pilferage and Theft
– Damage According to CargoNet information published on
Transport Topics News website, the businesses
– Fire and Water
sustained over $114 million losses due to
– Infestation warehouse thefts in the USA only. It is
about 13.3% higher than the previous value of
the theft in 2015, which stood over $100 million.
Chapter 5: Security and Safety in warehouse management
Concepts, objectives, and roles of warehouse securities
The unique points a warehouse should take note when setting up
its •security process
Proper assessment of warehouse area, locality and the local crime records
•Always try to devices customized measures for warehouse security that are fit for that
particular area
•There should not be any physical or logical access on the basis of exceptions
•Implement latest high tech physical access control systems integrated with the surveillance and
alarm systems
•Internal staff should be properly scrutinized before he/she is hired
•The security procedures and policies should be followed strictly
Chapter 5: Security and Safety in warehouse management
Activities of Warehouse Securities

1. Use a WMS for automatic inventory counts

Manual data entry for inventory and shipment verification leaves plenty of room for mistakes and
fraud. Instead, secure your inventory with accurate, automatic counts through your WMS and
handheld device or RFID readers.
2. ID badges with RFID
In today’s warehouses, many RFID-enabled sensors and gates are used to track goods as they move
from receiving to storage, down through picking and finally out the door.

3. Fence in your location

You can’t control what you haven’t contained. Fencing in your area is a smart way to keep people
out of areas they shouldn’t access. It also creates an atmosphere of protection.

4. Install CCTV
For small warehouses, this can be a relatively quick action thanks to a new breed of Wi-Fi-enabled
CCTV cameras. You’ll just need access to an outlet and Internet in your warehouse. They’re a great
tool for protecting assets as well as staff.
Chapter 5: Security and Safety in warehouse management
Activities of Warehouse Securities
5. Add motion detectors
Motion detection is a core part of most security systems, though sometimes warehouses stop at motion-
activated lighting. Today, you’ve got access to a wide range of sensors that detect and track motion while
sending alerts to managers or law enforcement.
6. Use environmental controls and sensors
You can monitor the temperature to act quickly in case of a fire, monitor the status of refrigerators
to prevent spoilage, and even track and reduce power consumption. Environmental sensors are a
top defense against disasters and emergencies.
7. Hire security personnel
To hire a professional to your team is very necessary. Security members aren’t primarily there to
accuse your staff; they are there to protect your staff. Someone committing fraud and theft may
assault your staff, or continued theft can put jobs at stake. Tell your entire staff the reasoning behind
security hires and show how it’s a move to protect them
8. Secure all passwords
Today we see as many threats online as we do in the warehouse itself. The first step in keeping your
system secure is to make passwords complex and enable two-factor authentication (2FA).
Chapter 5: Security and Safety in warehouse management
Activities of Warehouse Securities
9. Simplify your processes
Increased steps and waiting and other elements also increase the opportunity for
threat or harm. Streamline your workflow, and you’ll remove some temptations as
well as time to commit a crime — not only from internal sources but also external
such as how long delivery drivers are left in your warehouse.

10. Engage with employees

Understanding the threats you face requires understanding your warehouse team.
Get a feel for their impression of their jobs, gripes, complaints, what they like, and
where they think problems may be occurring. You might be able to improve morale
and reduce theft by implementing incentive programs or “thank you” programs or
find out about problems you didn’t notice.
11. Lighting
Adequate lighting must be provided inside and outside the facility, especially in
the following areas: entrances and exits, cargo handling and storage areas, fence
lines and parking areas.