Conflict In Interpersonal Relationships

Group Members Roll Numbers

Sheeraz Rajper. Sarfaraz Ahmed. Abdul Samad. Mufaddal Imran.

BBBB-1962 BBBB-1968 BBBB-1950 BBBB-1989

Subject Teacher: Sir Jahangir Yqoob.

CONFLICT IN INTERPERSONAL RELATIONSHIPS

Refers to a disagreement between or among connected individuals: close friends, lovers, or family members etc. Conflict is a part of every interpersonal relation.

CONFLICT IN INTERPERSONAL RELATIONSHIPS

Nature of Conflict

Conflict Resolution Stages

Conflict Management Strategies

NATURE OF CONFLICT
Negative and Positive Effects of Conflict  Different people see the things differently.  conflict is inevitable (unavoidable). Negative Effects: among the disadvantages it s the one, unfair fighting methods and focus on Hurting each other. Positive Effects: among the advantages it s the one forces you to examine the problem and work towards a potential solution.

NATURE OF CONFLICT
Content and Relationship Conflicts Content conflict: Centers on objects, events, and persons.
These includes million of issues that you argue and fight about daily.

Relationship conflicts: Conflict concern with the relationship between the individuals.

NATURE OF CONFLICT
Culture and Conflict Culture influences the topics, people fight about as well as ways of dealing may be appropriate or inappropriate.
 Culture also evaluates conflict strategies. (woman
value).

NATURE OF CONFLICT
Gender and Conflict Conflict differs in genders, like as
 Man-man conflict = short time period conflict. Man Woman-woman conflict= long time, assertive. Woman Man-woman conflict= short time, non-assertive. Mannon Flooding accurse at 10 heartbeats/min more than normal.

NATURE OF CONFLICT
Online Conflicts
 Spamming= sending unwanted messages.  Junk mail= sending commercial messages.  Flaming= an angry or insulting message.

CONFLICT RESOLUTION STAGES

CONFLICT RESOLUTION STAGES

CONFLICT RESOLUTION STAGES

Define the conflict
 Define the content & relationship issues. issues.  Define the problem in specific terms: do not terms: talk about general talk on specific things related to problem. problem.  Focus on present. avoid gunny sacking, do not present. discover the past conflict, talk about present. present.

CONFLICT RESOLUTION STAGES

 Empathize: see the conflict with others point Empathize: of view. view.  Avoid blaming. blaming.  Demonstrate empathic understanding: show understanding: your feelings to other person. person.  Avoid mind reading: do not try to read other reading: person s mind ask questions for clarification. clarification.

CONFLICT RESOLUTION STAGES

Examine possible solution
 Try to identify as many solutions as possible.  Look for win-win solution. win Carefully weigh the rewards and costs of each solution.

CONFLICT RESOLUTION STAGES

Test the solution
 Test the solution mentally: mentally: how does it feel now? How will it feel tomorrow? Are you comfortable with it?  Test the solution in practice: put solution in practice: operation. If it doesn t works try for the next solution.

CONFLICT RESOLUTION STAGES

Evaluate the solution
      The fact hat: Facts and figures. hat: figures. The felling hat: Emotional responses. hat: responses. The negative argument hat. hat. The positive benefits hat. hat. The creative new idea hat. hat. The control of thinking hat. hat.

CONFLICT RESOLUTION STAGES

Accept and Reject the solution
 Try don t to repeat the mistakes which causes the conflicts.  Attack your negative feelings.

CONFLICT MANAGEMENT STRATIGIES

CONFLICT MANAGEMENT STRATIGIES

Avoidance and Fighting Actively Non-negotiation: Non-negotiation: type of avoidance Silencer: Silencer: technique that silence other person.

CONFLICT MANAGEMENT STRATIGIES

Force and Talk Force may be emotional or physical. Not to deal with issue but to force their position.

CONFLICT MANAGEMENT STRATIGIES

FaceFace-Detracting and Face-Enhancing Facestrategies
 Face-Detracting= negative expressions. Face Face-Enhancing= positive expressions. Face Treating other person as in competent, as unable or bad.  Belt lining.

CONFLICT MANAGEMENT STRATIGIES

Verbal Aggressiveness and Argumentativeness Verbal Aggressiveness: winning an argument Aggressiveness: by inflicting psychological pain. Argumentativeness: Argumentativeness: Your willingness to argue for point of view.