Professional Documents
Culture Documents
Invisible cost
Cost that cannot be seen Eg. An employee with
less skill & knowledge Less interest in working
Cost of machinery
COMMUNICATION SKILLS
TEAM WORK
LEADERSHIP SKILLS
THE ABILITY TO LEAD, GATHER RESOURCES, COACH AND GUIDE OTHERS TOWARD A COMMON GOAL.
INTERPERSONAL SKILLS
THE ABILITY TO RELATE TO COLLEAGUES AND CUSTOMERS, INSPIRE OTHERS, RESOLVE CONFLICTS, BE TACTFUL, UNDERSTAND CULTURES, AND SHOW DIPLOMACY.
Competition
Culture change
Performance management
Change management
External reputation
Quality
Customer focus
st 21
ST 21
21st century standards, assessments, curriculum and instruction, professional development and learning environments are the critical EDUCATION SYSTEMS necessary to ensure student mastery of 21st century skills. They must be aligned to produce a support system that produces 21st century outcomes for todays students.
EMPLOYEES RETENTION
Hard to meet organizational goal & serve customer well Replacing employees cost money Recruiting employees takes longer time
Importance
Plays an important role in work place as well as ones career success Enable us to stand out in a crowd of other equal or higher qualified job seekers Is applicable to almost every field of work
THANK YOU