Professional Documents
Culture Documents
and Discipline to
Improve Employee
Productivity
Counseling vs. Discipline
Counseling Discipline
• Face-to-face • Penalization
communication • Conducted by
• Conducted by Human
supervisor Resources
• Usually, first form • Typically, second
of action form of action
(if counseling fails)
Role of the Supervisor
• Balance
organizational
needs with
employee rights on
a daily basis
• Inform employees
of their
performance on
the job
• Ensure work is
Causes of Failure of
Accomplishment at Work
• The employee does not know how
• Lack of instruction or feedback.
• Attitude
• Poor attitude, employee is “burned-out” or
unhappy, or does not particularly enjoy the task.
Consequences of Failing
to Take Action
• Increased workload
• Department morale
affected
• Problem is
reinforced as
acceptable
What is Counseling
• Direct face-to-face
conversation between a
supervisor and a direct
report
• Re-establish Expectations