Professional Documents
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Agenda
Prelude Is real IT transformation likely to take place? Drivers to IT transformation IT Performance Measurement and Process Improvement Various technology-based initiatives undertaken by Indian Banks Implementation Status Why Low Banking? Customer Satisfaction The Success Story of SBI. Giant Softwares in Banking Sector.. Conclusion
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Prelude
The dramatic events ushering in the new century from globalization and a final, major wave of consolidation to regulatory changes and technology breakthroughsare compelling banks to turn their focus toward efficiency and country relationship development.*
*Goliath Industry and Market Reports on Bank Systems and Technology
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Drivers to IT transformation
The next 10 years will be defined by:
Accelerated expansion Process efficiency Greater Country sophistication More intense regulatory demands Opening up markets in existing and new member countries
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Implementation Status
Unemploy ment & Underemp loyment Source: KPMG Survey Report ,2011
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Low Income
Customer Satisfaction
Transparency Regulatory Requirements Customer Satisfaction Unique Identity Reaching Customers
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A glimpse of SBI...
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Profile of SBI
Bank Name State Bank of India State Bank of Bikaner & Jaipur State Bank of Hyderabad State Bank of Indore State Bank of Mysore State Bank of Patiala State Bank of Travancore
Source: State Bank of India Group
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Headquarter(City, State) Mumbai, Maharashtra Jaipur, Rajasthan Hyderabad, Andhra Pradesh Indore, Madhya Pradesh Bangalore, Karnatka Patiala, Punjab Trivendrum, Kerala
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Time Line.
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Customers of Finacle.
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Conclusion
Core Banking has become an essential character for banking operations today. Presence of private banks like ICICI,HDFC compells PSU banks to be technologically updated.
Adoption of Core Banking brought positive returns for SBI despite the initial investment being too high.
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