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Organizational Behaviour Chapter II B1

Organizational Behaviour Chapter II A

3 Buyer Behaviour and Relationship

2 Building Customer Satisfaction, Value, And Retention

1 Managing the Marketing Effort in a Global Environment

Strategies for the Effective Management of Human Resources Outsou

Future Value Tables

Chapter-4- Analysisng Consumer Markets

3 Buyer Behaviour and Relationship

2 Building Customer Satisfaction, Value, And Retention