Principal analyst for HfS Research in customer experience management, healthcare, and marketing. Previously an investment analyst for a hedge fund with an MBA from Babson and a BBA from Baruch. I a...view morePrincipal analyst for HfS Research in customer experience management, healthcare, and marketing. Previously an investment analyst for a hedge fund with an MBA from Babson and a BBA from Baruch. I am a technology enthusiast, and an investment expert.view less