Uploads by lehuuloc

A Contrastive Study of American and Chinese University Students Complaining Strategies

Reconsidering The Development Of The Discourse Completion Test In Interlanguage Pragmatics

A VIETNAMESE - AMERICAN CROSS-CULTURAL STUDY OF CONVERSATIONAL DISTANCES

The_speech_act_of_complaining_a_cross_cu

Cross-national analysis of hotel customers’ attitudes toward complaining and their complaining behaviours