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Vendor Management Whitepaper

Vendor Management Whitepaper

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Published by greggd7070
Vendor Management Rebooted

Setting the New Standard for Cost Containment, Performance Management, and Staffing Excellence in a Web 2.0 World

This paper describes the components – the roles, tasks and tools - of Tempworks Software’s Vendor Management System (VMS).
Vendor Management Rebooted

Setting the New Standard for Cost Containment, Performance Management, and Staffing Excellence in a Web 2.0 World

This paper describes the components – the roles, tasks and tools - of Tempworks Software’s Vendor Management System (VMS).

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Published by: greggd7070 on Jan 12, 2009
Copyright:Attribution Non-commercial

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04/08/2013

 
Tempworks Software3140 Neil Armstrong BlvdEagan, MN 55121 USA651-452-0366www.tempworks.comgreggd@tempworks.com
Vendor Management Rebooted
Setting the New Standard for Cost Containment, PerformanceManagement, and Staffing Excellence in a Web 2.0 World 
By Gregg Dourgarian, CEO, TempWorks.Com1/11/2009
This paper describes the components – the roles, tasks and tools - of Tempworks Software’sVendor Management System (VMS). Based on the principles of multi-tenancy, Web 2.0 frameworks, and database centralization,Tempworks liberates the various parties involved in the VMS equation and allows end-clients toachieve cost containment, performance management and staffing excellence. With trueintegration, end-clients maximize cooperation between employees, candidates, hiring managers, payroll/AP, 3
rd 
party recruiters, staffing agencies and the government, and the result is better talent, better security and compliance and lower costs.The Tempworks story goes back to 1959 when engineer Ara Dourgarian began implementing avariety of mechanical recruitment devices. In 1975, at a Manpower staffing franchise inSacramento, CA, Ara and his son, the author of this paper, began developing systems to handlethe needs of its large clients. A generation later, Tempworks VMS serves BMW, branches of the federal government and many leading employers.
 
Tempworks Software3140 Neil Armstrong BlvdEagan, MN 55121 USA651-452-0366www.tempworks.comgreggd@tempworks.com
Roles, Tasks, Tools
 
Role NameRole DescriptionTasks Related to SystemTools
MSP
Managed ServiceProvider 
Administrates workforcemanagement system
Manages contingent workforce
Provides single source billingto client
Pays contractors and agencies
TWX
TempWorks payrolland billing modulesAgency
Outside source for candidates
May maintainestablishedrelationships with hiringmanagers
Does not solicit tohiring managers
Receives and manages joborders assigned to it
Submits resumes against a joborder 
Arranges interviews betweenhiring manager and candidate
Staffing system.Proprietary or hosted as a node onTWXEnd-ClientOrganization
Employs hiringmanagers and other employees
 Needs to managecontingent workforce
 Needs to recruit andmanage its own in-house workforce
ATS, Hire/Fire, Benefits,Payroll
Hiring Manager interfaces
Contingent workforce reporting
MSP’s TWXsystemHiringManager 
Hiring Managers arelooking to fill, extend or end job orders
Uses the system through anonline interface
Creates requisitions that, whenapproved, become job orders
Reviews ongoing billing for accuracy
TempWorksWebCenter.
Requisition facilityRequisitionApprovalAuthority
May manage hiringmanagers
Manages approval process
Finalizes approval
Uses system through onlineinterface
Reviews and approvesrequisitions
Reviews ongoing billing
Manages budgets
Requests purchase orders andincreases and extensions to purchase orders
TWX
3
rd
PartyRequisitionApproval System(i.e. WorkforceLogic)
 
Tempworks Software3140 Neil Armstrong BlvdEagan, MN 55121 USA651-452-0366www.tempworks.comgreggd@tempworks.com
 
Role NameRole DescriptionTasks Related to SystemTools
Candidate
A candidate is a personseeking a temporary or direct hire job
Once hired to a directhire position, thecandidate becomes anemployee of the hiringmanager’s organization
A candidate maymaintain a status of  both direct hirecandidate andtemporary employee;the system provides a blended coverage of these two states
Uses the system through anonline interface
Submits resumes
Submits applications,confidentiality agreements andother security forms
Searches open orders on web
TempWorksApplicant portalTemporaryEmployee
Temporary employee oan agency
Performs work relatedto an assignment
A candidate becomes anassigned employee or temp when the firsttemporary assignment begins
Uses the system through anonline interface
Submits time cards
Submits resume
Changes profile, personal or  professional data
Searches open orders on web
Reviews pay history on web
TempWorksEmployee portalStaffingSpecialist
Staffing Specialistsmanage the opening andfilling of job orderswith Temps or Candidates
Manage relationshipwith Hiring Manager 
Search database for matching candidates
Conduct outboundemail broadcasts of jobdescriptions tomatching candidates
Receives and opens job ordersin system
Submits job order to Recruiter 
Sends job orders to Agencies insystem
Sends Candidate resumes toHiring Manager 
Manages bill rate changes,Temp address changes andextensions
Tracks temp performance onassignment and proactivelyreview their status
Interviews Candidate
Fills job orders
Proprietary systemor TWXSales TeamLeader 
Generates businessfrom assigned accounts
Generates new accounts
Manages accounts
Assures accountsatisfaction with thework of staffingspecialists
Conducts outbound directmarketing campaigns includingemails and direct mail
Reviews sales and profit results by account
TWX

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