Gary White Network engineer

PERSONAL SUMMARY An enthusiastic network engineer with the necessary drive and determination needed to resolve complex networking issues. Possessing effective organisational skills and excellent working knowledge of networking technologies and having a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and a up to date networking consultancy service to both colleagues and clients. Now looking for a new and challenging network engineer position, one which will make best use of my existing skills and experience and also further my development. WORK EXPERIENCE IT Networking Support Company Coventry NETWORK ENGINEER June 2008 - Present Responsible for maintaining and installing computer networks based around Microsoft Server Technologies. Working as part of a team and operating in a fast paced, changing and challenging 24x7 environment. Duties: Administering & designing LANs, WANs internet/intranet, and voice networks. Analysing & developing key components using methodology prescribed techniques. Communicating and negotiating with users, specialists, other staff and suppliers. Network connectivity troubleshooting, ping, tracert, telnet. Responsible for communication protocols, configuration, integration & security. Investigating, diagnosing and resolve all network problems. Maintaining pre-packaged software applications on the LAN. Upgrading and repairing faults on CIS systems, networks & peripheral equipment. Cisco & HP switch configuration in particular VLAN configuration/troubleshooting. Working with multiple technical platforms i.e. mainframe, two-tiered client-servers and three-tiered client-servers. KEY SKILLS AND COMPETENCIES Good understanding of static routing, SQL databases and VMware. Have a good technical network background. Working knowledge of major networking components & hardware components. Knowledge of ITIL incident, problem & change management. Ability to explain technical issues clearly to non technical colleagues. Experience of performance measurement, capacity and tuning issues. Thorough understanding of Novell, Windows, UNIX or NT. Able and willing to work flexible hours in the UK when necessary. Extensive knowledge of Microsoft based operating systems, including Windows Server 2008, and Windows Vista. ACADEMIC QUALIFICATIONS BSc (Hons) Computer Science Nuneaton University 2005 - 2008 A levels: Maths (A) English (B) Technology (B) Science (C) Coventry Central College 2003 - 2005 REFERENCES Available on request. PROFESSIONAL MCSA CCNA Certified PERSONAL SKILLS Customer support skills Good documentation skills PERSONAL DETAILS Gary White 34 Anywhere Road Coventry CV6 7RF T: 02476 888 5544 M: 0887 222 9999 E: gary.w@dayjob.co.uk DOB: 12/09/1985 Driving license: Yes Nationality: British

Sample Network Engineer Resume

NETWORK ENGINEER SUMMARY OF QUALIFICATIONS

Author of the Linux Quick Fix Notebook ISBN: 0131861506 Cisco Certified Internetworking Expert (CCIE) #8710 MBA, BS electrical and computer engineering Complete bilingual Spanish and English fluency

Fourteen years post university work experience in North America, Latin America and Europe Strong general management, negotiation, inter-personal, communication and team building skills

Eighteen years of extensive hands-on experience in network engineering, Windows / Linux systems administration, troubleshooting and repair. Designed, installed, configured and maintained complex routed LAN and WAN networks. Supervised permanent and contract personnel. Excellent communication skills with the ability to interface at all levels. A team player who also can work well independently. PROFESSIONAL ACHIEVEMENTS (Last Position Held) Netflix Inc., Los Gatos, California, 2005 - Present Network Manager Voice and data communications technical lead for the company's 38 DVD distribution centers and three corporate offices. Involvement in a number of initiatives related to improved centralized and automated network management systems to meet corporate goals with minimum capital expenditure. Lead for the network re-architecture efforts to facilitate better product delivery to customers. Team of 5. Navisite Inc., Andover Massachusetts, 2000 - 2005 Director Network Engineering, San Jose California Managed a team of up to 15 engineers, 200+ Cisco 6509 layer 3 switches / routers serving over 600 customers and 3,000 web servers. Hands on familiarity with products from Cisco, Nortel / Altheon, Juniper, Netscreen, Nokia, F5, Blue Coat, Foundry and Avaya.

Member of the final technical escalation team for all for 16 web hosting data centers network events and post sales customer support Lead engineer for the management of Navisite?s HotRoute content delivery systems used by Computer Associates and Oracle for their software download sites. Member of the customer incident review team Team lead for the network equipment rationalization project for the West Coast data centers. Reduced equipment maintenance costs by over 50% through the phased removal of equipment from the San Jose data center. This was achieved through a series of over 30 planned change windows. Networking team lead in the migration and integration of all customers from the Scott's Valley, Avasta, Progress Software and Conxion data centers to Navisite's San Jose data center. This involved moving over 750 servers. Created the "Socrates" web portal to provide information to disparate network engineering groups, from multiple acquired companies, with centralized documentation on the various deployed architectures and subsequent integration projects. Lead for the "Architecture Desk" which has responsibility for the research, evaluation, approval and implementation of all equipment additions to our customer topologies with

an eye to long term supportability. Team lead for architecting and implementing Navisite's New Delhi (India) offices established as part of the company's globalization efforts. Member of Navisite's team responsible for making the San Jose data center SAS70 compliant in accordance with the requirements of the Sarbanes Oxley Act. Team lead for a number of formal training exercises for the Engineering, NOC and Customer Care organizations. Developed a "Technical Lunch" program to provide technology briefings to "top 30" customers on the architectures used in their hosting topologies. Team lead for the annual code upgrading process for all network devices. Member of the systems compatibility test systems lab responsible for verifying the functionality of various vendors' equipment, supplied by customers or internally, with Navisite's existing infrastructure. Acting "Incident Manager" responsible for resolving issues that affect any customers' web site functionality in the absence of the Director of Networking.

Projects have included:

Lab testing to ensure that the Cisco CSS11000 (Arrowpoint) L5/7 switches used were compatible with all Navisite's supported web server applications. Responsible for identifying a number of bug fixes in versions 3 and 4 code. Development and introduction of a centralized VPN service to be resold to clients. Implementation of the infrastructure to create a single super NOC to monitor Navisite's 4 data centers. Creation of PERL scripts to check the QA of network device configurations via SNMP and configuration file checks.

eFinity Management Consultants, Northbrook IL, 1999 - 2000 Networking / IT Consultant Main client, United Airlines SFO. Member of the team that managed the systems and associated network devices used to control the maintenance of all North American aircraft. LAN/WAN network of 1,100 TCP/IP based data collection devices controlled by over 20 high speed servers and 20 Cisco routers. Team member for replacing legacy Cabletron Layer 2 switching equipment with Cisco 6509 Layer 3 switches to act as a campus backbone. Pre-sales work to migrate from OpenVMS to UNIX / Solaris. Project manager for migrating all aircraft maintenance systems from legacy disk storage to RAID arrays. Resulting annual maintenance contract savings of $400,000. Experience with Cisco Routers, network security, Multinet TCP/IP, Compaq Alpha systems, Storageworks. Trinidad & Tobago Trading Co., Colon Panama, 1998 - 1999 Chief Executive Officer Established the first overseas based trade facilitation company created by the government of Trinidad and Tobago (T&T). The primary focus was to increase non-oil manufactured exports from T&T to Latin America via the Colon Free Trade Zone (CFTZ) in Panama. Staff, 6.

Dr. Ian Sangster & Co., Kingston Jamaica, 1996 - 1997 Sales & Export Manager, Kingston Jamaica Full responsibility for annual rum & liqueur sales and marketing of over US$2.0 million in nine Caribbean nations. 1996 sales climbed 26% over 1995 with exports rising 67% during the same period. Staff of 20. Eli Lilly (Export) S.A., Puerto Rico, 1994 - 1996 Marketing/Sales Representative, Kingston Jamaica Project leader for the team that created the highly successful Diabetes Educator Program for all Jamaican government pharmacists and endocrine nurses. Territory including Jamaica, the Cayman Islands & Bermuda with combined US$1.0 million annual sales. Sales up 50%, 1995 vs. 94, in an economy growing less than 1% during the same period. Staff 3 Island Microsystems Ltd., Kingston Jamaica, 1990 - 1992 Deputy General Manager Managed for the group that prepared contracts, terms of reference and provided software consultants/programmers for the National Insurance Scheme Computerization Project for the Ministry of Labor Welfare and Sports. (400,000 records) Also contracted and managed the performance of the software personnel assigned to the Ministry's Food Stamp project. (300,000 records). Experience additional to that below included Windows NT and UNIX systems management, OpenVMS, Informix, SQL & Novell Netware. Staff, 25. Fiscal Services Ltd., Kingston Jamaica, 1986 - 1990 Network Manager Managed 400 user VAX/VMS computer network for the Government of Jamaica's (GOJ) revenue collection departments. Experience in network & systems management, client server distributed computing, facilities management, capacity planning, performance tuning, systems security, workload analysis and more. Experience with the preparation and administration of RFP/RFQ tenders for the Government of Jamaica. Staff, 12. EDUCATION Post Grad. Dip. International Trade ICADE Spain, 1997 - 1998 MBA Univ. of Western Ontario, Ontario Canada, 1992 - 1994 Post Grad. Dip. Management (Distinction) Univ. of the West Indies, Jamaica, 1989 - 1992 BS Electrical Engineering (Honors) Univ. of the West Indies, Trinidad, 1983 - 1986 ADDITIONAL TRAINING Checkpoint FW-1 CISCO CS11000 L5 Switches

Building Cisco Remote Access Networks CISCO LAN Switch Configuration CISCO Certified Network Associate Cisco PIX Firewall Bootcamp Sniffer Pro Network Analyzer (L2 & L3) Advanced Cisco Router Configuration Cisco Internetwork Design Cisco Internetwork Troubleshooting ADDITIONAL KNOWLEDGE / EXPERIENCE Network Routing Hardware Cisco 7513s, Cisco 6500s, Cisco CSS L5/7 content switches, Juniper Load Balancers F5, Foundry, Cisco Routing Protocols BGP, OSPF, EIGRP, RIP LAN/WAN Technologies Ethernet, Frame Relay, X.25, VLANs, T1/DS3/OC3 Operating Systems Linux / UNIX / Solaris, Windows NT / 2000 / XP Network Management / Other HP OpenView, SNMP, Sniffer, DNS/BIND, PERL, Checkpoint & PIX firewalls, VPNs, DECnet Firewalls Netscreen, PIX, and Checkpoint Firewalls PREFERRED LOCATIONS Willing to accept short term international assignments. Permanent positions: San Francisco Bay Area (South Bay & Peninsula) - Los Altos, Los Altos Hills, Milpitas, Mountain View, Palo Alto, Sunnyvale, Campbell, Fremont, Santa Clara, San Jose, Los Gatos, Monte Sereno, Menlo Park, Cupertino Objective: I am seeking a challenging technical position in a pleasant working environment, which will permit me to continue practicing and expanding my skill set and knowledge base. I am equally comfortable and qualified for either a Network Engineering, Unix System Administration, or Programming position. As a result of my developed analytical problem solving skills and ability to learn new tasks and concept abstractions quickly, I am also more than willing to accept a position in an exciting new field that I have not yet had the opportunity to work in.

Professional Experience: Apr 2002 - Present Sr. Core Network Engineer FastNet In April of 2002, FastNet purchased Netaxs, my previous employer. As a member of the newly formed Core Network Engineering group, I:

Transitioned the FastNet network and the networks of five acquisitions, which had been spread out across AS1785, AS4231, AS4969, AS5041, AS6434, and AS7783, into a single autonomous system, AS1785, with a single IGP. Designed and implemented new FastNet POPs, consolidating existing POPs in locations where multiple acquisitions each previously had a presence. Redundant uplink and power sources were provisioned when possible, and plans established for possible failure scenarios. Generated profit and loss reports for individual POPs, and recommended either their continued existence or closure based on their findings. Performed extensive traffic engineering to best utilize upstream transit providers and peering relationships, resulting in significant fiscal savings. Developed and maintained a number of tools to assist the Network Engineering group in their tasks, including project management tracking, tracking IP, VLAN, and BGP community allocations, visualizing switch-fabric topology, and visualizing BGP routereflector topology. Maintained the Network Engineering group's applications responsible for gathering traffic statistic information, utilizing primarily MRTG and RRDtool. Additionally, wrote software to allow generation of aggregate graphs, providing insight into traffic consumption for each POP, and providing an overview of the company's overall upstream transit capacity.

Dec 2001 - Apr 2002 Network Engineering Team Leader Netaxs

Supervised two Network Engineers making up the Network Engineering Group, which was responsible for maintaining the Netaxs network, turning up new customers, and planning for future growth, in addition to the Sr. Network Engineer responsibilities of my previous position. Delegated ownership of long-term projects, reviewing work, and tracking progress. Coordinated scheduled time off, to assure the department was appropriately staffed at all times, and scheduled on-call hours for handling escalations from the Network Operations Center. Generated monthly progress reports to the Director of Research and Development and Engineering. Provided Sales Engineering during sales presentations for high-revenue customers.

Jan 2001 - Dec 2001 Sr. Network Engineer Netaxs

Responsible for all duties and tasks of my previously-held Network Administrator position. Worked closely with the Director of Network Engineering and the Director of Provisioning to implement a maintenance window and develop configuration review procedures, resulting in a substantial improvement of the network's uptime. Developed software to generate reports of all router configuration changes made across the network on a daily basis, and procedures to reconcile those changes with proposed configurations which had been approved to be implemented during the maintenance window. Deployed a large-scale HSRP solution to improve the uptime of colocation customers, in the event a core router became unreachable. Turned up dark fiber leased from MFN utilizing Cisco ONS 15454 DWDM equipment, interconnecting POPs in New York City, Philadelphia, Baltimore, and Washington, D.C. at OC48 speeds, and providing Netaxs with the ability to sell OC3, OC12, and GigabitEthernet point-to-point circuits along the same path. Oversaw the development of the Netaxs ticketing system, used company-wide to track customer and inter-departmental requests, as well as long-term projects. Developed software responsible for invoicing customers with unusual, contractually obligated methods of billing.

Jun 1998 - Jan 2001 Network and System Administrator Netaxs

Responsible for turning up new Netaxs BGP peering and customer sessions, as well as debugging BGP routing problems. Sought out new peering relationships, at both public exchange points as well as via private interconnects. Turned up new customer point-to-point, frame-relay, SMDS, and ATM circuits as required. Opened trouble tickets, and interfaced with telecommunications providers to resolve issues on both new and existing circuits. Responsible for administering several Unix servers, both Linux / x86 as well as SunOS / SPARC systems key to the smooth operation of the company. Services maintained include mail (sendmail), web (apache), DNS (bind), authentication (RADIUS, TACACS+), FTP, TFTP, and system monitoring software.

Oct 1997 - Jun 1998 Network Operations Center Netaxs

Served as the initial point of contact for dedicated leased line and colocation customers reporting trouble.

Responsible for monitoring the Netaxs mid-Atlantic IP network, responding to outages, and working closely with other Network Operations Centers and telecommunications providers to debug and diagnose network and circuit problems. Additionally, I assisted the System Administrators in their task of maintaining the company's Unix servers and workstations.

Related Activities: I am an active member of the Philadelphia Area Linux Users Group, providing services utilized by it's web pages and high-volume mailing list, and of the Philadelphia Perl Mongers. I continue to monitor many Unix and Networking related mailing lists, such as NANOG, inetaccess, specific IETF working groups, and others. Aside from my full time employment positions, I've also done a large number of part-time consulting work after hours. Significant tasks and accomplishments while working as a consultant include the migration of two moderately sized ISP's from one upstream provider to another, one of which involved a massive renumbering project, mail and web server design and implementation for a moderately sized DSL provider offering POP3 accounts and virtual domain hosting, system administration and router management for a public library in Illinois, mail and web server design and implementation for three separate website and graphic design groups, and the design and implementation of a WiFi internet-cafe in the Philadelphia area. During my personal time, I have developed and contributed to a number of Open Source software projects. I am the principal author and developer of tcptraceroute, a traceroute implementation using TCP packets, and countertrace, a Linux iptables traceroute spoofing toy. More information on both can be found on the software section of my website. Personal Interests: Kayaking, Open Source software development, Lego Mindstorms, exploring new technologies.

Sample Network Engineer Resume

Highly Motivated Computer Engineer Objective: To apply my fourteen years of network architecture and engineering experience toward designing networks that will improve operational proficiency and reduce total costs of ownership. Work Experience: Feb. 1999 Present America Online, Inc. - Reston, VA Chief Architect, Internal Computing (2001-Present) Network Architect, Internal Computing (2000-2001) Sr. Network Engineer, Internal Computing (1999-2000)

Responsible for overall secure enterprise design of the worldwide internal infrastructure

serving more than 25,000 nodes/18,000 employees for the AOL, Inc. division Responsible for wide area network design of the worldwide internal network serving more than 10,000 nodes for Warner Brothers and Warner Music Group divisions AOL, Inc. representative to the AOLTW Network Oversight Group facilitating crossdivisional connectivity for more than 100,000 nodes Review and sign-off authority of all architectural designs for network, system, core services, and application frameworks Directly responsible for mentoring and assisting fourteen Network, System, and Application Architects; assist in mentoring of over fifty engineers and operators Lead Core Network Infrastructure Team of cross-divisional network architects and engineers throughout AOLTW merger activities Designed and implemented Internal Computing network infrastructure including Gigabit Ethernet backbone, 100mbs desktop switching, OC12/48 Packet Over SONET ATDN (Internet) peering, primary remote office DS3/OC3 ATDN peering, remote offices tunneled over IPSec VPNs

Nov. 1998 - Feb. 1999 Williams Communications - McLean, VA Sr. Network Engineer/Consultant

Re-engineering of enterprise network designs to meet increasing customer demands Trouble shooting and problem resolution of elusive customer network difficulties Evaluation of new network technologies, management, and analytical tools Preparation of new network technology strategies and implementation recommendations Tool based design verification utilizing network simulation tools

Sept. 1995 - Oct. 1998 Perot Systems - Dallas, TX Sr. Network Engineer/Consultant

Technologist charged with evaluation, design, and implementation of enterprise network solutions for customers within the healthcare industry Responsible for outsourced 35,000 user enterprise network serving a major hospital chain Prepared proposals for wide variety of network projects Prepared white papers for customer briefings of emerging technologies Pre-sales technical expertise provided to sales team

Feb. 1994 - Sept. 1995 Frye Regional Medical Center - Hickory, NC Network Manager

Responsible for all aspects of 700 user metropolitan area network Installed and managed multiple Novell and Unix hosts Analyzed and corrected network troubles and performance issues

Fulfilled role of Network Coordinator for HBO&C project Primary technical advisor throughout HBO&C implementation Examined new technologies and made recommendations directly to hospital CFO

Aug. 1988 - Feb. 1994 Eastern Data, Inc. - Kernersville, NC Network Engineer

Designed and implemented local area networks for multiple customers across the Carolinas Evaluated customer needs and proposed solutions for those needs Assisted in management of various contract customer networks Performed various pre-sales technical duties including assistance at industry trade shows

Breadth of Knowledge: Technologies TCP/IP, IPX/SPX, AppleTalk, SMB, NetBIOS, some ancient protocol knowledge as well, IPSec, GRE and L2TP tunnels, overall VPN solutions, OSPF, RIP/RIP2, BGPv4, IPX RIP, AT RTMP, DLSw, switching/bridging, spanning tree, Ethernet (10/100/1000), OC3/12/48 POS, FDDI, Token Ring, ISDN, frame relay, leased lines and provisioning, copper and fiber physical cabling plants Network Analysis and Management Tools Network Associates Sniffer Line, Shomiti Surveyor, Microsoft NetMon, RMON and RMON Probes, HP Openview, Cisco Works, various SNMP packages, Visual Networks PAC, various auto-discovery tools, network documentation methodologies and tools, Dragon and Snort network intrusion detection systems (IDS), network penetration testing tools Network Operating Systems and Vendor Knowledge Extensive Cisco, Foundry, Nortel, Netscreen, and other network vendor familiarity Multiple Unix variations, Solaris, Linux, FreeBSD, HP/UX, AIX, DG/UX Novell Netware 2.15a 4.11, and Microsoft Windows NT 3.51, 4.0, and 2000 Accreditations and Affiliations: IEEE Member, 1998 - Present, Standards Association, Communications Society, Computer Society ACM Member, 1998 - 2000, Communications SIG Certified NetAnalyst - Architect Level, 1997 Education: 1996 and 1997 - Pine Mountain Group - Las Vegas, NV and Boston, MA Network Analysis and Design Forum Certificate in Advanced Network Analysis 1994 - Data General Training - Washington, DC and Columbus, OH

Certificate in Advanced TCP/IP Network Theory and Design Certificate in Advanced Unix System Administration 1987-1989 - WSFC Career Center - Winston-Salem, NC Industrial Electronics References: Available upon request

Sarder Shohel Rana (Security and Q-Matic System Technician)'s Overview

Current Security and Q-Matic System Technician. at DSITEK Technical Services LLC.

Past Q-Matic Technical Support Technician. at airtel Bangladesh Limited(warid telecom international limited bangladesh) Q-Matic Technical Support Technician. at ROSCON Private Limited.(BD) IT Network SupportTechnician at AKNET (ALCEYCOM Ltd.)

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Sarder Shohel Rana (Security and Q-Matic System Technician)'s Summary

Installing, configuring & maintenance of Q-Matic Systems hardware & software. Monitoring & Maintaining of real time updates of different branches, report generating for CSRs and Care Centers KPI for the management of airtel bangladesh Limited.I know Maintain physical LAN connection.Take care all the cable connection, Cable repairing & connecting with DSL, ADSL, SDSL, patch panel to souchi connecting etc.Established a lot of Local Area Network in small office area.

Specialties

Q-Matic System(QWIN 2000Q Software Maintaing).

Sarder Shohel Rana (Security and Q-Matic System Technician)'s Experience

Security and Q-Matic System Technician. DSITEK Technical Services LLC.

Privately Held; 1001-5000 employees; Telecommunications industry February 2011 Present (1 year 9 months) Dubai, UAE.
Desktop Or Laptop Software Installing, DSL, HDSL, ADSL, and SDSL Modem or Router Configuring & Maintenance and System LAN Connection or Systems hardware Installing, Configuring-Q-Management System LAN Connection, Access Control System, Video Audio System, CCTV cabling & installation, PABX installation & programming. Take care all the cable connection, Cable repairing & connecting with Switch Or Security System setup and Configuring . Established a lot of Local Area Network in small office area. Q-Matic Technical Support Technician. airtel Bangladesh Limited(warid telecom international limited bangladesh)

March 2007 February 2011 (4 years) Dhaka, Bangladesh.

Q-Matic Technical Support Technician. ROSCON Private Limited.(BD)

July 2006 March 2007 (9 months)

IT Network SupportTechnician AKNET (ALCEYCOM Ltd.)

July 2005 March 2006 (9 months)

Sarder Shohel Rana (Security and Q-Matic System Technician)'s Courses

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Information Technolog Dhaka, (Diploma in IT )

Sarder Shohel Rana (Security and Q-Matic System Technician)'s Projects

Warid Telecom o February 2007 to February 2011 Team Members: Sarder Shohel Rana (Security and Q-Matic System Technician), Q-Matic Technical Support .

Sarder Shohel Rana (Security and Q-Matic System Technician)'s Skills & Expertise
1. Telecommunications 2. Computer Hardware 3. Access Control System,Security System, Telephone EPABX System, Q-Matic System. 4. Network Design 5. Switches 6. Cisco Technologies 7. OSPF 8. DHCP 9. Routers 10.Computer Network Operations 11.Team Management 12.Data Center 13.System Administration 14.VPN

Sarder Shohel Rana (Security and Q-Matic System Technician)'s Languages

English (Limited working proficiency) Hindi (Limited working proficiency) Urdu (Professional working proficiency)

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Qmatic System (S) Pte Ltd Q-MATIC is the worlds leading Queuing Management and Customer Flow Solution Provider. We develop, manufacture, install and support a wide variety of hardware and software products and applications designed to make our clients customer service delivery effective and efficient. Q-MATIC has more than 21 years experience in Queue Management andhas in-depth process knowledge of optimization of customer flow with financial institutions, the public sector, health care and retail. Optimizing customer flow improves customer service and creates a more relaxed atmosphere for both customers and staff. It also optimizes staffing costs, increases revenues and gives our clients added value by maximizing profitability. We call this overall process Customer Flow ManagementTM

Technician / Technical Assistant

Job Description:

Good grasp of Queue management system products to effectively serve the customers. Able to configure the Queue system software and handle the simple program relating to system setting after on the job training Support regular servicing of Queue system at customers. Attend the trouble shooting at customers To deliver Queue consuming items to customers.

Job Requirements:

ITE, 'A' Levels, 'O' Levels, 'N' Levels with technical work experience Good communication and interpersonal skills. Bilingual in English. Singaporean/PRs/Foreigners Fresh graduates are welcome to apply.