The document provides instructions for a student to write a formal letter in response to a customer complaint about their food, staff, cost, and request for compensation. As manager of the Crystal Ruby hotel, the student is to address each of the customer's concerns in their letter and submit it to their teacher on March 26th when school resumes. The letter should be well-structured, well-worded and well-mannered.
The document provides instructions for a student to write a formal letter in response to a customer complaint about their food, staff, cost, and request for compensation. As manager of the Crystal Ruby hotel, the student is to address each of the customer's concerns in their letter and submit it to their teacher on March 26th when school resumes. The letter should be well-structured, well-worded and well-mannered.
Copyright:
Attribution Non-Commercial (BY-NC)
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Download as DOC, PDF, TXT or read online from Scribd
The document provides instructions for a student to write a formal letter in response to a customer complaint about their food, staff, cost, and request for compensation. As manager of the Crystal Ruby hotel, the student is to address each of the customer's concerns in their letter and submit it to their teacher on March 26th when school resumes. The letter should be well-structured, well-worded and well-mannered.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as DOC, PDF, TXT or read online from Scribd
You are the Manager (Mr Michael Ker) of the Crystal Ruby at Parkway Parade and you are to write a letter of reply to Mr Ima Conman’s letter of complaint.
In the letter you are to address his concerns:
• quality of the food • staff • cost • compensation
PRINT OFF YOUR FORMAL LETTER AND HAND IT IN TO YOUR TEACHER