Professional Documents
Culture Documents
Group
Two or more people who interact with each other to accomplish certain goals or meet certain needs.
Team
A group whose members work intensely with each other to achieve a specific, common goal or objective.
All teams are groups but not all groups are teams. Teams often are difficult to form. It takes time for members to learn how to work together.
Type of Team
Top-management team Research and development team Command groups A group composed of the CEO, the president, and the heads of the most important departments A team whose members have the expertise and experience needed to develop new products A group composed of subordinates who report to the same supervisor, also called a department or unit, A committee of managers or nonmanagerial employees from various departments or divisions who meet to solve a specific, mutual problem; also called an ad hoc committee
Task forces
Type of Team
Self-managed work team Virtual team A group of employees who supervise their own activities and monitor the quality of the goods and services they p A team whose members rarely or never meet face to face and interact by using various forms of information technology such as email, computer networks, telephone, fax and video conferences.
A team whose members rarely meet face-to-face Interact by using various forms of information technology Email, computer networks, telephone, fax, and videoconferences
Forming
Initial orientation and Interpersonal testing
Storming
Conflict over task and ways of working as a team
Norming
Consolidation around task and operating agendas
Performing
Teamwork and focused task performance
Adjourning
Task accomplishment and eventful disengagement
Personality conflicts. Individual differences in work styles. Ambiguous agendas. Ill-defined problems. Poor readiness to work.
Lack of motivation. Conflicts with other deadlines or priorities. Lack of team organization or progress. Meetings that lack purpose or structure. Members coming to meetings unprepared.
People arrive late, leave early, and dont take things seriously. The meeting is too long. People dont stay on topic. The discussion lacks candor. The right information isnt available, so decisions are postponed. No one puts decisions into action. The same mistakes are made meeting after meeting.
SYNERGY
The creation of a whole that is greater than the sum of its parts.
A team uses its membership resources to the fullest and thereby achieves through collective action far more than could be achieved otherwise.
More resources for problem solving. Improved creativity and innovation. Improved quality of decision making. Greater commitments to tasks. Higher motivation through collective action. Better control and work discipline. More individual need satisfaction.
AWARENESS
CONFLICT COOPERATION PRODUCTIVITY SEPARATION
Team Process
Cohesion
Adjustment
Development
Reinforcement
Formation
Definition
Learning
Renewal
Transformation
Non accomplishment of goals. Cautious, guarded communication. Lack of disagreement. Malfunctioning meetings. Conflict within the team.
Have clear mission/purpose. Set specific performance goals. Compose the right team size and mix. Have an agreed-upon structure appropriate to the task. Delegate the authority to make the decisions needed, given their mission. Provide access to or control of the resources needed to complete their mission. Offer a mix of group and individual rewards. Foster longevity and stability of membership.
the exploration of mutual expectations, is aimed at assisting a functional team to perform optimally by defining their vision/strategy, short and long term goals, critical success factors, roles and responsibilities. Improved understanding of working and communication styles and roles, thus building trust, team cohesion and congruency. Analysing individual and team strengths and weaknesses assists in identifying role duplication or gaps, and provides focus and direction.
Action-oriented roles
- Shaper, Worker, and Completer-Finisher
People-oriented roles
- Co-ordinator, Team-worker and Resource Investigator
Cerebral roles
- Plant, Monitor-Evaluator
Controller of team Stable , dominant and disciplined Establishes priorities Decision maker
Provides the necessary drive to ensure that the team keeps moving Full of energy Pushes for decisions Weakness Aggressive Bad-humoured
One such individual in each team Creative Unorthodox Solves difficult problems Asks questions Concerned about basic issues
logical eye Sees all the options Impartial judgments Rarely wrong
Weakness Harsh
Dominant as well as friendly Inside knowledge of opposition Develops contacts Brings outside ideas
Meets Deadlines Delivery on time Reliable Ill-at-ease until details work out
How to add new members How to provide information to new members How a member exits Work rituals How the team celebrates!
Continuous improvement process How team resolves conflict How the team handles diversity Harness team creativity
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