Professional Documents
Culture Documents
If you like what you read, check out some of the other musings
which the strategy pod produces:
Thanks.
1
2
Table of Contents
No.1
Mobile: Redefining the Rich Media Landscape
For Your Pocket 5
No.2
Social: Full Site Experiences Now Live On
Facebook Pages 9
No.3
User Experience: The Star Trek Issue 13
No.4
Video: Shouldn’t You Be Watching TV Instead
of Reading This? 17
No.5
Trends: The Desktop Strikes Back 21
No.6
Technology: Reality Is For Noobs 25
No.7
Realtime: Riding the Wave 29
No.8
Data: Marketing by Numbers 33
3
A photograph of what a “mobile telephony device” (also known as a cell
phone) looked like before the iPhone. This small, handheld device weighed
only 28 ounces, and allowed people to talk wirelessly for up to 60 minutes.
Unlike the expensive iPhone, the DynaTAC 8000X, pictured above, cost
only $3,995 USD.
4
N o. 1
Mobile: Redefining the Rich Media
Landscape For Your Pocket
Today, there are over 40 million people in the U.S. alone who
are active users of mobile Internet services. Of the 200 million
current users of advanced mobile data services across the U.S.
and Europe, almost 60% intend to use mobile data services
more than they currently do over the next 24 months.*
There is this notion out there that “mobile advertising,” for the
new breed of smart phones on the market today, is synonymous
with “application development.” But mobile advertising on the
iPhone doesn’t always require a full-fledged, branded
application (i.e. Virtual Zippo Lighter, Audi A4 Driving
Challenge, etc.). While that may be the holy grail of
5
engagement and viral distribution, there exists a wide range of
opportunities on mobile devices. †
6
A cruise line offers deals for users in Baltimore and
Ft. Lauderdale due to proximity to their ships.
7
The picture above depicts a typical scene from 2003 B.F. (Before Facebook).
In the scene, you see several men (and a small dog) engaged in an outdoor
ritual known as “camping.” The exact reason for this activity is unknown,
but it’s believed that individuals engaged in this sort of activity for the social
bonding experience.
8
N o. 2
Social: Full Site Experiences Now Live On
Facebook Pages
9
But why is FBML important? It’s important because it lets you
do a lot more than most people realize at first. You are not
limited to merely a standard profile. While you are somewhat
limited in terms of layout and design, FBML supports a
number of different kinds of embedded media, including
Adobe Flash and Microsoft Silverlight. Facebook has made it a
priority to maintain a partnership with Adobe in order to
provide tight integration with the Adobe Flash Platform – both
within Facebook.com, and outside of Facebook through
Facebook Connect and Adobe AIR. A Flash experience can
now live on an individual’s Facebook profile as an application,
on a Page, and on the desktop as an AIR application; and
wherever that application lives, it has full access to a user’s
Facebook information.
What does a really custom Facebook Page look like? It looks like
the TD Money Lounge by Canada Trust, which helps college
students learn about post graduation career options; or Target’s
Facebook Page, which has a number of interactive Flash units.*†
You may notice that the default landing tab for these Pages is
not the standard Wall with newsfeed, but rather a custom tab.
That’s because Facebook allows you to re-direct non-fans, and
people who aren’t logged into Facebook, to any tab you want.
You have a 760px-wide canvas that you can basically do
anything you want with in order to entice Facebook users to
become a fan of your Facebook Page and actively participate in
a conversation about your brand or your cause.
tdmoneylounge)
† Target – Target Fan Page (http://www.facebook.com/target)
10
Facebook Pages are more than “just groups.” They
can be fully interactive site experiences in their own
right, and even serve as an e-commerce platform.‡
11
A typical control panel from a late model computer. Without access to the
Internet, these early computers were only capable of creating pornography
from a predefined set of images. The operator would create the images by
adjusting the switches and nobs on the dashboard, while the user in the other
room viewed the animated GIF on a 13” color view screen.
12
N o. 3
User Experience: The Star Trek Issue
Remember Star Trek IV: The Voyage Home – the one where they go
back in time to save the whales? At one point, Mr. Scott needs
to make some transparent aluminum to repair the Enterprise.
He sits down in front of a computer and starts asking it
questions. Disappointed by the Mac’s lack of response, Scotty
starts typing away and constructs the blueprint for the futuristic
material, much to the amazement of FlexiCorp engineers.
13
an odd science-and-math search engine. * But it’s not a search
engine. It’s something else.
* Wolfram|Alpha – http://www.wolframalpha.com
† Mozilla Ubiquity – http://labs.mozilla.com/projects/ubiquity/
14
Voice recognition. Voice recognition is becoming a
mainstream technology with the iPhone. The first thing you do
when you get an iPhone is go to a bar and show off the amazing
Shazam app – which tells you what song is playing on the
jukebox. The new iPhone 3GS has a voice control function that
lets you make calls and call up songs with voice commands.
Ubisoft has developed games like Tom Clancy’s Endwar that
uses voice recognition to issue squad commands and the like.
15
Today, many of us enjoy watching moving pictures on our color televisions,
but such devices did not always exist. Before TV, people enjoyed spending
time listening to radio broadcast on an AM radio like the one pictured above.
People would often listen for hours on end, without any visual stimulation at
all. Amazing, but true.
16
N o. 4
Video: Shouldn’t You Be Watching
TV Instead of Reading This?
(http://bit.ly/thresherfn6)
17
Both the Nielsen report and the CRE report were done, not by
survey, but by actually shadowing individual consumers
throughout the day and recording their media habits. Both
came to the same general conclusion – people are watching a
tremendous amount of TV. The two age blocks with the lowest
TV consumption? Young adults (18-24) and 35-44; TV
comprises less than half of their exclusive daily screen time.†
Exclusive daily screen time, in this case, refers to the amount of
time spent with the TV and no other secondary or tertiary
screen, like a notebook or iPod.
TV never went away, and it isn’t going to. We often think of the
Internet as being the “New TV.” While that may be true for
some, it isn’t true for most. Rather, Internet video is now
running parallel to TV. People are watching short-form content
created by Revision 3 and College Humor alongside Lost and
24. It’s more important now than ever to have an integrated
campaign that lives on multiple platforms.
18
A medium like TV will never die – it will simply evolve. More
and more users might be sharing screen time with other devices,
but even still they are consuming video content. Because video
is an asset that can easily be repurposed for multiple platforms,
there’s an added benefit to creating really compelling TV spots.
Take the spots that Pepsi ran during the Super Bowl, for
example, which directed users to partake in a larger site
experience and to discover more content on YouTube. Or have
a look at the recent Honda spot, Let It Shine, which was
originally shot for TV, but has been repurposed for the web and
lives on Vimeo as part of an Internet video experience with an
interesting new spin on the page-takeover.‡ Great TV can live
anywhere, but making the same spot great on the web or mobile
phone takes a little extra thinking, and a more strategic
understanding of how consumers interact with their screens.
19
Before the invention of things like RSS and Adobe AIR, people were forced
to consume information by venturing out into meatspace and “purchasing” a
loose bundle of papers known as the newspaper. In the picture above, you
see a street vendor trying to peddle his newspapers. These newspapers often
contained advertising. Some were even printed in multiple colors.
20
N o. 5
Trends: The Desktop Strikes Back
The savior of print advertising may well be... the desktop. Yes,
the desktop. Newspapers and magazines have had a hard time
monetizing their content on the web. The problem is simple:
Now that the web is ubiquitous (and mostly free), far fewer
people feel compelled to buy newspapers. In order to stay
relevant in the face of this shift, publications like The New York
Times have gone online. At first, they charged for premium
subscriptions, but few people paid for their services. So few, in
fact, that they dropped them. Instead, the costs are now paid for
by filling their pages so full of ads that they become hard to
read, as the actual articles get pushed further and further into
smaller and smaller columns.
But that may well change in the not too distant future. People
may finally start buying digital copies of newspapers and other
print applications, thanks to Adobe AIR.
21
Applications like the Times Reader are paving the way for a
new kind of desktop experience.* For a nominal fee ($3.45/wk),
you can have what is, essentially, the entire print publication
pushed out to your desktop client. There’s a free version too,
although your access is limited to front page article content. It’s
all rendered beautifully, and with minimal obtrusive advertising.
They’ve created a new way to deliver material on the web. It’s
not an RSS feed, it’s not a website, and it’s not an expensive
premium service. It’s something entirely new.
And the The New York Times Company hasn’t stopped there.
They’ve become keen on the idea of creating applications that
will help them learn more about the kinds of information
people share. They have created an application called ShifD,
which lets people share notes and other location based
information through an Adobe AIR application that sits on the
desktop.†
22
Why the desktop?
23
Before augmented reality, there was virtual reality. In 1995, Nintendo
released a portable video game console called “Virtual Boy,” which allowed
users to experience video games in a whole new way – by creating
irreversible damage to one’s retinas. The user would look into the goggles,
and the unit would display a world of red, 3D wireframes.
24
N o. 6
Technology: Reality Is For Noobs
Augmented reality (or AR) has been around for a while now, but
it has mostly been a gimmick. AR lets you use the webcam on
your computer to create virtual 3D objects you can manipulate
within the video. How? The camera looks for a specific barcode
or marker on a piece of paper, and then maps a 3D object to
that space, which you can interact with and move around. Car
manufacturers have adopted this technology as a way to let
people play with a 3D model of their cars. BMW took it a step
further and created an application for their new Z4 Roadster
that would let a car drive off of the paper and onto your desk.
You can see a video of this in action on YouTube, or try it out
yourself.*† As cool as this is, up until now it has provided no real
utility to the consumer outside of an “Oh, wow” moment. And
25
while that may have been the point thus far, AR has finally
turned a corner and headed down a useful street.
26
2. Overlay information from anywhere onto the real
world landscape.
Only now, with handhelds like the Palm Pre and HTC G1, we
have the processing power to make these sorts of experiences
possible on a mobile platform; and that’s really why it’s making
the transition from expensive eye candy toys to useful
applications that people really want to interact with. It’s just a
matter of time until the science fiction behind films like Minority
Report becomes a standard advertising tool. How long until you
can walk past a bus stop advertisement and see a 3D render of
yourself wearing a new pair of Levi’s jeans? Probably not that
long.
27
In the picture above, a young woman is seen using an early beta version of
Twitter. Early versions of Twitter did not support geolocation and only
supported up to 139 characters of text. All tweets had to be saved locally –
on paper. In order to search for hashtags, users would have to manually
rearrange thousands of pieces of paper by hand.
28
N o. 7
Realtime: Riding the Wave
29
engine, code-named Caffeine, which is designed to adapt to this
new trend.*
And Google isn’t stopping with their new search engine. Google
is paving the way for an entirely new communication platform –
Google Wave, which will allow people to collaborate, search,
and communicate in real time with hundreds of other users. If
you want to get a taste of what this new enviroment might be
like, just have a look at the existing Google Docs/Spreadsheets
application. You can have a dozen different people compose a
document or spreadsheet at the same time. There’s no need to
save a file, email it, revise, iterate the file name, send it back, ad
infinitum. Just edit the file once, and everyone sees what’s
happened. Now imagine that platform, only with audio, video,
real-time instant messaging, and instant language translation...
for everything.
2009, (http://bit.ly/TxAN7)
30
are. Facebook has changed its entire layout to better provide
users with a constant stream of information, although it’s not
quite real-time yet (it will be soon). Many of the mobile
applications for iPhone and Android now provide mobile social
networking functionality. If you’re using an application like
Brightkite, for example, and a friend stops at the Starbucks
across the street, you’ll know about it.
† Anil Dash – The Pushbutton Web: Realtime Becomes Real, July 2009
(http://bit.ly/4B6DsS)
31
A typical calculator used in university mathematics classes. This portable
unit, weighed in at just 27lbs. Users key in their information, and the
system prints out a response on a rolling piece of paper. This allowed users
the ability to search through their history for the first time, simply by
winding back the roll.
32
N o. 8
Data: Marketing by Numbers
Since September 12, 1998, Alex van Es’ toilet has been flushed
52,428 times, and the average flush lasts 1.34 seconds. He’s
received 42,082 letters in the past nine years. And, just in case
you were wondering, the average time his refrigerator door is
open is 31.12 seconds.
I know this because back when people were still using Netscape,
Alex set up his house with a bunch of RFID monitors and
webcams, which automatically published the data to his
website.* People started paying attention to the data he
published, doing things like correlating the items that were
being thrown in the trash can to his frequency of toilet flushing.
* Icepick – http://www.icepick.com
33
What was once an oddity is now an important cultural trend
and compelling online marketing strategy – the socialization of
personal data.
34
Personality and style quizzes are a staple of magazines. Now
combine that with real time polling data on the Internet, and
we not only learn something about ourselves, we importantly
understand how we stack up against everyone else. And as The
New York Times notes, “For students of personal informatics, the
practice is liberating because it shows that our lives aren’t
random, and are more orderly than some might expect.”‡
These data streams are exactly the kind of thing that are fun
and easy to share on social networks. Brands that can co-create
these streams with their consumers will enjoy the benefits of an
amplified presences on these networks. And as this capability
becomes more frequently built into products – and built into the
marketing of those products – the information will cease to be
seen as a novelty and be perceived as a necessity.
‡ The New York Times – The New Examined Life, December 6, 2008
35
475 Brannan Street, Suite 420
San Francisco, CA 94107
http://freestyleinteractive.com
415.541.2710
36