Nandakumar, the product manager at P&G, wanted to increase market share for Tide detergent, which had plateaued at 11%. He developed a jasmine-scented version and wanted to test trial rates. His team proposed four ideas for sampling strategies: 1) home sales of 100g trial packs for Rs. 10 each, targeting 20 lakh sales; 2) free 100g packs from large stores, targeting 20 lakh packs over 4000 demo days; 3) free 100g packs from all retailers with any purchase, paying retailers Rs. 5 per pack; 4) attaching 100g packs to newspapers, paying publications and agents Rs. 7 per pack plus Rs. 80 lakh in advertising
Nandakumar, the product manager at P&G, wanted to increase market share for Tide detergent, which had plateaued at 11%. He developed a jasmine-scented version and wanted to test trial rates. His team proposed four ideas for sampling strategies: 1) home sales of 100g trial packs for Rs. 10 each, targeting 20 lakh sales; 2) free 100g packs from large stores, targeting 20 lakh packs over 4000 demo days; 3) free 100g packs from all retailers with any purchase, paying retailers Rs. 5 per pack; 4) attaching 100g packs to newspapers, paying publications and agents Rs. 7 per pack plus Rs. 80 lakh in advertising
Nandakumar, the product manager at P&G, wanted to increase market share for Tide detergent, which had plateaued at 11%. He developed a jasmine-scented version and wanted to test trial rates. His team proposed four ideas for sampling strategies: 1) home sales of 100g trial packs for Rs. 10 each, targeting 20 lakh sales; 2) free 100g packs from large stores, targeting 20 lakh packs over 4000 demo days; 3) free 100g packs from all retailers with any purchase, paying retailers Rs. 5 per pack; 4) attaching 100g packs to newspapers, paying publications and agents Rs. 7 per pack plus Rs. 80 lakh in advertising
Nandakumar was the product manager at P&G when Tide market share had plateaued at about 11%. Tide was number 4 in the pecking order after Surf, Wheel and Henko in the mid and premium washing powder category The dilemma was to find the right balance between advertising and sales promotion. Nanda and his team had come up with a jasmine fragrance incorporation in the product and wanted to take a fresh look at total spends Product trial in blind tests indicated that Jasmine was a winning idea and P&G had protected the product idea and the imminent launch from the prying eyes of competition Nanda felt that they had to make the surprise count and win high trial rates in the market. Nanda felt that while a mix of advertising and promotion will be rolled out, they had to somehow collapse the cycle of Awareness, reflection, preference and trial and get high trials achieved. Trial is the clincher with a winning idea Nanda’s team has come up with the following ideas. Please evaluate and recommend which one you would adopt Idea-1: Create trial packs of 100g----to enable 6 bucket wash trials by an average household. Sell the trial packs thru a home to home campaign at Rs.10 per sachet. (500g pack price is Rs.150 and hence the sample pack price is a winner). Plan for 20 lakh trial pack sales. Expected productivity is 40% .The agency will charge Rs.1 per call. In each region one agency is available and each agency can make the 5 lakh calls over 90 days. The VC per 100 g of product is Rs.10 including taxes – even when product is issued free the company had to declare/list the cost price and pay taxes. Idea-2: Create a 100 g trial pack and give it free from large format retail shops. Plan for 20 lakh trial pack sales. From each store we can target 500 trial pack distribution per day. The store will charge a daily rental of Rs.1000 for the activity and we need to spend Rs.300 per promoter. For 20 lakh trial packs 4000 demo days were required. They have planned to enlist 50 stores. Idea-3: Create a 100 g trial pack and ask all retailers to give it free with any washing powder the customer bought. Give retailer Rs.5 as service charge per pack. The distribution can be completed in about 10 days. Idea-4: Attach the 100g trial pack with a newspaper and distribute. Give the publication and agent Rs.7 as service charge. In addition the newspapers demand an advertising to be released on the day the free pack is distributed and this would cost Rs.80 lakhs in the aggregate Please evaluate the pros and cons of each idea? Please come up with a fifth idea that’s better the first 4. Please come up with an execution design to improve on first 4 ideas in terms of impact/outcome Evaluation parameters 1) Cost 2) Time 3) Impact on channel 4) Impact on customer 5) Time required to make an impact 6) Possible wastage—how to control 7) How can the scheme design be improved 8)