Flash Player Help /

Uninstall Flash Player | Windows

Adobe Community Help
Search en_US en_US

Products Affected

Flash Player

Give feedback

How are we doing?

1
Hated it

3
It was ok

5
Loved it

These instructions are for Windows. If you use a Mac, see Uninstall Flash Player | Mac. To the top

Flash Player information

If Flash Player is installed on your computer, the following box displays the version of Flash Player and your operating system. If Flash Player is not installed, an error message appears. To the top

Issue
Flash Player installation was not successful. To the top

Solution
1. Download the uninstaller for Flash Player. 2. Exit all browsers and other programs that use Flash. 3. Run the uninstaller. 4. Verify that uninstallation is complete. 1. Download the uninstaller for Flash Player The Flash Player uninstaller executes on both 64-bit and 32-bit version of the Windows operating systems. uninstaller (794 KB) Save the file in a location where you can find it easily after you restart your computer. For example, save it on your Windows desktop. Note: To uninstall Flash Player beta, use the corresponding Flash Player beta uninstaller available in Adobe Labs. 2. Exit all browsers and other programs that use Flash The uninstaller does not work if any programs that use Flash are running on your computer.

Look at the taskbar. If the taskbar contains program icons for a browser or for a game that uses Flash, right-click each icon and choose Close. This example shows a browser in the taskbar:

Look at the icons in the system tray for programs that run in the background. Examples include AOL Instant Messenger, Yahoo! Messenger, and games that use Flash (any file with a name that ends in .swf). If you see such an icon, right-click the icon and click Exit, as shown in this example:

3. Run the uninstaller 1. Double-click the icon of the uninstaller that downloaded to your computer. 2. Follow the prompts. If you see the message "Do you want to allow the following program to make changes to this computer?," click Yes. 3. Delete Flash Player files and folders. a. Choose Start > Run. b. Copy and paste the following and click OK. C:\Windows\system32\Macromed\ Flash

c. Delete all the files in this folder. d. Follow step 1 to step 3 for the following: C:\Windows\SysWOW32\Macrom ed\Flash %appdata%\Adobe\Flash Player %appdata%\Macromedia\Flash Player Note:

Beginning with Flash Player 11.5, uninstalling the Flash Player resets the AutoUpdateDisable and SilentAutoUpdateEnable settings in mms.cfg to their default values, which are:

AutoUpdateDisable=0 SilentAutoUpdateEnable=0 If you are running the Flash Player uninstaller as part of your deployment process, redeploy any custom changes that you have made to either AutoUpdateDisable or SilentAutoUpdateEnable.

4. Verify that uninstallation is complete 1. Restart your computer. 2. Open your browser and check the status of Flash Player.

Related content Installation problems | Flash Player | Windows Installation issues when switching between release and debugger versions during development and testing Keywords: uninstaller; testing; plug-in; plugin; Flash Player; detection; tn_14157
Twitter and Facebook posts are not covered under the terms of Creative Commons. Legal Notices | Online Privacy Policy