LearnEnglishProfessionals

EMOTIONALINTELLIGENCEAUDIOSCRIPT

ListentoanextractfromalecturebyaProfessorataBusinessSchool.
Optionalexercise ListenanddecidewhetherthesestatementsareTrueorFalse:(Answersbelow) 1. 2. 3. 4. 5. 6. 7. 8. ItsbettertosayImunhappythanthissituationisgettingonmynerves. Thoughtsandfeelingsarenotthesamethingandweexpressthemdifferently. Ifwefeelangrybecauseofsomebodysbehaviourweshouldsayyouaremakingmeangry. Weshouldalwaysthinkabouthowotherpeoplemightfeel. Ourownfeelingsshouldbemoreimportantthanthefeelingsofothers. Itisimportanttothinkinapositiveway. Weshouldnotconcernourselveswithmakingotherpeoplefeelbetter. Ifpeopledonttakeyouseriously,trytalkingtothemandtrytomakethemunderstandyourfeelings.

Nowletstakealookatsomewaysinwhichwecanincreasethelevelsofourownemotionalintelligencesothat employerswillbefightingoverus! [laughter] Thefirststepistolabelourownfeelingsratherthanlabellingsituationsorotherpeople. Weshouldsaythings likeIfeelangryinsteadofthisisaridiculoussituation. Secondly,itisveryimportanttoknowthedifferencebetweenathoughtandafeeling.Intermsoflanguagewe expressthoughtsbysayingIfeellikeorIfeelas ifbutforfeelingswesayIfeelandthenafeelingword,an adjectivehappy,angry,frustrated. Nextandthisisacrucialpointweshouldtakemoreresponsibilityforourfeelings.Insteadofsayingyouare makingmejealousweoughttosayIfeeljealous. Afterthisweneedtolearnhowtouseourfeelingstohelpusmakedecisions.AskyourselvesHowwillIfeelifI dothis?orHowwillIfeelifIdont? Anotherimportantissuehereisrespect.Wehavetorespectthefeelingsofothers.Weshouldaskourselves questionslikeHowwillthispersonfeelifIdothis? Andofcourseitisntenoughtojustrespectthefeelingsofothers.Wehavetoshowothersthatwecare.Wedo thisthroughempathyandunderstanding.Andweshouldacceptpeoplesfeelings.Theyareasjustasvalidas ourown. Thenwecometoenergy.Weneedtoturnangerintoenergyanduseittotakeactionproductiveactionthatit. Finally,aftergettingusedtounderstandingandanalysingouremotions,weshouldpractisegettingapositive valuefromthem.AskyourselvesHowdoIfeelandwhatcouldhelpmefeelbetter?anddontforgetthose aroundyouhowdoyoufeel?andwhatwouldhelpyoufeelbetter? TosumupIamgoingtoleaveyouwithtwopiecesofadvice. Dontcriticize,advise,controlorlectureothers.Justlistenwithempathyandinanonjudgementalway. Andwhataboutpeoplewhoinvalidateyou?Easyavoidthem.Andwhenitisntpossibletoavoidthem altogether,trytospendlesstimewiththemanddontletthemgettoyou. FollowthisadviceandIamsurethatyouwillsoonincreaseyourEQlevel.Youwillfeelhappierandmore positiveandhopefullythiswillruboffonthosearoundyou.

Answers 1T,2T,3F,4T,5F,6T,7F,8F

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