S.E.S COLLEGE, SREEKANDAPURAM FIRST SEMESTER M.

COM MODEL EXAMINATION, DECEMBER 2013 MANAGEMENT CONCEPTS Time: 3 Hours SECTION-A Answer any FIVE. Each carries EIGHT Marks. 1. 2. 3. 4. 5. 6. 7. 8. Explain the features of management process. Critically evaluate decision theory school of management thought. Briefly explain the various steps involved in control process. How can conflict between line and staff been resolved? State the importance of organisation structure. What are the factors affecting span of management? Explain the importance of staffing function in an organisation. What is the importance of planning? SECTION-B Answer any TWO. Each carries TWENTY marks. 9. Management is the coordination of all resources through the process of planning, organising, staffing, directing and controlling, in order to attain stated objectives. Comment. 10. Explain the principles of management as described by Fayol. 11. Explain briefly the various stages involved in decision making process. 12. Explain the barriers to effective communication. What are the essential features of an effective communication system? Max. Marks: 80

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