Professional Documents
Culture Documents
e
d
S
e
l
f
T
h
e
N
e
t
w
o
r
k
e
d
C
i
t
y
I
C
T
4
D
,
O
p
e
n
D
a
t
a
a
n
d
e
G
o
v
e
r
n
m
e
n
t
= Key impact areas
If not us, who? If not now, when?
- Czech slogan, 1989
Cosmopolitan Conversations
Faci l i tati ng Pol i ti cal Engagement and Soci al Innovati on Across Cul tures
Innovative Assignment Report:
Reflections on Purpose and Lessons Learned
My innovative assignment derived from two central convictions: Firstly, I believe
that dialogue and debate are the foundations of democracy. When we come together to
discuss important issues, we are forced to articulate ourselves in a way that makes us
more conscious of our own point-of-view as well as the points-of-view of others. This is
essential if we are going to figure out what sort of society we want to live in, and how
that society might be brought about. Secondly, the best solutions are often those that are
born out of interactions between people from radically different cultural and professional
backgrounds. In line with these core convictions, my innovative assignment was an
attempt to figure out how we might create online spaces of intercultural dialogue and
collaboration, and through those spaces reinvigorate our democracy and begin to find
new ways of confronting global challenges. To achieve this, I organized a Google
Hangout in which I invited friends from my programme to come together to brainstorm
ideas around this theme. My goal was to assemble a group of young people who were as
culturally diverse as possible.
The project actually involved organizing two hangouts. The first hangout brought
together friends from Canada who I reached out to for general feedback about the project.
I made some big mistakes in the first session and learned some important lessons: Firstly,
when you bring a group of people together they have to know what is expected of them,
and thus, the purpose of the meeting has to be clear and simple, and desired outcomes
explicitly defined. Secondly, facilitation skills are extremely important. Good ideas are
useless unless you can create spaces in which people feel comfortable to engage with
those ideas, and also share ideas of their own. Although I knew this on an intellectual
level prior to the project, the first hangout made me aware of this in concrete, practical
terms. Indeed, both hangouts were profoundly humbling. I realized that if I am going to
be effective in bringing about the changes that I think are important and necessary for
society, I will need to focus my energies around developing facilitation skills and
techniques. Another key lesson concerned the attitude and role of a group leader. I
discovered that when trying to engage a group it is far better to start with an attitude of
genuine curiosity as opposed to focusing on conveying some predefined message that
may be important to you, but irrelevant to the group. A final lesson was that if the
structure of a meeting is too rigid levels of creatively and engagement will suffer.
As a result of these lessons, I made sure I was clear about the desired outcomes of
the second session. I decided that the most important outcome was simply the generation
of as many new ideas as possible. I was also far more conscious of the facilitation style
that I brought to the discussion. Whereas I sent out a detailed outline of all the topics I
wanted to cover for the first session, in the second session I adopted a more open format
in which there was no real agenda, but rather a clearly defined theme and a set of
prompting questions related to it. I made it clear to everyone involved that the only thing
I was after were ideas and that there was no predefined way the meeting needed to
unfold. The conversation that took place included students from South Africa, the United
States, Germany, Spain, and of course, Canada.
We generated some interesting questions and ideas that I hope to develop in the
future. One core idea was that social innovation should be focused around finding
creative ways to link online communities and real-world political institutions. In addition,
there was a lot of enthusiasm about the potential to use crowd-sourcing platforms as a
means of facilitating social and political change. Perhaps ideas born out of online spaces
of intercultural dialogue could be actualized through crowd-sourced projects. These
projects could be powerful tools to challenge the complacency of traditional political
parties and manifest the will-of-the-people in tangible ways. A related point was made by
one friend in the hangout that the only way people will participate in online deliberative
forums is if the ideas that emerge from those spaces have real-world political
implications. Crowd-sourced projects could be the vehicle through which collaborative
solutions are brought to life, and therefore act as a powerful incentive to motivate online
political engagement. I am currently in conversation with friends from the hangout who
expressed an interest in developing the project further. I have also reached out to the
friends in my network who have the most experience facilitating groups, and asked for
advice and resources that might help me deepen my own facilitation skills. Ive been
particularly inspired by the Open Space Technology (OST) approach, which I hope to
incorporate somehow into future online group conversations. An unedited video of the
conversation can be found here: https://www.youtube.com/watch?v=YF61Z7FlJL8