Motivating Employees

Sepideh Samadi 3566717

Payam Haghparast 3247010
Sabah Naseer Ahmed 3254550
Huzeifa Karachiwala 3544436
MOTIVATION-The Internal
Process
Leading the behavior to satisfy needs

Need Motive Behavior Satisfaction/Dissatisfaction

PERFORMANCE = ABILITY x MOTIVATION x RESOURCES

Content Motivation theories-focus on identifying people’s

needs in order to understand what motivates them.
a. Needs Hierarchy
b. ERG theory
c. Two-factor theory
d. Manifest needs theory
Need’s Hierarchy

ht t p://ww w.yout ube.com /w at ch?v= QxdNzO

ht t p://ww w.yout ube.com /w at ch?v= oqA_oEj
ERG Theory
 Herzberg’s Two Factor
Theory

NO
SATISFACTION
SATISFACTION

NEUTRAL
McCelland’s Needs Theory
ACHIEVEMENT

POWER

AFFILIATION
Vroom’s Expectancy Theory
..in ..so that I can
order realize..
to
achiev
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 Equity Theory
 It focuses on employee perceptions as to
how fairly they think they are being
treated compared to others.
• Key elements:
• Input
• Output
• Compensation

http://www.youtube.com/watch?
v=LS0G3vMBiV0
Reactions of employees who
feel that they are being under-
rewarded.
1. They will reduce their inputs-less work,
long coffee-breaks, sick on Mondays & will
leave early on Fridays.
2. They will try to change the outputs or

rewards they receive-they will lobby the

boss for a raise, or pilfer company
equipment

3. They will distort the inequity.-will
exaggerate how hard they work so they
can complain they are not paid what they
are worth.
4. They will change the object of

comparison-they may compare themselves

to another person instead of the original
one.
5. They will leave the situation-they will

quit, transfer, or shift to another reference

group.
Useful recommendations;

a. Equity is based on perceptions.

b. Rewards should be equitable.

c. High performance should rewarded.

Myths About Employee
Motivation
 Myth #1: “ I can motivate people.”
 Myth #2: “ Money is a good motivator.”
 Myth #3: “ Fear is damn good motivator.”
 Myth #4: “I know what motivates me, so I
know what motivates my employees.”
 Myth #5: “ Increase job satisfaction
means increased job performance.”
 Myth #6: “I cant comprehend employee
motivation, it’s a science.”

Theory X And Theory Y

I WONT WORK! HURRAY!!...WORK!

THEORY X
TH EORY Y
 Sony’s Varied Training
Program’s
 Sony’s Code Of Conduct.
 Targets new employees to senior
executives.
 Sony offers approximately 200 technical
courses for their personnel.
 Helps employees to fully demonstrate their
abilities.
 Foster’s greater motivation, which
enhances Sony's dynamism.

Compensation Systems
 Sony has consistently initiated new
evaluation and compensation systems
with a forward-looking perspective.
 Work is reflected in compensation.
 This is based on the concept of
Contribution = Compensation (C = C).
 Periodic performance reviews by managers.
 Reward system that evaluates the
contributions of employees.
Diversity Is the Value Sony
Cherishes.
 Sony is strongly committed to diversity
among their employees.  
 Diversity makes it possible to respond to
constant change and innovation.
 Sony believes that a diverse workforce
culture motivates its employees.
 Accepts diverse values, characteristics, and
cultures which makes the employees feel
comfortable.
Sony Helps Motivate Other Companies
Too!
 Companies believe in incentive program’s to
influence behavior and drive sales.


 Sony provides incentives to companies in

forms of Digital Still Camera’s and Walkman
players.


 It easy to meet performance goals with

compelling programs packed with the latest
trend-setting devices.

Various Incentives Offered By
Companies
Washington Mutual, Inc.


 North America's seventh largest bank,

selected an incentive trip to the island of
Kauai in Hawaii as the incentive reward
for its top achievers.
Incentive Reward
 Employees were rewarded with a camping
trip.
 The site was alive with areas to explore: a
roadhouse game room, a coffeehouse
tent, a tattoo parlor, and a Rebel Alley
featuring a selection of midway games.
 Classic rock music played throughout the
meal. Several noted rock legends then
took the stage for a private concert for
the cheering, dancing crowd.
Pick-n-Pay
A South African supermarket chain with
265 stores, opted to rebuild its corporate
image, emphasizing on respect, dignity, and
freedom for all individuals. Entitled "Dare to
Dream," the incentive program would reward
employees who provided excellent service.
Current Motivational Issues
 For many people, a lack of reward?
 Why do something for nothing? People want

something in return and think they deserve

something for whatever they do. Laziness is
a problem with motivation. It may be easier
to not do something than to do it.


http://www.youtube.com/watch?
v=dGiQ0ASC_wg&feature=related
What Employees Want
MAINTANERS
MOTIVATERS

 Maintainers
 WORKING CONDITIONS
 COMPANY POLICIES
 JOB SECURITY
 PAY AND BENEFITS
 RELATIONSHIP WITH COWORKERS
 SUPERVISION

What Motivates Employee To
Stay
 Great Motivators
 • Full appreciation for job well done.
 • Be part of decisions.
 • Open communications.
 • Interesting & meaningful work.
 • Good relationships at work.

Appreciate The Employee
• Stress the positives.
• Say “Thank You!”

• Praise workers for going the extra mile

• Reward Employees – “You get what

you reward” (B Nelson).

• Train-Train-Train.


Include In Decisions
• Ask how you can use more of their
talents.

• Ask what they would change

• Ask for their ideas and how you can

put the ideas into action.


COMMUNICATE
Communicate
• Tell them exactly what you want – Then let
them do it!

• How can I help you succeed?

• Discuss organization and individual goals –

Ask about their goals.

• Share information – Let them know what is

happening.

• Refuse to gossip.


Meaningful Work
• 75% of employees think they have a
direct impact on organization’s

success.

• Tell them how their job is important.


Good Relationships At Work
• Get to know your employees.
• Be sure everyone shares information.

• Apply the same standards to everyone.

• Continually stress equal, fair treatment for

all.

• Celebrate! – Have fun!


GOOD RELATIONSHIP AT
WORK
More Motivational
Techniques
• PERSONALLY congratulate employees for a
job well done.
• Write personal notes about good

performance.
• Send Birthday and holiday cards.

• Use performance as basis for promotion.

• Celebrate successes with them.


Rewards
• Monetary – raise/bonus (merit/one-time
merit)
• Administrative time off

• Office party/brunch/luncheon

• Certificates/mementos

• Training opportunities


AND…Don’t Forget
• Mentor employees.
• Coach employees.

• Discuss performance throughout the

year.


Reference List
 http://www.sony.net/SonyInfo/Environment/employees/human/in
(Accessed On 22nd March 2009)
 http://digitalcontentproducer.com/mag/avinstall_motivating_emp
(Accessed On 25th March 2009)
 http://www.pickthebrain.com/blog/21-proven-motivation-tactics/
(Accessed On 26th March 2009)
 http://chiron.valdosta.edu/whuitt/col/motivation/motivate.html
(Accessed On 26th March 2009)
 http://www.youtube.com/watch?
v=dGiQ0ASC_wg&feature=related (Accessed On 26th
March 2009)
 http://changingminds.org/explanations/theories/equity_theory.ht
(Accessed On 26th March 2009)
 http://choo.fis.utoronto.ca/FIS/Courses/LIS1230/LIS1230sharma/
(Accessed On 27th March 2009)

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