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Hugh M. Culbertson Chapter Ohio University PRSSA Winter 2010 Edition
T
but there can be personally know what the competition Important terms
he definition of “public satisfying ethical and moral is doing, what the world
relations” is open- dimensions in choosing to become expects, and what Cause-related marketing:
ended, meaning that a professional in this particular people are saying. As A for profit organization joins
PR practitioners are responsible field. Our generation has the the sustainability or CSR with a nonprofit and forms a
for creating and defining the opportunity to change the way officer, the question to ask mutual relationship to advocate
roles they fill in relation to their that corporations are negatively yourself is, are we doing for certain social and charitable
“job description.” Communicating affecting the world we live in today, things that fit well with the causes
with all of your publics requires socially and environmentally. world today? Philanthropy:
understanding everything about Good public relations practice CSR has been A tax-deductible monetary
the company you represent and requires ensuring your company around for more than 30 donation toward a charitable
crafting specific messages that are is doing the right thing. It is years, but recently there organization
not only accurate, but also appeal easier to promote a company has been an escalated need
to certain audiences. The goal of that practices social responsibility for it because of corporate Greenwashing:
public relations practitioners is to and is accountable for all actions misdeeds and missteps. When a company appears to
generate interest in a particular across the board. There is now an increased be environmentally conscious
subject, motivate others to take Professor Bojinka Bishop demand for transparency through marketing campaigns
action and satisfy all stakeholders. is currently teaching JOUR 492, in the business world. but in reality does not practice
To outsiders, “public relations” a journalism elective Corporate As for PR students, actual sustainable business
is often regarded as companies Social Responsibility (CSR) course there are opportunities in operations
taking surface actions solely to this quarter. She remarks that the sustainability and social
boost their public image, and has class aims to encourage students responsibility departments Sustainability:
the reputation of using spin. This to become educated and informed beyond philanthropy and Our ability to meet the
causes accusations of being face strategic thinkers. Professor cause marketing, perhaps needs of the present without
work, or “just PR” for the company. Bishop believes that, “today, beyond CSR reporting. compromising the needs of the
As a future professional there is an increased need for Today, the reputation of future
and practitioner, you will have transparency because of increased a company influences Transparency:
to understand all aspects of the communication technology buying behavior. We’re Being able to see and understand
company you represent and – employees and activists and seeing that with Toyota all aspects of a company
communicate for. In this day and journalists blog, tweet, and post right now in a significant and business operations and
age, practicing corporate social everything on YouTube.” Not way. Companies are forced procedures
responsibility has become one of everything is behind closed doors to assume accountability
those important aspects of public anymore. CSR forces companies for all actions. People
relations. A company is not just to step up to the plate and be have the opportunity to pick and and involvement that goes
selling its product; companies have responsible for their actions. choose brands, and are now taking behind the decision-making
become brands and lifestyles, and According to Professor company policies and operations processes and the strategic
the product involves all of their Bishop, in order to represent a into account. preparation. We as PR people,
actions, from start to finish. company well, you must know the Public relations should aspire to be moral and
It is easy to get caught up in current social norms. From a public professionals perform the ethical leaders in the business
role of a communications world, and step up to the role
facilitator, strategic planner, of counseling companies in
Inside this edition journalist and now, ethical socially responsible actions.
advisor. Public relations While CSR might seem like
True Life: “I’m a JSchool kid!”___________________ 3 practitioners are important a trend now, it is turning into
Members attend National Conference ____________ 3 because they are often the common practice with the
Internship spotlight ___________________________ 4 direct consultants to top influence of public relations
FTC regulates social media ____________________ 5 management and give expert agents, and it is important for
Putting together a portfolio _____________________ 6 advice for organizational us to be prepared.
Nail interviews without saying a word _____________ 7 reputation and image. -Special thanks to Bojinka
ImPRessions spotlight ________________________ 8 What many outsiders do Bishop for article contributions
not see is the planning and course lecture material
PRSuccess Winter 2010 Page 3
“
the traditional presentation that how I approach future blogger
forms of As PR professionals we’re already the FTC has a meet- ups, product review pitches
marketing low likelihood of and relationships with third parties,
are beginning bound by the Code of Ethics to... monitoring all blogs but it won’t stop me from continuing
to dry up. PR for compliance to incorporate social media tools
ensure ‘open communication to help
”
professionals are or placing and sponsorships into public
taking advantage foster informed decision making’ $11,000 fines relations campaigns and media
of the Internet, on independent relations strategies.”
and the Federal -Karen Bailey, Senior Account bloggers for The Internet serves as a broad
Trade Commission
has noticed. In
Specialist at Falgrine Mortine brands, agencies, and oversights. Further, only horizon in which the PR industry will
prosper regardless of FTC guides
response to the way new media is marketers are not like traditional bloggers with patterns of deception or other restrictions. The Federal
changing the game of promotion, marketers. In fact, it can be nearly are likely to be strictly scrutinized by Trade Commission’s heightened
the FTC has reformed the guidelines impossible to distinguish an the FTC. guidelines on endorsements and
governing the use of endorsements endorser from a hobbyist in blog It is hard to determine what testimonials in advertising will not
and testimonials in advertising. world. This distinction is perhaps the FTC’s new guidelines really necessarily change the public
The Federal Trade the most controversial point of the mean for the public relations relations industry, yet the guides
Commission has revised its new guidelines. industry. In fact, only time will tell will undoubtedly keep the industry
30-year-old guidelines because “While the guides discuss what implications the revision will honest.
traditional media standards hold ‘free products’ and an exchange of truly have on
no avail in the remarkable world of money, the conditions that establish communication
the web. The 81 page document an advertiser/endorser relationship s p e c i a l i s t s . The Do’s and Don’ts of Disclosure
detailing the new guides may seem are not spelled out otherwise Fortunately, the
overwhelming and complicated, yet empirically in the pronouncement. same code of Do tell about any free products or
the main message of the reformation While common sense might ethics that the payments you receive for blog work.
is simple – disclosure. Bloggers conclude that a ‘media rate’ or FTC hopes to
and other media users must ‘ham sandwich’ establishing an instill in web Don’t gush about the extraordinary
disclose any material connection advertiser/endorser relationship users with the results you witnessed after using a
they have to a good or service; is frivolous/ludicrous, I believe a new parameters product, unless you are also willing
product reviewers must disclose the conservative legal opinion could is already set to share the typical results using
“typical” results of the product they conclude the contrary,” said Dave forth for PR that product yields.
are reviewing; firms must disclose Herbst, Print Managing Editor for professionals via
any relationship they have to Disney Destinations/Walt Disney the PRSA ethics Do brag about new products your
research cited in an advertisement; World Resort, in a personal code. place of employment is releasing;
and celebrities must disclose any statement. “As PR don’t forget to make it explicitly clear
link they have to a company if they Civilians, celebrities and p r o f e s s i o n a l s that you work for that company.
endorse that company’s product on businesses alike are now required and members
a social networking site. This tell-all to disclose any and all information of PRSA, we’re Don’t discriminate: tweets, status
policy is a direct result of the way of connectivity to a product or already bound updates, and blog posts are all the
the web is emerging as a powerful client due to the Federal Trade by the Code of same in the eyes of the FTC.
tool for producer-consumer Commission’s heightened social Ethics to ‘reveal
communication; the Federal Trade media standards. This may seem the sponsors Do listen to your gut; if it feels
Commission wants to ensure this daunting, but it is disputable as to for causes wrong, then it probably is. When in
communication is as fair and decent whether or not the “blog police” will and interests doubt, disclose!
as possible. truly patrol the web with a harsh r e p r e s e n t e d ’
PRSuccess Winter 2010 Page 6
“San Diego” Continued met and the experiences they learned. However, “True Life” continued
they took more home with them than what they
such as Trahan and Culp spoke at the arrived with between the stacks of business conscious of your achievements while
conference’s professional development cards, lessons learned and numerous pages of keeping a lid on how awesome your paid
sessions. Overa span of five days, there notes. internship with Jesus was is of the utmost
were more than fifty professionals, eight “It’s one thing to be among students here importance. No one likes to feel inferior to
chapter development sessions, twenty- at OU and Central Ohio, but to be among the best his or her classmates, and maintaining a
eight professional development sessions, students in the nation puts PRSSA in a bigger comfortable atmosphere within the JSchool
two student workshops and two general perspective,” Huelsman admitted. “There are is dire if we are all going to get out of here
sessions with PRSA. The events ranged more than 300 chapters and 10,000 members in alive.
from healthcare to agency and sports to crisis PRSSA.” So remember this quick formula the
management public relations. From PRSSA and PRSA Sessions to next time you feel the urge to regale your
“For me, the entertainment sessions new friendships and stronger bonds within their “JClass” with the sparkling recommendation
were my favorite,” said Myers. “I learned that chapter, the students who traveled to San Diego Oprah wrote for you after you assisted in the
when you are in entertainment PR, it’s not soaked up more than just the sun. Next year, OU production of her show or the great portfolio
just your career; it’s your life.” students instead have about a six-hour car ride piece you obtained from your work with the
After the conference ended, Myers and to the east coast—the 2010 National Conference UN’s newsletter:
Huelsman both admitted they did not want to will be held in the capital of the U.S., Washington, Arrogance + audacity = annoying, but
leave the 80-degree weather, the people they D.C. conviction + confidence = character.
PRSuccess Winter 2010 Page 7
2010 - 2
sits, each holding a clipboard with your resumé very strong message: you are lying.
attached. You smile, trying not to appear nearly Concentrating on the “unheard” can also
as nervous as you really are, and politely help detect a lie. Not only will tone changes reveal
introduce yourself. that a fib is being told, but sudden changes and
Little do you know, they’ve already made
up their minds about you.
silences in sentences are also giveaways. When
you are telling the truth, you are more likely to
executive board:
According to Marc Salem, one of the speak in a steady pace, but when you start
world’s foremost authorities on non-verbal fabricating a story or event, you’re more prone to President:
communication, 55 percent of the way you sound fragmented and rushed. Kelsey Spellman
communicate with others is through body Last but not least, the translation of your Vice President
language. Your hand placement and posture can words can ultimately expose your fabrications. In
send very strong signals to your interviewer. Your any meeting for any job, the interviewer will look Heather Farr
body display is also very important. Interviewers back at his or her notes and re-read what the CEO of ImPRessions:
pay attention to where your head placement interviewee said. If there are any inconsistencies Devin Hughes
is, how you’re leaning and how you cross your at all, your secret will be discovered.
legs. According to Salem, your facial expression, So, tell the truth in your interview. Try to Assistant Director of ImPRessions
posture, and gestures have 48 percent more of pay attention to your body gestures. Don’t put Nicole Bersani
an impact on others than what you actually say. your hands on your hips, twist your ring, or tap
But back to your interview. You begin to your fingers. Focus on keeping your hands VP of Finance
answer some basic questions about yourself; away from your face and hair during the entire Andrea Harless
where you’re from, where you went to school and interview. Playing with your earrings or your hair
what you ultimately want to do in life. But choose is not only distracting, but it’s unprofessional. VP of Member Relations
your words carefully. This could be the turning Concentrate on keeping your head Molly Essell
point of the interview. held high. Interviewers are always looking for
In Salem’s book, “The Six Keys to Unlock someone with confidence, and even if you don’t VP of Internal Relations
and Empower Your Mind: Spot Liars & Cheats, feel confident during the interview, holding your Annie White
Negotiate Any Deal to Your Advantage, Win at head up portrays self-assurance.
the Office, Influence Friends, & Much More,” When you are asked a question, first and VP of External Relations
he warns about lying, especially in interviews. foremost, tell the truth. As Salem proved, you can Bethany Scott
Salem states that people can read and detect lies get caught very easily. Make sure you look at the
through three basic mind tool areas: attention, person asking the question when you answer. VP of Public Relations
concentration and translation. Also, never shrug your shoulders. Salem points Grace Naugle
Salem has proven that people can identify out that shrugging sends a signal of weakness.
the difference between the truth and a lie If you take note of Salem’s non-verbal tips, VP of Social Affairs
through facial expression, body language and you should ace any interview. Just remember, Maddie Stevens
gestures. If you are telling a lie, you’re more keep your head held high, don’t lean or slouch
likely to subconsciously divert your eyes from and above all, tell the truth.