Professional Documents
Culture Documents
ENGAGEMENT????
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Employee
Engagement
Customer
Loyalty
Profitability
Aspects of Employee Engagement
Activel
Not
Engag y
Engag
ed Diseng
ed
aged
Factors Leading
to Employee
Engagement
Fundamental
Beliefs
of
Employee Engagement
Fundamental
Beliefs
Fundamental
Beliefs
1
Engagement is the primary enabler of
successful execution of any business
strategy
Fundamental
Beliefs
2
Engagement is not a short-term initiative
Fundamental
Beliefs
3
Engagement must be driven from the top
Fundamental
Beliefs
4
One of the best ways to have highly
engaged employees is to hire them
Fundamental
Beliefs
5
Engagement is all about fit
Fundamental
Beliefs
6
No one impacts the state of engagement
more than an employee’s immediate
leader
Fundamental
Beliefs
7
Measuring engagement and
demonstrating its business impact is
crucial, but it’s only a small part of
winning the battle
Fundamental
Beliefs
8
Engagement means reaching the heart
i ng
s u r
e a
M
Employee Engagement
Taking action
to improve
Identify the employee
problem engagement
areas by acting
Measure
current level upon the
of employee problem
engagement areas
Listen
si ng
r ea
Inc
y e e
plo e nt
Em agem
Eng
Focus On
The 10 C’s of Employee
Engagement
Connect Contribute
Career Control
Clarity Collaborate
Convey Credibility
Congratulate Confidence
BW-HR Anexi Blessing White
Employee Engagement Survey 2008
A Global Perspective
Engagement by Gender
What Do They Want?
What Influences
Employee Contribution?
What was Done by
Some Companies…
Cases
•Goal : Align its HR strategy with the
companywide strategy to improve business
through increased customer satisfaction
engagement ”
Global survey of employee engagement
….and some Suggestions
•Create a hiring model that ensures the selection of
those who will produce maximum effort.