Professional Documents
Culture Documents
Psychology
Find out more about psychology on formal qualifications are required, but
DAY Wednesday
this introductory taster course. a good command of written and
The City & Guilds National Vocational To complete the course, you must Customer Services and You will cover different methods of spoken English is desirable. DATE 01/10/08
DAY Thursday
Qualification in Distribution, complete three mandatory units: Organisational Effectiveness. investigation, various perspectives,
TIME 1830-2100
Warehousing and Storage DATE 02/10/08 including social and abnormal
Operations is specifically designed • Contribute to Keeping the There are no formal entry psychology, and an introduction to WEEKS 12
TIME 0900-1245
for those working in the industry who Workplace Secure requirements to take this course; the work of some psychologists. No
FEE £150
want to be able to demonstrate their • Work Effectively in Own however, as you are assessed on the WEEKS 30
capability and the technological Organisation job, you will need to be working in a DISCOUNTED N/A
expertise to excel in their job. NVQs • Contribute to Maintaining a Safe relevant industry. FEE £450 FEE
are nationally recognised and Healthy Workplace. DISCOUNTED N/A
qualifications which are assessed in
CODE 23743 E08MA
FEE
Logistics
the workplace; you gain an NVQ by You will also need to complete five
Security
doing your job and proving your units from a selection covering Goods CODE 23848 D18MA
abilities, rather than by taking exams Receipt, Storage and Dispatch,
or writing essays. Promoting Products to Customers,
Security
need to hold a qualification approved WEEKS 12 12 10 10 10 10
supervisory focus. They reflect the WEEKS 30
by the SIA. This qualification,
job roles of those who will take them, You will also need to complete six
FEE £450 developed jointly with BIIAB and FEE £150 £150 £150 £150 £150 £150
highlighting the skills necessary for units from a selection covering Stock
NCFE is approved by the SIA and will
the management of sophisticated Management, Customer Services DISCOUNTED N/A DISCOUNTED £65 £65 £65 £65 £65 £65
help you obtain your Licence. FEE
stock and storage distribution and Organisational Effectiveness. FEE
systems, as well as developing However, a maximum of two units
CODE 23849 D18MA The National Certificate for Door CODE 22171 E08MA 22171 D08MA 22171 E08MB 22171 D08MB 22171 E08MC 22171 D08MC
people and resource management must be completed from the
Examination
Supervisors qualification aims to give
skills. To complete the course, you Customer Services group.
Pathways
door staff the necessary skills and defuse conflict using non-aggressive that all candidates have:
competencies they need to improve techniques. Both units are assessed externally by • Good communication skills.
customer care and safety and keep The national Certificate for Door a 1 hour multiple-choice examination
abreast of changes within one of Supervisors consists of two units: paper. Both units are certificated separately.
Entry requirements
Britain’s fastest growing sectors. This • Roles and Responsibilities of Door In addition there is an overarching
Sign Language
Pathways (For students with DAY 1 day Per wk 2 days per wk 3 days per wk 4 days per wk
learning difficulties and/or
disabilities) The Pathways DATE 15/09/08 15/09/08 15/09/08 15/09/08
department offers a programme of TIME - - - -
challenged and achieve their full DISCOUNTED £30 £60 £90 £120
potential. Students are enrolled on FEE
individually tailored programmes and Develop your communication skills Develop your functional
Sign Language
DAY Tuesday DAY Monday
are supported to work towards a CODE 15040 D18MA 15040 D18MB 15040 D18MC 15040 D18MD using sign language and finger communication skills, building on
wide range of qualifications and to spelling. This course is ideal for both DATE 30/09/08 what you learnt in Level 1. You will DATE 29/09/08
develop vocational and life skills. the hearing and hard of hearing who expand your vocabulary and become
TIME 1900-2100 TIME 1900-2100
wish to develop communication with more fluent.
Pathways has a great team of staff hearing impaired people. No formal WEEKS 25 WEEKS 25
committed to supporting students qualifications are required or prior
throughout their College career. experience needed. FEE £215 FEE £215
All the courses on this page take place at Main Campus, Kingsway, Dunstable. All the courses on this page take place at Main Campus, Kingsway, Dunstable.