Professional Documents
Culture Documents
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About Disaster Accountability Project (DAP)
The Disaster Accountability Project (DAP) is a non-profit, nonpartisan organization
committed to:
What We Do
Founded in 2007 in reaction to the bungled response to Hurricane Katrina, DAP has
demonstrated that dedicated and informed oversight can help ensure that government
agencies and nonprofit organizations live up to their life-saving obligations before,
during, and after crises.
Our History
Over the past few years, members of Congress, the news media, and emergency
management practitioners have requested and utilized the research and real-time
information collected by DAP. For a young organization, DAP has had an out-sized and
far-reaching impact (as reported by ABC News, the Associated Press, the New Orleans
Times-Picayune, and the Chronicle of Philanthropy, among others). Some of these
accomplishments include:
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Table of Contents
ABOUT DISASTER ACCOUNTABILITY PROJECT (DAP) ............................................................................... 2
WHAT WE DO ............................................................................................................................................................ 2
OUR HISTORY............................................................................................................................................................. 2
TABLE OF CONTENTS............................................................................................................................................. 3
EXECUTIVE SUMMARY.......................................................................................................................................... 4
PURPOSE ..................................................................................................................................................................... 4
SCOPE ......................................................................................................................................................................... 4
PROCESS ..................................................................................................................................................................... 5
Survey Template.................................................................................................................................................... 7
CORRESPONDENCE LOG ............................................................................................................................................. 8
Correspondence Emails........................................................................................................................................ 8
Correspondence Log............................................................................................................................................. 9
HIGHLIGHTS ............................................................................................................................................................. 16
Overall Observations.......................................................................................................................................... 16
Response Volume.......................................................................................................................................................... 16
Compliance with Survey Questions ....................................................................................................................... 17
Question Key ............................................................................................................................................................. 17
Correspondence Analysis ................................................................................................................................... 18
Transparency ...................................................................................................................................................... 19
General Trends Observed................................................................................................................................... 23
NOTES, PROVISIONS, AND CORRECTIONS ................................................................................................................. 25
ACKNOWLEDGEMENTS ............................................................................................................................................. 25
AGAPE FLIGHTS ....................................................................................................................................................... 26
AMERICAN JEWISH JOINT DISTRIBUTION COMMITTEE ............................................................................................. 28
AMERICAN REFUGEE COMMITTEE ........................................................................................................................... 30
AMERICA’S RELIEF AND DEVELOPMENT TEAM ....................................................................................................... 32
APPROPRIATE INFRASTRUCTURE DEVELOPMENT GROUP ........................................................................................ 35
CATHOLIC MEDICAL MISSION BOARD ..................................................................................................................... 37
CHILDREN’S INTERNATIONAL LIFELINE ................................................................................................................... 39
CHURCH OF THE BRETHREN DISASTER MINISTRIES ................................................................................................. 41
COMPASSION AND MERCY ASSOCIATES (CAMA SERVICES) .................................................................................. 43
COMPASSION INTERNATIONAL ................................................................................................................................. 45
ENGINEERING MINISTRIES INTERNATIONAL ............................................................................................................ 47
EPISCOPAL RELIEF & DEVELOPMENT ...................................................................................................................... 49
HELP THE CHILDREN ................................................................................................................................................ 52
INTERNATIONAL AID, INC ........................................................................................................................................ 54
INTERNATIONAL CRISIS AID..................................................................................................................................... 56
LIFEWIND INTERNATIONAL (A.K.A. MEDICAL AMBASSADORS INTERNATIONAL) ................................................... 59
OXFAM AMERICA ..................................................................................................................................................... 61
PHYSICIANS FOR PEACE ........................................................................................................................................... 64
PLANT WITH PURPOSE .............................................................................................................................................. 67
RELIEF INTERNATIONAL – HAITI .............................................................................................................................. 69
WORLD CARES CENTER ........................................................................................................................................... 71
INDEX ......................................................................................................................................................................... 74
CORRESPONDENCE ................................................................................................................................................... 74
American Red Cross ........................................................................................................................................... 74
Appropriate Infrastructure Development Group................................................................................................ 74
Mercy Corps ....................................................................................................................................................... 74
MERCY CORPS 90-DAY FACT SHEET ....................................................................................................................... 75
HEALING HANDS FOR HAITI INTERNATIONAL FOUNDATION INC.* .......................................................................... 77
3
Executive Summary
Purpose
This report seeks to:
(1) determine whether 197 nonprofit organizations that solicited donations for Haiti
disaster relief produced situation reports on their activities; and, if so
(2) how comprehensive and publicly accessible such situation reports were.
Scope
The ReliefOversight team’s scope narrowed as the production of this report progressed.
After the high-magnitude earthquake in Haiti on January 12, 2010, a team of
researchers – based primarily in the US – compiled a list of nearly 200 organizations
soliciting donations for Haiti relief. DAP conducted further research to find information
on how groups operate in Haiti. The purpose of this research was to find and assess the
availability and comprehensiveness of organizations’ regular situation reports, which
ideally should contain detailed documentation of Haiti relief work.
The ReliefOversight team logged and evaluated each situation report it found based
upon its quality and availability. Quality assessments relate directly to the ultimate goal
of bolstering standards of transparency. Availability of information, such as the policies
and day-to-day activities of relief work, signifies the openness of relief organizations.
Recognizing deficiencies in reporting, such as infrequent updating, limited information,
or long gaps between entries, allows for the creation of corrective, binding policy
recommendations that ensure that all relief groups increase transparency.
As shown in the collected data, of the near 200 organizations identified as active in Haiti
after the earthquake, only approximately ten percent responded to our survey, and of
those, a number provided incomplete answers. However, descriptive and comparative
observations concerning the behavior of these groups can be still be made by
examining the information provided by the 21 aid groups that did respond to the survey.
4
The groups that were fully responsive were:
1. Oxfam; 2. International Aid, Inc.; 3. American Refugee Committee;
4. Catholic Medical Mission Board; 5. Relief International-Haiti;
6. America’s Relief & Development Team; 7. Physicians for Peace;
9. Episcopal Relief & Development; 9. Appropriate Infrastructure
Development Group; 10. Children’s Lifeline; 11. Church of the Brethren
Ministries; 12. LifeWind International; 13. Engineering Ministries
International; 14. Plant with Purpose; 15. Compassion & Mercy
Associates; 16. International Crisis Aid; 17. Help the Children;
18. Compassion International; 19. American Jewish Joint Distribution
Committee; 20. World Cares Center; 21. Agape Flights
Although the scope of this report is limited to those groups responding to the 2010
earthquake in Haiti, the need for increased transparency in other relief settings is clear.
While the specific circumstances of each aid operation may vary, all relief organizations
should be held accountable for not only the consequences of their actions, but also for
maintaining a high level of transparency, and should therefore adopt policies that allow
the international community to monitor their activities. While it may be argued that such
public scrutiny could deter some organizations from responding as quickly to a disaster
by limiting their flexibility, this is a false dilemma. The responses to this survey suggest
that relief organizations with a genuine interest in promoting sustainable development
and providing essential needs have nothing to fear from increased transparency.
It is our hope that the methodology used to study relief groups in Haiti can be applied to
aid work worldwide. The scope of such work is only limited by aid organizations
themselves, insofar as they control the information relevant for transparency studies.
We of course recognize and would exclude from such a study those settings where aid
workers need to maintain anonymity and work in secret for fear of reprisals; such
environments would be more suitably studied in a different fashion. Furthermore, aid
organizations with very low budgets may not have the capacity to provide as frequent
updates as organizations with annual budgets above one million dollars.
Process
The ReliefOversight team of Disaster Accountability Project (DAP) is a group dedicated
to increasing transparency in the policies and practices of aid organizations. The team
sought to obtain information from relief groups responding to the high-magnitude
earthquake that shook Haiti on January 12, 2010. The first step was to reach out to
these groups and attempt to establish communication concerning their relief practices.
We then identified the relief group’s coordinator or representative of affairs in Haiti, and
sent that representative a standard survey.
Correspondence with relief organizations occurred via e-mail, the templates for which
can be found under Correspondence Log. Many organizations also posted contact
information for particular coordinators and representatives on their websites under
contact directories. Despite numerous efforts to contact some groups, a number
remained unresponsive.
5
Another difficulty encountered in soliciting responses from relief groups was the way in
which organizations limit initial contact. Many relief groups have an online form to
complete with a pre-determined set of inquiry topics. Any additional information would
have to be obtained by signing up for a newsletter or mailing list. While directly
contacting an actual representative did not itself guarantee a response, contact via
online inquiry forms further decreased the possibility of correspondence with an
organization. Filling out these forms often triggered an automated response e-mail
offering thanks for interest in the organization’s work and vague promises that a
representative would answer the inquiry soon. While some groups did actually follow
through and provide a contact, submitting online request forms mostly failed to return
the desired information.
The second round of correspondence with organizations was limited primarily to those
groups that provided contact information. This second round involved sending the actual
survey, reproduced in this report, to relief organizations. ReliefOversight typically asked
that the surveys be completed within a week of receipt.
Analysis of these surveys allowed the ReliefOversight team to examine the extent to
which relief organizations value transparency in their efforts in Haiti. The surveys also
provided a picture of the scope of relief provided by each organization. Although
organizations such as GuideStar and Charity Navigator offer much information
regarding relief groups, making public details of the actual day-to-day activities of relief
groups in Haiti is crucial to achieving greater transparency in aid.
In addition to analyzing the information contained within the survey responses, the
ReliefOversight team also created organization profiles on the ReliefOversight.org
website to publicize much of the information contained in the surveys. This in turn
enables the public to better understand the scope and purpose of a particular aid
group’s work and capacity to deliver aid. This information helps potential donors make
more informed decisions regarding how best to direct resources to have the greatest
impact. This information can also help improve coordination between groups delivering
aid on the ground. These organization profiles can be found at www.reliefoversight.org.
6
Survey Template
Below is an example of the survey that the organizations were asked to fill out:
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6. Please list any benchmarks for success in your organization's relief operations if any exist.
9. Please discuss how your organization is collaborating with other organizations in this specific relief
effort.
Correspondence Log
Correspondence Emails
In corresponding with the relief organizations, several attempts were made to identify
and contact the appropriate correspondent and/or someone working on the respective
organization’s Haiti team. First, an email was sent asking for the contact information of
such a correspondent, and then a survey request was sent to either the given contact or
a generic email address found on the organization’s website (e.g. info@example.org).
The templates of the emails sent to the organizations can be seen below.
Contact Information E-Mail Template:
Hello,
My name is (Name), and I am working with ReliefOversight.org. Could you please provide me with
the contact information for the representative of the Haiti crisis relief through your organization?
If you could please send me their title, email, phone number, or any other convenient way to reach
them it would be much appreciated.
Thank you for your time.
Sincerely,
(Name)
Intern, Disaster Accountability Project
8
Second Survey E-mail Template Draft:
Dear Mr. or Ms. ****, or Dear Haiti Relief Coordinator,
On (Date) a member of ReliefOversight.org attempted to contact (Organization Name) in regards to
your participation in a survey we are conducting in furtherance of a report on the transparency of
disaster relief operations in Haiti. We would still appreciate your response.
Please complete a short survey by (One week from send date) about your organization's activities
in Haiti so we can include the most up-to-date information about your organization's activities on
the ground. Survey Link
We hope that ReliefOversight.org will provide your organization a unique opportunity to
demonstrate its transparency and provide details about its activities on the ground. A key goal of
ReliefOversight.org is to maintain an online clearinghouse of daily or very regular Situation Reports
of all organizations soliciting donations for disaster relief efforts. Please view this as an opportunity
to showcase factual details of your organization's day-to-day activities and impact on the ground.
Please complete the following survey by (One week from send date): Survey Link
We are happy to share the final draft of the report with your organization and look forward to your
cooperation.
Thank you,
(Name)
Intern, Disaster Accountability Project
Correspondence Log
Organizations marked in bold and highlighted filled out a survey. Those without correspondence
information listed were not contacted for various reasons, such as a lack of contact information, etc.
Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
ACDI/VOCA
ACTED (Agency for Technical Cooperation and
Development)
Action Against Hunger - USA
ActionAid International
ActionAid USA 05/23/10 05/24/10
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Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
ACTS World Relief 05/31/10 06/02/10
Adventist Community Services
Adventist Development & Relief Agency
African Methodist Episcopal Church Service
and Development Agency
Agape Flights 05/30/10
Air Mobile Ministries
Air Serv International
05/28/10;
America's Development Foundation 06/22/10
American Baptist International Ministries
American Friends Service Committee
American Jewish Joint Distribution
Committee 05/21/10 05/25/10 05/28/10 06/01/10
American Jewish World Service 06/18/10 06/18/10 06/19/10 06/22/10
05/24/10; 05/28/10;
American Red Cross 05/23/10 05/26/10 06/16/10 06/16/10
05/21/10; 05/24/10;
American Refugee Committee 06/18/10 06/18/10 06/25/10
AmeriCares 06/22/10 06/22/10
05/28/10;
06/16/10;
Americas Relief Team 05/21/10 05/21/10 06/22/10 06/01/10
05/28/10;
Appropriate Infrastructure Development 06/16/10; 06/22/10;
Group 06/22/10 06/23/10
05/28/10;
06/16/10;
Architecture for Humanity 05/23/10 05/27/10 06/22/10
Assemblies of God Relief
05/28/10;
06/16/10;
Association of Baptists for World Evangelism 05/23/10 05/23/10 06/22/10
Association of Volunteers in International
Service (AVSI) US
B'nai B'rith
Baptist Child and Family Services
06/19/10;
Baptist Mid-Missions 06/18/10 06/18/10 06/22/10 06/22/10
Beyond Borders
Bright Hope International
Brother's Brother Foundation
CARE
CARITAS
Carma Foundation
05/28/10;
06/16/10;
Catholic Medical Mission Board 06/22/10 06/25/10
10
Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
05/24/10;
Catholic Relief Services 05/21/10 06/21/10
CBM-US 06/21/10 06/21/10 06/21/10
CDC Foundation
CHF International 06/23/10 06/23/10
05/28/10;
Child Family Health International 05/21/10 05/22/10 06/16/10 06/18/10
Childcare Worldwide
05/28/10;
06/16/10;
Children's Feeding Network 05/23/10 05/23/10 06/22/10
Children's Hunger Fund
05/28/10;
06/16/10;
Children's International Lifeline 05/21/10 05/21/10 06/22/10 06/22/10
Christian Relief Fund
05/28/10;
06/16/10;
Christian Veterinary Mission 05/23/10 05/24/10 06/22/10
05/28/10;
06/16/10; 06/16/10;
Church of the Brethren 05/21/10 05/21/10 06/22/10 06/23/10
Church World Service
05/28/10;
06/16/10;
CitiHope International 05/21/10 05/24/10 06/22/10 06/23/10
05/28/10;
06/16/10;
CityTeam Ministries 05/23/10 05/24/10 06/22/10
Clinton Bush Haiti Fund
Compassion Alliance
Compassion and Mercy Associates 05/21/10 05/24/10 05/28/10 06/04/10
Compassion International 05/21/10 05/21/10 05/28/10 06/01/10
Compassion Services International
Concern Worldwide
Converge Worldwide
Convoy of Hope
05/28/10;
06/16/10;
Cooperative Baptist Fellowship 05/21/10 05/22/10 06/22/10
Counterpart International
Cross International
Direct Relief International 06/19/10 06/24/10 06/25/10
Disciples of Christ 05/21/10 06/03/10
Doctors Without Borders / Medecins Sans
Frontieres
Dwa Fanm 06/19/10
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Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
06/07/10;
Engineering Ministries International 06/16/10 06/16/10
06/10/10;
06/16/10;
Episcopal Relief and Development 05/21/10 06/03/10 06/23/10 06/24/10
Evangelical Covenant Church World Relief 06/19/10 06/23/10
Evangelical Free Church of America 06/19/10
Feed My Starving Children 06/19/10 06/24/10
Feed the Children 06/19/10
05/28/10;
06/02/10;
06/11/10;
06/16/10;
First Response Team of America 06/23/10 06/10/10
Food for the Hungry
06/19/2010; 06/23/10;
Food for the Poor 06/24/10 06/24/10 06/24/10 06/24/10
Free Methodist Church
05/23/10; 05/24/10;
Freedom From Hunger 06/19/10 06/18/10 06/24/10
Friends of WFP 06/19/10
General Association of Regular Baptist
Churches International Ministries 06/19/10 06/23/10
Gifts in Kind 06/19/10 06/23/10
05/28/10;
06/16/10;
Giving Children Hope 06/23/10
06/2/10;
Global Aid Network (Gain) 05/25/10 06/07/10 06/02/10
05/28/10;
6/16/10; 06/16/10;
Global Fund for Children 05/23/10 05/26/10 06/23/10 06/24/10
Global Impact 06/19/10
Global Links 06/19/10
Global Samaritan Resources 06/19/10 06/23/10
05/28/10;
06/16/10;
06/17/10;
GlobalGiving 05/23/10 05/25/10 06/23/10 06/02/10
05/28/10;
06/16/10;
Globus Relief 05/23/10 05/24/10 06/23/10 06/16/10
Glow Ministries 06/19/10
GOAL 06/19/10 06/19/1010 06/24/10
Grameen Foundation US
Grassroots Int'l 06/19/10 06/24/10
Habitat for Humanity international 06/19/10
Haiti Children/ Mercy & Sharing 06/19/10
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Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
Haiti Foundation Against Poverty 06/19/10 06/19/1010 06/24/10
05/22/10;
Haiti Marycare 06/19/10 06/19/10 06/24/10
Haitian Health Foundation 06/19/10
Handicap International 06/19/10 06/19/1010 06/24/10
Hands on Disaster Response 06/19/10
Info available 05/28/10;
Healing Hands for Haiti 06/19/10 on website 06/24/10
Info available
Healing Hands International 06/19/10 on website 06/24/10
Heart to Heart International 06/19/10 06/18/10
05/28/10;
06/16/10;
Hearts With Hands 05/23/10 05/24/10 06/23/10
05/28/10;
05/24/10; 06/16/10;
Heifer International 05/23/10 05/25/10 06/23/10
Help the Children 05/25/10 05/26/10 06/01/10
HelpAge USA 06/19/10
Holt International Children's Services 06/19/10
Hope for Haiti 06/19/10 06/23/10
05/28/10;
06/16/10;
Hope Force International 05/23/10 05/25/10 06/23/10
05/28/10;
06/16/10;
HOPE Worldwide 05/23/10 05/24/10 06/23/10
Hospital Sisters Mission Outreach
Humanitarian International Services Group 06/19/10
IMA World Health 06/02/10
05/21/10;
iMMAP 06/18/10 05/21/10
Independent Charities of America (aka Human
Care Charities of America) 06/19/10
InterAction (The American Council for Voluntary
International Action, Inc.) 06/19/10
05/28/10;
05/21/10; 06/16/10;
International Aid 05/21/10 05/27/10 06/23/10 06/25/10
International Crisis Aid 05/23/10 05/24/10 05/28/10 06/04/10
International Disaster Emergency Service 06/19/10
International Medical Corps 06/19/10
05/28/10;
International Mission Board of the Southern 06/16/10;
Baptist Convention 06/23/10
International Orthodox Christian Charities
International Relief and Development (IRD) 06/19/10
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Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
Info available
International Relief Friendship Foundation 06/19/10 on website 06/23/10
05/28/10;
06/16/10;
International Relief Teams 06/23/10
International Rescue Committee 06/19/10
Jesuit Refugee Service USA 05/21/10 05/27/10 05/28/10 06/04/10
Kids Alive International 06/19/10
05/28/10;
05/21/10; 05/23/10; 06/16/10;
Kiwanis International Foundation 05/23/10 05/25/10 06/23/10
Life For Relief and Development 06/19/10
05/28/10;
06/02/10;
06/09/10; 05/30/10;
06/16/10; 06/10/10;
LifeWind International (Medical 06/17/10; 06/18/10;
Ambassadors International) 05/23/10 05/24/10 06/23/10 06/24/10
Lions Clubs International
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Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
15
Contact Email Survey Email
Response Response
Contact Email Received Survey Email Received
Organization Name Sent (Dates) (Dates) Sent (Dates) (Dates)
U.S. Committee for the United Nations
Population Fund 06/23/10
UJA - Federation of New York 06/23/10
UN Central Emergency Response Fund 06/23/10
UN World Food Programme 06/23/10
UNICEF
UNICEF USA 06/23/10
05/28/10;
06/16/10;
Unitarian Universalist Service Committee 05/21/10 05/24/10 06/23/10
United Church of Christ 06/23/10
United Methodist Committee on Relief 06/23/10
United Sikhs 06/23/10
United Way Worldwide 06/23/10
06/10/10;
06/16/10;
USAID 06/23/10
WaterPartners International (Water.org) 06/23/10
World Cares Center 05/28/10 06/01/10
World Concern 06/23/10
World Emergency Relief
05/28/10;
06/16/10;
World Help 05/23/10 05/24/10 06/23/10
World Hope International 06/23/10
World Neighbors
World Relief 06/23/10
World Vision 06/23/10
Yele Haiti
Highlights
Overall Observations
Response Volume
The survey was sent out to 197 relief organizations working in Haiti. Of those
organizations, 82 either gave contact information for a Haiti relief representative upon
request, or displayed the information on the their websites. Of the groups for whom we
were able to obtain contact information, 145 were sent surveys, and 21 organizations
completed said survey. However, of the organizations that filled out the survey, some
did not fill out a response for every question.
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Compliance with Survey Questions
The graph below displays the response count for each question asked in the survey.
Question Key
1.a. Organization name?
1.b. Overall annual budget?
1.c. Is your organization soliciting donations for Haiti relief?
1.d.i. Budget for Haiti relief effort?
1.d.ii. Raised?
1.d.iii. Distributed?
1.e. Organization's Twitter handles?
2.a. Number of home staff
2.b. Number of indigenous staff
2.c. Number of staff at location
2.d. Number of partner organizations
2.e. Does your organization pass money to partner organizations?
2.f. Does your organization allow donation earmarking?
2.g. Does your organization allow transparent earmarking?
3.a. Is your organization publishing publicly available situations reports detailing your specific activities on
the ground?
3.b. If A is yes, how frequent are the reports published? (daily, twice a week, weekly, every two weeks,
monthly, not at all...)
3.c. If A is yes, please provide a short description of the content of an average situation report (mostly
factual, hard numbers, very/less detailed, many appeals for donations, appeals to emotion, many quotes,
blog-like)
3.d. If A is yes, please provide the location of your organization's publicly accessible online archive of
situation reports (URL)
3.e. How many of your organization's situation reports are available in an online, publicly accessible
archive?
4. Sector(s) of services provided by your organization? (Please choose from the list and add any not
listed.)
5. Expected outcomes/goals for your organization's relief effort activities?
6. Please list any benchmarks for success in your organization's relief operations if any exist.
7. Please describe how your organization is achieving its benchmarks.
8. Please discuss any strengths/weaknesses.
9. Please discuss how your organization is collaborating with other organizations in this specific relief
effort.
17
Correspondence Analysis
During correspondence with representatives of the nonprofit organizations, the team
received a range of responses to the e-mails. 17 organizations responded to our
inquiries without directly supplying the information that we requested.
The responses fell into six main categories:
1. Requested more information about DAP/ReliefOversight or what the information gathered
would be used for.
2. Stated that the organization was unfit to complete the survey.
3. Forward the correspondence to the appropriate representative.
4. Declined participation in survey due to already reporting to a different oversight
organization.
5. Time concerns.
6. Questioned fees related to maintaining a profile on ReliefOversight.org
1. Requested More Information
American Refugee Committee International; Architecture for Humanity; Baptist
1
Mid-Missions ; Global Aid Network; iMMAP
2. Stated the Organization is Unfit For the Survey
2
Child Family Health International ; CitiHope International, Inc.; Global Fund for
3 4
Children ; Global Giving
3. FWD Correspondence to the Appropriate Representative
5
American Red Cross ; Catholic Relief Services; Globus Relief; LifeWind
International
4. Declined Participation in Survey
6 7
Jesuit Refugee Service USA ; Mercy Corps
5. Time Concerns
8 9 10
Appropriate Infrastructure Development Group ; Plan International ; Oxfam
6. Questioned Fees
ACTS World Relief
1
Baptist Mid-Missions inquired about ReliefOversight’s post verification methods, spamming, and our parent
organization, DAP.
2
Child Family Heath International indicated that they felt that the organization was unfit to complete the survey
because the group does not conduct disaster relief operations in Haiti.
3
Global Fund For Children indicated that they felt that the organization was unfit to complete the survey because the
The correspondence between ReliefOversight and American Red Cross is displayed in the index.
6
Jesuit Refugee Service USA is currently reporting to InterAction.
7
Mercy Corps is currently reporting to InterAction and Transparency International, but did provide ReliefOversight
with a 90-day fact sheet. The correspondence between ReliefOversight and Mercy Corps as well as the 90-day fact
sheet submitted by Mercy Corps are displayed in the index.
8
AIDG submitted a survey after sending a correspondence indicating concerns about not having time to complete it.
Also, in the correspondence the representative provided some information on what the group was currently working
on by providing a newsletter indicating work concerning the disaster in Guatemala. They also included a brief run
down of a financial and work related report. This correspondence is displayed in the index.
9
Plan International requested extra time to complete the survey, but did not submit a survey in the end.
10
Oxfam requested extra time to complete the survey and completed one a few days later, in time to be included in
this report.
18
Transparency
The Disaster Accountability Project’s ReliefOversight.org aims to increase the
transparency of relief organizations. In this study, the evaluation process initially
focused on locating the website of each organization, and then searching those sites for
updated situation reports. For this purpose, a situation report is defined as a document
created and maintained by an organization that details its daily or weekly activities in the
disaster zone. It includes specific and detailed information regarding the organization’s
sector of focus (e.g. health, shelter, food, etc.), active projects and the status thereof,
the number of people served, in which specific locations and on which exact dates, as
well as the status of fund dispersal.
The aggregation of survey responses support the conclusion that that the majority of
relief organizations lack transparency. As such, it is difficult to truly comprehend the
scope and efficiency of relief efforts in Haiti. This raises serious concerns about
efficiency and effectiveness given the hundreds of millions of dollars donated to relief
organizations since the earthquake .
Situation Report Availability
Very few organizations offer detailed and easily accessible situation reports. While
many organizations post newsletters or short updates on their websites, these are
neither extensive nor telling of what has actually been accomplished. Blogs are also
popular, and although some do contain useful details about activities, most are
anecdotal or emotional appeals instead of factual descriptions.
The information DAP compiled on situation report availability is presented below.
19
ACDI/VOCA American Refugee CBM-US
Committee
ACTED (Agency for CDC Foundation
Technical Cooperation AmeriCares
and Development) CHF International
Americas Relief Team
Action Against Hunger - Child Family Health
USA Appropriate International
Infrastructure
ActionAid International Development Group Childcare Worldwide
20
Cooperative Baptist Churches International Healing Hands
Fellowship Ministries International
Counterpart Gifts in Kind Heart to Heart
International International
Giving Children Hope
Cross International Hearts With Hands
Global Aid
Direct Relief Network(Gain) Heifer International
International
Global Fund for Children Help the Children
Disciples of Christ
Global Impact HelpAge USA
Doctors Without Borders
/ Medecins Sans Global Links Holt International
Frontieres Children's Services
Global Samaritan
Dwa Fanm Resources Hope for Haiti
21
International Medical MediSend International Project Hope
Corps
Meds and Food for Kids Pure Water for the
International Mission World
Board of the Southern Mennonite Central
Baptist Convention Committee Quisqueya International
Organization Freedom &
International Orthodox Mercy Corps Development
Christian Charities
Mercy Response Rapha International
International Relief and (Vineyard USA)
Development (IRD) Relief International
Mercy-USA for Aid and
International Relief Development Rescue Task Force
Friendship Foundation National Baptist Rotary Foundation of
International Relief Convention Rotary International
Teams
Nazarene Rural Haiti Project
International Rescue Compassionate
Ministries Salesian Missions
Committee
NYC Mayor's Fund to Samaritan's Purse
Jesuit Refugee Service
USA Advance New York City
Save the Children
Kids Alive International Operation Blessing
Seton Institute
International
Kiwanis International Sewa International USA
Foundation Operation Compassion
Society of St. Vincent de
Life For Relief and Operation USA
Paul USA
Development
Oxfam America
Stop Hunger Now
LifeWind International
Partners in Health
The Resource
Lions Clubs Foundation
Physicians for Peace
International
Plan International The Salvation Army
Lott Carey Baptist
Foreign Mission Plan USA U.S. Committee for the
Convention United Nations
Plant With Purpose Population Fund
Lutheran World Relief (Americans for UNFPA)
Presbyterian Disaster
MADRE Assistance UJA - Federation of New
York
Matthew 25: Ministries Project C.U.R.E.
UN Central Emergency
Medical Teams Project Concern Response Fund
International International
22
UN World Food United Sikhs World Hope
Programme International
United Way Worldwide
UNICEF World Neighbors
USAID
UNICEF USA World Relief
WaterPartners
Unitarian Universalist International (Water.org) World Vision
Service Committee
World Cares Center Yele Haiti
United Church of Christ
World Concern
United Methodist
Committee on Relief World Emergency Relief
World Help
23
Frequently Asked Questions (FAQs)
In response to correspondence with relief organizations as well as the surveys received,
the following list of FAQs was compiled:
Q) What does ReliefOversight do?
A) ReliefOversight.org is a publicly generated, data-driven initiative of the Disaster
Accountability Project to improve transparency in disaster relief operations. The
website serves as clearinghouse of fact-based situation and activity reports to
document the day-to-day on-the-ground activities of relief and aid organizations
soliciting donations from the public. It is critical that the public has access to the
most objective and reliable information on the capacity, activities, goals,
difficulties, background, size, partnerships with other relief groups,
status/presence on the ground, budget size, and prior experience.
Q) I received a survey from ReliefOversight.org but it’s past the due date, should I
still fill out the survey?
A) Yes, we would still appreciate your responses.
Q) What does “home staff” and “indigenous staff” mean on the survey?
A) Home staff defines staff members who work in an organization’s central or main
headquarters. Indigenous staff defines staff members of the organization who
come from the country or area in which the disaster occurred.
24
Notes, Provisions, and Corrections
On July 5th, 2010, Healing Hands for Haiti International Foundation Inc. submitted a
survey to ReliefOversight. Unfortunately, the survey was submitted ten days past the
deadline – June 25th – and so it could not be included in the analysis of relief work
provided in this report. Although ReliefOversight did allow organizations to submit
surveys past the deadline, this survey was received after all analysis had been
completed. In order to facilitate public access to all information gathered by
ReliefOversight, however, the survey will be displayed in the Index.
On July 6th, 2010, Food for the Hungry submitted contact information to
ReliefOversight. Unfortunately, the contact information was submitted eleven days
past the deadline and could thus not be included in the analysis of relief work
provided in this report.
Acknowledgements
Thank you to the teams of hard working Disaster Accountability Project volunteers and
interns and Crisis Camp volunteers that conducted research, collected information, and
contributed pro-bono website design and development for this report and/or the
ReliefOversight.org initiative.
Special thanks to Jocelyn Rosnick, Alok Bhatt, and Pia Engel, our Summer 2010 interns
working on ReliefOversight.org Haiti for conducting research, managing
correspondences, and compiling this report.
25
Individual Survey Responses
Agape Flights
Contact Information
Dick Armstrong
Interim Executive Director
darmstrong@agapeflights.com
Tel.: 941-488-0990
Additional Comments
Our focus is limited to our membership.
Survey:
26
ground?
27
American Jewish Joint Distribution Committee
Contact Information
William Recant
Assistant Executive Vice President
william.recant@jdcny.org
Tel.: 212.885.0839
Survey:
1. Background Information
e) Organization's Twitter
handles? NR
2. Additional Questions
d) Number of partner
organizations 6
28
g) Does your organization allow
transparent earmarking? No
4. Sector(s) of services provided by your organization? (Please choose from the list and
add any not listed.)
6. Please list any benchmarks for success in your organization's relief operations if any
exist.
29
7. Please describe how your organization is achieving its benchmarks.
Our organization is able to move very quickly. Working in partnership with both international and
local NGOs we've been able to address several outstanding needs.
9. Please discuss how your organization is collaborating with other organizations in this
specific relief effort.
JDC works with Prodev in 10 temporary camps, providing education and water. JDC is working
with EcoWorks International Gantier. With Heart to Heart international, JDC has provided 5
ambulances. In Partnership with Partners in Health we have provided two additional
ambulances. JDC has partnered with Sanitation and IRC on Shelter sector programs. Together
with the Haitian Ministry of Health JDC is providing rehabilitation services to amputees.
@arc
e) Organization's Twitter handles? international
2. Additional Questions
a) Number of home staff 40
b) Number of indigenous staff 2173
30
c) Number of staff at location 226
d) Number of partner organizations 8
e) Does your organization pass money
to partner organizations? Yes
f) Does your organization allow
donation earmarking? Yes
g) Does your organization allow
transparent earmarking? Yes
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on the
ground? Yes
b) If A is yes, how frequent are the
reports published? (daily, twice a
week, weekly, every two weeks,
monthly, not at all...) Monthly
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less
detailed, many appeals for donations,
appeals to emotion, many quotes,
blog-like) Blog-like and also moslty factual
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation
reports (URL) www.arcrelief.org
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? all of them
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
health, shelter, mass care, long-term recovery, Protection (women and children), gender
based violence, Camp Managment and Coordination, CFW (cash for work) WASH (water,
sanitation and hygiene)
5. Expected outcomes/goals for your organization's relief effort activities?
Provide temporary shelter for earthquake effected in Haiti; provide primary and reproductive
health care, both direct service and capacity building/training; provide protection service and
activities for women and children; provide cash for work programs as a temporary income
source; provide access to clean water, sanitation services and hygiene promotion; provide
camp management and coordination
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
Haiti earthquake displaced are sheltered; have access to clean water and sanitation; have
access to income generating activities; women and children have representation in the
31
community, safe spaces and recourse in instances of gender based violence; have access to
health care services and have a voice in camp management as well as long term recovery
efforts.
7. Please describe how your organization is achieving its benchmarks.
ARC follows comprehensive monitoring and evaluation plans for all activities implemented.
8. Please discuss any strengths/weaknesses.
Post- earthquake Haiti is a challenging environment in which to work, but ARC has found
success using our community based approach, with attention to long term recovery from the
outset of emergency response.
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
ARC is partnering with the UN, international and US Government agencies to provide
targeted services; as well as partnering and collaborating with other international NGOs and
local NGOs, Haitian Government Ministries and the local Govt. representatives and
community members.
32
f) Does your organization allow
donation earmarking? No
g) Does your organization allow
transparent earmarking? NR
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on the
ground? Yes
b) If A is yes, how frequent are the
reports published? (daily, twice a
week, weekly, every two weeks,
monthly, not at all...) Monthly
c) If A is yes, please provide a short description of the content of an average situation
report (mostly factual, hard numbers, very/less detailed, many appeals for donations,
appeals to emotion, many quotes, blog-like):
Shipping Aid to Haiti: Facilitated 6.8 million lbs of humanitarian aid to Haiti,
representing donations collected from some 36 NGOs. Facilitated Passenger Flights:
Collaborated with The Granted Wish Foundation and a key private charter airline
partner to secure the first flight in to Haiti - a Beechcraft airplane - and transported 82
first responders, including doctors and nurses. Obtained and Loaded Cargo Flights:
Partnering with FedEx-assisted in chartering an available DC10 and loaded it with first-
response relief supplies. We staged the goods, donated by notable member charities
such as Heart to Heart, American Red Cross, and Pan American Development
Foundation (PADF). This became the first private sector humanitarian flight to land at
the Port au Prince airport following the earthquake. Mini-Grants to NGOs: Provided 8
mini grants of $15,000 to international NGOs so they could ship needed equipment,
supplies, and medicines in commercial vessels (Feed the Children, Harvest
International, IRD, ADRA, others participated). Communications: Published nine
different alerts on transportation, warehousing, and security to over 3000 individuals
involved in Emergency Response. Reports: In collaboration with the U.S. Coast Guard,
Marine Agents, and other military operations, establish a Logistics Cluster and,
leveraging the collaborative efforts of this group, sent Port Update Reports to member
organization, informing them of private source and Coast Guard information on logistics
issues throughout the country. Charity Goods Identification and Measurement:
Coordinated with US SouthCom to establish a public/private partnership that identified
thousands of pounds of humanitarian aid in transit to Miami for trans - shipment to
Haiti. America’s Relief Team collaborates with SouthCom through a Memorandum of
Understanding; the two organizations coordinate the selection of sites for humanitarian
and civic assistance and provide community facilitation. Additionally, America’s Relief
Team provides support to NGOs on the usage of general military and Navy freight
programs. Staging Warehouses: Provided over 100,000 square feet of pro-bono
staging warehouse space for NGOs moving their donations cargo through Miami.
Trans-Shipment of Aid: Accepted and then reassigned more than 120 tons of aid to
smaller NGOs, upon notification that they could obtain a qualified consignee on the
ground.
33
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation
reports (URL) www.americasrelief.org
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? All
4. Sector(s) of services provided by your organization? (Please choose from the
list and add any not listed.)
Logistics
5. Expected outcomes/goals for your organization's relief effort activities?
• Increase Efficient Delivery of Strategic Relief
• Connect NGO Donations with Transportation Providers
• Collaborate with Key Regional Relief Players
• Coordinate Aid Response
• Facilitate Distribution & Services
6. Please list any benchmarks for success in your organization's relief
operations if any exist.
• Relief supplies are obtained, stored, shipped, and delivered in a more expeditious,
accurate, and efficient manner to the theatre of the disaster
• Help maximize impact and effectiveness of donations
• Help minimize redundancies and duplication of efforts and materials by collaborating
and coordinating with aid agencies • Help minimize amount of aid cargo going
unclaimed
• Help minimize situations that may clog the delivery system identified as Bad Aid
• Collaborates with key partners such as U.S. Southcom and InterAction • Humanitarian
and development shipments
7. Please describe how your organization is achieving its benchmarks.
Connect NGO needs to transportation Conduct the vetting process Provide staging
warehousing Confirm existence of a registered consignee Manage bank of space
provided by shippers Verifies that financial resources are in place for all the
transactions Confirms that custom’s fees and duties are in order Provide critical
information to facilitate transportation plans Collaborates with U.S. Southcom,
USAID/OFDA, Consul General, InterAction, and others
8. Please discuss any strengths/weaknesses.
We have a strong network of NGOs and strong network of logistics companies.
34
Appropriate Infrastructure Development Group
Contact Information
Akeeba Maze
Intern, Haiti Program
akeebamaze@gmail.com
Tel. Haiti: 011 509 38 82 27 00
1. Background Information
Appropriate
Infrastructure
a) Organization name? Development Group
d.ii.) Raised? NR
d.iii.) Distributed? NR
e) Organization's Twitter
handles? @aidg
2. Additional Questions
d) Number of partner
organizations 5+
35
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization
publishing publicly available
situations reports detailing your
specific activities on the ground? Yes
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Long-term recovery
Business Incubation
Our goal is to have 10,000 Haitian masons and architect's trained in Haiti to be able to
construct earthquake resistant structures by the end of one year.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
36
AIDG is increasing the number of masons and architects trained by reaching out to large
construction businesses to get volunteers to come to Haiti.
AIDG has a strong relationship with local Haitian organizations and individuals as well as
international NGOs which allows AIDG to identify local masons to work and eventually
build in areas with need the need for assistance. More skilled masons and architecture
are needed to teach and train in Haiti.
AIDG is partnering with other organizations who can supply skilled masons and architects
in large quantities.
37
g) Does your organization allow
transparent earmarking? NR
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on
the ground? No Web updates only
b) If A is yes, how frequent are the
reports published? (daily, twice a
week, weekly, every two weeks,
monthly, not at all...) When there are news
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less
detailed, many appeals for
donations, appeals to emotion,
many quotes, blog-like) NR
d) If A is yes, please provide the
location of your organization's
publicly accessible online archive of
situation reports (URL) www.cmmb.org
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? NR
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Health
Mass care
Long-term recovery
5. Expected outcomes/goals for your organization's relief effort activities?
Sustainable public health programs, primarily in the areas of disability services, HIV/AIDS,
MCH and Malaria
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
# of people served, # of people trained, etc…
7. Please describe how your organization is achieving its benchmarks.
Training, program implementation, medical supply donation, etc…
8. Please discuss any strengths/weaknesses.
NR
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
Member of the Haitian Amputee Coalition, attend relevant health clusters, supporting many
on the ground partners
38
Children’s International Lifeline
Contact Information
Donald L. Curtis
President/CEO
missionlifeline@bellsouth.net
Tel.: 606-663-3459
Survey:
39
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less
detailed, many appeals for donations,
appeals to emotion, many quotes,
blog-like) Mostly factual, appeals, also blog
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation http://childrenslifeline.com/what-we-
reports (URL) do/2010-newsletters/
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? All
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Health
Housing
Shelter
Mass care
Food
Long-term recovery
5. Expected outcomes/goals for your organization's relief effort activities?
Long term - provide medical assistance, provide prosthesis for amputees, build homes, feed
displaced people until they are able to regain stability in their lives, short term is to give food,
clean water, provide temporary shelter such as tents and provide assistance with medical
care.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
Lifeline has built or repaired 32 homes, we have provided over 1 million meals to the
displaced people since the earthquake, we have distributed hundreds of tents, medically
cared for hundreds of people, and provided shelter for orphans as well as others.
7. Please describe how your organization is achieving its benchmarks.
We have partnered with different groups in the U.S. to maximize the dollars that are donated
by different individuals. Lifeline has purchased a block maker that will produce approximately
2200 cinder blocks per 8 hours. Lifeline is currently distributing food, medical help, water,
shelter, tents, and more.
8. Please discuss any strengths/weaknesses.
Our strengths are working with the indigenous people so that we can again maximize the
effectiveness of our efforts and the efficiency of our operations. We have an extremely high
program ratio for our donations. 94% of everything went to programs in 2009. Continually
working with volunteers from the U.S. to accomplish goals. Weaknesses is the lack of funds
to be able to accomplish everything that is necessary.
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
40
Lifeline provides food, tents, supplies, and medical care to other organizations to accomplish
as much as possible in the shortest amount of time. Lifeline has accepted food and supplies
from donors in the U.S. and shipped them quickly without incidence. Lifeline has been very
accountable with everything that has been donated.
41
g) Does your organization allow
transparent earmarking? Yes
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on the
ground? Yes Our Newsletter and website updates
b) If A is yes, how frequent are the
reports published? (daily, twice a week,
weekly, every two weeks, monthly, not Website by weekly, Newsletter 3 times
at all...) a year
c) If A is yes, please provide a short
description of the content of an average
situation report (mostly factual, hard
numbers, very/less detailed, many
appeals for donations, appeals to Newsletter focuses on reporting our
emotion, many quotes, blog-like) work - stories and details.
42
Compassion And Mercy Associates (CAMA Services)
Contact Information
Drew Bishop
CAMA Haiti Liaison
drew@bishop.org
Tel.: 509-859-4725
Survey:
43
ground?
44
One challenge is that CAMA's approach is focused on strengthening the local CSO's
capacity to address their own needs. This includes them either showing what they have done
to date and/or demonstrating what they can contribute now. A part of that strategy is to not
have full time agency personnel in Haiti. This is a strength in that it allows the local CSO's the
opportunity to develop local solutions. The challenge is if the solution isn't workable. This is
turned into a strength as it allows CAMA agency staff to go over the process and brainstorm
with the local CSO(s) alternative options. It becomes a capacity strengthening opportunity.
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
We are in discussion with other agencies about partnering in shelter distributions and income
generation activities. Also, we are collaborating in PTSD training and support.
Compassion International
Contact Information
Regina Hopewell
Ministry Director of Complementary Interventions
rhopewell@us.ci.org
Tel.: 719-487-6584
Survey:
1. Background Information
Compassio
n
Internation
a) Organization name? al
$400
b) Overall annual budget? million
2. Additional Questions
45
At the USA office. Not sure what you
a) Number of home staff 800+ mean by this.
In Haiti -
70; Staff
World wide
-
approximat
b) Number of indigenous staff ely 1700.
e) Does your organization pass money to If you mean church partners that
partner organizations? implement our work, yes.
46
online archive of situation reports (URL)
4. Sector(s) of services provided by your organization? (Please choose from the list and
add any not listed.)
Health, housing, shelter, food, long-tern recovery. We respond to the needs of out benficiaries-
not the general population.
Our programs are back up and functioning fairly normally; children's immediate needs are met
and we hope to provide rehabilitative benefit to their families to restore normalcy to their lives.
6. Please list any benchmarks for success in your organization's relief operations if any
exist.
We've written 22 individual strategies to address various aspects of relief and recovery to the
earthquake. Each has specific goals and objectives.
We work through the local church and so we have a well-networked response venue in the
country - that is a real strength.
Our field office has met many times with many other organizations in Haiti to determine
whether joint responses can happen. They have met with denominational leaders as well.
47
Survey:
48
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation http://www.emiworld.org/proj_Haiti10_
reports (URL) earthQ.php
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? All from Haiti and Chile.
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
49
Episcopal Relief
a) Organization name? & Development
b) Overall annual budget? NR
c) Is your organization soliciting
donations for Haiti relief? Yes
d.i.) Budget for Haiti relief effort? NR
d.ii.) Raised? NR
d.iii.) Distributed? NR
50
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Health
Housing
Shelter
Food
Long-term recovery
Economic Independence (CFW); Education (Tents and School Kits); Water & Sanitation
5. Expected outcomes/goals for your organization's relief effort activities?
In the aftermath of the January 12th disaster, Episcopal Relief & Development’s objective is
to support the rescue, relief, and recovery efforts of the Episcopal Diocese of Haiti and its
relief and development arm known as CEDDISEC (Centre Diocesain de Development et de
Secours) that they may help and heal people and communities that have been impacted by
the crisis. Episcopal Relief & Development’s areas of focus in the Haiti Recovery Program
include: Disaster Response & Community Recovery, Development of Economic
Opportunities and Independence (Employment, Livelihoods, Microfinance), Community
Health and Water & Sanitation, and Institutional Reinforcement/Capacity Building.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
Within the first three months, Episcopal Relief & Development’s support for the Diocese of
Haiti’s rescue and relief efforts assisted over 60,000 people with 217 tons of food, water,
shelter, health care, sanitation, and other basic assistance. As work transitions from relief to
recovery, Episcopal Relief & Development anticipates assisting an additional 40,000 people
through health care, shelter, sanitation, and short-term employment initiatives. Specific
targets include: • 30,000+ to receive access to Health Care through weekly mobile clinics in
rural areas of Léogâne and Carrefour. • 31,000+ to be assisted with Shelter, including the
construction of an estimated 200 Transitional Shelters. • 9,300+ to receive access to
improved Sanitation through the reconstruction of community and household latrines. •
1,820+ vulnerable and/or displaced women, men, and youth to be Employed through 40+
Cash-for-Work community-based recovery initiatives.
7. Please describe how your organization is achieving its benchmarks.
Episcopal Relief & Development supports the Episcopal Diocese of Haiti to assist
populations in both quake and non-quake zones; giving recognition to the contextual
differences and ways people have been affected. Seventy plus Episcopal parishes in the
quake zone surrounding the epicenter (i.e., from Carrefour and Léogâne to Jacmel and
Bainet) are priority areas for support of those left homeless and hardest hit. While others
parishes throughout non-quake zones are secondary areas for economic support as they
become temporary homes for those continuing to be displaced from Port-au-Prince.
8. Please discuss any strengths/weaknesses.
The major strength of Episcopal Relief & Development’s work in Haiti rests with its focus on
supporting a Haitian institution to not simply be engaged and but actually lead Haiti on its
road to recovery. While this approach may sometimes feel a bit slower in its initial phases of
response, in the long-run it results in a more sustainable personal and social transformation
and recovery from within.
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
51
Episcopal Relief & Development seeks to facilitate linkages between national and
international NGOs and the Episcopal Diocese of Haiti’s nation-wide network of parishes,
health centers, schools, colleges, and universities. To date, collaborative efforts have been
established with IMA World Health, Lutheran World Relief, Lutheran World Federation,
Water for Life, and Children’s Nutrition Program, as well as the Episcopal Diocese of the
Dominican Republic.
1. Background Information
Help the
a) Organization name? Children
2. Additional Questions
52
e) Does your organization pass money
to partner organizations? No All funds used for shipping containers.
4. Sector(s) of services provided by your organization? (Please choose from the list and
add any not listed.)
To provide food and water to those in need until things are restored in Haiti.
53
6. Please list any benchmarks for success in your organization's relief operations if any
exist.
We partner with churches that have NGO's there in Haiti. We find out the need and do our
best to reach that need.
See number 8.
54
g) Does your organization allow
transparent earmarking? NR
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on the
ground? No No activities on the ground
b) If A is yes, how frequent are the
reports published? (daily, twice a
week, weekly, every two weeks,
monthly, not at all...) NR
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less
detailed, many appeals for donations,
appeals to emotion, many quotes,
blog-like) NR
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation
reports (URL) NR
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? NR
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Provide product and equipment to partners who are on the ground
5. Expected outcomes/goals for your organization's relief effort activities?
NR
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
NR
7. Please describe how your organization is achieving its benchmarks.
NR
8. Please discuss any strengths/weaknesses.
NR
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
Provide product and medical equipment to partners who are on the ground
55
International Crisis Aid
Contact Information
Jennifer Jones
Executive Assistant to the President
jjones@crisisaid.org
Tel.: 314-487-1400
Survey:
1. Background Information
International
a) Organization name? Crisis Aid
2. Additional Questions
3 during first
6 weeks after
Earthquake;
d) Number of partner organizations 0 now
Yes
f) Does your organization allow
56
donation earmarking?
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Food, shelter, and shelters for orphanages; rebuilding orphanage, church & school.
In 2010, ICA responded to the earthquake crisis in Haiti by focusing on the needs of orphans
in Leogane, Haiti. ICA provided enough emergency food and water for three orphanages to
last at least three months. In addition, ICA cleared debris from one compound where an
orphanage, church and school had all collapsed. ICA built two temporary shelters within 3
weeks of the earthquake and then built 5 more for a total of 7 shelters at 4 orphanages. ICA
was identified as one of the first organizations to begin the rebuilding process. ICA is now
57
working to rebuild the ICA orphanage for more than 100 children and school for more than
400 children in its entirety. In addition to the Orphan Care Work: After the earthquake in
January 2010, ICA led large food distributions in Leogane, Haiti in partnership with the U.S.
Marines. Totals delivered during the first three weeks included 14,748 MRE's (Meals Ready
to Eat), 147,480 people fed, and 25,710 gallons of water. During the first two months after the
earthquake, ICA distributed food and water to more than 150,000 people. Quote from U.S.
Marine Sergeant Joshua Wruble: “…Over the next 14 days, I was amazed at the integrity,
dedication and tireless work ethic you and your organization have demonstrated (interested in
becoming a Marine?). Your ability to locate the people in need and get them the supplies they
so desperately needed has been nothing short of remarkable. The partnership that our
Marine unit had formed with ICA has become the blueprint for success in this devastated
region. Our ability to bring the resources ashore and provide the necessary security, coupled
with your complete devotion to an efficient, honest and timely distribution has saved
thousands of lives and will positively shape and influence generations in Haiti.”
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
Completion of reconstruction of an orphanage for 100 children and school for 400 children to
be completed by end of 2011.
ICA began by partnering with the U.S. Marines to meet the immediate needs of food and
water for the orphans. We then began removing all debris within the first few weeks by
partnering with the Canadian Navy. We built a temporary shelter at the orphanage within 3
weeks after the earthquake, again with the help of the Canadian Navy. We have began
rebuilding the outer fence. We have set up a 40x50 ft tent which will be used for the school
and church until it is rebuilt. ICA has been meeting with architects and the orphanage staff to
redesign the building. We have raised 2/3 of the funds. We are now finalizing the detailed
plans and will begin rebuilding the actual structures in the upcoming months.
ICA's strengths include partnering with the US Marines, Canadian Navy and local community
leaders to distribute large amounts of emergency food and water to thousands of people
within the first few weeks of the Earthquake quickly and effectively. Another strength is that
we began removing debris very quickly from an orphanage that had collapsed and it brought
hope to the local people that rebuilding would begin soon. We also built 7 shelters at 4
orphanages by the end of the first month.
ICA partnered with the Canadian Navy to remove debris and build shelters at 7 orphanages.
ICA partnered with the U.S. Marines and existing local community leaders to distribute food,
water and other supplies. ICA is partnering with the indigenous staff to rebuild the orphanage,
58
church and school.
1. Background Information
2. Additional Questions
59
d) Number of partner organizations 2
4. Sector(s) of services provided by your organization? (Please choose from the list and
add any not listed.)
60
35 Haitian communities including two new partner groups adopting simple methods of
sanitation, like SODIS (Solar disinfection for drinking water), Tipi tap (wash hands with a simple
device hanging on a tree), increase the use and building of latrines in 60% in the next 2 years,
becoming part of bible study groups in homes.
6. Please list any benchmarks for success in your organization's relief operations if any
exist.
Before intervention, no communities were implementing SODIS. June reports show 18 villages
implementing it from 1 family to 25% of target families, including two schools. A survey is being
conducted to have a baseline in all villages, depending on community initiatives.
In Partnership with other Community Development organizations we are active in two fronts:
regular conferences for teaching and site visits done by key Community Development trainers
to encourage and review teachings in each village.
Knowledgeable nationals that train their partners in villages are our greatest strength, followed
by a great strategy for Holistic Community Development that has been effective in multiple
countries, including Haiti since 1993. Weaknesses: A change of mentality from employee to
missionary among the nationals is needed to keep sustainability through the years. A sense of
personal call has to replace a feeling of "employee from an International NGO". Servant
leadership needs to be our way of living. It is a challenge more than a weakness, because we
see it happening already.
9. Please discuss how your organization is collaborating with other organizations in this
specific relief effort.
Complementing funding with three other NGOs in Haiti towards a common goal, and more
recently offering training to new partner organizations in other locations in the country, to teach
Community Development.
Oxfam America
Contact Information
Elizabeth Stevens
Humanitarian Communications Officer
estevens@oxfamamerica.org
Tel.: 617-728-2478
Survey:
61
a) Organization name? Oxfam
b) Overall annual budget? $1 billion
c) Is your organization soliciting
donations for Haiti relief? No
Our generous donors have given us
about $90 million for the humanitarian
earthquake response in Haiti. We will
spend this money over the next three
years. However, as we cannot predict
what additional humanitarian needs
may arise in this time period (due to
hurricanes, for example) we have not
d.i.) Budget for Haiti relief effort? confirmed our final budget figure.
d.ii.) Raised? $90 million
$30 million Signifies progress up the half-year
d.iii.) Distributed? by 6/12 anniversary of quake
@oxfamam
e) Organization's Twitter handles? erica
2. Additional Questions
This is a difficult question to answer,
a) Number of home staff NR given our global presence.
b) Number of indigenous staff 420
c) Number of staff at location 500
d) Number of partner organizations 24+
e) Does your organization pass
money to partner organizations? Yes
f) Does your organization allow
donation earmarking? Yes Case-by-case basis
g) Does your organization allow
transparent earmarking? Yes Earmarked funds made public
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports We post regular updates about our
detailing your specific activities on the work, but we do not refer to them as
ground? Yes situation reports.
b) If A is yes, how frequent are the
reports published? (daily, twice a Every 2-3 weeks, or however often we
week, weekly, every two weeks, have significant new information to
monthly, not at all...) share
c) If A is yes, please provide a short
description of the content of an A simple summary of our work of less
average situation report (mostly than 1,000 words that describes the
factual, hard numbers, very/less broad outlines of our work and includes
detailed, many appeals for donations, some beneficiary numbers and
appeals to emotion, many quotes, quantities of distributions. It does not
blog-like) include an appeal for funds.
62
d) If A is yes, please provide the
location of your organization's http://www.oxfamamerica.org/emergen
publicly accessible online archive of cies/earthquake-in-haiti/what-oxfam-is-
situation reports (URL) doing
e) How many of your organization's
situation reports are available in an No out-of-date summaries are
online, publicly accessible archive? 0 available on our Web site.
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Oxfam’s programs since the earthquake have been focused on water/sanitation/hygiene
(WASH), shelter, and emergency food security and livelihoods (EFSL), which is in line with
priority needs identified in coordination with the UN cluster mechanism. The geographic area
of focus included the Port-au-Prince metropolitan area as well as areas outside Port-au-
Prince affected by the earthquake. Additionally, strong emphasis was placed on disaster risk
reduction (DRR), accountability to beneficiaries, gender issues, HIV/AIDS and protection.
Where possible, psychosocial counseling was an element of the services provided.
5. Expected outcomes/goals for your organization's relief effort activities?
In the coming three years, Oxfam aims to make significant and identifiable contributions to a
better life for Haitian people, particularly those affected by the earthquake. We will make
strategic interventions aimed at strengthening both civil society and governmental
organizations so that citizens are working with a more accountable, transparent, and
responsive government at the local and national level. Through direct and indirect Oxfam
support, we expect that women, men, and young people will be able to identify significant
improvements in empowerment, equality, and security. They will have improved employment
and income generating options, and access to basic services that significantly exceed pre-
earthquake levels. Their economy will be more diverse, and they will have greater resilience
in the face of environmental risks.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
The WASH strategy has focused on:
- the provision of water/sanitation/hygiene services directly to homeless populations (water
bladders, latrines, showers, trash collection and disposal, water drainage, public health
education)
- re-establishment of former services such as piped water systems and water vendors
- collection and disposal of trash, and clearance of rubble
63
Additionally, strong emphasis was placed on disaster risk reduction (DRR), accountability to
beneficiaries, gender issues, HIV/AIDS, and protection. Where possible, psychosocial
counselling was part of the services provided.
We are generally satisfied that we’ve met these expectations. We are currently reaching more
than 420,000 people with our work
7. Please describe how your organization is achieving its benchmarks.
Key benchmark achievements:
• Oxfam has reached 421,000 people with essential aid;
• in the areas where Oxfam is working, there have been no reported outbreaks of waterborne
disease
Other accomplishments:
19,800 people have benefitted from Oxfam cash-for-work programs
24,000 people have benefitted from Oxfam livelihoods-recovery programs
8. Please discuss any strengths/weaknesses.
Strengths: 55 years of experience providing clean water, latrines, and other essential aid
quickly after disasters, under very challenging conditions; strong focus on sustainability and
strengthening local capacity - especially that of vulnerable groups within a disaster-affected
community – increases the impact of our programs.
Weakness: Since the earthquake, we have scaled up our operation from a fairly small staff
that was working in Haiti well before the quake, to a staff of over 500 to meet the emergency
needs. We have to move as quickly as possible to meet the needs of over two million affected
people, while at the same time controlling the quality of our work and training our staff to work
in a complex urban disaster zone. This is a major challenge.
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
Oxfam plays an active role in the UN-led cluster system, which is the central coordination
system for Haiti relief. The clusters bring together agencies working on various sectors
including water and sanitation, shelter, protection, etc. We collaborate with our colleagues via
the cluster system on a daily basis. Oxfam also participates in the Haiti Humanitarian Country
Team, which brings together Government, UN, and NGO leadership to discuss planning,
coordination, and problem resolution. We also work with more than two dozen local
organizations on relief work within specific communities we serve.
64
Questions Y/N/NR Comment
1. Background Information
Physicians for
a) Organization name? Peace
b) Overall annual budget? $16 million
Only during first week after
earthquake. Money raised was sent
to our partners in Haiti. Since then,
we have focused on sending
mobility devices as requested,
building rehabilitation services and
c) Is your organization soliciting developing long-term capacity in
donations for Haiti relief? No Haiti.
d.i.) Budget for Haiti relief effort? $0
$250,000 for rehab care and long-
term; thousands of crutches, canes
d.ii.) Raised? $53,600 for relief walkers plus prosthetic components
$250,000 for rehab care and long-
term; thousands of crutches, canes
d.iii.) Distributed? $53,600 for relief walkers plus prosthetic components
e) Organization's Twitter
handles? @physician4peace
2. Additional Questions
a) Number of home staff 15
b) Number of indigenous staff 0
c) Number of staff at location 1 Rotate physicians one at a time
d) Number of partner
organizations 3+
We did send money to our pre-
earthquake partners: Healing Hands
e) Does your organization pass for Haiti and St. Vincent's School for
money to partner organizations? Yes Handicapped Children
f) Does your organization allow
donation earmarking? Yes
g) Does your organization allow
transparent earmarking? Yes
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations
reports detailing your specific
activities on the ground? Yes
b) If A is yes, how frequent are
the reports published? (daily, Blog entries ad physical therapists
twice a week, weekly, every two are on the ground and direct mail
weeks, monthly, not at all...) and email updates quarterly
65
c) If A is yes, please provide a
short description of the content
of an average situation report
(mostly factual, hard numbers,
very/less detailed, many appeals
for donations, appeals to
emotion, many quotes, blog-like) Blog entries
d) If A is yes, please provide the
location of your organization's
publicly accessible online
archive of situation reports (URL) www.physiciansforpeace.org
e) How many of your
organization's situation reports
are available in an online,
publicly accessible archive? Most
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Health; Long-term recovery
5. Expected outcomes/goals for your organization's relief effort activities?
We have been working in Haiti for 5 years to build the rehabilitation capacity of the country
by partnering with local Haitian organization to train rehabilitation specialists and provide
supplies necessary for prosthesis manufacture and fit. We are currently working to establish
a training and certification curriculum for Haitian Prosthetic Specialists through a partnership
with Don Bosco University in El Salvador.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
Physical therapy rotations at Albert Schweitzer Hospital through Fall 2010 - shipments as
requested by partners of mobility aids and prosthetic components - sustainable long term
education program implemented
7. Please describe how your organization is achieving its benchmarks.
Identifying and sending volunteer physical therapists to work with amputees at the Albert
Schweitzer Hospital
8. Please discuss any strengths/weaknesses.
Strengths: 10 yr old Walking Free program to provide rehab services that we have brought to
6 countries. 5 yr history working in Haiti with rehab services; all our work is through partners
on the ground in order to increase impact. Weaknesses: our work is focused on the long-
term capacity building, and through partnerships, so there is limited immediate tangible
result.
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
All of our work is through partners. We are currently partnering with Hanger Orthopedics,
Albert Scheitzer Hospital and others to meet the current needs of amputees in Haiti. We are
also partnering with Healing Hands for Haiti and Don Bosco University in El Salvador for a
long-term solution to building capacity of prosthetics care in Haiti and we have recently
convened a conference in partnership with universities in the DR to discuss cross-hispaniola
efforts.
66
Plant with Purpose
Contact Information
Scott Sabin
Executive Director
scott@plantwithpurpose.org
Tel.: 858-274-3718
Survey:
1. Background Information
Plant with
a) Organization name? Purpose
2. Additional Questions
5 for Haiti
d) Number of partner organizations earthquake
NR
g) Does your organization allow
67
transparent earmarking?
4. Sector(s) of services provided by your organization? (Please choose from the list and
add any not listed.)
Food, long-term recovery, and catch for work, sustainable agriculature, economic
development, environmental protection.
Provide emergency employment for 2700 families, plant 175,000 trees, treat 700 ha of land
with soil conservation, help families transition to a food secure, sustainable farming conditions.
6. Please list any benchmarks for success in your organization's relief operations if any
exist.
68
Employment has been provided for 2100 families, 170000 trees have been planted, 270 ha of
land have been treated with soil conservation, emergency food aid distributed to 5500 rural
families, 60 tonnes of emergency seed distributed to 3000 families, 7 km of road repaired.
Working closely with community groups with a historic relationship with Plant with Purpose,
and also working closely with local leadership; Implementation through cash-for-work, seed
and food distribution.
More demand for cash for work than staff or funding resources.
Funding provided by World Relief, OCHA, Geneva Global, Weyerhaeuser; seed and tools
provided by FAO.
69
b) Number of indigenous staff 65
c) Number of staff at location 69
d) Number of partner organizations 1
e) Does your organization pass money
to partner organizations? Yes
f) Does your organization allow
donation earmarking? Yes
g) Does your organization allow
transparent earmarking? Yes
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on the
ground? No
b) If A is yes, how frequent are the
reports published? (daily, twice a
week, weekly, every two weeks,
monthly, not at all...) NR
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less
detailed, many appeals for donations,
appeals to emotion, many quotes,
blog-like) NR
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation
reports (URL) NR
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? NR
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Health; Shelter; Food; Long-term recovery; Water; Sanitation; and Hygiene; Child Protection;
Women's Centers; Livelihoods
5. Expected outcomes/goals for your organization's relief effort activities?
To provide rapid and flexible humanitarian assistance to earthquake-affected populations in
Haiti and to accompany these populations into early and long-term recovery.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
NR
7. Please describe how your organization is achieving its benchmarks.
NR
8. Please discuss any strengths/weaknesses.
70
NR
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
RI Haiti attends all relevant Cluster meetings and meets individually with organizations to
discuss coordination.
71
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less Factual, hard numbers with
detailed, many appeals for donations, information on the population and the
appeals to emotion, many quotes, groups we serve as well as emergent
blog-like) challenges we need to address.
d) If A is yes, please provide the
location of your organization's
publicly accessible online archive of
situation reports (URL) www.worldcares.org
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? Most
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Network group providing information and access to all of the above as well as disaster prep
and response training.
5. Expected outcomes/goals for
your organization's relief effort
activities?
The increase in the quantity and incidence of pooled resources among participating local
groups and underserved communities due to the successful self-coordination of Grassroots
Haiti groups
• The establishment of a clear and effective supply chain and logistics management
infrastructure that is easily accessible to community leaders and connects between
community groups and between these groups to international humanitarian donors
(replacing the temporary supply chain infrastructure in place now) including the World Food
Programme and Direct Relief medical supplies.
• Evaluations submitted by community liaisons and grassroots leaders about the extent to
which the “Grassroots Haiti” coordinative body as a whole has met the needs of the
malnourished children and their ability to improve their health
• Surveys of the local populations in the ten underserved areas evaluating the quality and
relevance of the communications, services and aid they have received through “Grassroots
Haiti” liaisons and organizations including clinics distributing nutritional supplements.
• The number of disaster preparedness trainings and total trainees prepared to be trainer by
the community liaisons
• The number of health clinics and clinic patients served by World Food Programme and the
documented administration of the supplements
• Improvement in the communication channels between local Haitian clinics and WCC-GRH
director through the telemedicine server to track progress of children served
• Improvement in the health of the children served based on decrease in visits of served
children to the clinics and decrease in the incidence of malnutrition-related illness.
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
72
Initial delivery of emergency rations Formation of Grassroots Haiti Group with over 25
partners The hiring of local staff Formal registration in Haiti.
7. Please describe how your organization is achieving its benchmarks.
Through the efforts of a national and in country team working with our partner orgs.
8. Please discuss any strengths/weaknesses.
Strengths: Flexibility, Trust of the Haitian people, inclusive mission.
Weaknesses: Small organization with limited budget. Limited staff to access UN resources
for our partner groups
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
WCC has been working in cooperation with over 25 partnering agencies in Haiti, the UN
Cluster Groups at the Logistics Base and local Haitian groups that will become a part of
“Grassroots Haiti”. We are working closely with the Consul General of Haiti, Felix Augustin,
to include the Haitian diaspora offering support to their homeland. This is a collaborative
network that shares resources, information, training and connectivity for Haitian to recover
from disaster, rebuild and prepare for future disasters.
73
Index
Correspondence
American Red Cross
Hi Jocelyn,
Thanks for your email. I have passed along to the appropriate contact.
In case it would be of assistance for your reporting, we have already been extremely transparent in our reporting on
Haiti, releasing comprehensive reports each of the first three months since the earthquake struck, and we will be
releasing another comprehensive report for the 6-month anniversary. In the meantime, you can go to
www.redcross.org/haiti and get a breakdown of our spending for the first three months and anticipated spending for
next 3-5 years.
We provide other detailed information as well:
* We are audited every year by KPMG. Our operations in Haiti will be part of that audit this year and the audited
financial statement will be posted on our website, as it always is.
* We file IRS Form 990 which discloses our revenues, expense and all other important financial information, and that
can be accessed from public websites like Guidestar.
* In addition to publishing its independently audited financial statements, posting its IRS Form 990 and Form 990-T,
Red Cross finances are also reviewed by the US Army Audit Agency each year and reported to Congress; that letter
is also made available to the public (http://www.redcross.org/www-
files/Documents/pdf/corppubs/FY09FinancialStatement.pdf, p.2)
Best,
Mat
Mercy Corps
Dear Jocelyn,
Thank you for your email, but Mercy Corps is currently reporting to Transparency International and InterAction. We
do, however, have a 90-day progress report on Haiti which I have included. We will also be publishing an
Accountability Report of our own for the four-month mark, which we would be happy to provide if you would get in
touch with us then.
Sincerely,
Geri Manzano
Donor Relations Representative
74
Mercy Corps 90-Day Fact Sheet
This fact sheet was submitted to ReliefOversight by Mercy Corps when asked to
participate in the survey. It is dated April 16, 2010. Due to technicalities, the fact sheet is
displayed in text-only format. Several pictures have been eliminated. The rest of the
content, however, remains the same, retaining the sense and purpose originally
intended by Mercy Corps.
MERCY CORPS IN HAITI: FIRST 90 DAYS
BUILD TOWARD LONG-TERM RECOVERY
Ninety days after Haiti’s devastating January 12 earthquake, Mercy Corps is laying the
groundwork for long-term recovery. The agency’s team of 85 experts, including more than
65 Haitians, is helping survivors access resources such as food, water and post-trauma
assistance. Moving forward, Mercy Corps is prioritizing the creation of jobs, particularly in
areas outside Port-au-Prince.
Mercy Corps has a long track record of helping communities transition from receiving aid to
carrying out their own recovery after natural disasters. Our Haiti team includes experts in
water, food, shelter, health, job creation, logistics and psycho-social support for children.
Photo Caption: Through Mercy Corps' cash-for-work programs, workers earn daily wages.
(Photo: Miguel Samper for Mercy Corps)
75
As part of Comfort for Kids, we are publishing:
• 5,000 Creole-language copies of the 60-page booklet What Happened to Our World,
adapted from our responses to other disasters to help adults understand the needs of crisis-
affected children. This booklet is being distributed to Haitian mental health providers, senior
professionals and others who work with affected children.
• 10,000 Creole-language copies of the children’s workbook My Earthquake Story to help
kids express their experiences and recover from them.
We also are distributing 4,000 child-friendly kits - containing age-appropriate toys, hygiene
supplies, blankets and art materials - to Haitian orphans.
Caption: Last year, Mercy Corps helped 16.7 million people turn crisis into opportunity.
Caption: Mercy Corps’ Comfort for Kids uses songs and games to help orphans recover from
the quake. Photo: Miguel Samper for Mercy Corps
In the coming weeks and months, Mercy Corps plans to expand its work to include the
provinces around Port-au-Prince, particularly the Central Plateau area, where approximately
500,000 people fled after the earthquake. The agency will work to make these areas
economically viable and provide critical resources to displaced families who have settled
there.
HOW TO HELP
Mercy Corps is accepting donations toward our earthquake response. Public support has
been strong, and companies such as Alcoa, Amazon, Best Buy, Gap, Genentech, ITT
Corporation, Nike, ProLogis, Trilogy/Voilà and Western Union have generously contributed to
76
our efforts.
Mercy Corps
Haiti Earthquake Fund
PO Box 2669/Dept NR
Portland, OR 97208
mercycorps.org
800.852.2100
MEDIA INQUIRIES
Joy Portella
Director of Communications
jportella@sea.mercycorps.org
PROGRAM INQUIRIES
Amy VanderZanden
Program Officer
avanderzanden@mercycorps.org
Mercy Corps
45 S.W. Ankeny Street
Portland, OR 97204
503.896.5000
800.292.3355
mercycorps.org
Contact Information
Eric Doubt
Executive Director
ericdoubt@healinghandsforhaiti.org
Tel.: 801-349-2865Y
Survey:
77
c) Is your organization soliciting
donations for Haiti relief? Yes
d.i.) Budget for Haiti relief effort? $600,000
d.ii.) Raised? $600,000
d.iii.) Distributed? $350,000
e) Organization's Twitter handles? NR
2. Additional Questions
a) Number of home staff 50
b) Number of indigenous staff 47
c) Number of staff at location 50
d) Number of partner organizations 1
e) Does your organization pass
money to partner organizations? No
f) Does your organization allow
donation earmarking? Yes
g) Does your organization allow
transparent earmarking? ?
3. Online Accessibility/Comprehensiveness of Situation Reports
a) Is your organization publishing
publicly available situations reports
detailing your specific activities on the
ground? Yes
b) If A is yes, how frequent are the
reports published? (daily, twice a
week, weekly, every two weeks,
monthly, not at all...) Bi-weekly
c) If A is yes, please provide a short
description of the content of an
average situation report (mostly
factual, hard numbers, very/less
detailed, many appeals for donations,
appeals to emotion, many quotes,
blog-like) See website
d) If A is yes, please provide the
location of your organization's publicly
accessible online archive of situation
reports (URL) www.healinghandsforhaiti.org
e) How many of your organization's
situation reports are available in an
online, publicly accessible archive? See website
4. Sector(s) of services provided by your organization? (Please choose from the list
and add any not listed.)
Health
Physical and rehabilitation medicine
5. Expected outcomes/goals for your organization's relief effort activities?
78
Amputees will have limbs, disabled will receive short and long-term care, increased
awareness of needs of handicapped, training programs in place
6. Please list any benchmarks for success in your organization's relief operations if
any exist.
Sustaining the temporary P&O facility and new temporary clinic. Raising $3 million to rebuild.
7. Please describe how your organization is achieving its benchmarks.
Partnering with Handicap International, Newman's Own Foundation and Direct Relief
International and others in the redevelopment process. Realigning our volunteer deployment
approach to match the new realities.
8. Please discuss any strengths/weaknesses.
11 years experience in Haiti, focus on both medicine and training; infrastructure destroyed,
challenge to redevelop and scale up organization
9. Please discuss how your organization is collaborating with other organizations in
this specific relief effort.
We partner with Handicap International in management of a prosthetic fabrication and fitting
facility in Port au Prince.
79