THE QUALITY OF WORK LIFE IN SOFTWARE INDUSTRY

By
R.Kamalavaishnavi
1st MBA
INTRODUCTION

QWL refers to the relationship between a worker and

its environment, adding the human dimension to the
technical and economic dimensions within which the
work is normally viewed and designed.
QWL focus on the problem of creating a human
working environment where employees work co –
operatively and achieve results collectively.
REVIEW OF LITERATURE
Miller, 1978; Kirkman, 1981; Metz, 1982; Mirvis &
Lawler, 1984; Cooper, 1988).
Cheng S, The Study on Singaporean Employees
development .
Taylor, 1978; Donald, 1997 Quality of life were
consistent with the rapid economic growth and
increasingly higher levels of educational standards in
Singapore.
Kirkman (1989) suggest that in the future work
society; the drive for more humanitarian treatment
both in and out of work will increase.
Cooper, (1988) Stimulating opportunities and co-
workers Good performance is recognized in addition to
rewards being based upon performance while
employees are respected and treated like mature
people.
STATEMENT OF THE PROBLEM
The purpose of the study is to find out the quality of
work life in soft ware industries to Analyse the High
Quality of work life.
Quality of work life in software industries may lead to
significant improvement in the selected variables such
as Interest in work, Recognition, Rewards and
Rewards, Compensation, Friendly in co-workers.
OBJECTIVES OF THE STUDY

To study the quality of work life of (QWL) employees in KGISL LTD.

To find out how quality of work life leads to high satisfaction

To find the workers participation in KGISL LTD.

To analyse how the training and development programmes helps to

improve the quality of work life.
To know the various welfare activities and other benefits helps to bring a

better quality of work life.

RESEARCH DESIGN
Type of the study
Descriptive study
Sampling Size
35 , Method of sampling- convenience sampling
Tools for Analysis
Mathematical tool -Percentage analysis,
chi –square
weighted average
FINDINGS
Most of (48.5%) the respondents belongs to the age
group of 31 to 45.
Most of (45.71%) the respondents are with an
experience of more than 10 years.
Majority(51.42%) of the respondents are in the higher
income group of more than Rs. 10,000 income per
month.
Majority(85%)of workers the opinion that their job enables
them to use their skills and abilities in full.
The respondents strongly agreed to the statement and 51%
of the respondents also opinioned that the workers are
treated equally with respect at their work places.
83% all the workers either agree or even strongly agree that
the conditions on their job allow them to be productive.
34.28% of the workers strongly agree to the point that there
are adequate opportunities to develop their own special
abilities in the work place.
45.71% of the workers are satisfied with the guidance
provided to them by the superiors/managers to get the
work done easily.
51.42% of the respondents very strongly agree & with the
provisions made to utilize quality tools and techniques to
perform the job.
60% of the respondents opinioned that high priority was
assumed to safety at work place.
51.42% of the respondents are satisfied with lightening and
ventilation facilities provided in the work place.
40% were of the opinion that the fringe benefits are their
expectations.
The attitude of the supervisor towards the welfare of the
workers is positive for 57.13% of the workers.
62.85% of the workers strongly feel that there is security for
their job.
The respondents as only 40% of them strongly accept that
the supervisors are lending their helping hands always.
54.28% of the workers accept to some extent that the
training opportunities are available and helpful.
71.42% of workers are satisfied with first shift.
42.85% of the workers opinioned that their supervisors are
always accept their suggestions and get positive
motivations from them.
 SUGGESTIONS AND RECOMMENDATIONS

The employees of KGISL LTD expecting the following from the company.
Improvement in rewarding and awarding policies.
Introduction of Promotion policy at operation level 


Employees need high motivation from the top management of the company.


Employees needs more compensation from the company.


Employees expects mutual relationship between co-workers


Employee’s needs special training from the company related to their job during working period.
Employees expects the quality of work to be measured periodically be the company
 
 
 
CONCLUSION
It is clear that quality of work life of employees in KGISL
LTD is good towards the company.
KGISL LTD aims to promote the peaceful industrial
relations and good organization which is highlighted by
management and the employees.
So company should satisfy them in order to improve the
business in the higher competitive market of the
liberalized economy.
Thank u