Apollon - Impact Creation Plan

DELIVERABLE

Project Acronym: APOLLON
Grant Agreement number: 250516
Project Title: Advanced Pilots of Living Labs Operating in Networks
D6.2 Impact Creation Plan
Authors: Chiara Santoro (ESoCE-Net)
Roberto Santoro (ESoCE-Net)
Project co-funded by the European Commission within the ICT Policy Support Programme
Dissemination Level
P Public
C Confidential, only for members of the consortium and the Commission Services

Apollon – D6.2 Impact Creation Plan
Revision History

Revision Date Author Organisation Description
1.0 05.02.2010 C. Santoro ESoCE-‐Net Preliminary version
1.1 12.03.2010 C. Santoro, ESoCE-‐Net Activities for sustainability

R. Santoro and impact indicators added
1.2 31.03.2010 C. Santoro ESoCE-‐Net Conclusion, editing
1.3 5.05.2010 Koen De Vos, IBBT Included review comments
Eleonora ESoCE-‐Net
Carlascio
The information in this document is provided as is and no guarantee or warranty is given
that the information is fit for any particular purpose. The user thereof uses the information
at its sole risk and liability.

Statement of originality:
This deliverable contains original unpublished work except where
clearly indicated otherwise. Acknowledgement of previously published
material and of the work of others has been made through appropriate
citation, quotation or both.
APOLLON ICT PSP Project 2 Version 1, 05/02/2010

Executive Summary
The APOLLON project (Advanced Pilots Of Living Labs Operating in Networks) started on 1st
November 2009 with a duration of 30 months.
The main issues addressed by APOLLON are the present lack of Living Lab harmonisation and
collaboration, and the serious difficulties of SMEs in engaging in cross-‐border innovation.
The APOLLON project will demonstrate the positive impacts of cross-‐border domain-‐specific
Living Lab networks, by setting up an advanced pilot composed of 4 thematically focused
European-‐wide Living Lab experiments.
The main objective addressed by the present deliverable is an impact creation plan, oriented
towards the main stakeholders involved: LLs, SMEs, Government bodies and large
companies. For each of these parties, we have identified the relevant results and, starting
from them, we have outlined a series of expected impacts. To ensure these impacts reach
the recipients, a detailed plan has been developed covering the involvement of all
stakeholders and the dissemination and sustainability aspects of the project. Finally, the
Dissemination team has identified the key indicators and metrics for creating impacts.

Table of Contents
1 Introduction .......................................................................................................................... 5
2 APOLLON Objectives and Expected Results................................................................ 7
2.1 APOLLON General Objectives....................................................................................... 7
2.1.1 APOLLON ’Vertical’ Objectives............................................................................................. 9
2.2 APOLLON Expected Results ........................................................................................10
2.2.1 ’Vertical’ Expected Results...................................................................................................11
2.2.2 ’Horizontal’ Expected Results.............................................................................................12
2.2.3 Key Performance Indicators ...............................................................................................13
3 APOLLON Expected Impacts...........................................................................................15
3.1 Expected Impacts from the Experiments ...............................................................16
3.2 Expected Impacts on Major Stakeholders .............................................................17
4 APOLLON Impact Creation Plan....................................................................................19
4.1 Impact Creation Plan: Stakeholders point of view .............................................21
4.1.1 Relevance of Results for Stakeholders ...........................................................................21
4.1.2 How to Create Impacts for Living Labs ..........................................................................25
4.1.3 How to Create Impacts for SMEs.......................................................................................27
4.1.4 How to Create Impacts for other major Stakeholders.............................................28
5 Sustainability and Scalability ........................................................................................31
5.1 Sustainability...................................................................................................................31
5.2 Scalability .........................................................................................................................33
5.3 Service development and Platforms setting-up to create sustainable
impact ...........................................................................................................................................34
5.3.1 Cross Border Piloting Service.............................................................................................34
5.3.2 Interactions for Dissemination and Sustainability ...................................................35
5.3.3 Platforms setting-‐up...............................................................................................................36
5.3.4 Interactions for Dissemination and Sustainability ...................................................36
5.4 Other activities................................................................................................................37
5.4.1 APOLLON related Project Engagement..........................................................................37
5.4.2 APOLLON Extra-‐European Dissemination ...................................................................38
6 Impact Indicators ..............................................................................................................40
7 Conclusion............................................................................................................................44
Annex 1 .........................................................................................................................................45
Letter of Support – Supporting Members .........................................................................45
Annex 2 .........................................................................................................................................48
Declaration of Accession – Associate Members ..............................................................48
Annex 3 .........................................................................................................................................50
Supporting partners composition.......................................................................................50
Annex 4 .........................................................................................................................................51
Associate members composition.........................................................................................51

1 Introduction
The APOLLON project (Advanced Pilots Of Living Labs Operating in Networks) started on 1st
November 2009 with a duration of 30 months .
The main issues addressed by APOLLON are the present lack of Living Lab harmonisation and
collaboration, and the serious difficulties of SMEs in engaging in cross-‐border innovation.
Living Lab networks, by setting up an advanced pilot composed of 4 thematically focused
European-‐wide Living Lab experiments.
APOLLON addresses four major domains in which ICT products and services innovation may
benefit most from cross-‐border Living Lab networking. These are: (1) Homecare and
Independent Living, (2) Energy Efficiency, (3) eManufacturing and (4) eParticipation.
In each of these domains, a real-‐life experiment will be specifically designed to pilot and
validate that cross-‐border domain-‐specific collaboration between Living Labs leads to
measurable improvements in ICT product and service innovation, that it brings significant
added value to SMEs including micro entrepreneurs, and that it leads to sustainable
networks strengthening the European innovation fabric.
In the experiments, SMEs are enabled to take part in cross-‐border Living Lab experiments
beyond their home markets, and are supported by large industrial companies, academic
centres and other stakeholders.
The pilot aims at the sharing and harmonisation of Living Lab approaches and platforms
between networks of exemplary European Living Labs, and the subsequent evaluation and
exchange of results on a European and even worldwide level.
The APOLLON project approach is organised in two different but tightly interconnected
levels, the so-‐called ‘vertical’ and ‘horizontal’ levels. As for the vertical level, the focus is on
validating the added value of a cross-‐border Living Lab network to deliver a domain-‐specific
breakthrough and to engage business stakeholders (especially SMEs), end-‐users as well as
public stakeholders in innovation at a European scale. The horizontal level includes
transversal activities that will penetrate each of the vertical domains and where common
methodologies and tools for cross-‐border Living Lab networking are being set up, tested and
validated, and where work on governance and business models as well as European and
worldwide transfer and dissemination will ensure a scalable and sustainable outcome.
The APOLLON project approach is also reflected in the work package structure. This consists
of two horizontal work packages, Methodology & Tools (WP 1) and Dissemination &
Sustainability (WP 6), and of four vertical work packages, addressing the four domains:

Homecare and Independent Living (WP 2), Energy Efficiency (WP 3), eManufacturing (WP 4),
eParticipation (WP 5). Finally there is WP 7 for the Project Management.
In particular, Workpackage 6, Dissemination & Sustainability, aims at creating impact and

ensuring sustainability. It is organized into tasks from the set-‐up of an Impact Creation
Strategy to the conduction of Network Mobilization and Engagement to the consolidation of
the Sustainability Strategy and Business Plan. It thus covers all the planning of dissemination,
networking, and Sustainability Strategy.
An outcome of WP6, between others, is the present deliverable “APOLLON Impact Creation
Plan” which outlines the impact targets and the approaches to achieve them.
The present report starts showing APOLLON’s main objectives and expected results to be
use to create a positive and wide impact on all stakeholders. Once the expected impacts are
clearly identified, a detailed plan describing how to create and achieve those impacts will be
presented.

2 APOLLON Objectives and Expected Results
2.1 APOLLON General Objectives

The general objective of APOLLON is to pilot and assess cross-‐border domain-‐specific
networks of Living Labs, to deliver validated methodologies and tools for this, and to ensure
that such networks can offer benefit to all relevant stakeholders, in particular to SMEs, in a
sustainable way.
Living Lab networks. In order to achieve this, APOLLON will conduct an advanced pilot
composed of 4 thematically focused European-‐wide Living Lab experiments. The pilot aims
at the sharing and harmonisation of Living Lab approaches and platforms between networks
of exemplary European Living Labs, and the subsequent evaluation and exchange of results
on a European and even worldwide level.
The general APOLLON objectives are thus situated at three levels, i.e. the level of Living Lab
collaboration and SME involvement, the level of common methodologies and tools, and the
level of international dissemination and long-‐term sustainability.
In terms of Living Lab collaboration and SME involvement, the project has as overall
objective to demonstrate the added value of a thematic cross-‐border network of Living Labs
for the relevant stakeholders, and in particular for Living Labs themselves and for SMEs. This
implies setting up experiments that by design enable the identification and assessment of
positive or negative impacts of implementing a number of cross-‐border harmonisation
approaches. It also implies that the APOLLON pilot will focus on active SME involvement in
cross-‐border Living Lab activities and will create European level synergies for these
companies.
In terms of common methodologies and tools, the project has as overall objective to identify
the basic principles, concepts and processes that underlie cross-‐border domain-‐specific
networks of Living Labs. This implies the development of a cross-‐border Living Lab Network
methodology acting as a framework, and including the creation of action-‐based and value-‐
adding strategies & concepts for cooperation, tools & methods to stimulate user
involvement, user empowerment to enable true collaboration, best practices & lessons
learned to be used as guidelines, harmonisations between the different Living Lab methods
and approaches to better understand & assess the benefit, and contextual impact factors.
APOLLON aims at defining and harmonising tools and platforms for the set-‐up and successful
operation of such a network. It also implies generating an impact assessment framework
that can be used to validate and benchmark these approaches.

In terms of dissemination and sustainability, the project has as overall objective to inform
and network the relevant stakeholders in Europe (Living Labs, SMEs, large enterprises,
government agencies) for each specific thematic domain. It will ensure dissemination among
Living Labs, public organisations, industry and SMEs on a European-‐wide and even global
scale. APOLLON will also create sustainable networks of cross-‐border thematic Living Labs in
Europe that together can address the common challenges in their specific domain, based on
a solid governance model for thematic cross border networks of Living Labs.
In the following list, the general principles as well as concrete measures adopted by
APOLLON are elaborated for these objectives:
• investigate to what extent a network of such Living Labs, organised in a network, will
benefit all parties involved. This will be done in four important domains: Homecare
and Independent Living, Energy efficiency, eManufacturing and eParticipation
• investigate the cross-‐border network possibilities as well as the underlying tools and
methodologies, within the domains of Homecare and Independent Living, Energy
efficiency, eManufacturing and eParticipation. In each of these domains APOLLON
will also exchange best practices on how the Living Lab (and subsequently the
network) can contribute to a better take up of ICT services and applications.
• investigate the requirements of transferring applications and services from one
Living Lab to another.
• provide guidance and guidelines for involving SMEs into cross-‐border Living Lab
activities
• address the issue of interoperability between the different Living Labs.
• distribute information in and by the thematic cross-‐border networks. The project
will identify the best way of sharing information on new technologies and services
that are developed and tested in the different Living Labs.
• investigate on how such networks can stimulate different stakeholders from all over
Europe to work together on specific issues.
• identify, for the different domains, what the determining, local contextual factors
are, how they can be dealt with and how different partners can be brought together
to tackle the interoperability issue

Next to these general objectives, the CIP programme has put forward a number of explicit
objectives to support SMEs and micro enterprises. In the APOLLON project, 12 SMEs are
directly and actively involved in the vertical domain experiments. By so, the APOLLON
project wants to:
• provide SMEs with an entry point to larger European markets in cooperation with
more established, larger companies.
• act as a nucleus for sharing innovative RDI activities within the thematic experiment
as well as to find different parties that can contribute to these activities
• act as a gateway for SMEs, through the networks of Living Labs, towards the
different EU Member States and regions to explore possible markets.

• construct an open environment in which all types of stakeholders, with a special

focus on SMEs, can enter and participate.
2.1.1 APOLLON ’VERTICAL’ OBJECTIVES

Each experiment will have a complementary focus on specific cross-‐border harmonisation
aspects, i.e. on building a common ecosystem, a common benchmark framework, using a
common technology platform, and generating a common integration framework.
 The Homecare and Independent Living experiment: Within the Homecare and
Independent Living experiment we will specifically address the ecosystem-‐related
issues including contextual factors, business models and (organisational as well as
service) interoperability.
• to create a framework that identifies these factors on the level of usage, social
and cultural differences, legal and regulatory aspects as well as ecosystem
determinant.
• to assess market acceptance and business opportunities within several national
contexts.
• to generate overall protocols that help in the efficient and effective planning of
transposing Homecare and Independent Living care systems from one EU
country to another.

 The Energy Efficiency experiment: the Energy Efficiency experiment has set the
following concrete objectives:
• to create a sustainable network of innovative lead market Living Labs in Europe
to address common challenges related to regulatory issues in the so-‐called ’free
last energy mile market’.
• to enable household and citizen level validation and empowerment for active
role in energy saving, innovative distribution and even areas of local energy
productions.
• to promote strongly local level SME innovation and create European level
synergies to these companies in scaling their market reach in ICT enhanced
energy efficiency domain.
• to project new emergent value constructions and business models in the
liberated energy market through these pilots from these pilot
user/community/local SME perspective and highlight regulatory issues related.
• to pilot a common benchmark framework, and derive general guidelines related
to this. This framework will assess the scalability of the network services and the
comparability of research data within cross-‐border projects.

 The eManufacturing experiment: Within the eManufacturing experiment,
platform(s) will be used and services will be created with the objective of benefiting
SMEs. The objectives within APOLLON are:

• to adapt and evaluate a platform which will be capable of integrating real-‐world
objects and resources (devices, business systems, humans, and processes)
under the same roof.
• to create a "plug-‐and-‐play" functionality which will facilitate different SMEs,
irrespective of their business and technological expertise, to use and
experiment each others' services and entities.
• to provide an environment that will foster product innovation and exchange of
ideas.

 The eParticipation experiment: The Specific objectives of the eParticipation
experiment are
• to pilot an integrated experiment dealing with the role of convergent media,
social networking and the user engagement associated with it.
• to share methods for evaluating cross-‐border acceptability and user experience.
• to test integration and networking of services.

2.2 APOLLON Expected Results

APOLLON expected main results can be summarized in three points:
(1) Piloted and evaluated added value of LL networks especially for SMEs
(2) Harmonized methodologies and tools for cross-‐border Living Lab projects
(3) Sustainable cross-‐border domain-‐specific LL networks
Furthermore, the APOLLON target outcomes are to deliver concrete results and guidelines in
terms of building common ecosystems and Living Lab networks, common benchmark and
impact assessment frameworks, using common technology platforms, and creating common
integration methodologies.
At the end of the project the following goals need to be achieved:
1. A set of validated methodologies to set up and conduct cross-‐border Living Lab pilot
networks. This will be based on an overview of current best practices but it will go
beyond the state-‐of-‐the-‐art in Living Lab networking, i.e. towards practical and
large-‐scale collaboration, and focusing on SME involvement.
2. A recommended toolset for facilitating cross-‐border research. Key focus areas
include interoperability, easy transfer, and similar data gathering.
3. Set up of European thematic Living Lab networks. By working out governance
models and action plans, by organising networking and dissemination events, and by
linking with partners even beyond Europe, the project will ensure that the core
partners (taking direct part in the pilot activities), the support partners (being
involved directly in information exchange and in building the networks, cfr. infra)

and the wider stakeholder community reached by the dissemination activities, form
clusters that are able to utilise the results of APOLLON.
4. A framework and practical guidelines for involving SMEs
5. Impact assessment of the specific added value in terms of results as well as
operational efficiencies of the cross-‐border approach
6. Recommendations and action plans for viable, sustainable and scalable roll-‐outs to
further domains and sectors. Based on a dialog with the thematically structured
communities that are addressed during the lifetime of the project, on the lessons
learned during the extensive pilot activities, as well as an accurate marketplace
analysis, these recommendations will address the various stakeholder requirements
for a cross-‐border Living Lab network, as well as the governance structure and the
most suitable business model.
APOLLON expected results respond to the horizontal objectives which deal with setting up
cross-‐border domain-‐specific Living Lab collaboration and SME involvement, the piloting of
common methodologies and tools for cross-‐border Living Lab networking, and international
dissemination and long-‐term sustainability of such practices and networks. Also, they
respond to the vertical objectives which are specific to the domains in question. The
interlinked organisation of the horizontal and vertical activities will ensure that these results
are met on both levels.
2.2.1 ’VERTICAL’ EXPECTED RESULTS

The vertical domain activities (i.e. involving the Homecare and Independent Living, Energy
Efficiency, eManufacturing and eParticipation experiments) will contribute to the overall
results in three ways:
• By applying and testing harmonised methodologies and tools,

• By providing a nucleus for the cross-‐border domain-‐specific Living Lab networks, and
• By validating the impact in terms of innovation breakthroughs for SMEs and Living
Labs by carrying out a cross-‐border Living Lab experiment.

Each experiment will have a complementary focus on specific cross-‐border harmonisation
aspects, i.e. on building a common ecosystem, a common benchmark framework, using a
common technology platform, and generating a common integration framework.
This will result in:
1. A common eco-‐system model (Homecare and Independent Living experiment)

In the first experiment an existing solution which is piloted in a local Living Lab will
be transferred to one other Living Lab belonging to the network. The focus within
this approach is to determine what kind of ecosystem, value network and common
approach needs to be in place to conduct cross-‐border pilots (in the domain of
Homecare and Independent Living) and to what extent it helps to do this faster,

easier and more efficiently. This model will be applied to two Independent Living
Services applications.
2. A common benchmark framework (Energy Efficiency experiment)

This experiment will develop a common benchmark framework that will be
deployed in all Living Labs taking part in the Energy Efficiency experiment. The main
focus here is to assess the scalability of the Living Lab network, its services, and the
comparability of research data within cross-‐border projects. This model will set
benchmark criteria for a well-‐functioning energy Living Lab service delivery and will
provide a clear model of network efficiencies related to a shared platform of Living
Lab services. This model will e.g. be applied in the energy efficiency domain to
assess the impact of smart-‐metering on user behaviour.
3. A common technology platform (eManufacturing experiment)

In this experiment a common technology platform will be introduced and used by
each of the domain specific Living labs. The objective of this approach is not only to
see to what extent the use of such a common platform facilitates the transfer of
projects between Living Labs but also to investigate whether this stimulates new
forms of collaboration between different partners. The experiment will install and
adapt a research prototype called RWIP with additional integration logic and
services capability that will be used in the three participating Living Labs.
4. An integration framework (eParticipation experiment)

In this experiment we will transfer and integrate several locally tested applications
into each of the different Living Labs that are active in the network. By deploying the
integrated solution in all of the Living Labs we can test more accurately the
advantages, best practices and limitations (on an organisational, technical and
research level) of cross-‐border activities within the network. In this experiment
there will be an exchange and integration of different local projects between all
participating Living Labs.
2.2.2 ’HORIZONTAL’ EXPECTED RESULTS

The horizontal activities of the project will be finally responsible for reaching these overall
results. They aim to generalize and put results into a wider context utilizing a
multidisciplinary approach, and the commonly held knowledge of the project team.
One of the main outcomes of the APOLLON project is the development of an APOLLON
methodology. This is the major objective of the horizontal methodology work package. This
methodology will be created based on the current state of the art Living Lab research
initiatives, and inputs from the vertical thematic experiments within APOLLON. The final
methodology will be presented as a framework with a set of tools and processes for any
groups that wish to set up and conduct cross-‐border Living Lab networks. APOLLON
methodology will include an end-‐to-‐end tool set for Living Lab networks including the
relevant principles, concepts, tools, processes and role descriptions. Furthermore, the

methodology will define and describe the tangible and intangible measures required for
effectively demonstrating the added value of a Living Lab network for various user groups.
2.2.3 KEY PERFORMANCE INDICATORS

The benchmark table outlining the indicators that will be used to assess the overall results is
presented below.
Benchmark
at the end
Expected result Indicator name
of the
project
Self-‐sustainable Set-‐up of thematic cross-‐border Living Labs 4

networked Living
Labs Number of Living Labs collaborating within the
150
cross-‐border networks
Business and governance plan for networked

1
Living Labs
RDI project proposals originating from a cross-‐

5
border Living Lab network submitted
Stimulating service Number of RDI projects in Living Labs 20

and product
developments Collaborations set up between different
20
stakeholders across borders
European thematic workshops aimed specifically

12
at stakeholder communities
Increased benefits
Framework for impact assessment 1
for ICT RDI
Stimulation of Number of public-‐private partnerships in Living

12
business-‐citizen-‐ Labs
government
partnership Joint research proposals submitted at local or
10
European level
Local thematic workshops aimed at business-‐

8
citizen-‐government partnerships
Added value for SMEs directly involved in networked Living Labs 24
SME
Open platform for SME involvement 1
Participation of SMEs in thematic workshops and 100

events
Scalability Number of local projects transferred to another

8
region
Reinforcement of Number of citizens involved in (cross-‐border)

8.000
the role of the user / Living Lab research
citizen
Toolset for user involvement 1
Methodologies Set of methodologies for cross-‐border networks

1
of Living Labs
Exchange of best Number of European public conferences and

practices workshops aimed at Living Lab and academic 12
communities
Number of articles in scientific and business

10
journals
Presentations at other conferences and

20
workshops
Number of organizations receiving

800
dissemination material

3 APOLLON Expected Impacts

The APOLLON overall expected results are to deliver the following impacts for each of the
outcomes identified:
1. A set of validated methodologies to set up and conduct cross-‐border domain-‐

specific Living Lab networks. The use of such a common approach within the
different cross-‐border networks of Living Labs will enable stakeholders to set up,
carry out and transfer projects faster, easier and more efficiently.
2. A recommended toolset for facilitating cross-‐border Living Lab activities. The

mixture of current and novel ICT platforms, components and tools in order to co-‐
design and co-‐develop new ICT products and services will ensure that the
innovation lifecycle within Living Labs and ultimately within all stakeholders
domains becomes more effective and more efficient. Services will be better
oriented towards user needs and practices, and will be developed with less effort.
3. The set-‐up of European thematic Living Lab networks. The project will ensure that
the core partners (taking direct part in the pilot activities), the support partners
(being involved directly in information exchange and in building the networks, cfr.
infra) and the wider stakeholder community reached by the dissemination activities,
form clusters that are able to utilise the results of APOLLON and experience their
impacts beyond the lifespan of the project. By working out governance models and
action plans, by organising networking and dissemination events, and by linking with
partners even beyond Europe, sustainability and scalability will be ensured.
4. A platform and practical guidelines for involving SMEs. The project will offer
guidance and guidelines for involving SMEs into cross-‐border Living Lab activities
and for helping them to scale up from local lead markets. It will provide cross-‐
border testing as a service to single SMEs who want to extend their market as well
as to networks of SMEs that want to test the possible integration of their services at
a European Level.
5. An impact assessment of the specific added value in terms of results as well as

operational efficiencies of the cross-‐border approach. The project will build an
evaluation and assessment framework that will be applied to validate the overall
APOLLON approach as well as the way in which it is implemented in the domain-‐
specific experiments related to cross-‐border Living Lab collaboration. The impact
assessment will, using a set of KPI’s, critically evaluate the added value of cross-‐
border domain-‐specific Living Lab networking, and will derive the lessons learned.
6. Recommendations and action plans for viable, sustainable and scalable roll-‐outs to
further domains and sectors. Based on a dialog with the thematically structured

communities that are addressed during the lifetime of the project, on the lessons
learned during the extensive pilot activities, as well as an accurate marketplace
analysis, these recommendations will address the various stakeholder
requirements for a cross-‐border Living Lab network, as well as the governance
structure and the most suitable business model. On the basis of this, sustainable
networks can be established.

The APOLLON project will create impact by:
• Synergizing and piloting an APOLLON methodology and supporting platforms and

toolsets for cross-‐border thematic Living Lab networks
• Specifying, demonstrating and evaluating along metrics the added value for cross-‐
border collaboration between living labs
• Ensuring participation in the cross-‐border Living Lab pilots of the relevant
stakeholders, and most specifically facilitating SMEs to scale up by active
participation in European Living Lab projects
• Networking and exchanging information engaging the broad community of other
Living Labs already during the lifetime of the project

Through these results, APOLLON will increase awareness of the systemic nature of RDI
process and inter alia on knowledge resources, new information technologies, cooperative
networks and highly specialized product markets. The developed APOLLON methodology will
provide a framework for engaging, empowering and mobilizing self-‐organizing individuals
within actor networks.
3.1 Expected Impacts from the Experiments

On the level of vertical domain-‐specific experiments, the APOLLON project will create impact
through piloting a number of novel applications that are crucial for a number of important
application domains (see the section on Motivations for the APOLLON project). These
breakthroughs are related to:
• Remote gateway and sensor-‐based systems, where the involved SMEs will be able to
explore new markets and identify the required local stakeholders for deploying their
technologies in another country. On the other hand, this experiment will improve
the technologies and devices used in the homecare context through the validation in
different contexts.
Thus, the main expected impacts in the Healthy and Independent Living domain
are:
o Ability to do cross-‐border experiments faster, easier and more efficiently

o involved SMEs explore new markets;

o improve the technologies and devices used in the homecare context
through the validation in different contexts
• Energy Efficiency, where a better understanding of user behaviour and processes to

stimulate behavioural change in terms of Energy consumption will be piloted. It will
also contribute to rational Energy use and by so a decrease of the Carbon Foot Print.
Next to that the potential of the Nokia Home Control centre in this experiment will
be assessed, resulting in a set of recommendations.
• eManufacturing, where the innovation lifecycle for SMEs in the automotive industry
will be improved. This will be facilitated with an adjusted integration and service
platform for this sector. The use of this platform increases the seamless exchange of
information between suppliers, subcontractors and consumers in the experiment.
This will also imply an increase in the collaboration between those partners as well
as a more efficient and cost-‐reductive workflow.
• eParticipation where integrated services for citizen participation in city life will be
piloted. These will be deployed and validated on a larger scale. These services will
increase the dialogue between citizens themselves as well as citizens and
government or public organisations and thus the empowerment of the user. It will
also provide practical insights and guidelines on how to address and involve
communities in eParticipation projects or applications. On a more technological
level the experiment will promote a better understanding of new technologies like
3D, social media and RFID as such and their value for eParticipation services.

3.2 Expected Impacts on Major Stakeholders

The major expected impacts of the APOLLON project on the major stakeholders involved in
the project can be briefly described as follows.
1. Impact on (networks of) Living Labs:
 For existing Living Labs, the main impacts are:

• the possibility to leverage local expertise across European borders;
• more effective and more efficient cross-‐border projects;
• better results in terms of outcomes and comparability of the Living Lab
research as well as in terms of valorisation opportunities
• a better value proposition for their local stakeholders through an
enlarged footprint and an improved and harmonised methodology
 For new Living Labs, the major impacts are:

• the availability of a network of experienced Living Lab partners with
clear expertise in their specific domain throughout Europe

• a platform where best practices are shared and new project

opportunities are opened up
• a roadmap towards cross-‐border excellence
 For existing networks of Living Labs, including ENoLL, the major impacts are:
• the extension and intensification of Living Lab cross-‐border networking
through the domain-‐specific networks;
• the possibility of new value propositions by Living Lab networks to their
stakeholder community

2. Impact on SMEs:
• Access to new markets beyond the home market

• Access to new ecosystem partners and business opportunities
• Pan-‐European user testing will ensure more user-‐oriented services and products
and higher user acceptance at European level
• Support of competitiveness because of enlarged scale and faster deployment of
novel services and processes
• Easy access to all local relevant stakeholders via a Single Point Of Access
• Access to tools, applications, services and infrastructure of the different Living
Labs as well as the other partners related to the Living Lab
• Lower thresholds to engage in cross-‐border Research, Development and
Innovation (RDI).

3. Impact on other major stakeholders:
• Large enterprises: better methodological support for Pan-‐European research

projects.
• Large enterprises: new users for solutions and platforms
• Large enterprises: expansion of their traditional ecosystems through new
strategic partnerships with SMEs.
• Government bodies: possibility to assess and benchmark current policies and
funding schemes related to Living Labs.
• Government bodies: potential to complement local RDI activities with cross-‐
border activities.


4 APOLLON Impact Creation Plan

The table reported below summarizes how the APOLLON project will support the expected
impact requested in the CIP Call.
CIP expected impacts APOLLON outcomes and steps

Reinforcement of the role of the • APOLLON will demonstrate and promote the use
user or the citizen in the of cross-‐border Living Labs as a viable
innovation lifecycle instrument for user centred design.
• Set-‐up RDI activities in the network of Living
Labs involving government, industry and
citizens.
• Provide tools and methods within the APOLLON
methodology to involve users
Stimulating and influencing • APOLLON will provide best practices in setting
more rapid, high-‐quality and up real life experiments
high-‐impact service and • APOLLON will evaluate its 4-‐model approach for
cross-‐border research
product developments, • Offer a state-‐of-‐the-‐art report on existing
facilitating technological and methods and tools for (cross-‐border) Living Labs
social innovation • Strategies and protocols for cross-‐border Living
Lab research
Stimulation of business-‐citizens-‐ • The experiments within APOLLON involve
government partnerships; business, citizen and government stakeholders.
APOLLON will bring the different stakeholders
within the thematic domains together both
locally as on a European scale to set-‐up new
collaborative projects.
Savings and increased benefits • APOLLON will deliver best practices and a
for investment in ICT research derived methodology for networked Living Labs
and innovation. • A sustainable business model for setting-‐up and
managing a cross-‐border network of Living Labs
• Piloting cross-‐border networks in which
different stakeholders work together and by so
can limit or lower the cost and maximize the
outcome
Improved capacities for SMEs, • The APPOLON project will enable both Living
including micro-‐entrepreneurs, Labs and cross-‐border networks of Living Labs
to develop, validate and • APOLLON will facilitate cross-‐border Living Lab
integrate new ideas and rapidly research activities.
scale-‐up their services and • SMEs will be provided with opportunities to be
products from their local region engaged in specific cross-‐border pilots as well as
to other regions with different to broad based information of foreign markets

characteristics. with low risk.

• Methodology, tools and guidance will have
special focus on how SMEs can run pilots in
cross-‐border Living Labs
Self-‐sustainability of networked • Both the creation of a sustainable governance
Living Labs and convergence model for networked Living Labs as piloting four
towards a common quality thematic cross-‐border networks of Living Labs
model will enable the set-‐up of self-‐sustainable network
of Living Labs.
• The creation of a common, validated APOLLON
methodology together with the definition of key
performance indicators can form the base for a
quality model
• Defining strategies for setting up cross-‐border
pilots in a specific thematic domain.
Methodologies and tools • Providing a State-‐of-‐the-‐art of existing tools and
generalised from the sharing of methodologies
best practice • The APOLLON project will describe the lessons
learned in each of the vertical domain
experiments.
• The development of a generic APOLLON
methodology that embeds different types of
methodologies
Learning about the • APOLLON will provide the lessons learned for
interdependence of quality, each of the vertical experiments
costs and time in user-‐driven
open innovation
Exploitation of synergies An APOLLON methodology for cross border Living

between the domain specific Lab networks that addresses
experiments
• tools, platforms
• concepts, methods
• framework for sources of network synergy
identification
Clustering of the various components of the
APOLLON Methodology according to the LL lifecycle
concept
Demonstrating the added value Clarification on the stakeholder roles

for validating innovative service
and business models Opening markets for SMEs
Four different pilot experiments
• their success reports, best practices

• their lessons learned

• the measured KPIs
Self-‐sustainability of networked • Roadmap and agenda for future research: pipeline
Living Labs and convergence of future research projects
towards a common quality • APOLLON Methodology
model, methodologies and tools • Structured approach for validation
generalised from the sharing of • Framework to measure success
best practice;
Showing the added value of • Assessment of the achievements of thematic

networking Living Labs with networks versus generic network initiatives for
similar interests across borders Living Labs in Europe
• Assessment of the national and regional Living Lab
networks versus thematic networks
• Four ways to practice networks
4.1 Impact Creation Plan: Stakeholders point of view
4.1.1 RELEVANCE OF RESULTS FOR STAKEHOLDERS

To proceed with a definition of an impact plan, first of all we need to identify how the
expected results generated by the APOLLON project can be made available to the different
stakeholders. The following matrix, reporting the expected results and the major
stakeholders (Living Labs, SMEs, Large Enterprises, Government bodies, Research agencies),
shows possible relations and benefits for the parties involved.

Stakeholders
LLs SMEs Others
Results
A set of validated Enable the set up, Pan-‐European user Better methodological
methodologies to carry out and transfer testing will ensure support for Large
set up and conduct of projects faster, more user-‐oriented Enterprises for Pan-‐
cross-‐border easier and more services and products European research
domain-‐specific efficiently; offers a and higher user projects
Living Lab networks roadmap towards acceptance at
cross-‐border European level.
excellence;
a better value
proposition for LL local
stakeholders through
an enlarged footprint
and an improved and

harmonised
methodology.
A recommended Innovation lifecycle Access to tools, Possibility to engage
toolset for becomes more applications, services users for solutions and
facilitating cross-‐ effective and more and infrastructure of platforms
border Living Lab efficient; the different Living
activities a platform where best Labs as well as the
practices are shared other partners related
and new project to the Living Lab
opportunities are
opened up
The set-‐up of The availability of a Access to new markets For the Government
European thematic network of beyond the home bodies there is the
Living Lab experienced Living Lab market; possibility to assess
networks partners with clear access to new and benchmark
expertise in their ecosystem partners current policies and
specific domain and business funding schemes
throughout Europe opportunities; related to Living Labs
easy access to all local
relevant stakeholders
via a Single Point Of
Access
A platform and The extension and For involving SMEs Expansion of Large
practical guidelines intensification of into cross-‐border enterprises’ traditional
for involving SMEs Living Lab cross-‐ Living Lab activities ecosystems through
border networking and for helping them new strategic
through the domain-‐ to scale up from local partnerships with
specific networks lead markets SMEs
An impact A validated APOLLON Lower thresholds to potential to
assessment of the approach available to engage in cross-‐border complement local RDI
specific added value all LLs ; Research, activities with cross-‐
in terms of results as more effective and Development and border activities for
well as operational more efficient cross-‐ Innovation (RDI) Government bodies
efficiencies of the border projects;
cross-‐border better results in terms
approach of outcomes and
comparability of the
Living Lab research as
well as in terms of
valorisation
opportunities
Recommendations Collection of lessons Support of
and action plans for learned during the competitiveness

viable, sustainable extensive pilot because of enlarged

and scalable roll-‐outs activities; scale and faster
to further domains the possibility of new deployment of novel
and sectors value propositions by services and
Living Lab networks to processes;
their stakeholder accurate marketplace
community analysis

Common ecosystem Possibility to transfer Possibility to transfer Possibility to transfer
in other contest in other contest in other contest
(cities, regions, (cities, regions, (cities, regions,
countries), access to countries), access to countries), access to
new ecosystem new ecosystem new ecosystem
partners and business partners and business partners and business
opportunities opportunities opportunities
Common Comparison of Comparison of Comparison of
benchmark indicators indicators indicators
Common platform Remote services/ Remote services/ Remote services/
interoperability interoperability interoperability
Common Composition of Composition of Composition of
integration services services services

To make the expected results adoptable by all stakeholders, thus creating the expected
impacts, the Dissemination and Sustainability Team will put in place the following process:
• Become Aware: through a wide dissemination activity, WP6 aims at reaching

many members of the communities interested in open innovation, Living Labs
and user involvement, all different types of stakeholder (LLs, SMEs, Government
Bodies, research agencies...) and other possible partners working on similar
projects.
Main Mechanisms: APOLLON portal, other communities websites (ENoLL,
AMI@work...), workshop and events organized by APOLLON, links with other
ongoing projects (MAPEeR SME, PreCo...), Public Dissemination Material and
journal publications. An additional mechanism to reach the wide pubic, is to
issue a few press releases on the Apollon accomplishments. This activity will be
done in collaboration with ENoLL community, sharing the communication
contacts and releases.

• Engage: APOLLON strives to be an open project in which participation with all
stakeholders is highly important. For this reason, APOLLON members, using the
mechanisms they have at disposal, will involve a large number of supporting
partners committed to one or several vertical domain focuses.

Main Mechanisms: letters of support to become Supporting Member,

Customized Dissemination Material, General and Domain Specific events,
dedicated APOLLON web portal sections for Supporting Partners and SMEs.

• Adopt: to better involve APOLLON stakeholder in the project activities,
APOLLON will promote the adoption of methodologies, tools and guidelines
already at an early stage, during the project execution. This will also contribute
to the sustainability of project’s results in terms of future cross-‐border activities
and of the European Thematic Living Lab Networks in general.
Main Mechanisms: declaration of accession to become Associate Member,
participation to APOLLON internal workshops, participation to APOLLON
Pilots/demonstrations.

Apart the different type of stakeholder (LL, SME, others), linked to each phase of this
process we can identify three different levels of involvement as shown in the picture below.

In the following paragraphs, we will characterize this general process for each different
stakeholder and describe the different level of involvement of APOLLON stakeholder. We
will then define actions to be undertaken in order to guarantee the sustainability and
scalability of the impacts. Finally, we will introduce some relevant impact indicators to
ensure the correct viability and execution of the project.

As for the experiments impacts, according to the Description of Work, each pilot will
describe and measure all impacts referring to a specific domain. More information will be
thus available on the deliverables developed by WP2, WP3, WP4 and WP5.
4.1.2 HOW TO CREATE IMPACTS FOR LIVING LABS

The pioneering approach of Living Labs is to improve the innovation process by establishing
business-‐citizens-‐government partnerships that enable users to participate in R&D at an
early stage. European Living Labs are at the forefront of defining and putting into practice
this new approach within the context of their local ecosystem. One of the main strengths of
the Living Lab approach, in fact, is its ability to merge research and innovation processes
with the local, real-‐life context.
Over the past years, an increasing number of Living Labs have started operations throughout
Europe, and are forming a vibrant and still growing community. It is clear that networking
and federation at a European scale is needed in order to fully leverage the strength of these
locally embedded labs.
Currently, Europe-‐wide federation and networking between Living Labs is primarily aimed at
harmonising best practices for setting up and conducting individual Living Lab research. In
addition, Living Labs are collaborating across Europe at an individual project level.
The APOLLON project is taking the next step in networking and harmonising Living Lab
approaches throughout Europe by piloting a more intensive, permanent and scalable
collaboration, resulting in methodologies, tools and sustainable organisational structures for
cross-‐border domain-‐specific Living Lab networks.
As a matter of fact, most mature Living Labs across Europe are already aware of the
expected results and impacts of the APOLLON project since it is exactly what is missing to
their activities: a validated methodology, a harmonized approach and a joint collaboration to
establish cross-‐border Thematic Networks, to enable the set up, carry out and transfer of
projects faster, easier and more efficiently, to share best practices and to gain better results
in terms of outcomes and comparability of the Living Lab research as well as in terms of
valorisation opportunities.
Of course, APOLLON aims at reaching not only mature and European Living Labs. For this
reason the dissemination team has identified many communities to work in collaboration
with, i.e. ENoLL, AMI@work, and so on, for exchanging ideas on best practices, policy issues,
awareness initiatives. The APOLLON members consider strategic the dialog with existing
networks of Living Labs. According to this view, special attention will be given to the new
ENoLL members that are joining the European network after the 4th wave launch.
Communication and collaboration with the partners in the existing Living Lab projects, used
in this Pilot, is very relevant in this contest. Since one of the objectives of the APOLLON
project is to provide existing projects and SMEs with the possibility to upscale their
operations through the use of the Network of Living Labs, close attention will have to be

paid in communicating with the existing partners and stakeholders about the evolutions and
actions within these cross-‐border networks.
To engage interested Living Labs, APOLLON encourages additional external entities (i.e. non
direct APOLLON members, consortium partners) to subscribe a Letter of Support to
acknowledge the role of APOLLON supporter, especially regarding dissemination of
APOLLON findings to their constituencies. The local LL may also engage other LLs and SMEs
to act as a service provider or actor in the set-‐up and exploitation of the local experiment.
All APOLLON supporting partners are requested to prepare position papers in preparation to
events, meetings, workshops (both generic and specific) on the topic of Living Labs and
cross-‐border Living Lab activities.
Initiatives to set up stable structures of information exchange and knowledge transfer (such
as permanent tracks for workshops at the Bled conference or at ICE or at other key
conferences) has been undertaken: a total of 13 meetings (5 generic events and 8 domain
specific workshops) are planned along the whole project duration.
APOLLON encourages a wide attendance from LLs to the workshops and events that will be
organized during the whole project duration, where participation of active APOLLON
supporters is granted for free, since these meetings represent key mechanisms for
discussing on process directions and guidance on specific thematic concepts as well as to
general methodology and tools issues.
Furthermore, Supporting Partners will also have a dedicated section on the portal and
Customized Information material at disposal (dedicated material for Living Labs).
The APOLLON web portal will act as the central collaboration and dissemination tool of the
project in order to achieve its potential impact with the consortium, at European level, and
also towards much wider communities in Europe. It will make available the content derived
from the project output, such as presentations, publications, demonstrations and best
practices and so on, providing sharing and co-‐creation of information.
Living Labs have also the possibility to become Associate Partners, establishing an even
tighter relationship becoming active participants of the project activities and effective
partners even though they won’t be financed by the project. This type of tighter relationship
requires the signature of a Declaration of Accession and is dedicated to those supporters
showing a high degree of activity in experimentation/dissemination initiatives.
Being part of the project and adopting APOLLON’ methodologies and tools, all LLs will
actively participate to the development of European and local projects, will collaborate with
other ongoing projects and will further investigate business opportunity also through the
cross-‐border thematic domain networks. Living Labs Associate Partners will also take part to
APOLLON internal workshops in order to maximise their involvement. This adoption will
bring benefits to all LLs at two levels: during the project and beyond the lifespan of the
project, keeping experiencing the expected impacts.
The availability of a network of experienced Living Lab partners with clear expertise in their
specific domain throughout Europe represents a clear opportunity for Living Labs: a better

value proposition for LL local stakeholders through an enlarged footprint and an improved
and harmonised methodology, a platform where best practices are shared and new project
opportunities are opened up, a collection of lessons learned during the extensive pilot
activities better results in terms of outcomes and comparability of the Living Lab research as
well as in terms of valorisation, a validated APOLLON approach, the extension and
intensification of Living Lab cross-‐border networking through the domain-‐specific networks.

4.1.3 HOW TO CREATE IMPACTS FOR SMES

It is commonly thought that strongly increased cross-‐border Living Lab collaboration would
potentially yield huge added value for Europe, as it enables firms, most particularly SMEs, to
participate in domain-‐specific innovation ecosystems at a European scale, without losing
sight of local circumstances and idiosyncrasies. Therefore, the next step in Living Lab
networking addressed by APOLLON is to pilot a more intensive, permanent and scalable
collaboration, resulting in methodologies, tools and sustainable organisational structures for
cross-‐border domain-‐specific Living Lab networks.
To overcome SMEs’ difficulties in engaging cross-‐border innovation and to provide them

with an entry point to European markets in cooperation with other larger and established
companies (open environment), it is necessary to involve SMEs as key user-‐ and provider-‐
participants.
The first step to address SMEs’ active participation and collaboration in order to make
effective the impacts described in this chapter, is to make SMEs aware of the possibilities
and advantages the four experiments of the APOLLON project and the European Thematic
Domain Networks offer them. As a matter of fact, only knowing that the APOLLON project is
producing results useful to SMEs’ activities and challenges can conduce to a real
involvement.
One mechanism APOLLON can adopt to reach and make aware SMEs is of course the
APOLLON website, an interactive portal that will have specific content streams towards
SMEs, and other communities websites, i.e. ENoLL, AMI@work and so on, where SMEs can
join discussions on specific domains and build relationships with Living Labs, users and other
stakeholders. This will create European level synergies for SMEs.
Certainly, journal publications and information material are also expected to significantly
contribute to the establishment of a huge APOLLON dissemination impact.
As for the Living Labs, those SMEs showing interest on APOLLON activities, can sign a Letter
of Support for contributing to the APOLLON best practice exchange activity related to
thematic cross-‐border Living Lab networks. In order to involve SMEs Supporting Partners,
the APOLLON dissemination team (WP 6) will create visible events and facilitates specific
workshops for SMEs, such as the Bled and ICE conferences and other meeting at the
localities of the Living Labs (for more details see APOLLON deliverable D6.1, Dissemination

Plan). Furthermore, each vertical WP (in collaboration with WP6) will set-‐up local
dissemination activities in which it will showcase the experiment, the cross border network
of Living Labs and the benefits for SMEs (often this will be done in cooperation with specific
sector organizations). Finally, a customized dissemination material for SMEs will be
provided.
Becoming a Supporting Member is the main mechanism APOLLON is using to engage SMEs.
But to pursue the objective to come to an even tighter relationship with those supporters
who have shown a high degree of activity in experimentation/dissemination initiatives,
there is the chance to became Associate Partners of the APOLLON project (for the list of all
Supporting and Associate partners, please see Annex 4). To become adopters, SMEs are
required to sign another kind of letter of support where they declare to be active
participants of the project activities. By doing this, SMEs will became effective partners,
even though they won’t be financed by the project, and will have complete access to all
methodologies, tools and results, developed during the project, gaining most benefits
already during the project execution.
Furthermore, one representative of the SMEs will be co-‐opted into the APOLLON
management committee. This will enable them to take part in decisions, to steer the project,
to consult the other SMEs… SMEs Associate Partners will also attend APOLLON internal
workshops.
By adopting APOLLON’ approach and methodologies, within each of the four Pilots, the core
SMEs (associate partners of the project) will cooperate in the cross-‐border experiments,
acting as technology providers, be involved in the piloting activities, have the possibility to
implement their products and services and the chance to attend cross-‐border business
meetings with local stakeholders and internal meetings within the APOLLON project. All this
will guarantee an effective SME involvement and will contribute to the sustainability of the
APOLLON results and impacts in terms of future cross-‐border activities and of the European
Thematic Living Lab Networks in general.
4.1.4 HOW TO CREATE IMPACTS FOR OTHER MAJOR STAKEHOLDERS

The experiments within APOLLON involve business, citizen and government stakeholders.
APOLLON, bringing the different stakeholders within the thematic domains together both
locally as on a European scale, aims at creating impact also for Industries, Government
Bodies and Research Agencies addressing their challenges and needs.
Large industrial actors that typically already have transnational reach are in principle well-‐
equipped to deal with the difficulties involved in expanding into new markets. However, as
the innovation and adoption phases are starting to overlap (particularly in the ICT industry),
even large firms experience a need to increase their interaction with local stakeholders.
Therefore, cross-‐border domain-‐specific networks aims at addressing the significant
challenges faced by large firms when trying to tap into the local innovatory power of SMEs,
public organisations and end-‐users.

Moreover, while several large ICT companies are starting to acknowledge the advantages
involved in co-‐creation together with (end-‐)users, they are continuously faced with the
tension between their transnational product and service portfolio on the one hand, and the
local nature of Living Lab co-‐creation activities on the other hand. This makes co-‐creation a
high-‐risk activity, but through the cross-‐border thematic domains networks there is a good
possibility to diminish it.
As for Government Bodies and Policy makers, their major challenge is to asses and increase
impact of RDI funding and to stimulate local RDI activities.
Many cities, provinces and regions in Europe have developed policies and instruments to
stimulate innovation and economic development, for example by strengthening clusters,
creating infrastructure or networks. However, it is not enough to limit innovation to the
support of technology. Innovation is increasingly changing from technology push models to
market pull. Given the insufficient ability of Europe to transform high level technology into
successful business ideas driven by true market needs, governmental bodies should act as
catalyser of open innovation mechanisms by enabling greater involvement of users,
stimulating demand creation and fostering entrepreneurial SMEs. This requires the set up of
innovation ecosystems pivoting on the Living Labs concept, as this responds to the
transformation by offering user-‐driven and open, collaborative forms of innovation.
The living labs concept, built upon principles of user driven open innovation, has the
potential to enrich the existing set of instruments for regional innovation policy. In order for
the living labs concept to become effectively integrated as part of the set of regional
innovation instruments, regional policies must adapt and itself innovate, in order to take
advantage of its opportunities and guide its adoption.
Moreover, RDI activities related to Homecare and Independent Living, Energy Efficiency and
so on often exhibit strong overlaps between countries. The challenge for policy makers is to
reduce this overlap while retaining the necessary instruments for stimulating local RDI
activity, accounting for local particularities and reaching local policy goals.
In addition, policy makers are increasingly seeking to assess and increase the impact of
funding mechanisms used to support RDI activities. Methodologically sound measurement
of local as well as cross-‐border impact indicators is the primary challenge that needs to be
tackled in this respect.
Thus, the APOLLON dissemination team (WP 6) creates awareness at Living Labs
stakeholders for an operative knowledge on the APOLLON project and the benefits that each
stakeholder category can exploit: e.g. verify opportunities in different markets by reducing
thresholds and barriers for companies (especially for SMEs), take advantage of the
multiplying effect provided by the networks in the augmentation of the impact on future
funding, facilitate collaboration between partners in a prevailing (but not limited to)
European perspective, set-‐up new collaborative projects. As for Living Labs and SMEs, the
main mechanisms APOLLON can adopt in order to make aware these other stakeholders are:

visible events and workshops, such as the Bled and ICE conferences and other meeting at
the localities of the Living Labs (for more details see APOLLON deliverable D6.1,
Dissemination Plan), the APOLLON website and other communities websites (i.e. ENoLL,
AMI@work), journal publications and information material and presentations and video's
which will be hosted through social media applications like slideshare.com,
youtube.com/vimeo.
Letters of Support to become Supporting Members will be used to engage these other
stakeholder as well.
If these stakeholders will decide to adopt the APOLLON methodology, guidelines and tools
becoming Associate Members, Government Bodies and Policy maker will take part to new
projects’ development under the Competitive and Innovation Programme, at EU level, but
also at regional, local level and will participate to the cross-‐border Living Lab pilots. Through
APOLLON, Large Enterprises will gain a better methodological support for Pan-‐European
research projects and the expansion of their traditional ecosystems through new strategic
partnerships with SMEs while Government bodies will have the possibility to assess and
benchmark current policies and funding schemes related to Living Labs and to complement
local RDI activities with cross-‐border activities.

5 Sustainability and Scalability

A perspective given by the synergy of APOLLON with networks (e.g. ENoLL, the European
Network of Living Labs), communities (e.g. AMI@Work Family of Communities and its
constituent communities, such as the Living Labs Open Innovation Community) and
promoters of events for building consensus at sectoral, European and international level
gives the appropriate reference framework and establishes the criteria to generate
effectiveness in the initial deployment of the integrated system of cross border network and
in the evolution towards long-‐term viability.
The positive impacts generated by the APOLLON project refers to the project duration
(according to the phases and sub-‐phases as defined in the Description of Work), but an
extended temporal interval has to be kept in consideration as well in order to assure that
impacts will persist in a sustainable and scalable way in the period successive to the project
end.
5.1 Sustainability
Living Labs are the key pillars in the APOLLON community architecture and therefore a
broad participation of supporting Living Labs is vital for the success of the project and for the
sustainability in terms of future cross-‐border activities: consensus must be built within an
Open Community approach and the connections that many APOLLON partners have with the
European Network of Living Labs and with local networks (regional, national) must be
valorised.
The participation of Living Labs that are not yet supporting partners or do not belong to
formally established Living Labs aggregations is also welcomed in order to broaden the
community served by the dissemination activities and to bring valuable idea contributions
from Living Labs themselves and from their stakeholders. Among organisations which work
in synergy to Living Labs, SMEs play a key role in this respect: in fact (with reference to the
APOLLON project general objectives) the fragmentation of the EU market for innovative ICT
based services and products is a strong limiting factor to allow SMEs to develop their
activities and to scale up dimensionally. APOLLON has been conceived to make evident to
enterprises in general and SMEs in particular the advantages that derive from thematic
Living Labs cross-‐border networks in promoting a genuine information exchange,
frameworks for innovative research activities and ability to find competent partners to carry
out such activities. The mix of all these factors create consensus with the creation and
diffusion of success stories (coming from a variety and richness of contexts that differ for
local environment, regulatory aspects, degree of users’ involvement) that fuels consensus
furthermore in a sustainable perspective. These success stories come from heterogeneous
situations, from the adoption of household level approaches in cross border networks for
Homecare and Independent Living and Energy Efficiency (with a very high-‐scale diffusion of

benefits in daily citizens’ life, from the facilitation of independent living to the energy usage
patterns modification) to real-‐world testbeds used in eManufacturing and (just to mention a
few real-‐life cases that create consensus) to key technologies selected in the eParticipation
network to facilitate the interaction of citizens with remote contents in real life settings.
A prerequisite to reach these goals has been the careful selection of the initial APOLLON
network given by the sum of core participants (APOLLON consortium members) and from
the supporting organisations. The mix of a selection of Europe’s most advanced Living Labs
combined with regional SME organisations oriented to innovation and co-‐creativity was due
to stimulate the definition and the exchange of best practices and to identify (and further
develop) specific pilots in selected domains.
Although a network growth is to be considered physiological considering the complex of the

four domains (Homecare and Independent Living, Energy Efficiency, eManufacturing,
eParticipation) and each single domain by itself, an ordered and systematic path for
development must be identified and given as available based on a realistic and consensus-‐
shared communication and dissemination strategy. This strategy has the primary goal to
reach a critical mass and to open-‐up the Network to engage a broader and relevant
community of EU stakeholders. These stakeholders can be categorised in five target groups:
• Regional Development Agencies, Innovation Agencies, Business Incubators

• European Living Labs (preferentially belonging to existing and well-‐recognized Living
Lab networks)
• Industry (Enterprises, Sector Associations, SMEs in particular included micro
entrepreneurs provided that their specificity maintains valid the general and
transversal project objectives)
• Innovation Experts in the envisaged domains (Homecare and Independent Living,
Energy Efficiency, eManufacturing and eParticipation)
• Policy stakeholders and institutions.
Developing network coaching, aimed at engaging permanently possible new contributors,

represents an important activity that must be addressed at the largest extent to ensure
sustainability (for more information see paragraph 4.1 of the present deliverable). A
substantial propagation and amplification of the initiatives for consensus-‐building
(workshops, presentations at regional agencies and local associations and other similar
dissemination and networking activities) is a straightforward consequence of the above
strategy.
Next to that the APOLLON is through its core partners well connected to the existing
national and regional networks of Living Labs. During the project APOLLON will actively
collaborate with these networks to use them not only for disseminating the project
outcomes following the release process, but also to make sure that these achievements are
being incorporated in their activities. To support the sustainability of the outcomes of the
APOLLON project , in fact, it is important that, already during the project, there is an active

contribution of the enlarged community (in the activities on sustainability, special activities
dedicated towards SMEs are foreseen).
APOLLON Network sustainability after the end of the project funded by the Commission is
based on tested motivation and commitment of APOLLON stakeholders, proven mechanisms
of community engagement, an initial set of adding value services for the network members
(more information are available in the present chapter, section 5.3) and an initial business
plan.
5.2 Scalability
Organisations, potential candidates to become supporters of the APOLLON project, must be
able to contribute to the specific cross-‐border areas in order to extend it to different context
and scopes. Dimensional variety is managed in a coordinated way with stakeholders’
aggregations (e.g. SME associations or local clusters) that allow tuning the type of offered
services and governance structures to the specific situation. It is also important to favour the
exchange of information between realities placed in different domains (sector or
geographical domains) in order to facilitate the process of learning from experiences
previously obtained that deserve visibility. This can be done by following the dissemination
activities described in the Dissemination Plan, deliverable 6.1 of the APOLLON project.
A good degree of flexibility in managing borders fluctuation and permeability makes

therefore possible to include new Living Labs or companies or agencies or other subjects.
Once this conceptual point has been agreed and perceived as concrete by the new partner,
it is important that the inclusion/expansion process does not get impaired by obstacles
belonging to the technological sphere (difficulties to access to ICT platforms that allow the
exchange of applications and services) or to local contexts that can show some specific
aspects not adequate considered by Best Practices or project guidelines. A real consensus
can therefore come and be created in a permanent and effective way only when the new
organisation is given a clear vision on how to operate in the daily multidisciplinary practice
of value co-‐creation and a concrete appreciation for the deployed effort is received.
The APOLLON project builds on previous experiences gained by most of its core members in
the field of European projects for Living Labs and in experiences carried out at local and
regional level. The way to undertake further steps in the partners involvement (formal
supporting partners or other organisations) must carefully consider the need to have the
Living Labs contribution always emerging and must also individuate the factors (sectoral or
local or others) that suggest a concrete possibility to dimension solutions in a scalable way.
This scalability issue is mostly important when dealing with enterprises: the best practices
generated by APOLLON and the evidences collected in many years of efforts under the aegis
of the background experiences of APOLLON consortium members show that SMEs deserve
special provisions to be actively involved in successful pilots.

5.3 Service development and Platforms setting-up to

create sustainable impact
In order to create a sustainable impact and scalability two actions will be undertaken: the
development of Cross Border Piloting Service, and the setting-‐up of Thematic Domain
Networks, i.e. LL-‐ Domain Network for Health, LL-‐ Domain Network for Energy, LL-‐
Domain Network for Media, LL-‐ Domain Network for Manufacturing.
5.3.1 CROSS BORDER PILOTING SERVICE

One of the main outcomes of the APOLLON project is a set of validated methodologies to
set up and conduct cross-‐border domain-‐specific Living Lab networks.
These methodologies comprise:
– A collection of best practices in setting-‐up real life experiments;

– A strategy for setting-‐up cross-‐border pilots in specific thematic domain;
– A sustainable business and governance model for setting-‐up and conduct cross-‐
border networks of LL;
– Key performance indicators, for the impact assessment of the specific added value
in terms of results as well as operational efficiencies of the cross-‐border
networks of LL;
– Tools and methods to involve users, reinforcing thus the role of users/citizens in the
innovation lifecycle;
– Framework for sources of network synergy identification;
– Special focus on how SMEs can run pilots in cross-‐border networks of LL.
The WP6 dissemination and sustainability team plans to deliver a service offering for these
set of methodologies and the consultancy on how to implement them. At the end of the
project, such Cross Border Piloting Service will be released through the European Network of
Living Labs and will probably be available upon payment. We intend to develop a suitable
business model, which could be analogous to the PMI (Project Management Institute)
model. The PMI model develops the Project Management methodologies and process and
funds the related activities through a certification program and credit system.
The Cross Border Piloting Service will create impact at different levels and all stakeholders
will gain benefits, especially SMEs and LLs.
The main impact is at quantitative-‐geographic level in terms of opening markets, especially
for SMEs, and cross-‐border experiments, especially for Living Labs. As a matter of fact, the
users will have the possibility to develop new pilots at local and European scale on one hand,
and to replicate local pilot (under development or already experimented) in different
markets around Europe, on the other.
Moreover, exploiting the Cross Border Piloting Service, users will gain know-‐how on piloting
in cross-‐border domain networks.

Finally, the service will facilitate cross-‐border research activities.
5.3.2 INTERACTIONS FOR DISSEMINATION AND SUSTAINABILITY

In order to develop the Cross Border Piloting Service, WP6 team will interact with both other
WPs and ENoLL, according to the schedule presented here below.

Starting on M9-‐M10, WP6 Dissemination and Sustainability Team will strongly interact with
WP1 to obtain information on the initial APOLLON Methodology. With this input, WP6 will
be able to give an initial definition of the cross border piloting service, in collaboration with
the four workpackages focused on thematic specific domains (WP2/WP5). What is expected
from these interactions is a clear overview on the service’s objectives, its main addresses
and possible clients. As soon as the initial definition will be settled, WP6 will investigate,
between others, how to deliver the service: provide all users with a detailed documentation,
plan a training session, characterize consultancy by identifying different areas of
applicability, and so on.
After about eight months of experimentation, the service will be presented to the APOLLON
stakeholders who will validate it before the launch to all communities by ENoLL. In parallel
to these activities, will be investigated how to promote the service, providing a set of
recommendations to ENoLL: a wide dissemination activity, communication of the fee, select
the person that will be the point of contact between ENoLL and the communities...

We expect to deliver the Cross Border Piloting Service at the end of M24 and we will keep
monitoring until the end of the project.
5.3.3 PLATFORMS SETTING-UP

The APOLLON project intends to pilot and validate intensive, permanent and scalable Living
Lab collaboration, resulting in methodologies, tools and sustainable organisational
structures for cross-‐border domain-‐specific Living Lab networks.
To ensure scalability and sustainability of the project’s outcome APOLLON members will set-‐
up four European thematic Living Lab networks. The project will ensure that the core
partners (taking direct part in the pilot activities), the support partners (being involved
directly in information exchange and in building the networks), the associate partners
(actively and directly involved in all project activities) and the wider stakeholder community
reached by the dissemination activities, form clusters that are able to utilise the results of
APOLLON and experience their impacts beyond the lifespan of the project.
By the end of the project, after having specified, demonstrated and evaluated along metrics
the added value for cross-‐border collaboration between Living Labs, 4 cross-‐border Living
Labs Domain Networks will be established:
 LL Domain Network for Health
 LL Domain Network for Energy
 LL Domain Network for Manufacturing
 LL Domain Network for Media
Main impacts developed on the basis of the networks’ creation can be summarized in:
– Building Commons
– Reaching Critical Mass
– Contributing to Domain Innovation
Moreover, bringing together different stakeholders, the Networks will enable and facilitate
the set-‐up of new collaborative projects, locally as on a European scale. This will:
• Limit and lower the costs and maximise outcomes

• Facilitate the interactions
• Give access to a network of experts in the field of major interest
5.3.4 INTERACTIONS FOR DISSEMINATION AND SUSTAINABILITY

In order to establish the four cross-‐border LL Networks, WP6 team will interact with both
other WPs and ENoLL, according to the schedule presented here below.

Based on the initial communication of recommended toolset and collaboration guidelines,

WP6 team will interact with other WPs to design the networks, in order to reach the
expected impacts. By working out governance models and action plans, by organising
networking and dissemination events, and by linking with partners even beyond Europe,
sustainability and scalability will be ensured.
5.4 Other activities
5.4.1 APOLLON RELATED PROJECT ENGAGEMENT

APOLLON aims at creating and exploiting synergies within other projects by inviting
Collaborating Projects to take active part to APOLLON events and by making a link on
APOLLON portal to the Collaborating Projects.
This will:
 Ensure a wider dissemination and sustainability of the project’s activities, networks
and results
 Permit APOLLON to leverage current experiences and investments in order to
supplement cross-‐border pilots

 Facilitate the set up of new collaborations in the cross-‐border networks of Living

Labs
The table below reports possible collaborating projects where SMEs have an important role.

Project Name Funding Source Focus

DEHEMS ICT DG INFSO Energy
PreCo FP7 eHealth, eEnergy
Save Energy ICT DG INFSO Energy
TARGET FP7 Learning
ECOSPACE ICT DG INFSO eProfessionals
COSPACES ICT DG INFSO Manufacturing
C@R ICT DG INFSO Rural Environment
LABORANOVA ICT DG INFSO Collaborative Tools
MEDLAB DG REGIO Territorial Innovation
GAINS DG TRANSPORT Innovative services for GNSS
INNOFIT Research Demand creation
TELESAL ASI Telemedicine
MAPEeR SME FP7 SME research support
programmes

5.4.2 APOLLON EXTRA-EUROPEAN DISSEMINATION

In line with the global ambitions made possible by the CIP Programme Theme 8.1, the
Consortium chose not to limit the scope of the support partners to the European Union. Two
of the main vertical domains, Homecare and Independent Living and Energy Efficiency,
associated International partners to the project, based in Brazil (in the case of Energy
Efficiency) and in South Africa (for Homecare and Independent Living).
Thus, this task is focused on activities carried out in the two specific countries mentioned
above: Brazil (efforts primarily coordinated by Nokia and Alfamicro) and in South Africa
(efforts primarily coordinated by SAP and Amsterdam Innovation Motor).
Activities in this task consist of e.g. organizing joint workshops, exchange of expert staff of
different Living Labs, provision of services and tools, exchange of results and insights of the
cross-‐border pilots and methods of APOLLON
Two are the main objectives of the extra-‐European dissemination activity that has to be
reached by the end of the project:
– to create a cooperation between the established thematic network of Living Labs

and international stakeholders and

– To establish a method and environment through which European SMEs easily can
explore emerging markets outside the EU (e.g. Southern Africa, South-‐America…)
For more information, please see deliverable 6.1 of the APOLLON Project.

6 Impact Indicators
Based on the outlined expected impact an initial set of impact indicators has been
established to track the actual measurable impact created by APOLLON during the project.

Key indicator Measurable Impacts
Sustainability after project duration Formal integration of thematic network(s) within an
existing network of Living Labs (EnoLL, AMI-‐
Communities…)
Conceptualizing Living Labs Number of industry sectors assessed for Domain
Networking Specific Multi site Networking
Knowledge Creation Number of publications in scientific journals and

conferences
Stimulating networking among Number of organizations (agencies, expert

stakeholders organisations, Corporate and SMEs) in the APOLLON
network
Extent of the network Number of Living Labs organizations joining the
APOLLON domain-‐specific networks
Coverage and reach of the project Number of organizations receiving dissemination
results publication material
Awareness and interaction with the Number of European level workshops
community at large
Cohesion and diversity of the Number of European countries involved
network
Global reach Number of world regions involved
Living Lab impact Number of new cross-‐border projects
Living Lab impact Improved Cost/performance indicators for Living Labs

involved in the experiments
SME impact Number of SMEs actively involved in APOLLON

activities
SME impact Improved business results of SMEs involved in

APOLLON


The previous table is only an initial indicative table that has been presented in the
Description of Work. We are now presenting a new table, covering plans and metrics for
creating impacts, emphasizing the stakeholder’ roles, which has been refined, expanded and
updated according to the general approach and targets defined in the first phase of the
project.
We have identified five main key indicators, according to the expected results and the
process described in the impact creation plan for all stakeholders:
1) Awareness, knowledge creation and sharing

2) Engagement
3) Adoption
4) Sustainability of the four Thematic Domain Networks
5) Cross Border Piloting Service dissemination
Key Indicator 1: Awareness, Knowledge Creation and Sharing
Plan Expected Impact description Metrics
In order to make aware all stakeholders, 1) Number of workshops and events 13
the APOLLON dissemination team (WP organized by the APOLLON project, of
6) will create General dissemination which:
events and Thematic domain specific -‐ General dissemination events 5
workshops, such as the Bled and ICE -‐ Thematic domain specific workshops 8
conferences and other meeting at the
localities of the Living Labs (for more 2) Number of participants to all workshops 370
details see APOLLON deliverable D6.1, and events organized by the APOLLON
Dissemination Plan). After each event, project at the end of the project, of which:
produced material will be analyzed -‐ Living Labs 200
and will be made available on the -‐ SMEs 100
APOLLON web platform. -‐ Other Stakeholders 70
Information material, the so-‐called 3) Number of participants to each General 100

Public Dissemination Material Dissemination events, of witch:
(brochure, flyers, thematic flyers, cross-‐ -‐ Living Labs 60
domain flyers and leaflets) will be -‐ SMEs 15
released at M12, M24 and in -‐ Other Stakeholders 25
correspondence with project
4) Number of participants to each Thematic 40
completion date, to make aware
Domain specific workshops,
organisations and the community at
of witch:
large.
-‐ Living Labs 15
In parallel, an e-‐Newsletter will be -‐ SMEs 15
produced every six month (at M6, M12, -‐ Other Stakeholders 10
M18, M24 and M30) and will be
5) Partners’ contributions to other 20

regularly distributed to the APOLLON conferences 20

registered users as well as the mailing 6) Number of publications in scientific 10
list indicated by the APOLLON partners. journals and conferences
7) Number of organisations receiving public 800
documentation (dissemination material)
8) Collaboration with other ongoing projects 5
Note: we estimate to cover about 20 European Countries plus 4 International Regions.
Key Indicator 2: Engagement
The main mechanism the Dissemination 1) Letters of Support received along whole 110
team is using to achieve a wide, active project duration, of which:
and interactive involvement of all -‐ LLs’ Letters of Support 67
stakeholders, is the adoption of Letters -‐ SMEs 24
of Support. -‐ Innovation Agencies 8
-‐ Large Enterprises 3
To engage all different types of
-‐ Universities, Research Centres 8
stakeholders, we will ask them to sign
Letters of Support to become
Supporting Partners.
Note: signing the Letter of Support to became Supporting Partner, the partner declares to support
APOLLON’s dissemination and best practice activities.
Key Indicator 3: Adoption
Adoption means that stakeholders are 1) Number of new cross border projects 5
going to participate to cross-‐border LLs
activities, such as new projects 2) Business opportunities for SMEs 10
launched by thematic networks, the generated outside their countries
extension and intensification of Living
3) Expansion of Large Enterprises traditional 5
Lab cross-‐border networking.
ecosystems through new strategic
Stakeholders that will become Associate
partnerships with SMEs and LLs
Partners signing the Declaration of
4) Declaration of Accession received along 14
Accession will attend also APOLLON
whole project duration, of witch:
internal workshops.
-‐ SMEs 10
-‐ Innovation Agencies 2

-‐ Large Enterprises 2
Note 1: the new cross-‐border projects may be of the same type as the ones developed by APOLLON (e.g.
SMART CITIES pilot).
Note 2: becoming Associate Partner, the partner works directly and actively in the whole project activities
and can be considered an effective APOLLON partner even if the activities are not financed by the project.
Key Indicator 4: Sustainability of the four Thematic Domain Networks
WP 6 team plans to begin a preparatory 1) Number of participants to the Domain 235

work as soon as Mile Stone 2 (in M9) Networks, of witch:
has been achieved. On the basis of the -‐ Living Labs 150
core APOLLON network and of -‐ SMEs 50
Framework for APOLLON Evaluation -‐ Innovation Agencies 15
and impact assessment, we plan to -‐ Large Enterprises 5
generalize methodologies for the -‐ Universities, Research Centres 15
APOLLON Domain Networks.
2) Number of industry sectors assessed for 4
Domain Specific Multisite Networking
Note: we estimate to cover about 20 European Countries plus 4 International Regions.
Key Indicator 5: Cross Border Piloting Service dissemination
As part of the APOLLON dissemination 1) Creation of a specific cross border piloting 1
material we plan to prepare a brochure service brochure
reporting the service’s description and
benefits.

7 Conclusion
Workpackage 6, Dissemination & Sustainability, aims at creating impact and ensuring
sustainability. It is organized into tasks from the set-‐up of an Impact Creation Strategy to the
conduction of Network Mobilization and Engagement to the consolidation of the
Sustainability Strategy and Business Plan. It thus covers all the planning of dissemination,
networking, and Sustainability Strategy.
An outcome of WP6, between others, is the present deliverable “APOLLON Impact Creation
Plan” which outlines the impact targets and the approaches to achieve them.
The present report has shown APOLLON’s main objectives and expected results to be use to
create a positive and wide impact on all stakeholders. Focusing on LLs, SMEs and other
stakeholder we have identified a strategy to involve them: let the general public become
aware, engage interested parties and stimulate the adoption of APOLLON methodology,
tools and guidelines by the active stakeholders.
Moreover, actions to ensure sustainability and scalability of APOLLON results has been
identified: the design of the Cross Border Piloting Service and the establishment of four
thematic domain LL Networks. In the next month, these actions will be further investigated
in collaboration with other WPs and carried out.
Finally, all the impact indicators presented in the last chapter will be compared with the
measurements done during the whole project to assess the progress toward the
achievement of the objectives.

Annex 1
Letter of Support – Supporting Members

For contributing to the APOLLON (Advanced Pilots Of Living Labs Operating in
Networks) best practice exchange activity related to thematic cross-‐border Living
Lab networks .
APOLLON is a proposal related to the CIP ICT PSP Work Programme’s 8.1 Objective :
Sharing of best practice across European Living Labs involving SMEs as key user-‐ and
provider-‐participants.
To IBBT vzw as coordinator of the APOLLON project proposal .
c/o Pieter Ballon

Manager, IBBT-‐iLab.o
Pleinlaan 9
1050 Brussels
Belgium

Dear sir,
The Living Lab <Living Lab name> hereby expresses its commitment to support
the APOLLON thematic cross-‐border network activities.
The Living Lab <Living Lab name> hereby registers to the following thematic
cross-‐ border Living Lab network(s) which APOLLON intends to pilot, and intends
to support its dissemination and best practice exchange activities:

(tick any appropriate box(es))
Homecare and Independent Living
Energy Efficiency
eManufacturing
eParticipation
For <Living Lab name>,


Name:
Title:
Date:



Annex 2
Declaration of Accession – Associate Members

[name of Party (legal entity)], represented for the purpose hereof by [name and title of
person written out in full (person legally authorised to act on behalf of the legal entity)]
acting as its legal authorised representative, hereby consents to become a Party to the CA
[identification of final version of the CA] (relating to Project APOLLON) and accepts all the
rights (except financial conditions) and obligations of a Party.
It is hereby expressly understood that [name of Party (legal entity)] will not be refunded for
the expenses incurred in the implementation of its part of the activities in the Project as
detailed in Exhibit A. It is understood and acknowledge by the [name of Party (legal entity)]
that it shall bear its costs and expenses incurred during the performance of this Agreement
and that [name of Party (legal entity)] is not entitled to claim (a part of) the Community’s
financial contribution.
The Supporting Institution will not have the right to appoint a representative to the General
Assembly.
By participating to the Project, the [name of Party (legal entity)] shall identify the
Background Needed for the performance of the Project and/or Use (Exhibit B).
Done in 2 copies, of which one shall be kept by the Coordinator and one by [name of Party
(legal entity)].
Name of Legal Entity [name of Party]
Name of legally authorised representative (written out in full)
Title of legally authorised representative
Signature of legally authorised representative
Date
Name of Legal Entity [name of Party]
Name of legally authorised representative (written out in full)

Title of legally authorised representative
Signature of legally authorised representative
Date
Exhibit A:
Activities to be performed by [name of Party (legal entity)] in the Project
Exhibit B
Background

Annex 3
Supporting partners composition

APOLLON strives to be an open project in which participation with all stakeholders is highly
important. Therefore the APOLLON has already established a large Living Labs basis by not
only having the key Living Labs as a core-‐partner but also by involving a large number of
supporting partners. At this stage, 68 organisations throughout Europe have signed a letter
of support, committing to one or several vertical domain focuses. Each of these partners are
already quite active in the domain of Living labs, user driven development and open
innovation. The following graphic shows an overview of the Supporting Partner composition.
Supporting Partner composition

Research Centres
7% Industries
Government 10%
Bodies
3% Living Labs
52%
SMEs
28%
Of these 68 organisations, we have 35 Living Labs, 19 SMEs, 2 Government Bodies, 5

Research Centres and Universities and 7 Industries (Large Enterprises, Association)
belonging to 23 different countries.
The Dissemination Team aims at engaging 110 Supporting Partners. This means that during
the next months, through the dissemination material, APOLLON’s portal, events and
workshops organized, the APOLLON project has to reach 42 partners more. This will be done
gradually according to the development of the project.

Annex 4
Associate members composition

17 organisations (0 at the project kick-‐off) from 7 European Countries are in the process of
becoming Associate Partners.
Some of them still have to sign the Letter of Support but these stakeholders have already
decelerated their interest of becoming Associate Partner to WP leaders.
Associate Members composition

Research Centres
0%
Industry
14% Government
Bodies
14%
SMEs Living Labs

72% 0%

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Apollon - Impact Creation Plan

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Project Acronym: APOLLON

Grant Agreement number: 250516

Project Title: Advanced Pilots of Living Labs Operating in Networks

D6.2 Impact Creation Plan

Authors: Chiara Santoro (ESoCE-Net)

Roberto Santoro (ESoCE-Net)

Revision Date Author Organisation Description

1.0 05.02.2010 C. Santoro ESoCE-­‐Net Preliminary version

1.1 12.03.2010 C. Santoro, ESoCE-­‐Net Activities for sustainability

1.2 31.03.2010 C. Santoro ESoCE-­‐Net Conclusion, editing

1.3 5.05.2010 Koen De Vos, IBBT Included review comments

APOLLON ICT PSP Project 2 Version 1, 05/02/2010

APOLLON ICT PSP Project 3 Version 1, 05/02/2010

Table of Contents

APOLLON ICT PSP Project 4 Version 1, 05/02/2010

APOLLON ICT PSP Project 5 Version 1, 05/02/2010

In particular, Workpackage 6, Dissemination & Sustainability, aims at creating impact and

APOLLON ICT PSP Project 6 Version 1, 05/02/2010

2 APOLLON Objectives and Expected Results

2.1 APOLLON General Objectives

APOLLON ICT PSP Project 7 Version 1, 05/02/2010

APOLLON ICT PSP Project 8 Version 1, 05/02/2010

• construct an open environment in which all types of stakeholders, with a special

2.1.1 APOLLON ’VERTICAL’ OBJECTIVES

APOLLON ICT PSP Project 9 Version 1, 05/02/2010

2.2 APOLLON Expected Results

(3) Sustainable cross-­‐border domain-­‐specific LL networks

APOLLON ICT PSP Project 10 Version 1, 05/02/2010

2.2.1 ’VERTICAL’ EXPECTED RESULTS

• By applying and testing harmonised methodologies and tools,

This will result in:

1. A common eco-­‐system model (Homecare and Independent Living experiment)

APOLLON ICT PSP Project 11 Version 1, 05/02/2010

2. A common benchmark framework (Energy Efficiency experiment)

3. A common technology platform (eManufacturing experiment)

4. An integration framework (eParticipation experiment)

2.2.2 ’HORIZONTAL’ EXPECTED RESULTS

APOLLON ICT PSP Project 12 Version 1, 05/02/2010

2.2.3 KEY PERFORMANCE INDICATORS

Self-­‐sustainable Set-­‐up of thematic cross-­‐border Living Labs 4

Business and governance plan for networked

RDI project proposals originating from a cross-­‐

Stimulating service Number of RDI projects in Living Labs 20

European thematic workshops aimed specifically

Stimulation of Number of public-­‐private partnerships in Living

Local thematic workshops aimed at business-­‐

Participation of SMEs in thematic workshops and 100

APOLLON ICT PSP Project 13 Version 1, 05/02/2010

Scalability Number of local projects transferred to another

Reinforcement of Number of citizens involved in (cross-­‐border)

Methodologies Set of methodologies for cross-­‐border networks

Exchange of best Number of European public conferences and

Number of articles in scientific and business

Presentations at other conferences and

Number of organizations receiving

APOLLON ICT PSP Project 14 Version 1, 05/02/2010

3 APOLLON Expected Impacts

1. A set of validated methodologies to set up and conduct cross-­‐border domain-­‐

2. A recommended toolset for facilitating cross-­‐border Living Lab activities. The

5. An impact assessment of the specific added value in terms of results as well as

APOLLON ICT PSP Project 15 Version 1, 05/02/2010

The APOLLON project will create impact by:

• Synergizing and piloting an APOLLON methodology and supporting platforms and

3.1 Expected Impacts from the Experiments

1.0 05.02.2010 C. Santoro ESoCE-‐Net Preliminary version

1.1 12.03.2010 C. Santoro, ESoCE-‐Net Activities for sustainability

1.2 31.03.2010 C. Santoro ESoCE-‐Net Conclusion, editing

(3) Sustainable cross-‐border domain-‐specific LL networks

1. A common eco-‐system model (Homecare and Independent Living experiment)

Self-‐sustainable Set-‐up of thematic cross-‐border Living Labs 4

RDI project proposals originating from a cross-‐

Stimulation of Number of public-‐private partnerships in Living

Local thematic workshops aimed at business-‐

Reinforcement of Number of citizens involved in (cross-‐border)

Methodologies Set of methodologies for cross-‐border networks

1. A set of validated methodologies to set up and conduct cross-‐border domain-‐

2. A recommended toolset for facilitating cross-‐border Living Lab activities. The

• Large enterprises: better methodological support for Pan-‐European research

To overcome SMEs’ difficulties in engaging cross-‐border innovation and to provide them

– A collection of best practices in setting-‐up real life experiments;

Finally, the service will facilitate cross-‐border research activities.

 Facilitate the set up of new collaborations in the cross-‐border networks of Living