M.B.A.

II YEAR I SEMESTER
PAPER -I: ORGANISATIONAL BEHAVIOUR

1. ORGANIATIONAL BEHAVIOUR - CONCEPT - IMPORTANCE - APPROACHES -COGNITIVE APPROACH REINFORCEMENT

APPROACH - PSYCHO ANALYTIC APPROACH - FACTORS INFLUENCING ORGANISATIONAL BEHAVIOUR.
2. INDIVIDUAL - NATURE OF MAN - MODELS OF MAN - PERSONALITY - STAGES OF DEVELOPMENT OF PERSONALITY -
DETERMINANTS OF PERSONALITY PERCEPTION - FACTORS INFLUENCING PERCEPTION - LEARNING-THEORIES OF
LEARNING - ATTITUDES - FORMATION OF ATTITUDES - VALUES - VALUES OF INDIAN MANAGERS - ORGANISATIONAL
STRESS - FACTORS CONTRIBUTING TO ORGANISATIONAL STRESS. (CASES)
3. GROUP DYNAMICS - REASONS FOR THE FORMATION OF GROUPS - TYPES OF GROUPS - GROUP DECISION MAKING GROUP
COHESIVENESS - DISSONANCE -SMALL GROUP BEHAVOUR - ORGANISTIONAL CONFLICTS - TYPES OF CONFLICTS -
STRATEGIES FOR RESOLUTION OF CONFLICTS. (CASES).
4. ORGANISATIONAL COMMUNICATION - HINDRANCES IN ACHIEVING EFFECTIVE COMMUNICATION: LEADERSHIP STYLES -
MANAGERIAL GRID - LEADERSHIP CONTINUM - THEORIES OF LEADERSHIP BEHAVIOUR: MOTIVATION - THEORIES OF
MOTIVATION - MASLOW, HERZBERG, VROOM, PORTAR AND LAWTER AND THEORIES OF X, Y AND Z.
5. ORGANISATIONAL CHANGE - RESISTANCE TO CHANGE - INTRODUCING CHANGE IN LARGE ORGANISATIONS.
ORGANISATIONAL EFFECTIVENESS STRATEGIES TO ACHIEVE ORGANISATIONAL EFFECTIVENESS (CASES).
6. SUGGESTED READINGS. -
 1. CORDON J.R.

2. LORSCH, J.W. (ED)

3. HARRISON, M.L.

4. FORD, R.C.

5. ROBBINS, S.J.
6. PAREAK, U
7. MINER, JOHN B.
8. FREDLUTHANS
9. ROBBINS P. STEPHEN
10. JACKSON, JOHN. H & MORGAN. CYRILL P.
11. PAULHERSEYAND KEN BALANCHARD
12. DRUCKER. PETER F.

: DIAGONOSTIC APPROACH TO ORGANISATIONAL BEHAVIOUR: ALLYN AND BACON: NEW YORK; 1987
: HAND BOOK OF ORGANISATIONAL BEHAVIOUR: ENGLEWOOD COLFFS; PRENTICE HALL.
: DIAGONOSING ORGANISATIONS: METHODS, MODELS AND PROCESSES SAGE PUBLISHERS, NEW DELHI 1987.
:ORGANISATION THEORY- AN INTEGRATIVE APPROACH; DELHI: 1987.
: ESSENTIALS OF ORGANISATION BEHAVIOUR; TEXT NEW DELHI; 1987.
:ORGANISATIONAL BEHAVIOUR PROCESSES; ROWAT PUBLISHERS; JAIPUR, 1988
:ORGANISATIONAL BEHAVOUR - PEFORMANCE AND PRODUCTIVITY RANDOM HOUSE; NEW YORK; 1988
:ORGANISATIONAL BEHAVOUR - PERFORMANCE AND PRODUCTIVITY RANDOM HOUSE; NEW YORK, 1988.
:ORGANISATIONAL BEHAVOUR; CONCEPTS CONTROVERIES AND APPLICATINS; PRENTICE HALL OF INDIA, NEW DELHI; 1985
:ORGANISATION THEORY: AMACRO PERSPECTIVE FORMANAGEMENT; PRENTICE HALL
: MANAGEMENT OF ORGANISATIONAL BEHAVIOUR - UTILISING HUMAN RESOURCES; PRENTICE HALLOF INDIA; NEW DELHI
1985
: MANAGING IN TURBULENT TIMES; PAN BOOKS LTD. LONDON. 1990.
 M.B.A. II YEAR II SEMESTER

(Compulsory Paper)
MANAGEMENT_INFORMNATI ON_ SYSTEM

1. Management information system - Meaning - Role - Definition -Components -

Evolution - Development - Organisational - Requirement -Centralisation vs.
Decentralisation - Structure of MIS - Decision support systems - Management
information System. - Transaction processing system.
2. Information system for decision making - Basic information system - Finance
information system - Production information system Inventory information
system - Human resource information system -Marketing information
system - Goals applications - Components -Pitfalls in MIS Development.
3. Strategic planning for MIS - Project planning - Work breakdown structure -
Budgeting reporting and control of project - Conceptual system design -
Defining the problem. - Set constraints -Determination of the needs -
Development of alternative design Documentation.
4. Computer network and data communication - Data analysis - Organising data
- Relational database - Data models - Data administration - Decision support
system - Concept, functions -Features and components.
5. Implementation - Evaluation and maintenance of MIS -Approaches - Methods
and strategies - Management of information, system.

Suggested readings: -

1. Gordon B Davis : Analysis, Design & Implementation of Information

System, McGraw Hill.
2. David K Lucas : Management Information systems, McGraw; Hill
3. Lucas : The Analysis, Design & Implementation of Information System,
McGraw Hill.
4. Jerome Kantas : Managing with Information, Prentice Hall of India.
5. Robert G Murdick, Joel & Rose, James & Dazzel : Information System for
Modern Management, Prentice Hall of India.
6. Sadagopan S : Management Information systems, Prentice Hall of India.
 PAPER - II - BUSINESS POLICY AND STRATEGIC MANAGEMENT:

1. BUSINESS POLICY: IMPORTANCE - CHARACTERISTICS - NEED - SCOPE OF BUSINESS POLICY -

ELEMENTS OF POLICY - CLASSIFICATION OF BUSINESS POLICIES -POLICIES - PROGRAMMES -
PROCEDURES - STANDARDS AND RULES CONCEPT OF STRATEGY - CHARACTERISTICS OF
CORPORATE STRATEGY - ELEMENTS OF CORPORATE STRATEGY - LIMITATIONS OF STRATEGIC
MANAGEMENT - STRATEGY AND TACTICS - STRATEGIC PLANNING AND OPERATIONAL
PLANNING.

2. MAJOR BUSINESS POLICIES: PRODUCT POLICIES - PRODUCTION AND

PURCHASING POLICIES - PRICING POLICIES - PROMOTION POLICIES -
DISTRIBUTION POLICIES -POLICIES PROMOTION PROCUREMENT OF CAPITAL
AND USES OF CAPITAL, DIVIDEND AND CAPITAL ALLOCATION POLICIES.
3. FORMULATION OF CORPORATE STRATEGY: GOALS AND OBJECTIVES -
HIERARCHY OF THE LONG TERM OBJECTIVES - NON=-ECONOMIC OBJECTIVES
AND CONSTRAINTS, PROCESS OF STRATEGY FORMULATION - FACTORS
INFLUENCING STRATEGIC CHOICE - STRATEGIC ALTERNATIVES -STABLE
GROWTH STRATEGY -GROWTH STRATEGY -RETRENCHMENT STRATEGY -
COMBINATION STRATEGY.
4. IMPLEMENTATION OF CORPORATE STRATEGY: FUNCTIONAL POLICY
IMPLEMENTATION-ORGANISATIONAL IMPLEMENTATION – LEADERSHIP
IMPLEMENTATION.
5. EVALUATION OF CORPORATE STRATEGY: EVALUATION PROCESS - CRITERIA
FOR EVALUATION - PROBLEMS IN DESIGNING EVALUATIVE CRITERIA -
EVALUATION OF CURRENT PERFORMANCE AND ASSESSMENT OF FUTURE
GROWTH - INTERNAL AND EXTERNAL APPRAISAL.

BOOKS RECOMMENDED:

1. P.K. GHOSH : BUSINESS POLICY - STRATEGIC PLANNING

AND MANAGEMENT.
2. G.A.STAINER : MANAGEMENT POLICY AND STRATEGY.
3. ANDREWENSK. : CORPORATE STRATEGY
4. MELVILLE. C DRANCH : THE CORPORATE PLANNING PROCESS.
5. WILLIAM-M-NOWMANNALENS: BUSINESS POLICIES AND CENTRAL
MANAGEMENT.
6. RUSELL .L ACKOTT : A CONCEPT OF CORPORATE PLANNING
7. L.M. PRASAD : BUSINESS POLICY AND STRATEGY.
8. NANJUNDAIAH : BUSINESS POLICY AND CORPORATE PLANNING.
9. MAMORIA AND MAMORIA : BUSINESS PLANNING AND POLICY.
 PAPER - III: PROJECT MANAGEMENT:

1. SCOPE OF PROJECT MANAGEMENT - OBJECTIVES, PROJECT PHASES: CONCEPT,

ORGANISATION, OPEATION, COMPLETION, FEASIBILITY, DETAILED PROJECT
REPORTS, AND PROJECT SELECTION.
2. SOCIAL COST-BENEFIT ANALYSIS - CAPITAL BUDGETING - UNIDO AND OEOD
GUIDELINES EVALUATION OF PUBLIC PROJECTS.
3. PERT/CPM: BASIS OF MAKING NETWORK; PERT; ACTIVITY TIMES AND COSTS
AND CONTRACTING THE NETWORKS; RESOURCE LIMITATIONS SMOOTHING
AND LEVELLING; USE OF COMPUTER FOR PERT/CPM-LINE OF BALANCE.
4. INDUSTRIAL PROJECTS: IDENTIFICATION OF INVESTMENT OPPORTUNITIES. MARKET AND
DEMAND APPRAISAL. TECHNICAL ANALYSIS. PROFITABILITY AND CASH FLOW ANALYSIS.

5. PROJECT MANAGEMENT UNDER INDIAN CONDITIONS: FOREIGN EXCHANGE

AND IMPORT CONTROLS: POWER SHORTAGE: LABOUR CONDITIONS: TAX
INCENTIVES; CONSTRUCTIONS ORGANIATIONS AND THEIR RESOURCES;
REASONS FOR COST AND TIME OVER RUNS.

SUGGESTED READINGS

1. BIERMAN, HEROLD JR. : THE CAPITAL BUDGETING DECISON: AND

SEUMOUR SMIDT MAC MILLAN, NEW YORK, 1980
2. STAPLETON, RICHARD T: CAPITAL BUDGETING, ADDISON WESLEY, AND
MARTI SUBRAHAMANYAM NEW YORK, 1984.
3. SOLOMON, EZRA: THE MANAGEMETN OF CORPORATE CAPITAL: FREE
PRESS; NEW YORK, 1959.
4. MARGLIN, B AND SEN, AK: GUIDELINES FOR PROJECT EVALUATION; UNIDO,
NEW YORK, 1972.
5. LITTLE IMD & MIRRLESS, SA: PROJECT APPRAISAL AND PLANNING FOR
DEVELOPING COUNTRIES; HEINEMANN, LONDON, 1974
6. PAHWA, H.P.S.: PROJECT REPORTS AND APPRAISALS, BHARAT LAW
HOUSE, NEW DELHI. 1989.
7. BRYCE, MD: INDUSTRIAL DEVELOPMENT A GUIDE FOR ACCELERATING
ECONOMIC GROWTH: MC GRAW HILL NEW YORK, 1960.
8. CHANDRA, PRASANNA: PROJECTS - PREPARATION, APPRAISAL,
BUDGETING AND IMPLEMENTATION, TATA MC GRAW HILL, BOMBAY, 1967.
 PAPER - IV: OPERATIONS MANAGEMENT
1. ROLE OF OPERATIONS MANAGEMENT IN THE TOTAL MANAGEMENT SYSTEM. INTERFACE BETWEEN THE
OPERATION SYSTEM AND THE SYSTEMS OF OTHER FUNCTIONAL AREAS.TECHNOLOGY - PRODUCTION
INTERFACE EFFECT OF TECHNOLOGICA CHANGES ON OPERATION MANAGEMENT; APPROPRIATE
TECHNOLOGY AUTOMATION AND CAD/CAM.
2. PLANT FACILITIES LAYOUT: FACTORS INFLUENCING THE PLAN LOCATION ECPMP OF SOCIOLOGICAL AND
HUMANITARIAN LAYOUT FOR THE PROCESS AND PRODUCT SYSTEMS. GROUP AND STATIC PRODUC.
LAYOUT - PLANT CAPACITY AND LINE BALANCING.
3. PRODUCTION PLANNING AND CONTROL: BASIC FUNCTIONS OF PRODUCTION PLANNING AND CONTROL:
ITS VARIANTS IN DIFFERENT SYSTEMS OF MANUFACTURE. PRODUCTION CYCLE, MULTISTAGE
SITUATION. PRODUCT SEQUENCING-SEQUENCING OF PRODUCTS IN MULTI-PRODUCT, MULTISTAGE
SITUATION.
4. QUALITY CONTROL - STANDARDS AND SPECIFICATONS, QUALITY ASSURANCE AND QUALTIY CIRCLES,
STATISTICAL QUALITY CONTROL -CONTROL CHARTS FOR AVERAGE, RANGE, FRACTION DEFECTIVE AND
NUMBER OF DEFECTS.
5. WORK STUDY - NEED AND TECHNIQUES OF WORK - STUDY, METHODS STUDY - VARIOUS METHODS IN
STUDYING A JOB AND IDENTIFYING THE MOST APPROPRIATE METHOD. WORK MEASUREMENT - ITS USES
AND DIFFERENT METHODS: TIME STUDY - COMPUTATION OF ALLOWANCE AND THE ALLOWED TIME.
SUGGESTED READINGS. -
1. BUFFA E.S.: MODERN PRODUCTION MANAGEMENT: JOHN WILEY, NEW YORK, 1973
2. EILON S: ELEMENTS OF PRODUCTION PLANNING AND CONTROL: UNIVERSAL BOOK CORPORATION:
BOMBAY: 1984.
3. LOCKEYER, KEITH: PRODUCTION AND MANAGEMENT, ELBS LONDON: 1980.
4. WILD, RAY: PRODUCTION AND OPERATIONS MANGEMENT, INTERNATIONAL STUDETNS BOOK
SERIES.
5. LEVIN, MC LAUGHLIN, LAMONA AND KATLAS: PRODCTION/OPERATIONS MANAGEMENT: TATA MC
GRAW HILL BOOK COI, NEW DELHI, 1974.
6. BURDRIDGE: PRINCIPLES OF PRODUCTION CONTROL: ELBS: LONDON 1980.
7. INTERNATOINAL LABOUR: INTRODUCTION TO WORK STUDY; ORGANIATION GENEVA, 1966.
8. CURRIE, R.M.: WORK STUDY; PIT - MAN, LONDON, 1963.
9. GOPALAKRISHNAN, P&SUNDERESAN, M: MATERIALS MANAGEMENT - AN INTEGRATED APPROACH:
PRENTICE HALL OF INDIA PVT. LTD., NEW DELHI: 1984
10. DONALD W. DOBLER, LAMBER LEE. DAVID, N. BURT: PURCHASING AND MATERIALS MANGEMENT -
TEXT AND CASES: TATA MC GRAW HILL PUBLISHING CO., LTD., NEW DELHI, 1984.
11. GUPTA D.R. & RAJPUT R.K.: PURCHASING AND STORE KEEPING, TATA MC GRAW HILL PUBLISHING
CO. LTD., NEW DELHI, 1982.
12. STAR, MARTIN K: INVENTORY CONTROL -THEORY AND PRACTICE: PRENTICE HALL OF INDIA LTD.,
NEW DELHI, 1979.
 GROUP -C-III

PERFORMANCE APPRAISAL & COUNSELLING:

1. INTRODUCTON- OBJECTIVES OF PERFORMANCE PLANNING AND APPRAISAL -

PERFORMANCE REVIEW: SCOPE AND OBJECTIVES - EXTENT OF PERFORMANCE
APPRAISAL SCHEMES. AIMS, OBJECTIVES OF PERFORMANCE REVIEW - PROBLEMS
WITH MULTI PURPOSE PERFORMANCE - REVIEW SYSTEMS.
2. PERFORMANCE REVIEW - METHODS AND TECHNIQUES - COMPARATIVE METHODS -
ABSOLUTE METHODS - RESULT ORIENTED METHODS - METHODS IN CURRENT USE.
KEY PERFORMANCE AREA - SELF-APPRAISAL, PERFORMANCE ANALYSIS (CASES).
3. PERFORMANCE REVIEW PROCESS- THE REVIEWRS COMMUNICATION OF THE
PERFORMANCE EVALUATION - THE PERFORMANCE REVIEW DECISION -APPRAISAL
SKILLS TRAINING - EMPLOYEE PREPARATION FOR PERFORMANCE REVIEW. SELF-
ASSESSMENT, DEVELOPMENT ASPECTS - THE REVIEW OF MARGINAL
PERFORMANCE (CASES).

SUGGESTED READINGS:

1. KING P.: PERFORMANCE PLANNING AND APPRAISAL, MC GRAW HILL, NEW

YORK, 1984.
2. BASUM: MANAGERIAL PERFORMANCE APPRAISAL IN INDIA, VISION BOOKS,
BOMBAY, 1968
3. BOARD R.: COUNSELLING PEOPLE AT WORK, GOWER, 1983.
4. GERALD EAGAN: THE SKILLED HELPER, BROOKS & COLE PUBLISHING CO.
MONETARY (CALIF), 1975.
5. STEWART & STEWART: PRACTICAL PERFORMANCE APPRAISAL, GIWER PRESS.
6. PEFORMANCE APRAISAL REVISED: THIRD IPM SURVEY, PHILONG IPM
INFORMATION & ADVISORY SERVICES, AND INSTITUTION OF PERSONNEL
MANAGEMENT.
7. RAO TV.: PERFORMANCE APPRAISAL THEORY AND PRACTICE, VANI
EDUCATIONAL
 GROUP -C- III - ORGANISATION DEVELOPMENT

1. INTRODUCTION TO OD, DEFINITION, EVOLUTION, IMPORTANCE, UNDERLYINC

ASSUMPTIONS, VALUES AND SYSTEMS, CONCEPT OF OD; BASIC CONDITION
WHICH CREATE THE NEED FOR OD. CHARACTERISTICS AND FOUNDATION OF OD
PROCESS.
2. ACTION RESEARCH AND OD, OD INTERVENTIONS - TEAM WORKSHOP, THAN BUILDING, FAMILY
GROUP, ROLE ANALYSIS.ROLE NEGOTIATION, GESTAI" ORIENTATION (CASES).

3. INTERGROUP INTERVENTION, PERSONAL, INTERPERSONAL AND GROUI PROCESS

INTERVENTION, COMPREHENSIVE INTERVENTIONS AND OD PROCESS
STRUCTURAL INTERVENTION IN OD PROCESS.
4. CONDITONS FOR OPTIMAL SUCCESS - KEY CONCEPTS AND ISSUES, PROCESS
SKILLS IN DEVELOPING MANAGERIAL TEAMS. MANAGING CHANGE AND CONFLICTS
THE CONCEPT OF PERSONAL EFFECTIVENESS (CASES).
5. UNDERSTANDING TEAM CHARACTERITICS - ANTHROPOLIGICAL, SOCIOLOGICAL
AND PSYCHOLOGICAL ANTECEDENTS - BEHAVIOURAL FACTORS IN TEAM
COHESIVENESS - MANAGERIAL SKILLS IN INDENTIFYING TEAM SOURCES - TEAM
DEVELOPING MODELS AND THEIR APPLICABILITY TO INDIAN CONTEXT (CASES).

SUGGESTED READINGS:

1. FRENCH, W.L. BELL JR. C.H. 7. HARTLB

2. BEKCHARD, R 8. DEETZ, SA

9. HUNT, G. T

3. WARREN BENNIS

4. WOODCOCK, M.

5. WOODCOCK, M.

6. MITCHELT.R.
: ORGANISATIONAL DEVELOPMENT: PRENTICE : TEAM DEVELOPMENT, UNIVERSITY ASSOCIATES,
HALL OF INDIA, NEW DELHI, 1983. CALIFORNIA, 1985.
: ORGANIATIONAL DEVELOPMENT - : PEOPLE IN ORGANISATIONS, MC GRAW HILL,

STRATEGIES AND MODELS: ADDISON and NEWYORK, 1982.

: LEARNING FROM CONFLICT, ADDISON WESLEY
WESLEY PUBLISHING COMPANY, LONDON,
NEWYORK, 1981.
1969.
: MANAGING INTER-PERSONAL COMMUNICATION:
: OD ITS NATURE, ORIGIN AND PROSPECTS:
HARPER AND ROW; NEW YORK, 1980-.
ADDISON WESLEY PUBLISHING COMPANY,
: COMMUNICATION SKILLS IN THE ORGANISATION
LONDON. 1969.
PRENTICE HALL, INC NEW JERSEY, 1980.
: TEAM DEVELOPING MANUAL: GOWER PRESS
CALIFORNIA, 1979.