Project Report on

CORPORATE SOCIAL RESPONSIBILTY

1
CORPORATE SOCIAL RESPONSIBILITY
BY
10 SHIPPING AND LOGISTIC INDUSTRIES

2
 GUIDE CERTIFICATE

This is to certify that Mr. Harshal S. Sahasrabudhe (Roll No.0944) student of first year of
Master of Management Studies has undergone his project under my guidance and
prepared a project report titled “Corporate Social Responsibility by 10 Shipping and
Logistics Industries” as a partial fulfillment of requirements for MMS degree of Mumbai
University, academic year 2009-2010.

_________________
Head Of Department
(Prof.Dr. N.Mahesh)

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 CERTIFICATE

This is to certify that Mr. Harshal S. Sahasrabudhe (Roll No.0944) student of first year of
Master of Management Studies has undergone and completed his project in CSR having
topic “Corporate Social Responsibility by 10 Shipping and Logistics Industries” under
guidance of Prof.Dr.N.Mahesh as per the guidance frame by university.

_________________
_______________
Head Of Department Director
(Dr. N.Mahesh) (Dr.D.G.Borse)

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 ACKNOWLEDGEMENT

The plan presented is a sincere attempt from my side to collect Corporate Social
Responsibility undertaken by 10 shipping and logistics industries.

I would like to take the opportunity to thank my respected project guide Head Of
Department Dr. N.Mahesh. For giving me a chance to work on such wonderful project
and extending his full guidance and support to me, in every possible way, whenever I
neededduring my work.

Harshal S. Sahasrabudhe

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 ABSTRACT
Corporate social responsibility (CSR), also known as corporate responsibility, corporate
citizenship, responsible business,sustainable responsible business (SRB), or corporate
social performance,[is a form of corporate self-regulation integrated into abusiness model.
Ideally, CSR policy would function as a built-in, self-regulating mechanism whereby business
would monitor and ensure its adherence to law, ethical standards, and international norms.
Business would embrace responsibility for the impact of their activities on the environment,
consumers, employees, communities, stakeholders and all other members of the public sphere.
Furthermore, business wouldproactively promote the public interest by encouraging community
growth and development, and voluntarily eliminating practices that harm the public sphere,
regardless of legality. Essentially, CSR is the deliberate inclusion of public interest into
corporate decision-making, and the honoring of a triple bottom line: People, Planet, Profit.

The practice of CSR is subject to much debate and criticism. Proponents argue that there is a
strong business case for CSR, in that corporations benefit in multiple ways by operating with a
perspective broader and longer than their own immediate, short-term profits. Critics argue that
CSR distracts from the fundamental economic role of businesses; others argue that it is nothing
more than superficial window-dressing; others argue that it is an attempt to pre-empt the role of
governments as a watchdog over powerful multinational corporations.

This project report is on social activities done by shipping and logistics companies. From many
companies some are short listed whose CSR activities are noticeable and worth.

Total 10 shipping and logistics companies are included in this report.

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 INDEX

Introduction to CSR……………………………………………………………….8

1. Ashok Layland Logistics………………………………………………………….12

2. TCI Logistics …………………………………………………………………… 24

3. Gati Logistics…………………………………………………………………….. 30

4. Great Eastern Shipping Company Ltd…………………………………………….38

5. LNG Logistics……………………………………………………………………..43

6. Essar Shipping port and logistics………………………………………………….47

7. Sembawang Shipyard………………………………………………………………53

8. Jurong Shipyard……………………………………………………………………57

9. Aegis logistics…………………………………………………………………….. 62

10. Value Logistics……………………………………………………………………66

Analysis……………………………………………………………………………71

Reference…………………………………………………………………………..72

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 INTRODUCTION TO CSR
DEVELOPMENT

Corporate social responsibility (CSR), also known as corporate responsibility, corporate

citizenship, responsible business, sustainable responsible business (SRB), or corporate
social performance, is a form of corporate self-regulation integrated into a business
model. Ideally, CSR policy would function as a built-in, self-regulating mechanism
whereby business would monitor and ensure its adherence to law, ethical standards, and
international norms. Business would embrace responsibility for the impact of their
activities on the environment, consumers, employees, communities, stakeholders and all
other members of the public sphere. Furthermore, business would proactively promote
the public interest by encouraging community growth and development, and voluntarily
eliminating practices that harm the public sphere, regardless of legality. Essentially, CSR
is the deliberate inclusion of public interest into corporate decision-making, and the
honoring of a triple bottom line: People, Planet, Profit.

The practice of CSR is subject to much debate and criticism. Proponents argue that there
is a strong business case for CSR, in that corporations benefit in multiple ways by
operating with a perspective broader and longer than their own immediate, short-term
profits. Critics argue that CSR distracts from the fundamental economic role of
businesses; others argue that it is nothing more than superficial window-dressing; others
yet argue that it is an attempt to pre-empt the role of governments as a watchdog over
powerful multinational corporations.

Some commentators have identified a difference between the Continental European and
the Anglo-Saxon approaches to CSR. And even within Europe the discussion about CSR
is very heterogeneous.

APPROACH

An approach for CSR that is becoming more widely accepted is community-based

development projects, such as the Shell Foundation's involvement in the Flower Valley,
South Africa. Here they have set up an Early Learning Centre to help educate the
community's children, as well as develop new skills for the adults. Marks and Spencer is
also active in this community through the building of a trade network with the
community - guaranteeing regular fair trade purchases. Often alternative approaches to
this is the establishment of education facilities for adults, as well as HIV/AIDS education
programmes. The majority of these CSR projects are established in Africa. A more
common approach of CSR is through the giving of aid to local organizations and
impoverished communities in developing countries. Some organizations do not like this
approach as it does not help build on the skills of the local people, whereas community-
based development generally leads to more sustainable development.

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POTENTIAL BUSINESS BENEFITS

The scale and nature of the benefits of CSR for an organization can vary depending on
the nature of the enterprise, and are difficult to quantify, though there is a large body of
literature exhorting business to adopt measures beyond financial ones (e.g., Deming's
Fourteen Points, balanced scorecards). Orlitzky, Schmidt, and Rynes found a correlation
between social/environmental performance and financial performance. However,
businesses may not be looking at short-run financial returns when developing their CSR
strategy.

The definition of CSR used within an organization can vary from the strict "stakeholder
impacts" definition used by many CSR advocates and will often include charitable efforts
and volunteering. CSR may be based within the human resources, business development
or public relations departments of an organisation or may be given a separate unit
reporting to the CEO or in some cases directly to the board. Some companies may
implement CSR-type values without a clearly defined team or programme.

The business case for CSR within a company will likely rest on one or more of these
arguments:

Human resources

A CSR programme can be an aid to recruitment and retention, particularly within the
competitive graduate student market. Potential recruits often ask about a firm's CSR
policy during an interview, and having a comprehensive policy can give an advantage.
CSR can also help improve the perception of a company among its staff, particularly
when staff can become involved through payroll giving, fundraising activities or
community volunteering.

Risk management

Managing risk is a central part of many corporate strategies. Reputations that take
decades to build up can be ruined in hours through incidents such as corruption scandals
or environmental accidents. These can also draw unwanted attention from regulators,
courts, governments and media. Building a genuine culture of 'doing the right thing'
within a corporation can offset these risks.

Brand differentiation

In crowded marketplaces, companies strive for a unique selling proposition that can
separate them from the competition in the minds of consumers. CSR can play a role in
building customer loyalty based on distinctive ethical values. Several major brands, such
as The Co-operative Group, The Body Shop and American Apparel are built on ethical
values. Business service organizations can benefit too from building a reputation for
integrity and best practice.

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License to operate

Corporations are keen to avoid interference in their business through taxation or

regulations. By taking substantive voluntary steps, they can persuade governments and
the wider public that they are taking issues such as health and safety, diversity, or the
environment seriously as good corporate citizens with respect to labour standards and
impacts on the environment.

MOTIVATIONS

Corporations are motivated to adopt CSR practices by several different factors.

Ethical consumerism

The rise in popularity of ethical consumerism over the last two decades can be linked to
the rise of CSR. As global population increases, so does the pressure on limited natural
resources required to meet rising consumer demand (Grace and Cohen 2005, 147).
Industrialization in many developing countries is booming as a result of technology and
globalization. Consumers are becoming more aware of the environmental and social
implications of their day-to-day consumer decisions and are beginning to make
purchasing decisions related to their environmental and ethical concerns. However, this
practice is far from consistent or universal.

Globalization and market forces

As corporations pursue growth through globalization, they have encountered new

challenges that impose limits to their growth and potential profits. Government
regulations, tariffs, environmental restrictions and varying standards of what constitutes
labour exploitation are problems that can cost organizations millions of dollars. Some
view ethical issues as simply a costly hindrance. Some companies use CSR
methodologies as a strategic tactic to gain public support for their presence in global
markets, helping them sustain a competitive advantage by using their social contributions
to provide a subconscious level of advertising. (Fry, Keim, Meiners 1986, 105) Global
competition places particular pressure on multinational corporations to examine not only
their own labour practices, but those of their entire supply chain, from a CSR perspective.

Social awareness and education

The role among corporate stakeholders to work collectively to pressure corporations is

changing. Shareholders and investors themselves, through socially responsible investing
are exerting pressure on corporations to behave responsibly. Non-governmental
organizations are also taking an increasing role, leveraging the power of the media and
the Internet to increase their scrutiny and collective activism around corporate behavior.
Through education and dialogue, the development of community in holding businesses
responsible for their actions is growing (Roux 2007).

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The Government describes CSR as “the voluntary actions that business can take, over and
above compliance with minimum legal requirements, to address both its own competitive
interests and the interests of wider society”. For more information on the Government’s
role in CSR.

CSR looks at the social, economic and environmental impact your company’s operations
can have on society.

The diagram below outlines some key considerations.

What Corporate Social Responsibility means in practice

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1. ASHOK LAYLAND LOGISTICS

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About Ashok Leyland Logistics
Ashok Leyland the Indian flagship of the Hinduja group, has completed delivery of over
250 a specially designed 2516H multi axle vehicles, to VRL Logistics. This is against an
order for 600 vehicles – the largest single order received by Ashok Leyland from a
Private Sector customer. Speaking on the occasion, Mr. R Seshasayee, Managing
Director, Ashok Leyland said, “we are proud to have had VRL, one of the most
progressive logistics companies in the country, as our customer for over three decades.
The 2516H trucks have been specially designed for their specific requirements. We are
confident that, as in the past, VRL Logistics will be able to achieve better operating
efficiencies and enhanced productivity with this new addition to their fleet.”

The 2516H MAV has a high power engine that allows faster turnaround and a longer
loading span of 28 feet for higher load carrying and productivity. VRL Logistics plans to
purchase 1,000 vehicles this year, of which 800 from Ashok Leyland. Apart from 600
numbers of 2516H, 100 numbers of 12m buses and 100 numbers of Ecomet 912s will
also be inducted into the VRL fleet.

Said Mr. Vijay Sankeshwar, Chairman, VRL Logistics, “VRL has grown from being a
single truck company in 1976 to a fleet strength of more than 2,500 vehicles. We have
been able to achieve this growth not just by creatively pushing our limits to optimize our
resources, but also by challenging our suppliers to provide improved vehicles that allow
us better deployment of the fleet with minimum down time. I am happy to say that our
partners, Ashok Leyland have risen to the challenge and have met our requirements to
our greatest satisfaction.”

Apart from customizing vehicles, Ashok Leyland has been partnering with VRL
Logistics to provide driver training, maintenance support and a ‘Leyparts’ stocking
facility within the VRL premises at Hubli. Such customer centric initiatives are central to
Ashok Leyland’s way of partnering with key customers.

VRL Logistics has operations spanning industries like travel and tourism, courier and
general cargo services. With over 900 branches and 10000 employees, they are respected
for being a pioneer in the logistics industry and have several achievements to their credit.
They have been listed in the LIMCA book of records as a “Single owner operated
Transport Company to have the largest fleet of truck and buses which stands at over
2,000 numbers and presently hold over 2500 vehicles.”

Riding on the current success, VRL group has chalked out ambitious plans to diversify
into several high growth sectors.

Ashok Leyland clocked a sale of 83,101 vehicles during 2006-07 – a 35% growth over
61,655 vehicles in 2005-06.

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CSR activities conducted by ASHOK LAYLAND
LOGISTICS:-
1. AVIA ASHOK LEYLAND products at green event on Capitol Hill.

2. Customers to benefit from excise duty cut.

3. Ashok Leyland develops Hythane engines.

4. Fun Bus is a gift exclusively for free use by children of orphanages.

5. Green Mission.

6. AIDS Awareness.

7. Driver Training Centre.

8. Community Service.

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AVIA ASHOK LEYLAND products at green event on Capitol Hill
Date:30/7/2009 Published from :Corporate Office
AVIA vehicles were seen at
the Capitol in Washington
D.C. on Tuesday, 28 July
2009.

Six full electric midi trucks,

called ‘Smith Newton’, were
handed over by Carol M.
Browner, Assistant to the
President for Energy and
Climate Change and by
Missouri Senator Kit Bond.
The keys for these vehicles
were received by the
representatives of the top US
companies Coca Cola
Enterprises, AT&T, Pacific
Gas and Electric Company,
Staples, Frito-Lay and Kansas City Power & Light in front of the Capitol.

Built on Czech-made AVIA chassis and cabs, by Tanfield UK and Smith USA, these zero emission
electric vehicles are a sign of things to come in green transportation in the wake of increased
environmental awareness and action.

For AVIA ASHOK LEYLAND MOTORS (AALM), this signals an enhanced presence in the
green transportation sector which offers high volume potential in the future. For more than 5 years,
AALM has been associated with the Tanfield Group UK for the supply of components to their
electric vehicles for the United Kingdom, Ireland and various other European countries.

Customers to benefit from excise duty cut

Date:25/2/2009 Published from :Corporate Office
In line with the excise duty reduction from 10% to 8% in respect of trucks and auto
components, Ashok Leyland will pass on the full benefit to its customers. This is despite
the fact that the inventory of vehicles with the Company -just as the rest of the
commercial vehicle manufacturers - has suffered a higher excise duty.

The impact of the duty reduction will work out, on an average, to over Rs 16, 000 per
vehicle .

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Ashok Leyland develops Hythane engines
Date:24/3/2009 Published from :Corporate Office
New Delhi, March 24,2009: Ashok Leyland, the Hinduja Group flagship, has
successfully developed a 6-cylinder, 6-litre 92 kW BS-4 engine for operation with
Hythane, in association with Eden Energy, Australia.

Hythane is a blend of natural gas and hydrogen (usually 20 per cent hydrogen by
volume). Addition of Hydrogen (a renewable fuel), improves efficiency, while retaining
the low emission characteristics of CNG.

Concurrently, a 4-cylinder 4-litre 63 KW engine is being developed for H-CNG blend in

a joint R&D programme with MNRE (Ministry of New and Renewable Energy) and
Indian Oil Corporation.

Application of these engines to buses is at an advanced stage at Ashok Leyland. The

Company is also in discussions with Government Agencies regarding making Hythane
available for commercial use in the future.

Ashok Leyland pioneered the use of CNG fuel for mass transportation in the country by
rolling out India’s first CNG bus in 1997 in Mumbai. Today, over 5,500 Ashok Leyland
CNG buses ply on the roads of Delhi, Ahmedabad, Vijayawada and Mumbai as also in
certain overseas markets.

Another significant development by Ashok Leyland was India’s first MPFI (Multi-Point
Fuel Injection) for high capacity CNG engine in 2008.

The Hinduja Group is an investment and banking group with a diversified global
portfolio of holdings across the manufacturing services and banking sectors. The Group,
founded by Shri P.D. Hinduja in 1914, has activities across three core areas: Investment
Banking, International Trading and Global Investments. As part of its Global
investments, the Group owns businesses in Automotive, Information Technology, Media,
Entertainment & Communications, Banking & Finance, Infrastructure, Project
Development, Chemicals & Agri business, Energy, Real Estate and Healthcare. The
Hinduja Group also supports charitable and philanthropic activities across the world
through the Hinduja Foundation.

Ashok Leyland defines CSR as: "Our commitment to

improving the quality of life of our employees, their families,
the driver and the local communities around our units, and the
society."

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Ashok Leyland has always been socially responsible. The massive HIV/AIDS awareness
campaign covering all its employees, the driver community and the immediate
community around its units; the medical and blood donation camps it conducts in the
immediate community around its units; the green initiatives; its revenue-neutral driver
training school in Namakkal (Tamil Nadu) and Burari (near New Delhi) to train drivers
"on and off the road"; all its measures at driver welfare; its initiative at setting up and
hand-holding women self-help groups around its units to sustain themselves
economically; its road safety drive on highways around its units; its emphasis on green
supply chain management; and its research efforts at conserving resources are some of
the initiatives that are on-going.

With CSR as an integral part of Ashok Leyland's activities, all our social initiatives are
structured and focused to enhance our commitment to our employees and the stake-
holders.

With the guiding principle that all CSR initiatives in Ashok Leyland are aimed at
impacting positively, making a difference and sustaining them, all our efforts focus on
livelihood enhancement, health, education and environment.

Ashok Leyland encourages employee involvement, engaging the families of the

employees, and involving local, experienced and credible resources in all its CSR
activities.

SpreadingSunshineandSmiles

A bus that leaves behind a trail of cheer among special ones

Fun Bus is a gift from Ashok Leyland exclusively for

free use by children of orphanages, Corporation
Primary schools and physically/mentally challenged
children for a day’s picnic.

The bus brings cheer to these children, who were

earlier confined to four walls due to lack of a suitable
transport facility. By providing a tailor-made facility in
the form of the Fun Bus, the company tries to give
these children a day to remember.

The seating layout reckons the requirements of physically challenged children. The bus is
equipped with a hydraulic lift for the convenience of wheelchair-bound children.

The facility is currently available in Chennai and New Delhi.

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Green Mission

"We are concerned about the earth our children will

inherit. That's why we make sure our vehicles
consume less, pollute less. This concern is reflected in
the manufacturing systems, the various processes,
energy conservation measures and conscious greening
initiatives of the Company.”
In 2002, all the vehicle manufacturing units of Ashok Leyland were ISO 14001 certified
with Environmental Management System..

Over the decades, Ashok Leyland's R&D engineers have been addressing the twin
concerns of fuel-efficiency and emissions. Not surprisingly, when the legislation came in
1987, limiting vehicular emission, Ashok Leyland vehicles were already meeting them.
In 1992, came the more stringent norms for gaseous emissions. By then, Ashok Leyland,
through timely technology tie-ups - and ahead of competition - had absorbed and was
offering eco-friendly engine technology. In 1996, when the permissible levels of gaseous
exhaust emissions were further tightened, Ashok Leyland again met the norms with ease.

Ashok Leyland has pro-actively developed its engines to meet the progressive emission
norms, including the Bharat Shage II norms.

Energy Conservation

The Ennore unit was recently identified as one of the model energy-efficient units by a
CII-TNEB organised Energy Conservation (ENCON) mission. Systematic management
of all energy resources from the 1980s through better housekeeping and awareness has
made this possible. The 1980s also saw Energy Audit being introduced. Improvement in
machine tools, furnace-loading pattern, design of heating elements and an energy
efficient lighting system has all led to energy savings of 30,782 units per day.

For Ennore, practicing the 3Rs of Reduce, Reuse and Recycle has surely paid-off.
Recently, an opinion survey conducted in the neighbourhood reveals that both industries
and the public are happy to have Ashok Leyland as their neighbour. Building on the eco-
friendly measures over the years, Ennore has received the ISO 14001 certification for
Environmental Management Systems.

The Emission Mission

To get the best out of Ashok Leyland's eco-friendly engine technology, round-the-year
awareness and action programmes are held at operators' meets and service campaigns.
Ashok Leyland has also launched a dedicated mobile emission clinic operating on
highways and at entry points to New Delhi. The clinic checks vehicles for emission
levels, recommends remedies and offers tips on maintenance and care. Even as it spreads
the emission mission, it will generate valuable data and garner insight that will guide

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further development.

Road Map For Vehicular Emission Norms For New Vehicles

Emission Standard Effective Locations covered

Bharat Stage II 2000 / 2001 Delhi, Mumbai, Kolkatta, Chennai
Bangalore, Hyderabad, Ahmedabad, Pune, Surat,
Bharat Stage II April 2003
Kanpur and Agra
Bharat Stage II April 2005 Whole country
Delhi / NCR, Mumbai, Kolkatta, Chennai,
Euro III Equivalent April 2005 Bangalore, Hyderabad, Ahmedabad, Pune, Surat,
Kanpur and Agra
Euro III Equivalent April 2010 Whole country
Delhi / NCR, Mumbai, Kolkatta, Chennai,
Euro IV Equivalent April 2010 Bangalore, Hyderabad, Ahmedabad, Pune, Surat,
Kanpur and Agra

Permissible Limits

Emission Standard CO HC NOX PM

(Grams per Kilowatt hour)
Bharat Stage I 4.5 1.10 8.0 0.36
Bharat Stage II 4.0 1.10 7.0 0.15
Euro III Equivalent 2.1 0.55 5.0 0.10
Euro IV Equivalent 1.5 0.36 3.5 0.02
Tightening Norms (for diesel vehicles > 3.5 ton gvw)

India's first CNG-run bus

In January 1997, Mumbai's taxi drivers had a complaint about a BEST bus: they couldn't
hear it coming! Not only did it make next to no noise, it also emitted very little pollutants.
What makes this bus different is the fuel that powers it. Spearheading the induction of
CNG technology in the National Capital Region, Ashok Leyland has put out over 2,500
buses on its roads.

Processes
A serious and responsible approach to protecting the environment forms one of the
abiding principles at Ashok Leyland. That's why, we strive beyond compliance with the
Law to create and implement sound environmental practices into our business decisions
and processes. A constant review of the processes has been resulting in modifications and
replacements with eco-friendly processes. Back in the 1960s, shot blasting used for
surface cleaning treatment of rough materials and heat treatment scaling at Ennore was
replaced with sand-blasting, to eliminate the hazard of lead shots. Later, sand was

19
replaced with steel shots, to eliminate the possibility of silicosis. The blasting dust from
the machines is collected by heavy-duty dust collectors and goes into the making of
firecrackers.

Sodium Cyanide was used in salt bath furnaces for carburising and hardening of
components. This involved an elaborate process of handling and disposal of residual
cyanide salts. In 1980, this was replaced by carbonitriding process. The four 'Sealed
Quench Furnaces' that do carbonitriding now operate without any Sodium Cyanide. At
the modern paint shop at Hosur II, scrubbers to avoid exposure and adverse reactions
collect the paint particles in the paint booth immediately.

Trichloroethylene and Carbon Tetrachloride - two compounds used for de-greasing at

Ennore - were eliminated once they were categorised as 'ozone depletion substances'. At
the same location, introduction of direct induction hardening has eliminated the copper
plating of camshafts before the carburising operation. From August 1999, 'green energy'
has been powering the Hosur I factory. Electricity generated by windmills is supplied to
the factory through a special agreement with the Tamilnadu Electricity Board. Why, even
cooking is eco-friendly here. The canteen runs on solar heaters and food waste becomes
fodder to cattle at a cattle farm at Mathagiri, near Hosur. In the generator room at Hosur
I, modifications to the air filter near the exhaust pipe led to reduction of noise level by 40
decibels. Test beds are made soundproof by packing sound absorbing material.

Effluent Treatment
Treating waste to produce usable by-products and safe disposal of unused waste are the
twin goals of effluent treatment plants, set up in all the Units of Ashok Leyland including
Ennore where 1.28 million liters of water is redeemed from sewage everyday. Illustrating
the efficacy of an effluent treatment plant is the one at Hosur I. One of the most modern
of its kind in the area, it has several state-of-the-art features like Mechanical Bar Screen,
a Detritor for grit removal, Flow Meter, two Aerator Tanks with surface aerators, a
Secondary Clarifier, a rare chlorination facility and sludge drying beds.

The plant can do primary, secondary and tertiary treatment operations. About 55,000
liters of effluents flow into the plant every day. Five kilograms of solid hazardous waste
is stored as per Pollution Control Board standards and the rest of the water portion is
treated and used for organic farming. Manure extracted from the sludge replaces artificial
chemical fertilizers saving Rs.165000 per annum. On an average, 250,000 liters of
recycled water is pumped into the garden saving Rs.1.5 million per annum.

Greening

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 The Ennore Unit is known for its lush green cover. Almost 10
% of the total ground area of 53.41 hectares is covered by
greenery creating an oasis in the arid zone of Ennore.

Of the 12.44 hectares of land available for tree planting,

landscaping and lawns at Hosur I, 1.44 hectares has been used
for growing 1,623 trees. A herbal garden right next to the
effluent treatment plant serves as an open lab of medicinal
herbs.Hosur II has a green belt stretching 15 hectares with nearly 4,500 trees.

Bhandara has over the years systematically developed green belt zones. A mind-boggling
179,000 trees cover 50 hectares of the 101-hectare unit. Teak, Shisham, Subabul,
Eucalyptus, Bamboo, Bori, Asoka, Neem, and Suru are among the 35 varieties that adorn
the landscape. The trees are home for a wide variety of birds, almost converting the
factory into a conservation zone.

Environmental Policy
We are committed to preserving the environment through a comprehensive
Environmental Policy and a proactive approach in planning and executing our
manufacturing and service activities.The objective of Ashok Leyland's Environmental
Policy is to adhere to all applicable environmental legislations and regulations, adopt
pollution preventive techniques in design and manufacture, conserve all resources such as
power, water etc., and optimise its usage, through scientific means, minimize waste
generation by all possible ways and Reduce, Reuse and Recycle the same through a time
bound action plan as well as provide a clean working environment to our employees,
contractors and neighbours.Towards this, we propagate our environmental policy and our
commitment to continuous improvement to all employees, suppliers, customers and
neighbours.

AIDS Awareness
In the mid-90s, the Department of International
Development, British High Commission, formed the
Truckers Interim Coordination Unit (TICU) for a
focussed programme among truck drivers. Ashok
Leyland was one of the first organisations to associate
itself by becoming an intervention centre.

In 1998, awareness and prevention programmes were

started at the Hosur factories among convoy drivers with
employee volunteerism. 56 employees from the Hosur Unit underwent trainers' training
and took turns to do counselling. The Company doctor prescribes necessary treatment
which are funded by transport contractors. By persuading medical intervention among
their expectant HIV positive wives, many innocent lives have been saved.

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In the worker development programmes employees are covered in batches. (Almost
100% of employees are covered on awareness. Employees have been trained as 'Peer
Educators' who work as volunteers and continuously follow up employees' update on
AIDS awareness.)

Outside the factory camps, and health education programs like lectures, cycle rallies, film
shows, exhibitions, etc. are conducted through our volunteers in co-operation with AIDS
Prevention and Control Project. We also provide counseling services at our Medical
Center. Cases which require support service are sent to 'Seva Kendra' in Bangalore (an
NGO backed by Rotary - TTK), RIDS (an NGO) in Hosur, Kingsley Community Centre -
(an associate of Bill and Milinda Gates Foundation) in Krishnagiri.

We also have a Voluntary Counseling and Testing Center at Government Hospital,

Hosur, where HIV tests are conducted. The NGOs referred above also provide palliative
medicines free of cost

Driver Training Centre

Ashok Leyland's Namakkal Driver Training Centre near
Salem in Tamil Nadu was started in 1995 "to ready a
driver for life on the road and off the road". From the
very beginning, the curriculum had included, besides
functional subjects, health education including yoga and
AIDS awareness (along with the education on the vehicle
and traffic rules cum sessions on physical fitness,
personality development and health risks like smoking.
The drivers also attend awareness sessions on Sexually
Transmitted Diseases [STDs] and AIDS.)

Namakkal is virtually the heartland of trucking in South India. The Training Centre has
integrated itself well with the community, the various fleet owners associations and local
NGOs, which has enhanced its ability to create mass awareness about AIDS. Identified as
an important centre given its strategic location, the Training Centre's contribution is well
appreciated by APAC (AIDS Prevention and Control Project) and AIDS Control Society.

Over one lakh drivers, who have been trained under various courses, have been covered
under AIDS awareness sessions so far. Sessions on AIDS, which are part of the
structured training programme, are supplemented by video cassettes, leaflets and booklets
received from AIDS Control Society. NGOs also use the Centre for dispensing condoms.
Specialist NGOs regularly visit the Training Centre, to deliver talks and to present street
The Driver Training Centre at Namakkal is recognised as one of the best in the private
sector. Following the Namakkal success story, Ashok Leyland has set up a Driver
Training Institute in Burari, near Delhi, in partnership with the Government of
National Capital Territory of Delhi.

Community Service

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We are involved in a number of development initiatives in communities around our
manufacturing facilities and in far-flung areas, through constant and well-monitored
support to educational, medical and charitable organizations.

A Community Development Scheme managed by representatives from the Management

and the Union with contribution made by both caters to the needs of the neighbouring
communities. Contributions include construction of buildings for government/private
educational institutions, providing borewells, bus shelters, streetlights and community
television sets.

Started in 1994, the Dharam Hinduja Matriculation and Higher Secondary School,
Thiruvottiyur, Chennai, is managed by a Board of Trustees consisting of senior
executives and workmen of the company. Every year, buses are donated to various
schools, mostly catering to economically backward students. Desks and benches are also
provided. The inmates of 'Missionaries of Charity' near the Ennore Unit are provided
with free food, every day.

We have also donated ambulances for worthy causes. Free medical camps are held in
neighbourhoods. Employees participate in large numbers at periodic blood donation
camps held at the Units.

Times of crisis have seen our employees and the management contributes generously and
spontaneously.

The Company contributed one crore rupees in aid of relief operations for the Tsunami
victims. In addition, employees contributed another Rs. 15 lakhs separately. Substantial
relief material was distributed in the worst affected districts of Tamilnadu through NGOs.
The Company is also working with the Confederation of Indian Industry (CII) for long-
term solutions like fishing equipment and community centers to the fishermen
communities. Apart from this, employees moved into instinctive helping actions and
some of them even braved odds to be at disaster sites, helping rescue and relief
operations.

On December 26, 2004, when the tragedy struck, the residents of the badly affected
fishermen hamlets took shelter in the Ennore Unit of the Company, which is near the
Northern coastline of Chennai. Over a 100 employees, along with buses and ambulances
were involved in relief operations including medical attention and feeding of the
displaced. 30,000 food packets were distributed for the affected almost for a week.

2. TCI LOGISTICS

23
About TCI Logistics
TCI is India's leading Multimodal Integrated Supply Chain Solutions Provider with a
Global presence. With expertise developed over five decades, its customer centric
approach and world class resources, TCI is equipped with an extensive set up of 1200

24
branch offices, a workforce of 6500, large satisfied customers based and a well
performing script in premier stock exchanges as BSE and NSE.

Year 2008 was of special significance to us. We complete 50 years of Moving Together
and Growing Together. We have kept pace with the changing times. We have been able
to reach where we are today, as we believe in a 'learning' company where structures,
systems and processes consistently evolve and are adapted to meet the changing
requirements of the market.

The company progressed from being a "One Man, One Truck, One Office" set up to
becoming India's leading Logistics & Supply Chain Solutions provider with a Global
presence. After 50 years, TCI moves 2.5% of India's GDP by value and is the proclaimed
market leader of the Indian Logistics Industry.

TCI Group has an extensive network of over 1200 company owned offices, a huge fleet
of customized vehicles and managed warehouse space of 7.8 million sq ft.and a strong
work force of 6500. With its customer-centric approach, world class resources, State-of-
Art technology and professional management, the group follows strong corporate
governance principles and is committed to value creation for its stake holders and its
social responsibilities.

CSR activities conducted by TCI LOGISTICS:-

1. Service To Society.

25
 2. Maternal & Child Healthcare.

3. Drivers’ awareness programs.

4. Women And Child Development.

5. Income Generation Programs.

6. Schools.

7. Non-Formal Education (NFE) program.

8. Infrastructure Development.

9. Gram Vikas Samiti.

10. Natural Resource Management.

11. Disaster Relief Management.

Service To Society
Transport Corporation of India (TCI) be lives in the philosophy of making life better for all. And
along with the core businesses, TCI has instituted some Charitable Trusts. They are dedicated to
provide socio-economic transformation of rural and remote areas of India, especially the weaker
and socially underprivileged groups. They provide physical, social, cultural and economic

26
development of rural people, groups and institutions. Late Shri. Prabhu Dayal Agarwal, a well-
known philanthropist and the late founder Chairman of TCI established Bhoruka Charitable Trust
in the year 1962. This trust is involved in integrated rural development activities in 200 villages of
Rajgarh and 50 villages of Taranagar blocks of Churu district in Rajasthan. The various aspects
of the charitable activities are outlined below.

TCI Foundation is the social arm of Transport Corporation of India Limited (TCIL). Incorporated in
1958, TCI Foundation was registered as a with the objective of bringing about socio-economic
transformation in India.

TCI Foundation has been supporting education and health initiatives in Gujarat, Jharkhand,
Andaman & Nicobar Islands and Tamil Nadu. The Foundation runs charitable dispensaries at
Ahmedabad, Coimbatore and Port Blair. TCI in partnership with DAV has set up a public school in
Khunti (Jharkhand) to provide quality education to tribal children. The Foundation has always
been quick in responding to natural disasters and has been involved in relief and rehabilitation
work in Orissa, Bhuj, Latur, Andaman & Nicobar and recently in Bihar.

In addition, TCI Foundation has been implementing Project Kavach, a national HIV/AIDS
prevention program for long distance truck drivers and helpers since December 2003 under grant
from Bill & Melinda Gates Foundation. The goal of Project Kavach is to arrest the spread of HIV
among long distance truckers in India. The specific objectives include a) Adoption of safe sexual
behavior and practices by long distance truckers through Behavior Change Communication
(BCC) strategy. b) Promoting use of condoms among long distance truckers through improving
access; and c) Reducing the incidence of various Sexually Transmitted Infections (STIs) among
long distance truckers through appropriate clinical intervention. The program is present at 17
large intervention locations, bulk of which is trans-shipment locations/Transport Nagars.

Health
The Indian Institute of Health Management Research (IIHMR)

Transport Corporation of India (TCI) be lives in the philosophy of making life better for all. And
along with the core businesses, TCI has instituted some Charitable Trusts. They are dedicated to
socio-economic transformation of rural and remote areas of India, especially the weaker and
socially underprivileged groups. They provide physical, social, cultural and economic
development of rural people, groups and institutions. Late Shri. Prabhu Dayal Agarwal, a well-
known philanthropist and the late founder Chairman of TCI established Bhoruka Charitable Trust
in the year 1962. This trust is involved in integrated rural development activities in 200 villages of
Rajgarh and 50 villages of Taranagar blocks of Churu district in Rajasthan. The various aspects
of the charitable activities are outlined below.

Maternal & Child Healthcare

Preventive and curative services are being provided to 30 villages through our ten-bedded
maternal and child health (MCH) center at Bhorugram (Rajasthan). This MCH center is well
equipped with X-ray and OT facilities. Antenatal, natal and post-natal services are available at
this center. Camps are organized regularly for T. B. patients, cataract operations, ENT and family
welfare programmes.

Drivers’ awareness programs

Social welfare programmes for increasing AIDS awareness , condom promotion and distribution,
reducing sexually transmitted diseases are organized at regular intervals at major truck routes
and Transhipments points.

27
Women And Child Development
Anganwadi - Under the Integrated Child Development Services (ICDS) program being
implemented since 1992, 220 Anganwadi centers are functional. It delivers an integrated package
of services for women and children viz. supplementary nutrition, immunization, health checkup,
referral services, nutrition and health education and pre-school education for the children.In
partnership with CARE- Rajasthan Integrated Nutrition And Health Program is being implemented
in 24 villages of Taranagar Block by BCT.

Income Generation Programs

Women have been trained in trades like dari making, carpet weaving, tailoring and knitting
through various income generation programs to provide them a supplementary source of income
and ensure them an effective market linkage.

Education
Schools
Women have been trained in trades like dari making, carpet weaving, tailoring and knitting
through various income generation programs to provide them a supplementary source of income
and ensure them an effective market linkage.

Non-Formal Education (NFE) program

The NFE programme for 6 to14 years old girls is being implemented by the Trust with a aim to
provide primary education to the girls who are deprived of formal education and also to enable
them to join the formal stream of education. Presently 100 centers in the Rajgarh block and 50
centers in the Taranagar block are operating. In September 1999, a Maitri Samaroh (get together)
of 3500 students, 2000 elders of nearby villages, school teachers and persons concerned with
education took place where a cultural show was put up by the girls.

Infrastructure Development
In an effort to develop the infrastructure, since 1973 a metalled road from Jhumpa to Bhorugram,
electrification of Bhorugram and adjoining villages, construction and opening of post office, a rural
bank, a veterinary hospital and a telephone exchange were undertaken. Special tanks for
rainwater harvesting have been made. Regular pipe water supply for general purposes (other
than drinking) is being provided in Bhoru-gram.The TCI Group has substantially contributed
towards the construction of 28 class rooms, 5 halls and other structures like verandahs, boundary
walls, health sub centers in different villages of Churu district (Raj) with the active co-operation
from the community. 450 low cost houses for socially and economically weaker sections of the
society have also been constructed. Similarly 3000 low cost sanitation units in 70 villages and 50
sanitary blocks in the schools have been constructed.

Gram Vikas Samiti

BCT has been instrumental in promoting grass roots organizations like Gram Vikas Samities in 60
villages. These Samities are being empowered to enable the villages to undertake developmental
projects independently.

Natural Resource Management

Integrated watershed programme
This programme is also being implemented in 1000 Ha. of 2 villages of Rajgarh block. Under this
program suitable soil and water conservation, rain water harvesting, afforestation are being
adopted to improve land productivity. The programs are planned and implemented by the village
committee and BCT act's as a catalyst and provides technical support.
To educate the farmers about the progress made in the field of agriculture and livestock
management farmers are sent to various exhibitions and fairs. Improved / new varieties of seeds
are also distributed. Demonstration of horticulture development through drip irrigation has also

28
been promoted. The village youths were also sponsored for 3 months agricultural training to
universities where they learn about new techniques and methods of agriculture production.
To solve the endemic problem of Drinking Water TCI has constructed 39 dug wells and 37 rain
water harvesting storage tanks called kunds.

Planting
Afforestation work is being done to reclaim the productivity and to fulfill the fuel and fodder
requirements of the community. About 3,28,600 saplings in 330 Ha. land of 15 villages has been
planted. Seeds of Dhaman grass has been sown to prevent shifting sand dunes and to check
surface run-off and also provides green fodder. About 1,35,000 seedlings for plantation on
community lands, public places and village schools have also been distributed.

Disaster Relief Management

Quake Relief
Transport Corporation of India (TCI) provided free service to transport relief material for the quake
affected people of Gujrat. TCI sent 18 full truck loads carrying medicines, clothes, food-grains,
water pouches and other relief material to Bhuj, Bachao, Morvi and Kutch from Rajasthan,
"Besides, all relief consignments for earthquake victims were transported free of cost," Reports
Indian Express
The company's 4,000-odd employees have also come forward in aid of the quake-affected people
and have unanimously agreed to contribute a day's salary to the Prime Minister's Relief Fund."

Natural calamities
During the time of scarcity and drought, flood, cyclone etc. TCI does its duty towards the society
through donations and transportation of relief goods and food to the affected areas as it did in
Orissa.Construction of earthquake proof houses and relief was provided at Latur (Maharashtra)
after the earthquake.

Scarcity
During the time of scarcity and drought, fodder is provided at subsidized rates through depots run
in the different blocks of Churu district in Rajasthan.

Famine
Under famine relief, construction of Kaccha village roads were undertaken in order to provide
employment to the villagers apart from strengthening the rural infrastructure.

3. GATI LOGISTICS

29
About Gati Logistics
Since inception in 1989, Gati has been a pioneer and a leader in express distribution. Gati
has the widest network in India for supply chain management. We aim to become a
Rs.1000-crore debt-free company by 2009. The key driving forces of our strategic leap:

30
Our organisation's alignment towards customer sensitivity and our desire to deliver
beyond customer expectations.

Our values are derived from elaborate interactions with internal and external
stakeholders, understanding current and latent trends, and the competition. They are
based on a desire to achieve sustainable heights in business and encompass a set of
customer sensitive corporate values on attitude, behavior, action and delivery.

"Caring for our customers' precious objects with "Domino discipline", we promise to stay
"Ahead in Reach" in service quality, wide network, technology, automation and in being
high calibre Gati'ites and responsible business partners."

Mission and vission

Be a globally preferred provider of India-centric supply chain services and solutions, and a leader
in the Asia Pacific region
Delight customers with quality service by setting new trends through innovation and technology
Be the most preferred organisation for all stakeholders

Be a responsible corporate citizen with unwavering commitment to environmental protection and

conservation

CSR activities conducted by GATI LOGISTICS:-

1. Gati Diwali Delights” -Gati delivers sweet and spicy gifts.

2. This year celebrate Christmas with Gati's Santa Claus.

31
3. Gati Blood Donation Drive.

4. “Gati Rishton Ki Dor ” Celebrate Raksha Bandhan with Gati.

5. Gati launches its unique outlet Gati Café Deliver.

6. Gati launches Gati Mango Mania.

7. Maye village, Bhuj district, Gujarat.

8. Gati Government School, Hyderabad, Andhra Pradesh.

9. Tsunami relief fund.

Gati Diwali Delights” -Gati delivers sweet and spicy gifts

Spread the Joy & Happiness this Diwali with Gati Diwali Delights
Diwali in India is celebrated with lots of enthusiasm and happiness. As an endeavor to
delight their customers, Gati Limited the leading express distribution and supply chain
solutions provider has tied up with Halidrams, a name synonymous with tradition and
quality for Indian sweets and namkeens.

32
Now you can send Diwali wishes to loved ones packed with a lot of love and delightful
taste.With“Gati Diwali Delights” you can send mouth watering delicacies from
anywhere to anywhere in India.You can choose from an array of products ranging from
Fancy Bites (A gift comprising of assorted sweets) to Double Maza ( a special hamper
comprising of delicious Soan Papdi, tempting Aloo bhujia and tasty Rosgullas ) at
unbelievable prices. The gifts range from Rs 475 to Rs 700 .
For doorstep delivery of the choicest Diwali wishes log on to www.gati.com or send an
e-mail at gatihappiness@gati.com .You can also call at 09860354284.Orders can be
placed till 24th October' 08 .Gati’s wide network and unmatched service will make it
possible to deliver Diwali delights right at the door step all across India.
About Gati
Gati is a pioneer and leader in the Express Distribution and Supply Chain Solutions in
India. It was the revolutionary approach adopted by Gati that helped launch many path
breaking initiatives in the logistics segment and many were the firsts for the Indian
market.In a span of 19 years, Gati has consistently explored various ways to bring
premium value to the customer.Always setting benchmarks in quality of service and
customer satisfaction.Having started as a cargo management company in 1989,Gati has
grown into an organisation with more than 3500 employees and a turnover of Rs 5755
million.

This year celebrate Christmas with Gati's Santa Claus

This year celebrate Christmas with Gati's Santa Claus

Let him down your chimney,as he will come with the cake of your choice.
Hyderabad December 10th,2008.The true spirit of Christmas lies in gifting. Send Santa
Claus to your special someone with a cake of your choice.As an endeavor to delight the
customers, Gati Limited the leading express distribution and supply chain solutions
provider delivers delicious Christmas Cakes to your loved ones,at the doorstep.And who
delivers it, is Santa Claus himself.
With“Gati Santa's Goodies” you can send exotic Cakes.These Christmas Cakes are
packed with a lot of love and delightful taste.The flavors offered are Black Forest (1
KG),Chocolate Truffle (1 KG) and Pineapple (1 KG) at an affordable price of Rs 699 .
Gati's Santa Claus will deliver the cakes on Christmas day in Hyderabad, Bangalore,
Chennai, Mumbai, Delhi, Cochin, Indore, Jaipur, Ahmedabad, Pune and Kolkatta.
Gati wishes you a Merry Christmas .For doorstep delivery of the choicest Christmas
Cakes log on to www.gati.com or send an e-mail at gatihappiness@gati.com .
You can also call at 180 – 0- 180 - 4284 or 09860354284.Orders can be placed till 22 nd
December' 08 .Gati’s wide network and unmatched service will make it possible to
deliver Gati Santa's Goodies right at the door step across select cities and locations.

Gati Blood Donation Drive

THE VISION OF LATE SHRI P.D AGARWAL TO PROMOTE VOLUNTARY

33
BLOODDONATION
Sep 17th,2008.Gati today organised a Blood donation camp to commemorate the death
anniversary of Late. Shri P.D Agarwal.He founded the Bhoruka Blood Bank in 1982 to
promote blood safety and voluntary blood donation.The Bhoruka Blood Bank ensures
blood availability in times of scarcity of blood for treatment of blood disorders and for
blood transfusion for children suffering from Thalassaemia and Haemophilia.In keeping
with the vision of Late. Shri P.D Agarwal ,Mr.Mahendra Agarwal Managing Director &
CEO Gati Limited was the first doner of the day.
Underlining the importance of such CSR initiatives, Mr. Mahendra Agarwal, Managing
Director & CEO Gati said, “ This is a noble gesture and instills a sense of responsibility
in every Gati'ite towards the society,especially the underprivileged.Our small
contribution can be a source of help to many who need blood in an emergency or to
combat blood related diseases."
The camp was held at Gati Head Office ,Secunderabad. Gati employees across the
organizational hierarchy (from MD to executives) volunteered to donate blood,
spreading the message of social responsibilty amongst their peers. Gati employees
displayed great enthusiasm and queued up to donate blood for this noble cause. The
camp was organised by Indian Red Cross Society with the utmost care and hygiene. This
initiative also aimed at spreading awareness and dispelling various myths on donating
blood.Gati has a series of CSR activities, contributing to improve the lives of people by
responding to their needs even at the time of calamity.

“Gati Rishton Ki Dor ” Celebrate Raksha Bandhan with Gati

Now Gati also delivers your love and blessings to your brother via Gift pack consisting of
a Sandalwood Rakhi,Roli,Rice & Chocolate bar.Deliver right into his hands.

Hyderabad 1st August 08:With Raksha Bandhan round the corner, Gati India’s leading
express distribution and supply chain management company has announced a unique
gifting service “Gati Rishton ki Dor” ,sisters can now send rakhis to their beloved
brothers anywhere in India, Europe & US. Now, distances need no longer pose a
hindrance for sisters to reach out to their brothers on this special day, sending rakhi is
made simple just a click away. The Gift Box is so alluring that it will make your loved
ones feel very special and proud of you.
Rakhi holds immense significance in Indian cultural ethos. The custom of celebrating
Rakhi started in Vedic times and even today brothers and sisters celebrate this occasion in
a traditional manner. When brothers are away sisters send Rakhi to them and express
their love.Raksha Bandhan is a festival celebrating the bond of affection between
brothers and sisters. The day when the siblings pray for each others' well being and wish
for each others' happiness and goodwill. As the name 'Raksha Bandhan' suggests, 'a bond
of protection', Raksha Bandhan is a pledge from brothers to protect their sisters from all
harm and troubles and a prayer from the sister to protect the brother from evil.Gati's
exclusive Rakhi Gift Pack captures the significance of the festival in atruly unique way.

34
This pack has:

• One 'Sandalwood' Rakhi.

• Two small boxes of roli and rice.
• A chocolate bar.

Strengthen the bond of love with this amazing Gati Rishton Ki Dor ,gift pack that comes
at a price of Rs 151 for India and Rs 2299-2999 for International delivery.

Gati launches its unique outlet Gati Café Deliver

Hyderabad, Andhra Pradesh, IND, 2008-07-07 15:54:44 (Indiaprwire.com)

Gati Ltd, a pioneer in the Express Distribution and Supply Chain Solutions has evolved
to occupy every link of the value chain. The comprehensive portfolio of services coupled
with its vast network, technology and customer-centric focus has made it the most
preferred service provider in the logistics segment.
To further value add to its service portfolio Gati introduced ‘Gati Café Deliver’. A first of
it kind unique outlet, which is designed like a business lounge and is smart, stylish in Gati
home colour where a customer can sit down, relax in the comfort of an air-conditioned
ambience and send his documents, after taking photocopies, or printing them out. He also
has the access to immediately inform the receiver through email or phone with a relaxed
ambience over a cup of coffee or tea. The Gati’ites at the outlet are well versed with the
products of Gati, and will help the customers to make the right choice of service.
The Gati Café Deliver is positioned as a single window solution, where a customer can
choose from a portfolio of business centric solutions such as Gati Surface Express, Gati
Air Express, Gati International, AI-Gati , Gati Desk to Desk Cargo, Gati Supply Chain
Management and Gati Coast to Coast. Gati Cafe Deliver operates 24x7 enabling
customers to send documents/non-documents almost anywhere in India and abroad. The
customer places his order in terms of his requirement and he is served accordingly.
Gati Cafe Deliver was launched today at No.19, Church street, Brigade Gardens,
Bangalore- 560001. At this grand occasion the chief guest, Mr. SN Agarwal, Chairman,
Bhoruka Power Corporation inagurated the store. Gati Café Deliver outlets are currently
operational in Hyderabad, Pune and Kolkata.

Gati launches Gati Mango Mania

With the mango season round the corner, Gati India’s leading express distribution and

35
supply chain management company has announced a unique gifting service “Mango
Mania” for the discerning customers. The service comes with a convenience of placing
the order online, for your near & dear ones from anywhere in the country. Gati will
deliver handpicked premium quality Alphonso mangoes packed in an attractive gift box
at the doorstep at any location in India. And all this at an affordable price of Rs 650 for
12 delicious & exquisite Alphonso mangoes.
All Alphonso mangoes are brought directly from the farms of Ratnagiri belt in
Maharashtra that produces the finest quality of Alphonso mangoes in India. Ratnagiri is
blessed with soil, sun and humidity that impart a very unique aroma and flavor to its
mangoes and all the mangoes are naturally ripened to ensure the mangoes retain their
flavor, aroma, taste and nutrients. Each and every mango is packed with special care. The
time taken for transport to the final destination of delivery decides the stage of ripening at
which the mango needs to be packed. Each mango is then checked for any superficial
skin blemishes.
Choicest fruits are individually cushioned in foam nets and gift packed in an attractive
and sturdy 5-ply carton. Finally, each carton is strapped and sealed making it worthy to
travel long distances such that the mangoes reach fresh and ripe at your doorstep.
All the mango lovers who desire to eat the exquisite Alphonso mangoes handpicked from
the farms of Ratnagiri or get them delivered at the doorstep of your near and dear ones,
can cheer with Gati’s Mango Mania.

Mayevillage,Bhujdistrict,Gujarat
26 January 2001: Gujarat is hit by a massive earthquake. Bhuj district is the worst
affected. Gati personnel sprang into action and reached Maye village the same day to
provide food, clothing, medication and water to the earthquake-affected community. A
team of doctors was also brought in to provide medical aid to the 400 families in Maye.
Gati was the first to build makeshift houses for these families - houses that were
scientifically designed to resist earthquakes. Even today, though the villagers have
managed to rebuild their homes, they still retain these structures.

GatiGovernmentSchool,Hyderabad,AndhraPradesh
In 2003, Gati agreed to develop a government school located at Banjara Hills. As a
contribution to the government's Janmabhoomi program, Gati built a school building with
all necessary facilities -- spacious classrooms, toilets and staff rooms. The building has
27 rooms and a playground. Gati also provided the furniture for school students and staff.
Today the school strength stands at 1100 students. The housekeeping and security of the
school is still under our purview.

36
Tsunamirelieffund
The tsunami that struck South East.Asia on December 2004 was one of nature's worst
disasters ever. It left in its wake more than 10 lakh people dead and over four million
displaced. The tsunami relief operations have been hailed as one of the fastest and most
massive operations ever. Gati was one of the first to reach the rescue scenes at
Nagapattnam and Cuddalore. Gati brought in food, water, clothing, medication and a
team of doctors.The team took special care of children, who were the most affected. Gati
also provided the affected community with essential utensils like plates, glasses etc.

MCHighSchool,Nagore,TamilNadu
After rehabilitating tsunami-affected people at Nagapattnam and Cuddalore, Gati
undertook a related project - the development of the MC High School at Nagore. This
school includes about 500 students who belong to tsunami-affected families. Gati has
already started work on constructing a building with 18 rooms, a kitchen and toilets.
More development work is in the process.Gati has also actively participated in the Kargil
contributions, as well as rescue and rehabilitation works for other natural disasters in
India. We are proud to be a socially responsible corporate citizen of India.

37
4. GREAT EASTERN SHIPPING COMPANY LTD

38
About GE Shipping
G E Shipping is India's largest private sector shipping service provider enjoying a
formidable presence in the international maritime industry. The shipping business
operates under two main businesses: dry bulk carriers and tankers. A sizeable part of the
tankers enjoy approvals from oil giants like SHELL, BP, EXXONMOBIL,
CHEVRONTEXACO, TOTALFINAELF and BHP, to name a few.

Backed by an enviable clientele comprising industry leaders, international oil companies

and governments who vouch for its services, the division has earned the status of being
the most preferred shipping service provider. With a pulse on the global market and a
thorough understanding of the ever-evolving market needs, the division is well-equipped
to anticipate the demands of its clients and to deliver on its commitments, successfully
and satisfactorily.

The company has been certified to ISO 9001: 2000 standard by the governing body Det
Norske Veritas (DNV).

The Great Eastern Shipping Company Ltd. (G E Shipping)

India’s largest private sector shipping company
Experience and expertise spanning 5 decades.
An enviable global reputation.
Creating value for customers.

The company has two main business: shipping and offshore. The shipping business is
involved in transportation of crude oil, petroleum products, gas and dry bulk
commodities. The offshore business services to the oil companies in carrying out offshore
exploration and production activities, through its wholly owned subsidiary Greatship
(India) Limited. The shipping business has been awarded the ISO 9001: 2000 standard
certification by DNV.

39
CSR activities conducted by THE GREAT EASTERN
SHIPPING COMPANY LTD:-
1. Education

2. Welfare

3. Toy Libraries

4. Conservation Education Project, Mumbai, 2006-2007

5. Development Project for Koli Children and Youth, Bombay

6. Community Medicine Programme, Sunderbans, West Bengal

7. Seamen's Ward, St. George's Hospital, Mumbai

8. Indian Red Cross Society Hospital (IRCS), Alang, Gujarat

40
Education
• JeevanShala(SWATI,Gujarat)
Supported a pilot project run by Society for Women's Action and Training
Initiative (SWATI) in 2006-07 to educate children of saltpan workers in the
Surendranagar district of Gujarat. Aimed at increasing the education of girls and
reducing the drop out rates in schools, the project also promotes non-formal
education and vocational training for girls between 12-19 years who work as
construction workers. Extended to educate fifteen girls studying in the 8th grade
for tuition and computer classes with travel expenses. The programme is from
2007- 2010.

• Non-formalEducationProgramme(REAP)
Supported Reach Education Action Programme (REAP), an organisation active in
the field of non-formal education programmes for street children from the coastal
slum areas of Mumbai from 2004-2006. The project included non-formal
education classes for balwadis and students studying below the fourth standard.

Welfare
• TsunamiRelief
Supported the C P Ramaswami Aiyar Foundation to provide relief material to 170
tsunami-affected coastal families of Anumanthaikuppam in Tamil Nadu.
Household materials like utensils, stoves, mats, blankets, buckets and lanterns
were provided to the affected families. Students were given books and stationery.

• ChildrenforTsunamiRelief:Exhibition
Organised an exhibition of paintings on jute panels by children of Great Eastern
staff and the Akanksha Foundation to raise funds for a children's park in
Anumanthaikuppam in Tamil Nadu. The target of Rs. 2,00,000/- was achieved
and the park developed by the C P Ramaswami Aiyar Foundation.

• Mumbai Flood Relief: Bombay Community Public Trust (BCPT) and Women's
IndiaTrust's(WIT)
Supported the Bombay Community Public Trust (BCPT) to purchase uniforms and
schools bags for 400 children from flood-affected fishing villages.

• Girls' Hostel, Kelshi Education Society (Dhapoli, Maharashtra)

Built a girls' hostel in Kelshi Education Society to enable full school attendance
and arranged free computers gifted by the Lala Arjundas Seth Charitable Trust.

41
 • ToyLibraries
Established toy Libraries in coastal schools at Kovalam in Kerala, and Vesawa,
Marve and Worli in Mumbai through the Children's Toy Foundation. Also
supported a mobile toy van, which travels to ten construction sites to entertain
children of the workers in Mumbai. Toy libraries were also established at Kelshi
Education Society in Dhapoli and at the Women's India Trust Centre at Panvel.

Conservation Education Project, Mumbai, 2006-2007

• Assisted an environmental educational organisation, Srushtidnyan, to initiate and
create awareness about conserving the wetlands and mangroves of Bombay in 30
Marathi speaking schools.
• Project Samudramanthan, Mumbai, 2007-2008 Supported Srushtidnyan, to
develop a training manual on conservation issues in the marine and coastal
ecosystems of Mumbai. The manual will be used to train teachers, BMC
corporators, MLA's, MP's, environmental groups and NGO's to spread awareness
amongst different target groups and provide solutions at a state and national level.

Development Project for Koli Children and Youth, Pragati Kendra Trust, Bombay
Supported Pragati Kendra Trust to initiate and implement a developmental project for the
children and youth in Koli dominated areas of Worli, Mumbai from 2002 to 2004. The
project includes special classes for weaker students and school drop-outs, balwadi (pre-
school) programmes, holiday camps and cultural programmes.

CommunityMedicineProgramme,Sunderbans,WestBengal
Supported the Association of Conservation and Tourism (ACT) in setting up more than
68 medical camps in remote villages on the island of Bali in the Sunderbans Tiger
Reserve benefitting 18,000 villagers, primarily women, children and the elderly.
Initiated a para professional health workers training programme in collaboration with
Child In Need Institute (CINI), Kolkata. 15 volunteers of ACT, 10 semi-skilled practicing
dais, 10 Rural Medical Practitioners from villages of Sundarbans will be trained to
address health care needs of the village.

Seamen'sWard,St.George'sHospital,Mumbai
The seamen's ward at St. George's Hospital in Mumbai, established in the pre-
Independence era, was in dire need of renovation. The Vasant J Sheth Memorial
Foundation upgraded and equipped the ward with modern equipment and enabled the
hospital to engage an excellent panel of doctors and nurses.

IndianRedCrossSocietyHospital(IRCS),Alang,Gujarat
Funded an orthopaedic and burns ward in 1997; donated two ambulances to the Indian
Red Cross Society Hospital in Alang for accident victims from the hazardous
shipbreaking industry. Also contributed towards an auditorium for the Gujarat Maritime
Board's Safety, Training and Welfare Centre.

42
5. LNG CARRIERS

43
About LNG Carrriers
LNG Tankers have a capacity of up to 140,000m3, but larger vessels with a capacity of
200,000m3 or more are under development. The design of today’s LNG tankers is
characterised by a high speed and thus high propeller loading. This requires a low overall
resistance and related good powering performance but also an excellent after body
design, with a good flow towards the propeller(s) and rudder(s), without flow separation.
Various interesting propulsion plants are possible for LNG tankers. Recent research at
MARIN included the traditional single screw, twin gondola propulsion, podded
propulsors and hybrid propulsors.
Services&Activities
The Ships Powering Department is involved in the development of the hull design, the
power optimisation and the cavitation, noise erosion observation.

The Seakeeping Department investigates the seakeeping performance in all weathers and
all sea states. Special attention is given to the sloshing loads in the tanks, which can
becomeveryhigh.

The Offshore Department investigates the offloading of LNG from a floating platform to
aLNGtanker.

The Manoeuvring Department verifies the low and high speed manoeuvrability and
controllability. Due to the recent trend, in which the fore ship becomes slender and the aft
ship full, special attention is needed on the steering capability.

The Nautical Centre MSCN offers training of the crew by simulating approach
manoeuvres on a full size bridge. But also Quantitave Safety Assessments of the nautical
operations and Real-time simulations are carried out to reduce risks to a minimum.

The Trials & Monitoring Department is involved in full-scale measurements of ship

performances, cavitation observation, pulse and loads measurements.
Facilities&Tools
LNG tankers are tested in the following MARIN facilities:

 Deep water towing tank

 Depressurised towing tank
 Seakeeping and manoeuvring basin

LNG tanker hull form Design Optimisation is performed with the aid of the following
tools:
RAPID:Calculationofwaveresistanceandpotentialflow
PARNASSOS:Calculation of the viscous flow around ships hulls
DESP: Prediction of propulsive performance

44
CSR activities conducted by LNG CARRIERS:-
1. Low-cost gas containment system

2. Reduction of waste and pollution CS1 PROPULSION

3. GREEN PASSPORTS

45
GAS CONTAINMENT

Both Gaselys and Provalys use CS1 containment, which is a low-cost gas containment
system using aspects of two older containment systems, the Mark III and NO96
membrane systems.

CS1 allows faster fitting and construction and reduces costs by about 15%. The system
also allows more operational flexibility for shipping as partial loads of LNG can be
transported (the system provides detailed sloshing analysis). The Gaselys has a carrying
capacity of 154,500m³ of LNG and is equipped to operate in arctic conditions for
operations in Snohvit (Norway).

Deliveries for Gaselys and Provalys were delayed by a year because of technical
problems with the CS1 containment system, which have now been ironed out. CS1 was
developed by Gaztransport and Technigaz and has a 40-year North Atlantic operational
lifespan.

CS1 PROPULSION

The CS1 containment system is designed to reduce natural evaporation of gas from the
ship (for safety reasons as well as reduction of waste and pollution).

Any gas that does evaporate is used by the ship's propulsion systems as Gaselys is one of
a growing number of LNG carriers that has dual fuel capability (gas and electric).

Gaselys is fitted with three 12 cylinder and one six cylinder Wartsila 50D dual-fuel
engines with a combined power output of 39.9MW. The advantages of dual-fuel
capability include the use of 'waste' gas onboard, which would otherwise be vented to the
atmosphere, reduction of engine wear and longer periods between maintenance.

The system is also more environmentally friendly with lower emissions. Dual-fuel
engines either run on boil-off gas with 1% diesel added or on pure diesel.

GREEN PASSPORTS

Gaz de France now has three dual-fuel LNG carriers – Gaz de France Energy, Provalys
and Gaselys – all of which have been awarded Green Passports by Bureau Veritas, the
ship classification society.

The Green Passport, which was awarded after an 18 month period of identifying and
minimising all hazardous materials in the construction of the ship and also minimising

46
operational and crew generated waste, will be carried by each ship over the duration of
their operational life.

6. ESSAR SHIPPING PORTS & LOGISTICS LTD.

47
About Essar

Essar Shipping Ports & Logistics Ltd. is an end-to-end logistics provider with sea and
surface transportation services, oilfield drilling services, dry and liquid terminals, tankage
and associated pipelines. It provides complete supply chain management services to
clients in oil & gas, steel and power generation industries.

Essar Shipping Ports & Logistics Limited (ESPLL), is an end-to-end logistics services
provider with investments in ports and terminals, logistics services, sea transportation and
oilfield drilling services. The integrated business model provides opportunites to cater to
the complete supply chain management services to clients in oil & gas, steel and power
generationindustries.

ESPLL operates in the following businesses

• The Ports & Terminals business operates a crude oil and petroleum products terminal
at Vadinar and includes the construction of a dry bulk port at Hazira and a Coal jetty at
Salaya, all in the state of Gujarat. The Vadinar terminal, is an all-weather, deep-draft
port, which provides crude oil and petroleum products storage, handling and terminalling
services. The port has a Single Point Mooring system capable of handling crude capacity
of upto 27 MMTPA and marine facility for export of petroleum products of upto 6.5
MMTPA. The dry bulk port being constructed at Hazira involves setting up a 30 MTPA
all-weather, deep-draft port and jetty facility. The port will have a berth of 550 meters
length and an alongside depth of 12.5 meters. The proposed berth will handle the import
of iron ore, pellets, coal, limestone and export of finished steel products. The port facility
at Salaya comprises of setting up of a 10 MTPA marine material handling facilities to
cater to the need of imported coal requirement and export of petroleum coke.

• The Logistics business provides end-to-end logistics services – from ships to ports,
lighterage services, intra-plant logistics and dispatch of finished products. It owns trans-
shipment assets to provide lighterage support services, and onshore & offshore logistics
services. It also operates a fleet of 4,200 trucks (of which 38 are owned) to provide inland
transportation of steel and petroleum products.

• The Sea Transportation business provides transportation management services for

crude oil and petroleum products, and dry bulk cargo to the global energy, steel and
power industries. With an experience of more than 220 ship years, it owns a diverse fleet
of 25 vessels, and a further twelve New Building Vessels on order.

• The Oilfields drilling business offers onshore and offshore contract drilling, and
offshore construction services. The current fleet includes a semi - submersible offshore
and twelve land rigs.

48
CSR activities conducted by ESSAR SHIPPING PORTS &
LOGISTICS LTD.:-
1. Education

2. Self-employment

3. Training

4. Infrastructure development

5. Medical

6. Health & hygiene

7. Recreation and welfare

8. Special focus on Hazira, India

9. Activities at Vadinar, India

10. Corporate Philanthropy and Community Involvement

49
The Essar Group is both a people-driven and people-centric organization. It understands
the value that people deliver in the making of a great company. The Group’s spirited
involvement in community service is inspired by these beliefs.

The Group’s ethos on social responsibility focuses on not just taking care of its own
employees but enabling and enriching the communities around the areas where its plants
are located. In addition, the Group has been at the forefront in rendering aid and
assistance by way of donations as well as relief supplies in times of national calamities,
such as the Tsunami, earthquakes and floods. Essar has made significant contributions to
the Prime Minister’s and Chief Ministers’ relief funds in the past several years to
alleviate suffering and help rehabilitation.

During the trauma of the 2001 earthquake and the drought of 2000 in Gujarat, Essar
responded with providing doctors, critical life saving drugs and drinking water, apart
from long-term rehabilitation programmes. Essar also supplied material and assistance to
Gujarat Electricity Board for recommissioning a number of distribution stations in Bhuj
after the devastating earthquake. At the same time, the Group helped in the rehabilitation
of Surendranagar by building schools and drilling community bore-wells.

Employee involvement
The underlying objectives of Essar’s activities is to motivate employees to participate in
and contribute to the activities initiated by the Community Relations Centre, to create
self-help groups for village women, to further overall development of children and
women, and to spread awareness about AIDS and de-addiction.
Essar has outlined seven focus areas where employee involvement can make a difference
to the lives of the community:
• Education
• Self-employment
• Training
• Infrastructure development
• Medical
• Health & hygiene
• Recreation and welfare
In every quarter, specific tasks have been lined up and are being conducted with a high
success rate, with the involvement of community leaders.

Special focus on Hazira, India

The Group has transformed Hazira and its neighbouring areas by planting thousands of
trees and laying water pipelines. Self-supporting schemes for women, schools, roads, and
playgrounds and out-reach programmes have established Essar as a committed corporate
citizen of Gujarat. What’s more the company’s businesses have generated direct and
indirect employment opportunities for thousands of people in Gujarat.
The Group has supported and continues to support Hazira and surrounding villages
through the following activities

50
 • Built a water pipeline to carry 0.7 million cubic metres of drinking water
everyday to the villages near Hazira
• Organising weekly recreational programmes for children between the ages of 9
and 12 at Ankur Bal Kendra, Hazira
• Providing subsidised medical care at the Essar Hospital at Nand Niketan for the
local population
• Providing subsidised education facilities at Nand Vidya Niketan for children of
nearby communities
• nfrastructure development; building of overhead water storage tank at Matafalia
village
• Maintaining water pipelines, community wells, etc.
• Worked on the electrification of the 7-km stretch of road from L&T to Mandali
Gate
• Building and laying of an approach road to the village crematorium
• Donated an ambulance to the Arogya Samiti of Hazira village

Activities at Vadinar, India

• Two major ponds have been deepened in Kathi Devaria & Kajurda villages for
rain water harvesting Water tankers are sent periodically to Kajurda, Vijaynagar
and Bharana villages to help them deal with water shortage
• Two school buildings at Bharana & Jankhar villages have been renovated
• More than 150,000 kg of fodder has been supplied to 14 surrounding village
gaushalas. August 2007 onwards a Fodder Financial Assistance is provided to
villages near the refinery
• Around 12,000 patients from the refinery’s 10 surrounding villages benefited
from an arogya vahini (mobile clinic)’ around 3,000 patients benefited at our
Mother & Child Centre at Vadinar, a joint venture with the District Panchayat,
Jamnagar
• Four eye camps were organised in 2007-08, with 500 patients receiving treatment
and 25 patients being operated free of cost
• A skin treatment camp was also organised at Timbdi village whereby 100 patients
were diagnosed and necessary medicine distributed
• Since November 2007, a 24-hour Essar Community Health Centre started in
Jankhar village, with three doctors, three paramedics and an ambulance. The
centre also has a full-fledged laboratory that is available round the clock.
• Two medical camps were organised in 2007-08 at Jankhar and Kajurda villages
where 1,100 people from 10 – 12 villages were treated
• At the Primary School Mahotshav 2007, 1,450 school bag kits were distributed to
students from 74 villages of Khambhalia and Lalpur talukas.

Corporate Philanthropy and Community Involvement

As a founding industry and the largest employer in Sault Ste. Marie, Ontario, Essar Steel
Algoma has a direct interest in advancing and preserving the quality of life in our
community. In addition to a sustainable approach to minimizing environmental impact,
the Company has a long history of charitable giving and corporate sponsorship with

51
numerouscommunity-basedcauses.

Essar Steel Algoma's history with the United Way dates back more than 50 years as both
a founder and a leading corporate supporter. Essar has become the largest United Way
campaign contributor through combined corporate, employee and retiree contributions. In
2007 we collectively pledged $272, 300 in support of 23 community agencies that
address community issues with health, employment, poverty and youth.

In the spring of 2005 Essar Steel Algoma established a Community Investment Fund for
the purpose of formally administering financial contributions to charitable and non-profit
causes within the City of Sault Ste. Marie and surrounding area. The $6 million fund
addresses community needs in the following areas of focus:
1.Healthcare
2.Education
3.Sports&Recreation
4.SocialServices
5. Arts, Culture and Environment

The Community Investment Fund has a five year term, expiring December 31, 2009 and
administers both cash donations and in-kind contributions of product or service. Leading
contributions to date include the Sault Area Hospital Build Campaign ($4M), the Sault
Ste. Marie Sports & Entertainment Centre ($300K) and the Algoma Residential
Community Hospice ($120K). Through this fund the Company has also established
scholarships with regional post-secondary institutions including Sault College, Algoma
University and the Northern Ontario School of Medicine. Endowed with a one time
donation these scholarships are funded in perpetuity and awarded annually.
On the sponsorship side, Essar Steel Algoma is an annual supporter of key community
events and initiatives including the Bon Soo Winter Carnival, the Dragon Boat Festival,
the Algoma Fall Festival, and the Superior Health and Safety Conference. In addition, the
Company is always an active participant in RotaryFest, Sault Ste. Marie’s summer
festival. In 2008 Essar was the presenting sponsor for the Festival which featured the
ESSAR Steel Algoma Stage with free, live entertainment over three days and the
Community Day Parade where the ESSAR float earned first prize in the professional
division.

In 2008 Essar Steel Algoma won the bid for the Naming Rights for the Sault Ste. Marie
Sports & Entertainment Centre. Now the ESSAR Centre, this premier sports and
entertainment complex lies at the heart of the community and is home to the Soo
Greyhounds, members of the Ontario Hockey League.

Essar Steel Algoma is an integral part of the Sault Ste. Marie business community as
demonstrated through active membership with the Chamber of Commerce, the
Community Quality Initiative, Destiny Sault Ste. Marie and the Safe Communities

52
Partnership. The people at Essar continually strive to offer a responsible balance of time
and resources to the community where we work and live.
7. SEMBAWANG SHIPYARD

53
About Sembawang Shipyard
For more than three decades, the name of Sembawang Shipyard is synonymous with
excellence in ship repairs and ship conversions. Strong commitment to innovative
solutions, HSSE (Health, Safety, Security and Environment), total reliability, timely
deliveries and expert project management ensure that our reputation is trusted and valued
by our international clientele.

Besides our proven expertise in the sectors of tankers, bulk carriers and container / cargo
vessels, we are also recognised as a specialist in niche markets such as passenger ships
conversions / upgrading, FPSO conversions, offshore conversions and newbuildings,
complex lengthening conversions, damage repairs, chemical tankers, LNG carriers,
liquefied gas carriers and navy ships repairs.

We are a company characterised by a willingness to learn, to innovate and implement

new ideas, technology, systems and processes ultimately to improve upon our service
quality for the betterment of our customers.

Sembawang practises policies and processes which go beyond customer satisfaction into
developing long-term partnership and special relationships. These have gone far to bring
us success with our customers. Our customers are our partners, whose goals we embrace
as ours. Together, we work at developing long-term objectives and strategies for the
mutual benefits of our respective organisations and in a larger context, our respective
industries. We believe in the philosophy of partnership with our customers and business
associates as the way forward to even greater accomplishments.

OurVision

We'll be the leader in transforming our industry, providing innovative solutions for the
success of our customers and in fulfilling the changing needs and aspirations of
ourpeople.

OurMission

To be the best in shiprepair and conversion, expanding regionally and into growth
business.

54
CSR activities conducted by SEMBAWANG SHIPYARD:-

1. Environmental Care Competition For Schools 2007

2. Secures a S$300 million contract

3. International Ship and Port Facility Code Compliance

4. Green Wave Environmental Care Project

55
Sembcorp Marine secures evergreen favoured customer contract (FCC) from
International Gas Transportation Company Limited.

Sembawang Shipyard's Green Wave Environmental Care Competition For Schools 2007
Award Presentation Ceremony

SembCorp Marine's Subsidiary, Sembawang Shipyard secures a S$300 million contract

comprising one-plus-five options to convert passenger / car ferries to DP2
Accommodation and Repair Vessels from Equinox Offshore Accommodation Limited

Sembawang Shipyard – the first major Singapore shipyard to achieve IMO’s

International Ship and Port Facility Code Compliance

Sembawang Shipyard Signs Evergreen Alliance with BP Shipping Limited.

Sembawang Shipyard’s Inaugural Green Wave Environmental Care

Project For Schools Award Presentation Ceremony

SembCorp Marine’s subsidiary, Sembawang Shipyard awarded a

S$34 million Complete Outfitting and Commissioning Project for
an Offshore Dynamic Positioned Pipelay Construction Barge.
Sembawang Shipyard Launches “Green Wave” Environmental Care
Project For Schools.

56
8. JURONG SHIPYARD

57
About Jurong Shipyard
Jurong Shipyard Pte Ltd (JSPL) is a wholly owned subsidiary of Sembcorp Marine Ltd, a
company listed on the SGX Mainboard.

JSPL has four decades of experience in the marine engineering business. Our history
dates back to as early as 1963 when Jurong Shipyard Ltd was established as a joint-
venture between the Government of Singapore and Ishikawajima Harima Heavy
Industries Co Ltd (IHI) of Japan. Today, JSPL is a one-stop total shipyard offering a
comprehensive range of services in shiprepair, shipbuilding, ship conversion, rig building
and offshore engineering.

Our high standards in business management and people development are displayed in the
multiple awards we have attained. As Asia's premier shipyard, we continuously build on
our proven track record by delivering competitively priced services with the highest
standards in quality and safety.

QualityPolicy
In support of our mission, it is our policy to provide quality services that meet our customers'
needs and expectations. We exercise our individual and collective responsibilities towards quality
in all our activities and strive for continuous improvement.

58
CSR activities conducted by JURONG SHIPYARD:-

1. Adopt a safety first policy at all times

2. International Ship & Port Facility Security (ISPS)

3. occupational health and safety assessment series

59
Safety Policy Statement

JSPL recognises that people are its assets and fundamental to its success, and in this
respect declares as its corporate policy that it shall, as far as practicable, provide a safe
and healthy workplace for all employees and subcontractors. The top management
emphasises that each and every person must work together to achieve this objective so
that the shipyard will be a better place to work in.

In this connection, the Company undertakes to:

•adopt a safety first policy at all times

•educate and instil safety consciousness in all employees and subcontractors

•ensure that safe work procedures and work instructions comply with local and
international standards as well as safety-related legislations stated by the Ministry of
Manpower (Singapore)

•constantly improve and provide a safe and healthy working environment

•ensure that the policy statement is readily available to all employee and interested parties

•disseminate the policy via displaying the statement at strategic locations within the yard
premises

•review target and objectives at least once a year to ensure relevance of statement

Safety is a line management responsibility. All managers and supervisors are committed
to ensure that their subordinates perform their duties not only efficiently but safely. Top
managers must play an important role as a leader and lead by example for others to
follow

60
International Ship & Port Facility Security (ISPS) Code
JSPL has been awarded the Provisional Statement of
Compliance in March 2003 for meeting the IMO's
international code for the security of ship and port facilities.
In compliance with the ISPS Code, Jurong Shipyard has
implemented comprehensive security measures such as
stringent access control, close monitoring of port facilities
and tight supervision of cargo handling, to counter possible
threats to maritime security and protect the total interest of
customers and employees.

OHSAS 18001:1999 (2002)

JSPL has been accredited the OHSAS 18001:1999
(2002) certification in September 2002 for its
comprehensive health and safety management systems.
OHSAS 18001 is an occupational health and safety
assessment series, which is in compliance with the
Singapore legislation and international standards related
to the Oil Companies International Marine Forum.
Accredited by ABS Quality Evaluation Inc, an
independant third party registrar, this certification
reaffirms JSPL's commitment to fostering a safe work
environment.

61
9. AEGIS LOGISTICS LTD

62
About AEGIS Logistics
Industry Sector: Oil and Gas logistics Sector.

Products / Services: Aegis is a leader in oil and gas logistics. They offer services such as
sourcing of product, storage and port operations, arranging road and pipeline movement,
shipping and integrated supply chain management.

Other locations of factories / offices: Gujarat, Trombay.

Company Vision

We provide total supply chain management services to the Indian petroleum and
chemical industry by storing, moving and distributing petroleum and chemical products
to the end user.

63
CSR activities conducted by AEGIS LOGISTICS:-

1. Rural Upliftment

2. Water Facility

3. Channelising Resources

4. Anarde Foundation

5. Poverty Eradication

64
• Rural Upliftment: During the year the company through its sponsored NGO
Anarde Foundation continued to work for rural upliftment all over India,
alleviating poverty, and improving the quality of life of the rural poor. The
ANARDE Foundation has adopted 500 villages of Gujarat. It has played a pivotal
role in encouraging other business and industrial houses, through guidance and
other services, in their social upliftment missions.

• Water Facility: The foundation was associated with the programme “WASMO”
with the aim of providing water facility in villages. Indeed major focus continues
to be water, with major projects in water shed management and trials of water
purification in a number of villages.

• Channelising Resources: Aegis has played the role of a good Samaritan for the
under privileged in selected areas, by channelising resources of government
sponsored agencies and nationalized banks under the Integrated Rural
Development Programme (IRDP).

• ANARDE FOUNDATION-A public trust named ACIL - Navsarjan Rural

Development Foundation ( ANARDE Foundation ) was specifically constituted to
make this programme a success. The activities encompass agriculture, lift
irrigation, afforestation, animal husbandry, women welfare, health and medical
services..

• Poverty Eradication: AEGIS is committed to poverty eradication programmes in

rural India through the Anarde Foundation. Around 10,000 villages participate in
the programme.

1. Water shed management for conserving irrigation and drinking water.

2. Training villagers specially women folk in income producing skills such
as handicrafts and sewing.
3. Micro-credit schemes for village folk
4. Formation of self help groups for obtaining credit from banks and
institutions.
5. Fund raising for hospitals and eye camps.
6. Tree plantation programmes.
• Award: The company has achieved Responsible Care Logo from the Indian
Chemical Council for achieving distinction in HSE awareness(Health Safety and
Environment)

65
10. VALUE LOGISTICS

66
About Value Logistics
Value Logistics has positioned itself as a leader in its field through expanding its services
from basic truck rentals to fully outsourced supply chain solutions that include
customised door-to-door offerings via road, air and sea. Value’s highly skilled logistics
staff are trained to understand their customers’ requirements and are supported by a
national and cross-border infrastructure driven through effective technology.

Value Logistics has positioned itself as a leader in its field through expanding its services
from basic truck rentals to fully outsourced supply chain solutions that include
customised door-to-door offerings via road, air and sea. Value’s highly skilled logistics
staff are trained to understand their customers’ requirements and are supported by a
national and cross-border infrastructure driven through effective technology.

Customers benefit from the advantage of Value’s vast size and infrastructure, with the
company boasting in excess of 4 100 vehicles and offering 200 000 m2 of warehousing
nationally. Value also offers an integrated IT network, labeling and bar-coding facilities,
sophisticated routing and scheduling, as well as 24-hour vehicle and parcel tracking and
management.

A centralised national distribution centre in Tunney, Gauteng, Value City was designed
and built to cater for specific requirements with receiving, storage and distribution
effective in a multi-principled environment. This world-class warehouse facility
processes significant volumes of goods, allowing customers to take full advantage of
economies of scale through consolidation of product types.

67
CSR activities conducted by VALUE LOGISTICS:-
1. Ikageng Shelter for Boys

2. Khanya Kyaha

3. Argus Pick and pay Cycle Tour

4. Annual School supplies project

5. Christmas Party for Ria Hola Preschool

6. Christmas gifts for the aged

7. Poverty alleviation

68
Ikageng Shelter for Boys

A home for abandoned and orphaned boys currently houses 18 boys. Value Logistic’s
involvement with this home started in 2004 when we became aware of the dire conditions
the boys were living in. The boys were kitted out with shoes and clothing and taken on a
December seaside holiday to the South Coast which included educational visits to Ushaka
Marine world and the crocodile and snake parks.

In 2005 a complete refurbishment of the home was funded by Value which included the
upgrading and expansion of ablution blocks as well as a complete facelift of the inside
and outside of the home. IQ and aptitude tests were also funded and co-ordinated by us so
that children could be placed in appropriate learning institutions.

In September 2006 an extension of 75 square metres was added onto the shelter which
serves as a general purpose hall and has created a place where the boys can enjoy meals,
do their homework and watch television together seated for the first time. The entire
project was funded by Value Logistics.

In 2008 bicycles were purchased for all children to save them hours of walking to and
from school.

Value intends building long-term relationships with these young men, by providing
learner ships and apprenticeships, on completion of their schooling.

Ongoing support is offered as and when required.

Khanya Kyaha

A home for raped, previously prostituted and destitute girls which was established in
February 2007. They required a fridge, TV and electronic goods. These were paid for and
delivered to them by Value Logistics.

The girls of Khanya Kyaha were also beneficiaries of bicycles .

Argus Pick and pay Cycle Tour

A registered charity approached us to assist with the provision of vehicles which included
cars, busses and 1 to 4 Ton vehicles. Value decided to donate the use of these vehicles to
the Argus. The donation of the vehicles ensured that the Argus had additional funds to

69
distribute among their charities. The donations of vehicles exceeded R 250 000.00 and
was repeated in 2007 and 2008.

Annual School supplies project

Due to the huge success of this project and the overwhelming response from the
recipients it has been decided to repeat and grow this projects which was initiated and
implemented by Value Logistics.

January 2008 saw the 15 000th child benefit from the receipt of their stationery
requirements for school. The inclusion of maths sets into the packs commenced as from
January 2008.

Various charities and underprivileged schools throughout the country benefit annually
from this project.

Christmas Party for Ria Hola Preschool

A Christmas party was held for 30 children from Ria Hola preschool that takes pre-
primary children in at no charge so that their unemployed mothers can seek employment.

We took the children on an outing to the zoo, provided refreshments and gifts. Children
were chaperoned and watch on the day by volunteers from the Value sales team.

Christmas gifts for the aged

Tents of Sharon hosted a Christmas party for 150 aged in Boksburg and gifts for all were
purchased By Value Logistics from Revlon.

Poverty alleviation

"Feedback” is a registered N.P.O organization that delivers food to organizations in

poverty stricken areas in Kwa Zulu Natal and has expanded its services to Gauteng.

The Value Group supplies vehicles to them on a permanent basis to deliver

approximately 38 000kg of food each month.

Vehicles are serviced and maintained by Value and in downtimes replacement vehicles
are provided so that food delivery is uninterrupted.

70
 ANALYSIS

Company Customer Natural Health Education Entertainment Economic Environmental Rural

Delight Disaster
1.Ashok
Layland
Logistics
2.TCI
Logistics
3.Gati
Logistics
4.Great
Eastern
Shipping
Company Ltd
5.LNG
Logistics
6.Essar
Shipping port
and logistics
7.Sembawang
Shipyard
8.Jurong
Shipyard
9.Aegis
logistics
10.Value
Logistics

71
 REFERENCE
• www.sembship.com-- visited on oct 8,9,21

• www.ashokleyland.com-- visited on oct 8,9,10,21

• www.tcil.com-- visited on oct 8,9,17,18

• www.gati.com-- visited on oct 14,15,16,17

• www.greatship.com-- visited on oct 8,9,10,21

• www.touchOilandGas.com-- visited on oct 13,14

• www.essar.com-- visited on oct 13,15,19

• www.jspl.com.sg-- visited on oct 19,20

• www.aegisindia.com-- visited on oct 17,18,19

• www.value.co.za-- visited on oct 8,10,19

• www.google.com-- visited on oct 8 to oct 21

• www.wikipedia.org-- visited on oct 8 to oct 21

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