Professional Documents
Culture Documents
Overview
SD FI
Sales & Financial
Distribution Accounting
MM CO
Materials Controlling
Mgmt.
PP AM
R/3
Production Fixed Assets
Planning Mgmt.
SM EC
Service Enterprise
Manage- Controlling
ment QM Integrated Solution PS
Quality
Management Client / Server Project
System
PM WF
Plant Maintenance Open Systems Workflow
HR IS
Human Industry
Resources Solutions
SD
• Mechanisms to execute the business
processes used in the selling, shipping
and billing of products and services
Master Foreign
Data Trade
Sales
Sales
Sales Info
Support
System
Shipping Billing
Transportation
SD Overview — Master Data
• Detailed information about customers,
materials and business partners
• Flexible data structures that support the
business environment
• Specialized master data to support sales
order processing
SD Overview — Sales Support
• Provides the functionality to support the staff
involved in business development and customer
service processes
• Primary functions
– Sales Prospects
– Contact Persons
– Competitors and Competitive Products
– Sales Activities
– Direct Marketing
SD Overview — Sales
• Primary base for • Sampling of functions
customer order – Inquiries & Quotes
management – Sales Orders
– Returns
• Highly customizable – Contracts & Scheduling
• Sophisticated pricing Agreements
– Consignment
• Integrated ATP
– Rush Orders & Cash Sales
• Integrated credit – Back Orders & Subsequent
management Deliveries
– Credit & Debit Memo
Requests
SD Overview — Shipping
• Main functions
– Picking, Packing & Inventory management
– Generate Shipping Documents
• Transportation Management
– Routes
– Transportation Scheduling
• Delivery Scheduling, Returns Deliveries &
Stock Transfer
SD Overview — Billing
• Invoice Generation — automatic or
manual
• Comprehensive set of billing functions
• Linked documents — e.g. invoice & credit
memo
• Real-time integration with finance (FI)
• Fully integrated and comprehensive
pricing
SD Overview — S I S
• Flexible tool that allows one to collect,
consolidate, and utilize data from sales
and distribution processing
• A component of the Logistic Information
System (LIS)
Transportation
Foreign Trade
Sales & Distribution
- Process Flow -
Supply Chain Process
Sales Sales
Quotation
Order
Billing Billing
Post
FI
Incoming
A/R
Payment
Sales — Inquiry & Quotation
• Support pre-sales processes
• Are time sensitive
• Automatic availability check
• Automatic pricing
• No impact to FI
• Can be used as reference documents
Sales — Sales Order
• Core of customer • Automated standard
order management functions ...
– availability check
• No impact to G/L
– MRP updating
• Can reference – pricing
existing documents – credit check
• Copies key – delivery scheduling
information from – export control
master data – shipping & route
determination
Shipping — Delivery Note
• Initiates the shipping process
• Control document for shipping processes
— maintains status of each processing
step
• Re-confirms: availability, credit, foreign
trade, delivery scheduling
• Facilitates transportation planning
Shipping — Picking & Packing
• Picking: Physical activity of moving goods
from the warehouse for further processing
(packing, loading)
• Packing: Determines packing materials
and packing details
• Advanced processing includes, e.g. batch
mgmt., serial number control
Shipping — Post Goods Issue
• Completes the shipping process
• Typically performed when customer takes
ownership
• Updates inventory
• Updates G/L accounts
– Cost of goods sold
– Inventory
Billing
• Generate customer invoice
• Updates FI
– Customer account
– G/L accounts: revenue, discount, etc.
• Applies relevant pricing
• Updates customer credit
Sales & Distribution
- Organizational Structures -
Sales Organization
Client
860
Pastime Corporation
Company Code
CC00
Domestic Sales
Sales Organization
SO00
Domestic Sales
Sales Organization
SO00
Domestic
Sales Area
Western Eastern
Sales Office Sales Office
Sales Group
• Sales Group
– Sub-division of a sales office, territory or
market
Sales Person
• Sales Person
– Defined in HR — Personnel Admin.
– Specifically defines an individual rather than a
position (sales rep.) in sales processing
Internal Sales Organization
Domestic
Sales Area
Western Eastern
Sales Office Sales Office
F r e ig h t D o c k E x p re s s E x p o rt
S h ip p in g P t S h ip p in g P t S h ip p in g P t
SP00 Q U IK EXPT
- Master Data -
SD Master Data - Core Elements
r
me
M
ate
sto
Master
r
Cu
ial
Data
Pricing
Material Master — Sales: sales org. 1
-General Data
Basic Data 1 - 2
Basic Unit of Measure Classification
Sales: general/plant
Material Group
Purchasing
Sales Unit Foreign Trade: Import Data
Sales: text
Delivering Plant
Purchase order: text
Cash discount MRP 1 - 4
Storage 1 - 2
Country
Warehouse Management 1 - 2
Tax category Quality Management
Costing 1 - 2
-Quantity stipulations
Min. order quantity
Min. delivery quantity
Delivery unit
Material Master — General Data
Base Unit of Measure The Base Unit of Measure is the unit of measure in
which stocks are managed within your company.
Division You may enter the Division which your product is in
for sales (defaults if entered in the Basic data screen).
Material Group A (freely definable) key that’s used to group several
materials or services for analysis/reporting as well as
search by match code.
Sales Unit This is the unit of measure in which the material is
sold, if different from the base unit of measure.
Delivering Plant Plant, from which the material is available for sale.
This is a default value only.
Cash discount Indicator used for materials, which allow for a cash
discount.
Material Master — Tax data &
Quantity stipulations
Tax data
Country Country
Tax category Taxes, applicable to this material (e.g. Federal, State
taxes in US, VAT in GB)
Tax classification taxable, exempt
Quantity stipulations
Min. order quantity Min. quantity a customer can order (in base unit of
measure).
Min. delivery quantity Min. delivery quantity to a customer.
Delivery unit Only multiples of this number will be delivered to the
customer.
Material Master — Sales: sales org.
Basic Data 1 - 2
Classification
Storage 1 - 2
Commission group
Warehouse Management 1 - 2
Item Category group
Quality Management
Accounting 1 - 2
Costing 1 - 2
Material Master — Grouping terms
Matl statistics group Helps to determine which data the system updates in the
Logistics Information System (LIS).
Material pricing grp A way to group materials with similar pricing conditions.
Volume rebate group A material can be assigned to a volume rebate group (e.g.
Low Rebate, High Rebate) if the material qualifies for rebate.
Acct assignment grp A grouping of materials with the same accounting
requirements (used to determine revenue and sales deduction
accounts)
Commission group Several materials can be assigned to the same commission
group, if the commission sharing between representatives is
the same for these materials (e.g. Rep.A: 6%, Rep.B: 10%,
Rep C: 12%).
Item Category groupA grouping of materials, that helps the system determine the
Item Category. Item Category determines how a specific item
is processed by system. E.g. a text item is not relevant for
pricing.
Material Master — Sales: general/plant
Basic Data 1 - 2
Classification
General data Sales: sales org. 1 - 2
Base unit Sales: general/plant
LoadingGrp Storage 1 - 2
Warehouse Management 1 - 2
Packaging material data
Quality Management
Matl grp ship. matls
Accounting 1 - 2
General plant parameters Costing 1 - 2
Negative stock
Material Master — General data & Shipping
data (times in days)
General data
Base unit The Base Unit of Measure is the unit of measure in which
stocks are managed within your company.
Gross weight In Base Units of Measure.
Net weight In Base Units of Measure.
Avail. Check Tells the system when to do an availability check, as well as
which MRP elements (such as purchase orders,
reservations) to include in the check.
Shipping data (times in days)
Trans. Grp Transportation groups are groups of materials that have
the same transportation requirements. For example, all
goods that need refrigeration.
Loading Grp Loading groups define materials that have the same loading
requirements, such as forklift truck, or crane.
Material Master — Packaging material data &
General plant parameters
Sales: general/plant
- Sales texts Text Purchasing
specific to Foreign Trade: Import Data
Warehouse Management 1 - 2
Quality Management
Accounting 1 - 2
Costing 1 - 2
Account Groups
- Customer Master -
Customer Master
G e n e ra l
D a ta
Customer
• Sales Organization
• Distribution Channel
• Division
Customer Master — Address &
Communication
Search Term
Language
Classification : Nielsen ID
Customer classification
Industry
Industry codes
Unloading point
Name
Telephone number
Department
First name
Function
Customer Master — Accounting
Company Code Data Information
Accounting Information
Automatic
Payment
Transactions: Payment methods
Alternative payer
Lockbox
Customer Master — Correspondence
Company Code Data
Correspondence
Payment
notices to : Customer
Sales
Accounting
Legal
Customer Master — Insurance
Company Code Data
Insurance
Export credit
insurance : Policy number
Institution number
Amount insured
Valid until
Lead months
Deductible
Customer Master — Sales
Sales Data — Sales area
Pricing /
Statistics: Price group
Customer pricing procedure
Price list type
Customer statistical group
Customer Master — Shipping
S & D Data — Shipping
• SP Sold-to-party
• BP Bill-to-party
• PY Payer
• SH Ship-to-party
• … additional Partner function(s)
Assigning Additional Partners
- Business Partners -
Business Partners
• Defines all of the parties involved in a
business transaction and differentiates
between their roles — customer, carrier,
employees, customer contact, etc.
• Through customizing the system
automatically assigns partners to the
customer master and to transactions
Sold-to Sold-to
Ship-to Ship-to
Sales & Distribution
- Pricing -
Pricing
• “World-class” functionality
• Highly customizable & extendible
• One of the most complex features of SAP
• Used to determine the net price for a
material or an order
Pricing Process
• Standard pricing calculates the gross
price, then applies discounts, surcharges
and applicable taxes to arrive at the final
price
final price = gross price - discounts + surcharges +
taxes
- Transactions -
Business Document Types
Inquiry Returns
Quotation Contract
• Delivery scheduling
• Availability check
• Transfer of requirements to MRP
• Pricing
• Credit check
• Shipping point & route determination
• Foreign trade & license processing
• Document flow
Delivery Scheduling
• Automatic scheduling of essential shipping
activities ...
Calculated using defined activity times ...
Resulting in scheduled activity dates
Header
Line item # 1
Schedule line # 1
Schedule line # 2
Line Item # 2
Schedule line # 1
Delivery Scheduling — Terminology
• Transportation lead time — time required
to schedule transportation
• Pick/Pack time — time required for picking
and packing
• Load time — time required to load
• Transit time — time required to transport
goods from shipping point to ship-to
Backward Scheduling
25
Order Material Transp. Loading Goods Requested
Date Availability Sched. Issue Delv. Date
25th 26th 27th 28th 29th 31st
Transp Loading Transit
. Time Time
Sched. (1 day) (2 days)
Time
(1 day)
Pick & Pack
Time
(2 days)
Forward Scheduling
27
Material Order Transp. Goods Requested
Availability Date Sched. Loading Issue Delv. Date
26th 27th 27th 28th 29th 31st
Transp. Loading Transit
Sched. Time Time 1
Time (1 day) (2 days)
(1 day) New
Delv. Date
Pick & Pack
Time
(2 days)
Availability Check
• Determines the material availability date
• Considers inward and outward movement of
inventory — customizable
• Influences partial deliveries by
– proposing a quantity that can be delivered on the
requested date (complete delivery)
– determines the earliest date for full delivery
– determines the number and dates for partial deliveries
to fulfill the order
Availability Check
• In determining the material availability date
the system can include specific stocks if
selected, such as:
– Safety stock
– Stock in transfer
– Quality inspection stock
– Blocked stock
– Restricted use stock
Transfer of Requirements to MRP
• Ordered quantities are passed to MRP
(MM)
• Controlled by the schedule line category
• Blocking of documents can affect
requirements passing — delivery block
Credit Check
• Efficient means to implement credit
management
• Integrated with FI — via credit control area
• Automatically alerts when a credit check
fails
• Comprehensive credit management
reporting
Shipping Point & Route Determination
• A shipping point is determined for each line
item — shipping point determination
• A delivery can only be processed from one
shipping point
• Routes - route to be traveled & transit time
are determined using customized rules
• Routes can be used to simply define transit
time
Foreign Trade & License Processing
• Predefined trade areas — NAFTA, EU
• Automated reporting for trade areas
• Automated controls
– license management
– embargo lists
– control by customer, country, product, point in
time
Shipping
Shipping Overview
• Comprehensive functionality to support
picking, packing and loading functions
• Work list and deadline monitoring
• Functions with backorder processing
• Tightly coupled to the MM and FI modules
• Facility for transportation management
Shipping Overview
Picking
Delivery Packing
Note Status
Loading
Post Goods
Issue
Delivery Due List
Delivery
Collective Order
Delivery Invoice
Invoice
Order Delivery
Invoice Invoice
Order Delivery
Split Invoice
Billing Documents
• Explicitly specify documents
• Billing due list — builds a worklist of
invoices that should be generated
• Automatic posting to FI
Billing Documents
Contract
Target Qty: 900
Release Order
Order Qty: 700
Order Qty: 200
..
.
Contract
Target Qty: 900 Release Order
Order Qty: 750 Order Qty: 150
Scheduling Agreements
• Defines specific product quantities and delivery
dates for a customer
• Schedule lines and processed through standard
delivery processing
• Availability check is performed during creation
and quantities are passed to MRP
• System automatically updates delivered
quantities
Scheduling Agreements
Scheduling
Agreement Delivery
5/10 100
Date Qty Delivery
05/15 100 6/10 100
06/15 100 Delivery
07/15 200 7/10 200
08/15 300
Delivery
8/10 300
Backorders
Backorder Processing
Rescheduling
Backorders
• Backorder processing
– determines which orders have unconfirmed
quantities by customer or material
– sort the orders according to priority
– assign available stock to outstanding orders
or reassign confirmed quantities to high-
profile orders
Backorders
• Rescheduling
– updates the orders with the results of the
availability check
– can be used to manage the distribution of
available inventory when demand is greater
than supply
• Best if run in batch mode, rescheduling
can be very time consuming
Customer Returns
Return
Order
Goods Receipt
Quality Inspection
Credit Memo
Customer Returns
Returns Return to
2 Return Delivery Inventory
3 Credit
Memo
Customer Returns
• Returns document
– Billing block can be proposed
– Use the Order reason field to identify the
reason for the return
– Full access to pricing and ability to re-price
• Return delivery
– Issues a goods receipt to place material into
inventory
Customer Returns
• Credit memo
– Billing block must be cleared from Return
– Posts to FI
– Can be processed in batch (background)
– Can be processed collectively (grouped)
Output & Text
Communication — Output
Printed
Bar Coded Documents
Documents
FAX
SAP
Email
Document
EDI
Workflow
Communication — Output
• Output — traditional forms or electronic
communications produced for internal or
external partners
• Assigned to business partners & sales
documents
• Definable media — EDI, fax, print
• Highly customizable — Sapscript
Communication — Text
• Texts are used for internal and external
communication
• Created for business partners, materials,
header or item level of sales documents —
order, delivery, billing, picking lists
SIS Overview