Aravali Institute of Management

Presentation on

Deming prize for world class quality

Presented by Group - 8

1
• The Deming Prize is one of the highest awards on TQM (Total
Quality Management) in the world.

• It was established in 1951 in commemoration of the late Dr.

William Edwards Deming

• Deming’s teachings helped Japan build its foundation by

which the level of Japan’s product quality has been
recognized as the highest in the world.
• The late Dr. W. E. Deming (1900 – 1993), was invited to
Japan by JUSE in July 1950.

• In appreciation of Dr. Deming’s generosity, the late Mr. Kenichi

Koyanagi, managing director of JUSE, proposed using it to
fund a prize to commemorate Dr. Deming’s contribution and
friendship in a lasting way and to promote the continued
development of quality control in Japan
 Deming Prize Concentrates on
 Policy
 Planning for future
 Organization and Operations
 Education and training
 Collection and use of information
 Quality assurance
 Analysis
 Quality effects
 Control
 Standardization
 The Examination Viewpoint includes
 Top Management Leadership, Vision, Strategies

 TQM Frameworks

 Quality Assurance Systems

 Management Systems for Business Elements

 Human Resource Development

 Effective Utilization of Information

 TQM Concepts and Values

 Scientific Methods

 Organizational Powers (Core Technology, Speed, Vitality)

 Contribution to Realization of Corporate Objectives

CATEGORIES OF THE DEMING PRIZE
Deming Prize examination and
discuss related matters
 EFFECTS OF THE DEMING
APPLICATION PRIZE
• More than 160 companies have been awarded the Deming
Application Prize
• The Deming Application Prize, which was born in Japan, has earned
an internationally renowned reputation as a coveted quality award
 Expected Results

• Quality Stabilization and Improvement

• Productivity Improvement/Cost Reduction
• Expanded Sales
• Increased Profits
• Thorough Implementation of Management Plans/Business Plans
• Realization of Top Management's Dreams
• TQM by Total Participation and Improvement of the
Organizational Constitution
• Heightened Motivation to Manage and Improve as Well
as to Promote Standardization
• Uniting Total Organizational Power and Enhancing
Morale
• Establishment of Various Management Systems and the
Total Management System
 Effects of Winning the Prize- from
Top Management
• Mr. Shigeo Aiki, Chairman, Aisin Seiki Co., Ltd. (1972 Deming
Application Prize, 1977 and 1990 Japan Quality Medal)
• "Just do it to accomplish it", is my motto. I often remind myself to
just do it.
 Bring all employees' powers together, under the slogan of

"Challenge for the Deming Prize".

 Accelerate their activities to achieve the vision by having a target

to "materialize it by the examination dates"

 Obtain precise third-party findings in the form of Report on

Examination Findings to use them for future plans.

 Sundaram-Clayton Limited Brakes
Division

 SCL won the “Deming Application Prize” in 1998, becoming the first in
India and only the fourth company outside Japan to claim this honour.
 Mahindra & Mahindra Limited (Farm Equipment
Sector)

 M&M was awarded the Deming Prize by JUSE in 2003.

Business
excellence model
Business excellence
model
 Various Application Forms
• THE PRE-APPLICATION CONSULTATION FOR THE JAPAN Q
UALITY MEDAL

• JAPAN QUALITY MEDAL

• PROPOSAL FOR THE JAPAN QUALITY MEDAL EXAMINATI

ON PROCESS

• THE PRE APPLICATION CONSULTATION FOR THE DEMING

PRIZE
• THE DEMING APPLICATION PRIZE

• THE QUALITY CONTROL AWARD FOR OPERATIONS BUSIN

ESS UNITS

• THE TQM DIAGNOSIS

• DESCRIPTION OF TQM PRACTICES

 Winners

• Winners for all categories

 Examination
and
Determination of Winners
• A company or division of a company that wishes to apply for the Japan
Quality Medal (applicant company hereafter) must submit
– Application Form

– Description of TQM Practices that describes the status of quality

management/control implementation at the applicant company

– Terminology Glossary

– Description of Business Activities

– Organizational charts

– List of functional roles and responsibilities

– Proposal for the examination process (including a request for the units
to be examined and days for examination).
• Based on this proposal, the subcommittee determines
– the format for the on-site examination,
– examination dates and examiners.

• Using the Description of TQM Practices as a reference material for the

examination, the examiners conduct the on-site examination.

• Then, the subcommittee reviews the results and, based on its review, the
Deming Prize Committee Chairman consults with the Deming Prize
Committee and determines either "passing" or "continued examination".

• Incidentally, the examination process is not open to the public. However,

examination findings are complied and provided to the applicant company.
Announcement of the Medal
Winner and Award Ceremony
• Immediately after the Deming Prize Committee makes its decision,
the medal-winning company is informed of the result.

• The name of the medal-winning company and the reasons for

awarding it are released to the mass media and reported in the
Nippon Keizai Shinbun (Japan Economic Journal) in October.

• They are also reported in the monthly magazines. "Total Quality

Management" and "Engineers", both published by the Union of
Japanese Scientists and Engineers (JUSE).
• The Award Ceremony and the Winners’ Presentations are conducted
in November.

• When the applicant company receives a "continued examination"

status, nothing whatsoever about the company, including its name, is
announced.
Rajiv Gandhi National Award for
quality excellence
 Rajiv Gandhi Award for Quality
Excellence
• Rajiv Gandhi National Quality Award was instituted by
the Bureau of Indian Standards in 1991, with a view to
encouraging Indian Manufacturing and Service
Organizations to strive for excellence and giving special
recognition to those who are considered to be the
leaders of quality movement in India
• This award is intended to generate interest and
involvement of Indian Industry in quality programmes,
drive our products and services to higher levels of quality
and equip our Industry to meet the challenges of
domestic and International markets
 Rajiv Gandhi Award for Quality
Excellence
• Eligibility: Organizations in the following sectors, who
have been in existence for at least three years as on last
date of the application are eligible to apply
 Rajiv Gandhi Award for Quality
Excellence
• Industrial Sector
– Bio-technology
– Chemical
– Electrical and Electronic
– Food and drug
– Gems, jewellery and allied industry
– Metallurgical
– Textile and
– Engineering and others
 Rajiv Gandhi Award for Quality
Excellence
• Service Sector
– Finance
– Healthcare
– Information Technology
– Utilities and
– Others
 Rajiv Gandhi Award for Quality
excellence
• Number of Awards: Five
• One best of all
• Four Category Awards
• One each for large scale and small scale manufacturing
organizations.
• One each for large scale and small scale service
organizations
 Rajiv Gandhi Award for Quality
excellence
• Commendation Certificates: Twenty six
• One each for large scale and small scale manufacturing
organizations in the above industrial sectors.
• One each for large scale and small scale organizations
in the above service sectors
Rajiv Gandhi Award for Quality
excellence
• Financial Incentives
• The awards as given above will constitute a Silver
Salver, a Certificate and the Financial Incentives as
given below:
• Best of all award - Rs. 500000
• Category awards - Rs. 100000
• Commendation Certificates - Rs. 50000
CII Award for Quality
 CII(ER) Quality Award
• CII (ER) has been giving Quality Awards since 1988

• The objectives of presenting these Awards are two-fold

1. Recognizing a CII (ER) member company, which can
serve as a model to others in methods & systems,
practiced in pursuing the concept of “Total Quality”.
2. Encouraging competition amongst members for
bringing about further improvements in these methods
and systems for moving towards “Total Quality”
 Awards and Recognitions in CII

1. CII Trophy for TQM (Rotating) – for significant progress

made by SSI member companies in moving towards
TQM sponsored by Patton International Ltd.
2. CII Rotating Shield to Large Scale companies for
selection as a Model TQM company sponsored by
Hindustan Cables Ltd.{Category A}
3. CII Rotating Shield to Medium Scale companies for
bringing about the Most Significant Improvement in
TQM sponsored by Exide Industries Ltd.{Category B}
 "Improve quality (and) you automatically improve
productivity. You capture the market with lower price
and better quality. You stay in business and you provide
jobs. It' so simple."

W. Edwards Deming
at

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