Professional Documents
Culture Documents
Headhunter and recruiter may be used interchangeably but they often express a difference
between the relationship and the way in which each individual or firm is paid by companies.
Often, a headhunter is a person who works on what is called a contingency basis only. They
may have numerous relationships with business professionals in a certain field, and being
paid by contingency only — working on commission — may provide greater incentive to get
their clients hired.
On the other hand, recruiters may be specifically employed by a certain company or more
than one, to fill positions at the company. They may be responsible for things like screening
employees and interviewing them. On top of that, a recruiting firm may be employed by a
company on a contractual pay basis, rather than a contingency basis, to essentially assemble
an entire team of employees, with all screening and advertising as the responsibility of the
firm.
Should you be paying either a headhunter or a job recruiter to find you a job? Generally
neither type shouldn't charge job seekers, although some headhunters do charge for their
services. Most don’t, since they want to build an attractive roster of potential clients to build
their credibility. Recruiters should in general not be paid for their services. You can think of
them as an extension of the company for which you might get hired. You wouldn’t pay the
human resources department at a company to take your resume, and you usually should not
pay anyone claiming to be a recruiter for a company; this would be highly unusual and
should provoke some suspicion on your part.
Most often, the headhunter works alone, and is not part of an agency. They maintain an
active list of people skilled in certain professions, and they may look for a job for you, even
if you’re not actively seeking employment. Building relationships with headhunters who are
gifted is a great thing to do. It tends to cost you nothing, and a surprise job offer might be in
your future if you do.
Job recruiters who work for companies, or are contracted by companies, are also good to
know, even if they don’t have jobs available for you. First, there’s always a chance that a job
recruiter might begin working for another company that does want to hire you, or if a job
opens up, the recruiter has your resume on hand to determine if you’d be a good fit with the
work.
Both the headhunter and job recruiter or recruiting firm can form an important part of your
contacts with other businesses. They can also be looking out for you, even when you’re not.
Especially in competitive fields, both types of workers can “get your name out there,” which
is sometimes all it takes to land a more exciting or lucrative job. It’s worthwhile to have the
acquaintance of at least one skilled headhunter, and also possibly a job recruitment firm,
especially one with a large clientele. Both can, in the end, serve your career well, particularly
if you stay in touch with them, and send them an updated resume every now and again.
Poaching is the term relatively close to head hunting. Consider two companies A & B have an
agreement on not to pull people from unethically from each other. If any one does hire from the
other, it is called as poaching.
competing companies hiring from one another. Abetting, conniving are also part of paching. to
avoid this most of the companies do have 'non hire' clause in their MoUs. i remember one of the
product / IP based orgnaisation was restricting employees to join their Competitors for a period
of 3 yrs. after they resign
Six Sigma has a martial arts convention for naming many of its professional roles. The chart
below describes how these roles are typically defined
Leaders and Champions usually receive high-level training on the technical aspects of Six
Sigma and specific training on how to lead an initiative. At the "Belt" level, each candidate is
assigned an initial "training project" that he/she will work on during the formal training
period. Candidates attend classroom training for a week, work on their projects for three
weeks, return to class for another week, and so on until they have acquired all the skills
appropriate to their role.
HR's Role in Six Sigma
As with any major organizational initiative, many factors contribute to success. Some of
these factors will fall within HR's area of responsibility, such as those discussed below.
Black Belt Selection and Retention
Having the right people in the Black Belt role is critical to the success of a Six Sigma
initiative. The training investment is substantial for this pivotal role. Further, Black Belts are
the visible "face" of Six Sigma. They help shape the organization's impression of Six Sigma,
and, consequently, the willingness of many to embrace the initiative. Therefore, you want to
pick Black Belts very carefully. (Some organizations only select Black Belts from among
those who have already been identified as "high potentials.").
HR professionals can help the Six Sigma Leader find the right people for Black Belt roles
and ensure they remain in those positions for the typical two-year rotation. Potential HR
contributions in this area include:
• Building a competency model that will help identify candidates with the right mix of
technical, team, and leadership skills and abilities.
• Creating job descriptions that help candidates fully understand the position and
expectations prior to signing on.
• Developing a retention strategy that will help ensure Black Belts complete their rotation
and the organization recoups its investment in training and development.
Rewards and Recognition
Rewarding and recognizing Black Belts and Six Sigma teams is more complex than it may
appear. Black Belts join the Six Sigma initiative from various places in the organization
where they are likely to have been at different job levels with differing compensation
arrangements. Determining whether and how to make appropriate adjustments in level and
compensation now that all these individuals are in the same role is both tricky and critical.
Similar complexities are involved at the project team level. Six Sigma projects led by Black
Belts typically result in savings in the hundreds of thousands of dollars. Deciding how the
team should be rewarded and recognized and who should get credit for what is not easy. Yet
ignoring these issues can result in resentment, reluctance to work on Six Sigma projects, and
the potential failure of the overall initiative.
HR professionals can help the Six Sigma Leader tackle the challenge of establishing the right
rewards/recognition. Potential HR contributions in this area include:
• Analyzing existing compensation arrangements to identify the extent to which those
arrangements will support the Six Sigma initiative.
• Creating a strategic compensation plan that will better support Six Sigma.
• Developing a non-monetary reward program for Six Sigma teams.
Project Team Effectiveness
The work of Six Sigma is done mostly at the project team level by a Black Belt leading a
small team through the steps of the DMAIC method. If the team itself does not function well
or does not interact effectively with others in the organization who ultimately have to support
and carry out the process changes, the project probably will not be successful. Given the
typical project's potential payback, failure can be expensive.
HR professionals can help the project teams work together more effectively. Potential HR
contributions in this area include:
• Ensuring team leaders and members get training and/or coaching in teamwork, conflict
management, communications, dealing with difficult team members, and other team
effectiveness skills.
• Providing teams with tools that allow them to diagnose their own performance and identify
when and where they need help.
• Acting as a resource for Black Belts who encounter team-related challenges they cannot
surmount.
Creating a Six Sigma Culture
Many Sponsors, Champions, and Leaders look to Six Sigma as a way to change an
organization's culture to one that is more data-driven, proactive, decisive, and customer-
oriented. But they often have little idea about how to achieve successful culture change.
HR professionals can help executives approach culture change in a way that addresses the
underlying business goals without creating organizational resistance. Potential HR
contributions in this area include:
• Working with Six Sigma Sponsors, Leaders, and Champions to identify elements of the
culture that might hinder the achievement of Six Sigma goals.
• Advising on change plans that will target those specific cultural elements.
• Identifying how Six Sigma can be rolled out in a way that works with, rather than against,
the current culture.
Change Management and Communications
Introducing Six Sigma into an organization is a major change that will have a profound effect
on a broad group of stakeholders. Managers and employees at many levels of the
organization will be asked to engage in new behaviors. In many cases, those leading other
initiatives will see Six Sigma as a source of competition for resources, executive attention,
and organizational power. Others may see it as an indictment of their past performance.
Many will be confused about how Six Sigma fits with the large number of other ongoing
organizational initiatives.
HR professionals can help reduce the uncertainty and anxiety surrounding Six Sigma and
increase the levels of acceptance and cooperation in the organization. Potential HR
contributions in this area include:
• Drafting a change management/ communications plan that addresses the people side of the
Six Sigma rollout.
• Helping create a "case for change" that describes:
o The reasons for and benefits of Six Sigma.
o How the organization will help employees succeed in new ways of working.
o How Six Sigma fits with other ongoing initiatives.
• Counseling Six Sigma Leaders and Champions on how their behavior can help or hinder
Six Sigma's acceptance throughout the organization.
Being Included in Six Sigma
Just because HR professionals can play a role in the success of Six Sigma, it doesn't
automatically follow that they will be asked to participate. Unless you are in an organization
that views HR as a partner in all business initiatives, you may have to push to be included in
Six Sigma.
HR can greatly increase its chances of being included in the Six Sigma initiative by:
• Ensuring HR professionals have the right skills and knowledge.
• Marketing its potential contribution early in the initiative.
Gaining the Right Skills and Knowledge
LECTURES,DEMONSTRATIONS,DISCUSSIONS,COMPUTER BASED
TRAINING (CBT),INTELLEGENT TUTORIAL
SYSTEM(ITS),PROGRAMMED INSTRUCTION (PI),VIRTUAL REALITY
Behavioral methods are more of giving practical training to the trainees. The various methods
under Behavioral approach allow the trainee to behavior in a real fashion. These methods are
best used for skill development.
Research indicates many succession-planning initiatives fall short of their intent (Corporate
Leadership Council, 1998). "Bench strength," as it is commonly called, remains a stubborn
problem in many if not most companies. Studies indicate that companies that report the greatest
gains from succession planning feature high ownership by the CEO and high degrees of
engagement among the larger leadership team
Companies that are well known for their succession planning and executive talent development
practices include: GE, Honeywell, IBM, Marriott, Microsoft, Pepsi and Proctor and Gamble.
Research indicates that clear objectives are critical to establishing effective succession
planning. These objectives tend to be core to many or most companies that have well-established
practices:
Identify those with the potential to assume greater responsibility in the organization
Provide critical development experiences to those that can move into key roles
Build a data base that can be used to make better staffing decisions for key jobs
In other companies these additional objectives may be embedded in the succession process:
Improve employee commitment and retention
The outcome of successful career management should include personal fulfilment, work/life
balance, goal achievement and financial assurity.
Introduction
The word career covers all types of employment ranging from semi-skilled through skilled, and
semi professional to professional. The term careers has often been restricted to suggest an
employment commitment to a single trade skill, profession or business firm for the entire
working life of a person. In recent years, however,career now refers to changes or modifications
in employment during the foreseeable future.
There are many definitions by management scholars of the stages in the managerial process. The
following classification system with minor variations is widely used:
The time horizon for the achievement of the selected goals or objectives - short term, medium
term or long term - will have a major influence on their formulation.
1. Short term goals (one or two years) are usually specific and limited in scope. Short term
goals are easier to formulate. Make sure they are achievable and relate to your longer
term career goals.
2. Intermediate goals (3 to 5 years) tend to be less specific and more open ended than short
term goals. Both intermediate and long term goals are more difficult to formulate than
short term goals because there are so many unknowns about the future.
3. Long term goals (more than 5 years), of course, are the most fluid of all. Lack of life
experience and knowledge about potential opportunities and pitfalls make the
formulation of long term goals/objectives very difficult. Long range goals/objectives,
however, may be easily modified as additional information is received without a great
loss of career efforts because of experience/knowledge transfer from one career to
another.
4. Making career choices and decisions – the traditional focus of careers interventions. The
changed nature of work means that individuals may now have to revisit this process
more frequently now and in the future, more than in the past.
5. Managing the organizational career – concerns the career management tasks of
individuals within the workplace, such as decision-making, life-stage transitions, dealing
with stress etc.
6. Managing 'boundaryless' careers – refers to skills needed by workers whose employment
is beyond the boundaries of a single organisation, a workstyle common among, for
example, artists and designers.
7. Taking control of one's personal development – as employers take less responsibility,
employees need to take control of their own development in order to maintain and
enhance their employability.
The purpose of employee raiding is usually to gain access to unique or rare knowledge or skills
which the employee may possess. Taking the employee gives the raider an unfair competitive
advantage.
Ethical and legal dilemmas over employee raiding arise from the conflict of interests between an
employee's right to free access to the labour market, and an employer's right to protect
knowledge and skills which it regards as company property.
Employers may attempt to protect themselves against the most damaging effects of employee
raiding by inserting non-compete clauses into employment contracts.
With increasing competition between companies sharing the same field of business, there have
been non-disclosure forms for employees to sign, preventing employee raiding. The extreme
difficulty in verifying this is a major example of how it poses a threat to all companies.
Competency is also used as a more general description of the requirements of human beings in
organizations and communities.
Competency is sometimes thought of as being shown in action in a situation and context that
might be different the next time a person has to act. In emergencies, competent people may react
to a situation following behaviors they have previously found to succeed. To be competent a
person would need to be able to interpret the situation in the context and to have a repertoire of
possible actions to take and have trained in the possible actions in the repertoire, if this is
relevant. Regardless of training, competency would grow through experience and the extent of
an individual to learn and adapt