Joshua Ephraim V.

Alarcon

Why Study Organizational Behavior?

Studying OB can help us

understand
Why employees behave as they do Why one individual or group is more

productive than another Why managers continually seek ways to design jobs and delegate authority

Organizational Behavior
-Discipline that seeks to describe, understand, and predict human behavior in the environment of formal organization -Closely linked with management and administration because its central focus is that of effective performance of organization.

Hawthorne studies defined

A series of experiments in which the

output of the workers was observed to increase as a result of improved treatment by their managers. Named for their site, at the Western Electric Company plant in Hawthorne, Illinois.

Study Background
Hawthorne studies were conducted

from 1927 to 1932 by Harvard Business School Professor Elton Mayo. Purpose of study was to examine what effect monotony and fatigue had on productivity and how to control them with variables such as rest breaks, work hours, temperature, and humidity.

Explanation of Findings
The experimental group had

considerable freedom of movement compared to other workers in the plant. The group developed an increased sense of responsibility and discipline no longer needed to come from a higher authority, it came from within the group.

Real World Example

Workers improve their productivity

when they believe management is concerned with their welfare and pay particular attention to them. Productivity can also be explained by paying attention to the workers social environment and informal groupings.

ORGANIZATIONAL ENVIRONMENT
External environment refers to force

and institutions outside organization that potentially affect an organizations performance

General and Specific Environment

ORGANIZATIONAL ENVIRONMENT
Specific Environment that is directly

relevant to achievement of an orgs goal Customers,competitors,suppliers,pressur e groups General environment broad external conditions that may affect the org Economic conditions,political/legal conditions,socio cultural conditions, demographic conditions,technological and Global conditions

The Individual in the Organization

Individual performance is the foundation of organizational performance Important influences on individual behavior and motivation Individual characteristics Individual motivation Rewards Stress

Group Behavior and Interpersonal Influence

Interpersonal influence and group

behavior are powerful forces

They affect organizational performance