chris21

Comprehensive Human Resource Integrated Solution

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Contents
Introduction Human Resource chris21 : System features chris21 : Reporting, Business Intelligence and Dashboard Additional Modules chris21 : Payroll Management Payroll Services / Professional Services I I I I I I I 03 04 06 07 08 10 12

A Local or Global HR Solution

Awards and Accreditations

UK

UK

UK

Australia

Australia

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Comprehensive Human Resource Integrated Solution

Used by more than 1,400 public and private sector clients worldwide, Frontier Software is recognised as having developed one of the most successful solutions for Human Resource and Payroll Management. These organisations have between 50 and 100,000 staff; that is why Frontier Software can demonstrate a solution for all organisation sizes. chris Human Resource and Payroll Management modules provide the foundation on which our customers build their HR and Payroll strategies. These modules can be selected either individually, or as part of a totally integrated platform, to deliver a dedicated, multi-functional and highly-flexible Human Resource solution.
Global HR
Does your organisation have a requirement to maintain information pertaining to your global workforce? If the answer is yes then Frontier Software has the ideal solution. Data from any country can be stored and accessed either from within your global company network or via the Internet. One database for all countries all group companies and all your employees is a reality. Confidence is provided by knowing that access is controlled by the comprehensive security functions. Stringent audit controls also give an extra layer of confidence. Selected European language capability is available and this allows users to select their language of choice. As with all global organisations, rules and regulations differ and internal employment terms and conditions vary. The design of chris21 allows rules to be defined ensuring data accuracy throughout the product suite.
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The chris21 software environment offers organisations of all types and sizes the opportunity to create a centralised, virtual HR office by incorporating comprehensive choice of functionality, database and advanced internet / intranet access. Key features of the Frontier Software proposition include: Maintain extensive HR information vital to managing your most valuable asset Unlimited history of the database you will never loose data Full Payroll Management functionality, statutory compliance and software upgrades ensure that we continue to offer extensive payroll functionality One-time data entry for unlimited online history Modularity purchase only those modules that match your current budget and then build in line with business growth chris21 Report Designer is unmatched in terms of flexibility and user-friendliness First-class maintenance and ongoing support User customisation is achieved by utilising our integrated form designer and data dictionary - without affecting upgrades We listen to what you want and deliver user initiated enhancements at no extra cost All the above features will save your organisation money with an expected return on investment within 2-3 years.

Innovation
A scalable solution is imperative when your organisation grows and chris21 has the proof to ensure the scalable architecture fits your business needs. The included ad hoc report designer and standard reports are easy to use without requiring technical help. Frontier Software is an industry leader and this has been shown by award winning accreditations.

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Human Resource
HR software is about storing information: the way in which it is disseminated throughout an organisation is critical in gaining strategic advantage
chris21 Build a complete history of every employee and tailor this information to your unique requirements. Frontier Softwares Human Resource module maintains extensive information on personnel, while our easy-to-use online forms and Report Designer enables you to store, enquire and report on any of the following: Absences and holiday monitoring Career history Equal opportunity data Addresses Organisation structure Establishment reporting Allowances / benefits Salary history Employment Conditions Other functions that are also available, depending on your business requirements include: Professional associations Education / qualifications Skills and competencies Disciplinary / grievances Dependants Salary Modelling Licences / certificates Medical information Performance Training history

Comprehensive Human Resource Integrated Solution

The extensive array of modules, extend HR functionality and these can be seen in the following pages. For example Recruitment Performance Management Health and Safety Payroll Learning and Development Job Evaluation Time Attendance Dashboards Employee and Manager Self Service Claims / Expenses

YOU CHOOSE THE MODULES TO MEET YOUR BUSINESS REQUIREMENTS

HR
Employee and Manager Self Service

WS
Web Services Intelligent Workflow Performance Management (e-Performance)

LD
Learning and Development

TA
Time and Attendance

ER
Recruitment Management (e-Recruit)

Health and Safety

Browser version of chris21

Human Resources Dashboard

E-claims / Expenses

Multiple Contracts

Mobile Human Resource

Flexible Working Time

Job Evaluation

HS

DSH

ECL

MC

FLX

JEV

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Human Resource
HR software is about storing information: the way in which it is disseminated throughout an organisation is critical in gaining strategic advantage
Organisation and position control
Maintain complete control over your organisations structure using chris21 (and other third-party software) to create an accurate, up-to-the-minute view of the organisation. In addition to charting, other position / establishment functions include: Position descriptions Position establishment Position competences / skills Department budgets Occupancy reports Headcount analysis Organisation Chart Interface

Comprehensive Human Resource Integrated Solution

Holiday and sickness

User-defined tables hold rules relating to absences (e.g. payment, entitlement and statutory conditions) that can be amended and viewed as required. Key capabilities include: Record absences for whatever reason Specify any number of entitlement rules Display graphs and absence patterns Automatic calculation of entitlement balances Alerts notify when leave exceeds entitlement Apply time off in lieu accordingly Produce leave planner and leave liability reports Bradford Factor sickness reporting Block staff leave according to company rules Leave statements Graphical absence patterns Automatic sick payments Automatic maternity payments Full pay / half pay calculations Manual adjustments to balances Accounting entries for leave liability Automatic calculation of leave balances and payments

Email and Microsoft Office integration

Gain efficiency within your HR department by utilizing the automatic Word Merge function found within chris21. Regardless of whether its a Word Merge for one or 100,000 employees or a merge to create an email Frontier Software has the solution. Data can also be exported directly into Microsoft ExcelTM or imported directly into the chris21 database (with validation) saving considerable time and effort. Microsoft OutlookTM is extensively used in all companies throughout the world and emails can be generated automatically within the product suite. Another time saving function of chris21.

Flexible remuneration / salary sacrifice

Forecast, plan and administer remuneration in line with local market conditions across the organisation, or by selected employee groups. chris21 HR module facilitates: Unlimited salary and benefit history Future dated increases Automatic salary processing of increments Salary review reports Ad-hoc enquiries, with immediate spreadsheet analysis Award / grade / spinal points

Talent management
It has become a well known fact that organisations that engage in talent management are strategically adept and deliberate in how they source, attract, select, train, develop, retain, promote, and move employees through the organisation. chris21 is the ideal tool to help you achieve these goals along with functions from the following modules: Recruitment Management, Learning & Development, Performance Management, and Succession Planning.

Biographical data
chris21 allows your organisation to capture, maintain and retain unlimited data history. Additional staff biographic data can be added at any time by using what is termed the form designer and our active data dictionary. The power of this feature is unsurpassed as it enables the user to customise their system without the need for programming.

Triggers / alerts
To save time and money HR users will always require some form of automatic notification of data that needs attention. chris21 provides automatic email alerts e.g. contract expiring, new hire, medical due etc. User defined alerts can also be created saving additional time and money.

Many windows open at the same time providing ideal data comparisons

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chris21 : System features

Comprehensive Human Resource Integrated Solution

Complete history
Unlike many HR software products, Frontier Software has designed all of its products around the concept of unlimited history. You never loose data, even when employees leave the organisation data is retained. Access to historical data is available at anytime.

Organisation charting
chris holds a staff members reporting relationship and this is necessary when extracting data for your chosen Organisation Charting product. New starters, leavers and transfers are reflected in the chart. Frontier Software provides interfaces to the popular charting products e.g. Org Plus and Org Publisher. Within our Employee and Manager Self Service product HR21, an employee can drill down to his / her reporting chart to display a mini chart.
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Help / user notes

Another powerful feature found within all products of Frontier Software. Just point to the field or form (screen) or menu item and automatically help will be found. In conjunction with this, an on-line tutorial help with index capability is available. This feature helps provide instant knowledge to a user and is of course updated when new software versions are created. User notes are just like sticky notes placed around your desk but with chris21 they can be kept private or made public. You will not loose your notes anymore.

Smart Import / Export Manager module

Frontier Software has created this smart module that is more than just importing data. Designed using Microsoft ExcelTM we provide templates which format the data and are then subsequently used to import the data into the database. The opposite is true for exporting data by using the report designer. Security and validation is crucial in creating a superior product and the business rules contained within our products are used to undertake data validation and security.

Attachments
chris21 can now become your filing cabinet. Any document e.g. photograph, driving license, certificate of education / qualification or birth certificate can be attached to an employees record. An unlimited number of attachments can be stored and naturally data can only be viewed if you have the correct security access.

Additional features of chris21

Within any respected software product there are many salient features that make a product stand out from the competition. Frontier Software prides itself in being a leader in innovation and apart from features already mentioned, additional topics include: Opening multiple windows at the same time Provision of a quick filter / query function Email Merge function XML output Report Scheduling... ...the list is truly endless

Customisation tools
Empowering the user to customise their system without affecting software upgrades is the dream of many HR software companies. Frontier Software has achieved this functionality that allows a user to add new screens (forms), amend the data dictionary, create user help and remove data items that are not required.

LDAP Authentication
This term stands for Lightweight Directory Access Protocol and it relates to authenticating users with Enterprise Directories when they are logging into the system. Instead of each application maintaining its own database of user security information - a Directory Service, holds the security information for all users in the enterprise. Each application authenticates users against this central Directory Service using a standard called LDAP. Having the login id and password in one location and using LDAP enabled applications this provides the benefit of Same Sign On.

Security / auditing
These two important topics are paramount to a successful HR software solution. Audit controls are essential for system management and within our products any database change is recorded and reported. The comprehensive security function underpins all data access and reporting, allowing the security user to state who has access to what data components. Business logic determines the data to be deleted, added, changed or just viewed according to your organisation structure.

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chris21 : Reporting, Business Intelligence and Dashboard

Comprehensive Human Resource Integrated Solution

Report designer
Advanced management reporting facilities are vital business tools delivered by the chris21 Report Designer. This easy-to-use, intuitive function of chris21 allows any number of reports to be created and amended by the user at any time. Simple specification and selection of data ensures that management reports can be delivered easily and quickly, while with just one click, data can be merged into Microsoft WordTM and / or ExcelTM. Comprehensive security facilities control exactly who can access information within the chris21 database, as well as the output created via this effective reporting tool. Unlimited extraction, analysis and reporting on your HR data means that reports can be generated in the format you require. Simply drag-and-drop data fields into the report layout and link ad-hoc reports to chris21 menus to make reporting by managers even easier. All chris21 standard reports present important management information. These reports contain parameters that give the user flexibility about the information that is selected and reported. Many of the reports have XML capability with templates supplied by Frontier Software. Produce output in XML and PDF format for integration with third-party tools such as Altovas XMLSPYTM and Adobe PDFTM. Users can also export data into Microsoft WordTM and ExcelTM using XML output and you can create a comprehensive, professionally presented report every time. Scheduling Any reports produced within chris21 can be scheduled for processing at a specific time and day of the week. Users can ensure report outputs are ready for review by management the moment they arrive on-site, while the appropriate output can be emailed to a number of recipients. This function provides a huge labour saving when producing reports.

Extracting data by using the Report Designer is a very simple process

Data is seamlessly exported into ExcelTM for graphical presentation

Business intelligence reporting

Obtain full graphical analysis of your data via simple point and click processes by interfacing with third-party business intelligence products. Examples include: WebFocusTM, CrystalTM, ImpromptuTM or Business ObjectsTM.

A sample view from the Dashboard module

Dashboard
A dashboard is an Executive Information System user interface that is designed to be easy to read. Graphs are displayed with a presentation of different chart types and you can drill down into a low level of data. A wide variety of metrics have been designed for the HR dashboard and Frontier Software have different dashboards for the diverse functions of HR. This graphical user interface will display summary graphs (e.g. bar charts, pie charts, bullet graphs etc.) and gauges with colours similar to traffic lights will be available. Benefits are varied and include: Visual presentation of performance measures Ability to identify and correct negative trends Measure efficiencies/inefficiencies Assists in making more informed decisions Align strategies and organisational goals

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Additional Modules
Create a virtual HR facility using an extensive integrated portfolio of specialist HR and Payroll Management modules that can be configured individually to meet your exacting business requirements.
chris21 Comprehensive Human Resource Integrated Solution
Frontier Softwares acclaimed HR Solution underpins our development strategy and is the cornerstone of HR and Payroll departments worldwide. Fully integrated, easy to use, flexible, intuitive and functionally rich, it meets the criteria for all types of organisations, regardless of headcount.

HR21 Employee and Manager Self Service

HR

This employee and manager self-service solution with workflow-processes allow employees to enter details and enable managers to approve various transactions and view staff records. Extensive help facilities and innovative product functionality ensure that any organisation can extend self-service benefits throughout the company empowering employees and saving management time.

ER21 Recruitment Management (e-Recruit)

ER

A recruitment module that enables organisations to post vacancies on the internet. It also allows potential candidates to view vacancy details and apply online. Auto-selection filters may also be applied to reject unwanted applications, while emails to applicants are generated automatically during the selection process. This is a complete recruitment module.

TA21 Time and Attendance

TA

Ideal for organisations that require an integrated time attendance and rostering facility, whereby work (shift) patterns and payment rules are user-defined. Attendance information can be obtained via any type of timeclocking device including employee self-service facilities. Data is imported directly into the chris21 database for payroll make-up, time and attendance monitoring, and inclusion in personnel records.

LD21 Learning and Development

LD

Frontier Softwares Learning and Development module provides the tools to manage an entire staff training programme from selecting employees for the correct learning event to making course bookings and updating waiting lists. Other topics include course catalogues, learning references, graphical display of skills analysis and course evaluations. Unlimited history and cost control are inherent within this powerful learning and development module.

EPM21 Performance Management (e-Performance)

Effective performance management is vital for both staff development and business growth. Your organisations performance management process can now be automated while aligning KPIs (Key Performance Indicators) with organisational strategy. In addition, unlimited performance history is available and can be viewed at a glance.

ECL21 E-claim / Expenses

ECL

This self service module allows your employees to submit their expense claims online, view their expense records, query approval status and perform cancellations. Claim entitlement rules and payment terms associated with the rules are defined by the user. Naturally attachments as evidence of a claim can be inserted at any time.

DSH21 Human Resources Dashboard

DSH

This dashboard module is a powerful tool which communicates critical information at a glance using modern graphical presentations. Intuitive, easy to use and easily modified, the specific set of dashboards also offers drill down capability to the raw data. Naturally chris21 security is used when viewing your dashboard.

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Comprehensive Human Resource Integrated Solution

ichris21 Internet Comprehensive Human Resource Integrated Solution

The benefits of a browser product are well known and this module provides an organisation with a web based solution using a range of chris21 functions. It should be noted that chris21 is still required to perform specific administrative tasks.

HS21 Health and Safety

HS

It is a mandatory requirement of any business to maintain records of accidents and incidents that arise within the workplace. This module is well equipped to meet these objectives: naturally the flexibility of the product can be utilised to add additional information if required. The attachment feature allows unlimited photographs and documentary evidence to be stored for each accident/incident record.

JEV21 Job Evaluation

JEV

If your organisation utilises a Job Evaluation system, then this module, offers the ability for key criteria and scores to be user defined for each position. Unlimited data history is a standard feature.

FLX21 Flexible Working Time

FLX

Many organisations now adopt a flexible approach to working times with the time conditions attached to an organisation HR Policy. The core working times and amount of hours to be worked within the stipulated period of time are allocated to the employee and when excess hours are worked accumulators hold the amounts. Taking time off (a flex day) then reduces the appropriate balance.

MHR21 Mobile Human Resource

We are all aware of the changing mobile device world in which we live in. Frontier Software is harnessing this technology to provide a suitable interface for the employee on the road. Leave applications, expenses and general data enquiries can be made by using an Apple iPhoneTM. Other devices are to follow.

MC21 Multiple Contracts

MC

Specific organisation sectors e.g. Health, Education, Government have a requirement to offer employees multiple contracts with different terms and conditions (awards). This module provides business intelligence to cover any multiple contracts and logic includes taxation, accounting and employee payments. Security is a key feature in this module and managers will only be able to view or amend contracts that have the appropriate security clearance. Imagine being able to document all the processes within your HR department. Do you want to be 100% sure that all procedures are always followed and approvals are always obtained for tasks? Intelligent workflow (IWF21) from Frontier Software is a graphical tool that will solve this problem. Intelligent Workflow is totally integrated within the chris21 solution.

IWF21 Intelligent Workflow

WS21 Web Services

WS

The Web Services Option enables the chris21 Business Rules Engine to function as a service provider in a Service Oriented Architecture environment (SOA) with UDDI, WSDL, and SOAP. It allows the latest Web Services enabled tools and applications to be used for Enterprise Application Integration projects.

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chris21 : Payroll Management

Put the chris21 payroll module to work for you and ensure that employees are paid accurately, on time and in accordance with legislation
Manage the complex requirements of pay production while adapting to the ever-changing conditions of employment. Frontier Softwares Payroll Management module features comprehensive payroll rules to meet statutory compliance, stringent payroll requirements and comprehensive auditing and security facilities. All of this is backed up by regular software upgrades, full documentation and dedicated support from Frontier Software. All payroll parameters can be userdefined according to business and statutory requirements. Typical topics include: Date based Unlimited number of allowances / benefits Unlimited number of deductions Unlimited pension / superannuation schemes Unlimited history Standard employee details name, address, contacts etc. Taxation rules Tax codes Pay points i.e. office location or department Company policy regarding paid and unpaid absence, bonuses etc. Costing and cost splitting Remove the pain of manual calculations. The payroll management module calculates retrospective changes to salaries / wages / allowances automatically, while maintaining the original cost-coding and full adjustment history. Compliance with statutory requirements for post-termination payments is guaranteed. chris21 historical data is always available even when an employee leaves the organisation. Payment can be made up to the leaving date, or post-termination if overtime / commission / backpay is due.

Comprehensive Human Resource Integrated Solution

Deductions / allowances / earnings / benefits

An unlimited number of deductions, pension / superannuation schemes, allowances and benefits can be maintained. chris21 keeps a full online history of changes for each employee and when additional earnings / deductions are required, they are simple to add. Some key features include: Automatic reduction of deduction balances Deduction priority Percentage or specific amount contributions Court orders / garnishees Pro-rata calculations

Interfaces to financial management systems and job costing

More than 100 financial management system interfaces already exist in chris21. You choose from this library the interface most appropriate. A standard interface is also available, alternatively Frontier Software can create a general ledger interface for you.

Pay adjustments
A simple method for making oneoff payments or deductions is provided in addition to base pay, overtime and allowances. Adjustments are automatically created when retrospective changes to salary or allowance are entered, while one-off or bulk adjustments can be made as required. You can even import spreadsheet data into chris21 without re-keying data. eg performance bonuses by using the Smart Import / Export Manager module.

On demand pay re-calculation

Make last minute changes without re-running the entire payroll. chris21 allows you to re-calculate an individuals pay and then continue with processing payroll reports, making it ideal for online checking.

Pay rates / pay scales

Pay rates are user-defined and any number can be accommodated, with a complete history maintained: Table-controlled wage / salary rates Unlimited wage rate history Global updates of wage rates Scale points Incremental reporting Multiple pay rates Enter anyone of; annual, monthly, fortnightly, weekly or hourly rates

Supplementary pay
There are choices when making payments to employees outside a scheduled pay run: Process the employee in a separate pay run Make the payment off-line and record the payment details in chris21 Either way, chris21 updates year-to-date totals, creates accounting entries and provides reconciliation reports.

Disbursement
Net pay can be disbursed via EFT (electronic funds transfer), cheque or cash.

Back pay
In many instances management never inform HR or the Payroll departments with any salary or allowance / benefit increases or decreases in time for the next pay-run. With chris21 this is nor an issue, simply enter the date and amount.

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chris21 : Payroll Management continued

Adopt a flexible approach to payroll administration
Comprehensive Human Resource Integrated Solution

Reporting
Reports may be produced in printed, or electronic format. A wide variety of standard payroll reports are available to satisfy the diverse needs of business managers including payroll, financial management, statutory, auditors and external agencies: Pay details (gross-to-net) Overtime analysis Ledger reports Accounting analysis Deduction analysis Taxation reports Sickness payments Pension / superannuation fund schedules Year-end reconciliation Costing reports Payslips Statutory payments Bank deposits Year-end reports Electronic / internet filing for statutory returns Health sector interfaces Workers compensation interface

Termination calculation*
A comprehensive termination facility means that once youve defined the rules for calculating termination payments, all you need to do is enter a termination date and run the process. Key features include: Automatic calculation of leave What if analysis and modelling Online termination calculation for individuals or groups of employees Redundancy calculations according to statutory rules with options to add additional company payments
* Module available in selected countries.

Pay history and year-to-date

Immediate access to historical data via chris21 will save you time and money: Unlimited online pay history Details for every pay run for each employee are available and can be archived as required Year-to-date totals are maintained for all payroll components Accumulations for every pay component are maintained (last pay, month-to-date, year-to-date, alternate year-to-date) Detailed costings for every payment / deduction / on-cost are created

Advance payment
Standard taxation logic is used to calculate and deduct tax automatically for the advance pay period. Deductions and allowances can be calculated pro-rata or made in full you choose.

Overtime
Overtime payments are facilitated in a number of ways: Any number of user-definable time factors can be selected i.e. normal time, time and a half, double time, triple time, etc. Requests made via the Report Designer provide management information such as overtime by department Accounting data is generated automatically Back-pay calculations can be made based on historical data Cost centre allocations allow different cost centres to be entered against hours worked Automatically generated by logic based on hours worked and award interpretation within TA21 module Time and Attendance Other payroll functions: Loans and repayment Student loan processing Reducing loan balances Child support payments Court orders Payslips printed or emailed

Pension / superannuation
Define and process any number of pension / superannuation schemes: Calculation of employee and employer contributions Year-to-date and fund-to-date totals Additional Voluntary Contributions (AVCs) (UK) Offsets and ceilings Contracted out money purchase scheme Specific amounts and / or percentage values Electronic interfaces to scheme providers Meets statutory scheme requirements Super choice (Australia only)

Taxation and Social Security

Taxation logic is held with chris21 to ensure that you always meet statutory requirements. These are updated automatically by Frontier Software under the annual maintenance agreement.

A press button pay run

This feature saves you the time and effort of entering timecards for ordinary hours if your employees are auto-paid ie. receive the same salary each pay period.

Net to gross
chris applies statutory taxation rules in order to gross up the value of a net payment if required.
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Payroll Services / Professional Services

Comprehensive Human Resource Integrated Solution

Payroll services
One of our fastest growing specialist areas, Frontier Payroll Services offers services ranging from traditional process and deliver type bureau arrangements, to outsourced and fullymanaged service contracts. Your business will enjoy all the accessibility, flexibility and control of running payroll in-house without having to allocate your staff, equipment, time and resources to manage it. And when it comes to reliability, accuracy, efficiency and flexibility, our people can be relied upon to ensure the timely payment of yours. Frontier Payroll Services now has in excess of 400 clients, including smaller organisations, to those with 70,000+ employees. Regardless of the industry, we have the solution. Working with Frontier Payroll Services will make a difference because: We will meet your strategic vision We will offer improved management reporting We have clear project management delivery terms We have many experienced staff to cover for absences We provide ongoing software enhancements We offer a proven payroll solution We guarantee statutory enhancements at no extra cost We are accredited for payroll by HMRC (Inland Revenue) in the UK

Project management
Project Management should never be looked upon as an unnecessary expense it is an investment. Since 1983, Frontier Software has developed a proven project methodology that clearly state tasks, deliverables and responsibilities to provide one aim project success. All staff appointed to this important role are accredited with this proven project methodology.

User training
Frontier Software conducts user training either at your premises or as a learning event within our offices. Courses are held to educate your users and they relate to a) Implementation b) New modules c) Specific topics d) Upgrade functions It is imperative that organisations provide sufficient training to all staff involved as users. Frontier Software always provide extensive course material.

Post implementation review

A successful company always appreciates the need to constantly review and improve staff knowledge to gain the best from any system and Frontier Software delivers a Post implementation review service to achieve these aims. The objectives are: a) to understand what could be achieved within the product b) to help your organisation review how the product is being used c) to identify if better methods for using the system exist d) to inform management if additional staff training is required. All of these topics are particularly important when new staff have joined the project but may have little product knowledge. Frontier Software is here to help your organisation.

Data migration / data conversion

Data conversion facilities are available for transferring data from legacy systems into chris21. Very often this task can be achieved using our Smart Import / Export manager software module. A simple to use and cost effective solution.

Other professional services

Remote software upgrade service Software development User group meetings and forums Temporary payroll support

Selected payroll reports include graphical views

Implementation
Since 1983 Frontier Software has implemented our software solutions throughout the World we currently have over 1,400 installations. We supply a range of professional services to facilitate implementations from project management to user training performed at your company offices. And our proven implementation methodology is a proven success factor for your project implementation.

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CGAUK/08/10/101