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Change Management

Change Management

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Published by jayeshvk
Notes on Change management for 3rd sem vtu MBA
Notes on Change management for 3rd sem vtu MBA

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Published by: jayeshvk on Jan 09, 2009
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11/27/2013

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CHANGE & KNOWLEDGE MANAGEMENTPART A : CHANGE MANAGEMENTMODULE 1 – PERSONAL GROWTH
1)Self Awareness:
Is the ability to be aware of what one is feeling?
Is self understanding
Is the knowledge of one’s true feelings at the moment?
Is one of Goleman’s five dimensions of emotional intelligence in the workplace?
Eg: Raju recognises that he is angry, so that he will wait himself to cool down andgather more information before taking an important personnel decision.
2)Self Analysis & Management/Self Monitoring:
Definition: A systematic attempt by an individual to understand and analyse one’sown personality without the help – another.
If a person knows his skills and abilities it will help him to develop greater self confidence and enable him to present a positive image to those he deals in.
Self analysis of skills will lead to:
Working effectively with others – approachability, teamwork, co-operation, rapport and adaptability”
Communication – listening, enthusiasm, clarify, pertinence, confidence.
Judgements and decision making – decisiveness, research, planning,reaching a conclusion, evaluation.
Persuading and influencing – communication, leadership, negotiation,motivation, charisma, determination, forcefulness, vision, empathy.
Ability to solve problems – critical thinking, analysis, lateral thinking,creativity.
Time management – ensuring assignments are done on time.
Use of IT – word processing report to solve problems quickly.
Achieving one’s goals – determination, commitment, will power resolution, stamina, ambition, energy, resistance.
Specialist subject knowledge.
Self analysis provides the opportunity to turn potential failures into triumphs,through appropriate interpretations.
After analysis one has to self manage. There are 12 steps of self management:
 
Make a decision that you desire to achieve the goal.
Believe that you will achieve the goal.
Write down your goal on paper.
Be honest with yourself.
Analyse your present position.
Use deadlines.
Identify the rocks that stand in your way.
Identify the skills you need.
Identify those people from whom you need co-operation
Make a complete business plan.
Visualize the perfect outcome, emotionalise how terrific you will feelwhen the outcome is achieved and make the necessary affirmationsconsistent with achieving the goal.
Determine to back your plan with patience and persistence.
3)Self-Efficiency:
Self efficiency refers to a person’s belief that he has:
The ability
The motivation
The situational contingencies.
To complete a task successfully.
People strong in self efficiency have a
‘Can do’ attitude towards a specific task.
‘Can do’ attitude for various challenges in life.
Social learning/observational learning increases self efficiency by observingsomeone else’ actions.
People have the drive for self efficiency – a belief that they have the necessarycapabilities to perform a task.
Management should provide opportunities for meaningful involvement of peoplein the activities towards the achievement of organisational goals or objectives.
Albert Bandura, a famous behavioural scientist says:“Unless people believe that they can produce desired effects and forestallundesired ones by their actions they have little incentives to act”“They have the core belief that they have the power to produce desiredresults”
Bandura’s task-specific self-efficiency in ‘state like’ and specific task oriented.
Bandura also states a ‘generalised self efficiency’ which reflects people’s belief in successfully accomplishing tasks across a wide variety of achievementsituations – called as ‘trait like’
 
a)Self efficacy Vs Self-esteem :Self esteemSelf efficacy1.Is a global construct of one’sevaluation and belief of overallworthinessIs one’s belief about a task andcontact specific capability.2.Is stable and traitlikeIs changing overtime as newinformation and task experiencesand gained and developed and isstatelike.3.Is aimed at any aspect of one’scurrent self Is a current assessment of one’sfuture success at task. b)The process & impact of self efficacy :The Process:
Directly, the self-efficacy process starts before individuals select their choices and initiate their efforts.
People tend to weigh, evaluate and integrate information about their  personal capabilities.
This initial stage of process has nothing to do with individual’s abilities or resources.
It rather, depends upon how they perceive or believe they can use thoseabilities and resources to accomplish the given task in this context.
This evaluation of perception then leads to the expectations of personalefficacy which in turn determines:
The decision to perform the specific task in this context.
The amount of effort that will be expended to accomplish the task 
The level of persistence that will be forthcoming despite problems,regardless of evidence and adversity.The Impact:Self-efficacy can directly affect:
Choice behaviour : Decisions made based on how efficacious a personfeels towards the opinion in work assignments or careers, etc.
Motivational effort : People will try harder and give more effort on taskswhere they have high self efficacy than those where the efficacy judgement is low.
Perseverance : Those with high self-efficacy bounce back, be resilientwhen meeting problems or even failure, whereas those with low efficacytend to give up when obstacles appear.

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