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Refers to the specific, intended meaning for a brand in consumers minds. Brand positioning articulates the goal that a consumer will achieve by using the brand and explains why it is superior to other means of accomplishing this goal.
Brand Positioning
Key Elements Goal that customer can expect to achieve by using the brand (Frame of Reference)
Coke (soft drink), subway (fast food restaurant)
Indication of why the brand is superior in achieving the goal ( Points of Difference)
Frame of Reference
Frame of Ref. could be brands in same category( Coke, Pepsi), or might be brands in different categories (Coke, Frooti, Bisleri) Frame of Ref. may keep changing with product life cycle
FedEx launched , overnight delivery (FOR - postal) More providers of overnight delivery , positioned based on speed and dependability," when it absolutely, positively has to be there overnight" FOR OTHER COMPETITORS) Other forms of documentation (fax,e-mail) (FOR expanded to include fax or e-mail), POD security, confidentiality
Point of Difference
Indicates how the brand is superior to other alternatives within the frame of reference
Functional benefits Gillette , close shave (RTB M3Power)
Subway, healthier fast food (RTB-nutrition info. posted in stores and printed on napkins)
Emotional benefits Apple ipod positioned as carefree, fun-loving brand. This positioning supported by its bright colors, easy downloading, and wearing styling
Consumer Insight
What is consumer insight An insight is something that comes from understanding the reality of why consumers are doing what they are doing when they use a particular brand or a category
British Airways
Positioning options
Benefit positioning
User positioning
Category Related Vicco Vajradanti SF(Sugar Free) Benefits Related Itch Guard for itch, Dettol anti-septic By Usage Occasion & Time Cadbury ,Boroplus By Unique Attributes Dermi Cool, Dove soap By Demographic Fast Track for youth, Fair & Lovely for women