1. Management - oriented. A. Profit B. Sales C. Goal D. None of these 2.

Management is a multipurpose organ that manages a business and manages managers and manages worker and work. This definition is given by A. Henry Fayol B. Peter F Drucker C. Narayan Mactny D. Ratan Tata 3. Personnel management deals with A. Training and development B. Budgetary C. Channels of distribution D. Quality control 4. Administration is concerned withfunction. A. Doing B. Implementing C. Operating D. Quality control 5. is the function of top management. A. Co-ordination between different parts of the organization B. Solving problems of the workers C. Policy framing D. Proper maintenance of tools and machinery 6. Lower management is more concerned with

A. Management B. Administration C. Both administration and management D. None of these 7. Who coined the word PODSCORB? A. Peter F Drucker B. Luther Gulick C. Henry Fayol D. C.S. George 8. When Persons act and interact for individual and joint objectives, anexists. A. Environment B. Structure C. Organization D. None of these 9. Knowledge and experience with work-related tools, techniques and procedures is called A. Inter-personal skill B. Conceptual skill C. Human Skill D. Technical Skill 10. Managerial Hierarchy means A. Various levels of management B. Top Management C. Span of control D. Supervisory Management 11. means looking ahead. A. Motivation B. Planning C. Controlling

D. Co-ordination 12. Deciding who is going to do what is A. Organizing B. Decision-making C. Co-Ordination D. Action Progroamme 13. Each Person should be accountable to a single superior is called A. Delegation B. Specialization C. Efficiency D. Unity of command 14. Who professed Need-Hierarchy theory of motivation? A. Douglas McGregor B. F.W. Taylor C. Abraham Maslow D. Philip Ketler 15. Identify the job-based of motivation from the below. A. Good salary B. Job-enrichment C. Fringe benefits D. None of these 16. means the process of passing information and understanding from one person to another. A. Motivation B. Communication C. Direction D. Co-ordination 17. An employee must receive orders from one superior only for any action. This principles is known as

A. Unity of direction B. Discipline C. Scalar chain D. Unity of command 18. represents the rational component of personality and is governed by the reality principle. A. Id B. Ego C. Super Ego D. Reflective Thinking 19. are optimistic, outgoing and sociable? A. Introverts B. Executives C. Extroverts D. Managers 20. refers to an individuals propensity to manipulate people for solving the interest. A. Machiavellianism B. Self-esteem C. Self respect D. Risk taking 21. Chance between alternatives is known as A. Selection B. Requirement C. Decision-making D. None of these 22. Specific, well defined and structured decisions are known as A. Routine decisions B. Programmed decisions C. Non-programmed decisions

D. Specific decisions 23. Decisions will be completely rational in the means ends sense in A. Simons Bounded Rationality Mode B. Judgmental Heuristics and basics model C. Social Model D. Economic Rationality Model 24. Divergent thinking means A. limited thoughts about a problem B. Varied thoughts about a problem C. Particular end result D. None of these 25. approach adopts shorts cuts in the reasoning process. A. Heuristic B. Social model approach C. Creative D. None of these 26. is the process of receiving, selecting, organizing, interpreting and reacting to sensory stimulation data. A. Behaviour B. Perception C. Thinking 27. Judging a person entirely on the basic of a single that is known as A. Expectancy B. Halo effect C. Stereotyping D. None of these 28. According to JOHARI window what is known to us and to others is known as

A. Blind area B. Private area C. Dark area D. Public area 29. Predisposition of Opinion or interest is called A. Attitude B. Perception C. Behaviour D. Values 30. affect both attitude and behaviour. A. Perception B. Thinking C. Values D. None of these 31. also called as drives, prompt people to action. A. Stimuli B. Motives C. Reinforcement D. Attitudes 32. is any stimuli that cause certain behavior to be repeated or inhibited. A. Attitude B. Behaviour C. Perception D. Reinforcement 33. According to Herzbergs theory of motivation, hygiene factors, when absent increase A. Satisfaction B. Dissatisfaction C. Motivation

D. Morale 34. Morale is associated with A. Individual spirit B. Frustration C. Group spirit D. Organisation 35. maintains that leaders are born and not made. A. Greatman theory of leader B. Behaviour theory of leader C. Trait theory of leader D. Situational theory of leader 36. A leader does not lead, but leaves the group entirely to itself in A. Autocratic leadership B. Democratic leadership C. Free-rein leadership D. Personalistic leadership 37. is discussion of a problem that usually has emotional content with an employee in order to help the employee cope with it better. A. Conflict B. Counseling C. Co-ordination D. None of these 38. The use of an experienced individual to teach and train someone with less knowledge in a given area is called A. Counseling B. Management of change C. Teaching D. Mentoring

39. Employee frustration is a situation of A. conflict B. Employee is repeatedly interfered from achieving a desired goal C. Employee satisfaction D. Employee dissatisfaction