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Cross-Cultural Investigation of Emotional Expressions in Advertising
Cross-Cultural Investigation of Emotional Expressions in Advertising
Section 6.
Neutral Culture
Do not reveal what they are thinking or feeling
May (accidentally) reveal tension in face and posture
Emotions often dammed up will occasionally explode
Cool and self-possessed conduct is admired
Physical contact, gesturing or strong facial expressions often taboo
Statements often read out in monotone
Affective Culture
Reveal thoughts and feelings verbally and non-verbally
Transparency and expressiveness release tensions
Emotions flow easily, effusively, vehemently and without inhibition
Heated, vital, animated expressions admired
Touching, gesturing, and strong facial expressions common
Statements declaimed fluently and dramatically
Country
Product Category
Confectionery Beverage
Food
109(42.7%)
Alcohol
24(9.4%)
Total
Korea
60(23.5%)
62(24.3%)
255
Japan
56(19.6%)
70(24.5%)
112(39.3%)
47(16.5%)
285
U.S.
41(16.3%)
60(23.9%)
110(43.8%)
40(15.9%)
251
U.K.
58(24.9%)
55(23.6%)
73(31.3%)
47(20.2%)
233
Total
215(21.0%)
247(24.1%)
404(39.5%)
158(15.4%)
1024
Country
Male
Gender
Female Both
18
Perceived Age
18-29
30-49
50+
Korea
25(9.8%)
8(3.1%)
Japan
24(8.4%)
8(2.8%)
8(3.2%)
U.K.
95(40.8%)
3(1.3%)
Total
U.S.
50(21.5%)
84(36.1%)
21(9.0%)
154(66.1%) 53(22.7%)
Coding Item
Coding Item
Facial Expression
Bodily Expression
Country
Mean
Std. Dev.
Korea
1.61
.60
Japan
1.75
.60
Sig.
Statement of Feeling
4.705***
.000
Country
% of Commercials
Korea
48.6
Japan
43.9
U.S.
43.8
U.K.
53.7
U.S.
1.85
.58
U.K.
1.82
.72
Korea
42.5
Japan
33.3
Korea
1.62
.70
Japan
1.65
.55
U.S.
1.79
.66
U.K.
1.61
.60
Use of Exclamation
4.992***
.000
Coding Item
Speed of speaking
Voice tone
U.S.
28.7
U.K.
30.9
Country
Mean
Std. Dev.
Korea
1.81
.44
Japan
1.79
.58
U.S.
1.89
.50
U.K.
1.81
.41
Korea
1.77
.48
Japan
1.71
.65
U.S.
1.91
.61
U.K.
1.73
.66
x2
Sig.
2.447
.294
4.706*
.030
5.587
.061
.284
.594
Sig.
1.425
.212
3.966**
.001
Abstract