Erin OBrien

2002 Huntcliff Drive Gambrills, MD 21054 443-989-8760 erin92obrien@gmail.com Education: Bachelor of Arts, Communications Public Relations University of Maryland, College Park, MD College of Communication Work Experience: Department of Fraternity & Sorority Life Administrative Support Functions Expected: May 2014

University of Maryland Aug 2010- Present

Provides information and customer assistance for both walk-in and telephone inquiries. Responsibilities include resolving problems, furnishing, obtaining and exchanging information and coordinating work efforts in a courteous and tactful manner Collect data for routine membership, financial, and academic reports and extracts data from prescribed sources Perform a variety of administrative tasks using software tools such as Microsoft Word and Excel Answers and screens all calls and referring only those that require the assistance of a supervisor Crofton, MD May 2011-Aug 2011

Big Fish Grill Hostess

Greeted all patrons and provided assistance in securing seating and the best food service possible. Respond to all reservation requests in a timely fashion, contributing to the efficiency of the operation. Annapolis, MD April 2009-Aug 2010

Pussers Caribbean Grill Hostess Related Experience: Activities: Familiarity with Press Releases Perform essentially same duties as listed above

Public Relations Student Society of America (PRSSA) National Society of Collegiate Scholars (NSCS) Delta Gamma- Beta Sigma

Feb 2012- Present Feb 2011- Present Feb 2012-Present