4241-7 Atoll Ct

Naples, FL 34116

Vandre4918@eagle.fgcu.edu

(239) 658-4006

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My name is Valancia Andre. I am currently a student at Florida Gulf Coast University majoring
in Social Work. I strive for excellence and provide exceptional contributions to customer service.
My background experience with customer service is to solve the patients and familys member
problem. I work closely with the bereavement support staff in providing support to grieving
families. I attached my resume, if I can provide you with any further information on my
background and qualifications, please let me know if. I look forward to hearing from you. Thank
you for your consideration.

Sincerely,

Valancia Andre
 Valancia Andre
Vandre4918@eagle.fgcu.edu
P O BOX 112802
Naples, Fl 34109
239-658-4006

Education:
Florida Gulf Coast University, Fort Myers, FL 2017
Bachelor in Social Work
Minor in Community Health 2014

Edison State College, Fort Myers FL 2012

Associate in Art

Immokalee High School, Immokalee, FL

High School Diploma

Social Work Experience:

The Office of Community Outreach, Fort Myers, FL 2017

General Clerical
Graphic Design
Lecture Series Planning
One on one mentoring with students
Group mentoring with students
Assist High School Students with campus tour
Update Social Media about upcoming events
CCMI: Community Cooperative, Fort Myers FL 2015
Develop Plans to Improve Clients well-being
Help clients apply for government assistance such as Medicare, Medicaid, and snap
Help clients progress and adjust to rehabilitation or treatment plans as necessary
Food Voucher and Clothes Voucher
 Meals on Wheels

Responsibilities included passing out the food vouchers in the morning. Sorting out
the mails for the clients.

House visits twice a week.

Working in the cafe.

Bagging the groceries on Tuesday.

Scheduling home visits and monthly check-up

Languages: English, Creole, French

Skills: Computer Skills: Proficient in Microsoft Office (Work, Excel Power Point, Etc.)
Communication: Excellent at verbal communication
Work Experience:

Unit Coordinator, Physician Regional, Naples FL 2014- Present

Filling Patient Information
Arranging admitting and discharging
Prioritizing workload
Discharging Planning
Answering the phone and transferring calls
Answering patients calls light
Consulting Doctors and paging doctors for nurses and family

Unit Secretary, Naples Community Hospital 2013

Filling Patient Information

Arranging admitting and discharging
Prioritizing workload
Discharging Planning
Answering the phone and transferring calls
Answering patients call light

Additions School Volunteer, Lake Trafford Elementary School, Immokalee, FL, 09/07
12/09

Performed service learning as an assistant in a 3th grade reading and language arts
classroom.
 Responsibilities included grading papers and conducting small reading groups which
focused on improving students comprehension and fluency. Taught mini grammar lessons in
small groups and assisted as the students applied the skills with hands-on activities.

Attended team level planning meetings and was introduced to RTI materials and
methods of tracking student progress.

Community Service:

Assist elementary students with help in different subjects

Assist with Circle k bingo senior night, Ga

Assist with Latin festival, Tifton, Ga

Assist with Circle k party, Tifton, Ga

Assist with Migrant Program Office, Tifton, Ga

Assist with Baraka church, Immokalee, Fl

Assist with Crop, Immokalee High School

Assist with Crop relay for life, Immokalee High School

Assist Abraham Baldwin Agriculture College, Tifton GA

Senior assistant living Homewood of Naples, Naples FL